Name: Hampton Inn & Suites Wilkes-Barre/Scranton
Address: 876 Schechter Dr, Wilkes-Barre, Pennsylvania, United States of America, Wilkes-Barre, Pennsylvania, US
Price range: US$148–US$255 per night
Rating: 8.6

What guests think

Travellers describe Hampton Inn & Suites Wilkes-Barre/Scranton as clean, comfortable, with friendly staff, easy check-in, and a convenient location near I-81, restaurants, and the Mohegan Sun Arena, making it a reliable stopover for families and pet owners.

Guests frequently highlight the indoor pool and hot tub, complimentary breakfast with grab-and-go options, and small touches like lobby coffee and cookies. Several note ongoing renovations that generally caused minimal disruption. Common downsides include occasional HVAC or noise issues, mixed breakfast quality, pool temperature or chlorine concerns, and sporadic maintenance or service hiccups. Overall, expect a dependable, comfortable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular and generally clean, with occasional comments about cold water, strong chlorine, or needed cleaning. Fitness room and parking are appreciated, a pet-walking area is noted, and recent renovations caused little disruption.

Related guest reviews

10

Rebecca

3 Aug 2025

·

Stayed 1 night

Everything was great! Very clean room, nice amenities! Clean pool, hot whirlpool, friendly staff and good breakfast. No complaints.

6

Kimberly

26 Dec 2022

·

Stayed 1 night

Swimming pool and hot tub needed cleaning.

10

Nanette

4 Aug 2025

·

Stayed 1 night

Warm cookies, hot coffee, friendly staff, we loved this hotel. The pool and hot tub called to us bet we were too tired. Breakfast was a treat. Lots to choose from and a pretty dining area. My teenager appreciated the S’mores waffles and Chobani yogurt

10

Cara

27 Feb 2024

·

Stayed 3 nights

The Staff was accommodating, kind, and efficient. The dining area was kept very clean. The breakfast choices were always fresh and stocked. The pool area was clean. The workout room was well equipped and very clean.

10

Ruben

7 Jul 2024

·

Stayed 1 night

Nice swimming pool and whirlpool, relaxing

10

sarib

12 Aug 2024

·

Stayed 1 night

Very friendly staff and clean pools and whirpool

10

Elmas

1 Jan 2024

·

Stayed 1 night

We liked the property. My kids enjoyed to pool and hot tub. Also, it has gym saloon and the gym saloons open 6 am to midnight. Pool time is open 8 am to 10 pm. Their staffs are very polite and helpful. Breakfast time start 6 am until 10 am. Everything is good. Thank you for everything.

8

Brooke

28 Mar 2025

·

Stayed 1 night

Breakfast was not good. The chicken sausage tasted like cardboard. All the juices were way too watered down. Cut fruit looked old. Our eyes were burning for hours after being in the pool. Too much chlorine.

10

Melanie

1 Jul 2024

·

Stayed 1 night

Staff was fast and efficient upon arriving. Room was clean, beds were comfortable. Pool and spa were nice and relaxing. Lots of restaurants around to choose from. Area was nice.

8

Daniel

19 Apr 2025

·

Stayed 1 night

Would be five stars if not under renovation and pool was warmer.

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Cleanliness

Most guests describe rooms and common areas as very clean and well maintained. A few reports note issues like stains or bugs, yellow water, a musty smell, or missed items in bathrooms/elevators.

Related guest reviews

2

Haley

11 Nov 2024

·

Stayed 1 night

Both of the beds were extremely dirty, multiple stains on the actual mattress's (pee, blood, other liquids.) The rugs had a ton of stains, dirty and was not up to standard. Went to take a shower and the water was a bright yellow. Let it run for over a half hour to see if it would clear up.( it was still a light yellow) Ultimately I couldn’t shower. Tried breakfast in the morning, that was horrible, orange juice tasted terrible, bacon was tough, I could go on. I am extremely unsatisfied and not happy with my stay at this hotel. Will never stay there in the future.

10

Winfred

7 Nov 2025

·

Stayed 2 nights

Rooms were very clean, staff was very friendly.

10

Edward

20 Oct 2024

·

Stayed 1 night

Water pressure seemed low in shower, may have been the shower head. There were bugs of a couple different varieties in our room, not something you want to see, when the fear of bringing some bugs home from a hotel is there. They appeared not to be bed bugs, but still makes one wonder if they're here, what else is. Hot tub seemed a bit neglected, foam on top (dirty?). Couldn't add photos of bugs.

