Casa Kuaa

Amazing hotel. Definitely recommend it.

The hotel is in a great location, just one block from Punta Zicatela’s main street, with plenty of bars and restaurants nearby. The staff is very friendly, and the bar-restaurant offers great cocktails. The bartender is very creative and takes the time to explain the different drinks—you should definitely try the alacrán mezcal. That said, the room towels could use some improvement. One downside: on one night, some guests arrived around 2 AM and started a loud party in their room. Security didn’t intervene until around 6 AM, so we weren’t able to sleep that night. Aside from that incident, the rest of our stay was very quiet.

We love this hotel. Have stayed multiple times. Excellent location, clean & wonderful staff. Highly recommended!

I showed up and no one was there to greet me, I waited outside the closed door for 30 minutes until a security guard arrived to help me to my room. Woke up to insanely loud construction due to paper thin walls at 5am. They did move me to the “other side” which was not impacted by the construction and offered me a massage service for the inconvenience. Then the room was infested with mites, red ants and cockroaches - which they then tried to fumigate and just caused more of them to go into the room. I was covered in red welts from the bed infested with bugs which later turned into large bruises all over my body. My doctor then told me that as a result of the bites it was the reason why I got very sick and ended up with a fever. They did nothing to remedy the situation and for spending that much money on a room you’d thing pest control would be a minimum

If you haven’t been to Puerto you can’t realize how lucky you are to have found this hotel yet. It is located just one street away from La Punta which is where everything good happens - far enough to avoid the noise but just a 2 minute walk to all the nice restaurants and bars. It is a beach front property with enough space to relax at the beach for all guests; the rooms are basic but nice, and the food is really good. I loved some of the details, like the water filters in all rooms. I’ve stayed in the most expensive hotels in Puerto and I promise you this one beats all of them in terms of convenience and overall value, and costs half or less. I love discovering new hotels, but Casa Kuaa is probably the one I would like to repeat when coming back to Puerto. PS: I do not know any of the owners of the property, this is an honest review.