10

Antwanisha

14 Aug 2025

·

Stayed 1 night

I've stayed in the area before which is conveniently located nearby many restaurant & food options. Retail. And entertainment all within a quick drive. Hotel it self was very clean. My daughter and me both mentioned the hallway & elevator having a nice smell. Rooms were pretty clean as well. Beds were very comfy! Anything i needed from reception they were more than happy to assist. And as a non breakfast eater most days, i ate everything minus eggs. Very nice, quiet, relaxing stay.

10

Tessa

8 Jun 2025

·

Stayed 1 night

We really enjoyed our brief stay! The hotel was very clean and well managed. Our kids loved the pool/hot tub, and the breakfast options in the morning were fantastic. We had no issues with our room and had no disruptions while sleeping. We'd happily book another stay if we ever come through the area again!

10

Esther

2 Sept 2024

·

Stayed 2 nights

Very well maintained. Staff was extremely welcoming, kind and attentive. Room was spotless, fixtures and furniture while not brand new, were quality. Met all our needs.

8

Craig

23 Apr 2023

·

Stayed 1 night

Great stay other than used bar of soap left in shower. Staff seemed genuinely concerned about it.

10

Kristen

20 Jul 2024

·

Stayed 1 night

The hotel appears recently updated, very clean and rooms and hallways, has very nice carpet

10

Kenneth

3 May 2023

·

Stayed 1 night

Very clean proprerty, everything we need was provided.

6

Jean-Philippe

19 Jul 2024

·

Stayed 1 night

Kind person at desk. We had to change room because two dogs were barking in the room next door. In the morning there was vomit in one of the elevators. Room was clean.

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Rooms

Rooms are generally comfortable and modern with good beds, but several guests mention noise from HVAC or outside units and occasional layout or fixture quirks. Reported issues include low toilets or high sinks, limited bedside outlets, dated or worn mattresses, and inconsistent Wi-Fi strength.

Related guest reviews

6

maureen

30 Sept 2024

·

Stayed 1 night

The mattress was terrible. Very old amd hole in the middle

10

David

16 Nov 2023

·

Stayed 2 nights

I've stayed at this hotel a number of times and it's one of my favorite places to stay overall. The staff is friendly. The rooms are modern and clean. The breakfast is good. My only complaint is the old school tv selection style, compared to the offerings of the other sister hotels.

8

Tonya

7 May 2024

·

Stayed 3 nights

All staff were very nice and helpful. The breakfast was awesome!! Room was small due to so much big bulky furniture. Room was pretty clean other than many super dusty areas where when clothes were laid on that area they needed cleaned off. Shower water pressure was great. Beds were comfortable but a bit noisy. WiFi was available to connect our phones but we brought our Roku and the hotels signal was too week to get it to work. It was quiet most of the time even with a lot of guest at the hotel. I picked this hotel specifically for the hot tub and pool but it was chilly in the pool area and the water was cold, so my little one couldn't really enjoy it. Hot tub was nice other than it had a weird smell. The one thing that was really disappointing is there's no food vending machines for snacks but there is a small food store the hotel has but everything is insanely priced. For example a 20 oz soda was $4, pack of gum $4, a mini frozen pizza $11, small bag of chips $4. I wasn't doing any of that. There is a vending machine for drinks where a 20 oz soda is $1.75 so I was thankful for that. Also, the TV in the breakfast area always had left leaning shows on it like the view or CNN and we just thought there could have been something on more natural or not political at all. Overall the stay was nice for the most part.

8

Angie

20 Mar 2023

·

Stayed 1 night

I was disappointed that the room size was small compared to others that I have stayed at in the past. For the price that I was charged, I would have expected a little more.

8

Linda

13 Aug 2024

·

Stayed 1 night

A large outdoor air conditioning unit was extremely loud and let us awake all night.

10

Gary

20 Oct 2025

·

Stayed 1 night

One problem was the table between the beds was small and just a surface jutting from the wall - no drawers. Not enough room for my CPAP, tablet, phone and meds.

10

Elizabeth

3 Feb 2025

·

Stayed 1 night

Bathroom sinks are too high. No outlets by beds or bedside lights.

8

Howard

23 Mar 2025

·

Stayed 1 night

The hotel is very nice, but the toilets are too low to the ground

10

Steven

18 Apr 2025

·

Stayed 1 night

Clean rooms, loud hvac, clean facilities, clean pool, less chlorine. Nice hot tub. Friendly staff.

10

Michelle

5 Sept 2023

·

Stayed 1 night

Everyything is excellent except AC is quite loud.

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Service

Service is widely praised as friendly, accommodating, and efficient, with easy check-in and helpful front desk support. A few guests reported lapses such as a rude or inflexible check-in, billing recognition issues, or limited follow-up on problems.

Related guest reviews

10

Scott

24 Jun 2024

·

Stayed 1 night

Greeting upon arrival was great. Ron was very pleasant and helpful. Room was clean and fresh.

6

Theresa

4 Jun 2023

·

Stayed 1 night

Front desk clerk was rude during check in.

10

Steve

23 Jul 2025

·

Stayed 1 night

Great service and easy check in and out

6

Cheryl

7 Apr 2025

·

Stayed 1 night

Was hassled to check in. Passport was not sufficient ID to check in. It was ridiculous

10

Matthew

1 Apr 2024

·

Stayed 1 night

The staff was very friendly at check in & check out. My wife forgot her personal pillow when we left. They kindly shipped it back to us. Thank you!

10

Patricia

14 Jun 2025

·

Stayed 1 night

Everything about the hotel was excellent. Centrally located to where we needed to be. The only drawback was at the checkout they said we had not paid. Thankfully I had the receipt from Hotels.com. I would travel with your receipt so that you don't pay twice.

10

Doreen

12 Nov 2025

·

Stayed 1 night

Everything was great! The service we received was beyond our expectations. The parking and the room were great and the breakfast was much better than what we normally experience at other hotels. You are to be commended!!!!

10

Jen

22 Aug 2025

·

Stayed 1 night

Front desk customer service was very professional

10

wanda

14 Dec 2025

·

Stayed 1 night

The early check in was fabulous! We arrived earlier than expected. The welcome Wanda was the first thing I noticed on the tv screen in the room. Then the sanitizer wipes for the tv remote. Both were very nice perks. The room was clean and comfortable. The bagged waffles and bagels at the door as you leave.....nice touch. Plenty of room for breakfast. Lots of tables and not cramped into a small room The one thing that would have made our stay better would have been a shuttle to and from the Kirby Center.

10

Armando

20 Jun 2024

·

Stayed 2 nights

Manager and staff were very helpful! Great customer service. Will definitely stay here again!!

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Location

Conveniently located off I-81 near Mohegan Sun Arena, restaurants, and shopping; several guests walked to events. Despite proximity to amenities, many found the area quiet and practical for stopovers.

Related guest reviews

10

Dawn

30 May 2024

·

Stayed 1 night

Perfect area for shopping.

10

Amy

1 Feb 2024

·

Stayed 1 night

Great location… close proximity to lots of stuff

10

Karen

23 May 2024

·

Stayed 1 night

Several dining options very close by. Convenient to interstate highway

8

John

2 Sept 2024

·

Stayed 1 night

Easy to reach just off I81 and lots of places to eat near by

10

ellice

13 Oct 2024

·

Stayed 2 nights

Very centrally located to everything we wanted to do!

10

John

19 Mar 2024

·

Stayed 2 nights

The property is conveniently located off route 81 with a nice area in back for walking pets. Friendly staff at check in, room was clean with plenty of space. Breakfast in the morning well stocked.

10

Nora

14 Sept 2025

·

Stayed 1 night

“Everything was very nice, very clean, and very quiet. What I liked the most was that there were many places to eat nearby that you could walk to, and the area was peaceful. I 100% recommend it.”

10

Ron

23 Jul 2024

·

Stayed 1 night

This place is convenient to I-81. Nice rooms. The road to the place is in need of repair.

10

Shannon

17 Mar 2024

·

Stayed 2 nights

Needed to stay somewhere close to the Mohegan Sun Arena for a show we were attending. The hotel was very clean and the staff was very helpful and polite. The walk to the arena was not bad at all. Will stay here again if we attend another show at the arena.

10

virgilio m

1 Jul 2023

·

Stayed 1 night

Great stay, and the staff were very helpful. Location is ideal too.

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Dining

Breakfast is frequently praised for variety and convenience, including grab-and-go bags and lobby coffee/cookies. However, several reviews cite mediocre or sparse options, watered juices or cold items, and occasional restocking or quality issues.

Related guest reviews

10

Norma

11 Jun 2024

·

Stayed 1 night

The Breakfast is the only thing lacking.

10

Nanette

4 Aug 2025

·

Stayed 1 night

Warm cookies, hot coffee, friendly staff, we loved this hotel. The pool and hot tub called to us bet we were too tired. Breakfast was a treat. Lots to choose from and a pretty dining area. My teenager appreciated the S’mores waffles and Chobani yogurt

8

Elaine

23 Apr 2024

·

Stayed 1 night

The room was great, no issues there; the bathroom was nice as well but the shower head needed to be replaced (no center spray). The breakfast was served from 6am-10am, we arrived at the breakfast at 9:15am and the food was very sparse: the container of oatmeal was empty, the fruit salad bowl had 2 small pieces of melon left, etc. as it was not well maintained (obviously!), however upon departing after 10am when breakfast was over we observed workers walking out with large quantities of fruit, etc. which gave us the impression that the food was being “saved” for them. I’m fine with sharing with them, but fair is fair. This was very disappointing to us and we would think twice about staying here again as when breakfast is included, you don’t expect it to be the bare minimum amount of food. We didn’t expect it to be overflowing as well since we were on the late side, but we did expect better than what was there. Also, at the coffee station, the flavored creamers were mixed in with the plain creamers which made it difficult having to dig through the container to find the unflavored ones….we weren’t the only ones who commented on that issue - overall, sad to say, not a great experience.

10

Hong Koo

15 Dec 2024

·

Stayed 1 night

clean and quiet good breakfast

8

Brooke

28 Mar 2025

·

Stayed 1 night

Breakfast was not good. The chicken sausage tasted like cardboard. All the juices were way too watered down. Cut fruit looked old. Our eyes were burning for hours after being in the pool. Too much chlorine.

10

Sean

4 Aug 2024

·

Stayed 1 night

We had a wonderful stay! The staff was very help making sure we had enough room for our family of 5. Great breakfast!

10

Donald

11 Jun 2023

·

Stayed 1 night

The breakfast options were lacking. Otherwise a great stay

10

Doreen

12 Nov 2025

·

Stayed 1 night

Everything was great! The service we received was beyond our expectations. The parking and the room were great and the breakfast was much better than what we normally experience at other hotels. You are to be commended!!!!

10

Margaret

18 May 2025

·

Stayed 1 night

We enjoyed our stay! The staff was friendly and welcoming. The room was very clean and the beds were comfortable. My kids enjoyed the pool and hot tub. It's nice that there are windows by the pool with lots of natural light coming in and a patio outside if you wanted fresh air. I really, really appreciated the coffee station in the lobby, and the breakfast was lovely with lots of options. I would definitely stay here again.

6

michael

24 Apr 2023

·

Stayed 1 night

The breakfast was absolutely terrible

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Month	Average price
January	US$149
February	US$153
March	US$151
April	US$153
May	US$165
June	US$168
July	US$150
August	US$152
September	US$165
October	US$167
November	US$160
December	US$153

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $180	19 $186
20 $148	21 $158	22 $179	23 $169	24 $158	25 $190	26 $233
27 $169	28 $169	29 $169	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $201	3 $223
4 $170	5 $164	6 $166	7 $163	8 $178	9 $212	10 $255
11 $178	12 $180	13 $191	14 $183	15 $190	16 $201	17 $201
18 $148	19 $164	20 $164	21 $165	22 $173	23 $213	24 $192
25 $162	26 $161	27 $161	28 $177	29 $178	30 $185	31 $192

Hampton Inn & Suites Wilkes-Barre/Scranton

Prices for Hampton Inn & Suites Wilkes-Barre/Scranton

Monthly average prices

About this property

Location

Room options

King Studio Sofabed

One King Bed, Roll in Shower

King Bed

2 Queen Beds, Accessible

King Study Sofabed

Two Queens

Guest reviews of Hampton Inn & Suites Wilkes-Barre/Scranton

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Wilkes-Barre/Scranton

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