Is parking available at the property?

Yes, free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included. Serving hours are typically in the morning, but specific times may vary.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas and rooms. Accessible parking is also available.

Where is the property located in relation to key landmarks?

The hotel is located in Grants, within a 5-minute drive of El Malpais National Conservation Area and Northwest New Mexico Visitor Center. It is approximately 2 miles from Truman Park and 2.6 miles from the Mining Museum.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests to enjoy.

Are children allowed to stay at the property?

Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability. An advance request is recommended, and additional charges may apply.

Holiday Inn Express Grants - Milan by IHG

Average nightly price at Holiday Inn Express Hotels Grants - Milan by IHG by month, last 12 months (USD)
Month	Average price
January	US$136
February	US$142
March	US$154
April	US$151
May	US$155
June	US$166
July	US$164
August	US$157
September	US$159
October	US$158
November	US$149
December	US$141

What guests think

Across recent reviews of Holiday Inn Express Hotels Grants - Milan by IHG, guests praise comfortable rooms, friendly service, and a hot breakfast, while also noting that the property is undergoing renovations.

Renovation work has led to closures or problems with the pool, hot tub, gym, and ice machines, and elevator outages have been reported. Multiple reviews cite maintenance frustrations such as TVs or outlets not working, noisy AC, thin walls, and inconsistent hot water. Cleanliness feedback is mixed, with many clean stays but others mentioning dirty showers, stained carpets, mold, dust, or odors. The location is convenient to I-40, though nearby dining is limited. Expect a practical stop with trade-offs during upgrades.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations frequently disrupt amenities, with multiple reports of the pool and hot tub closed or not working, gym limitations, ice machines out, and intermittent elevator outages. Expect detours and occasional construction noise or mess.

Related guest reviews

6

Frederick

4 Oct 2025

·

Stayed 1 night

The Television in the room wasn’t functional. The Desk Employee told us … there’s no volume control and it had to be plugged in and unplugged to turn it on & off. The hot tub didn’t work. No jets no circulation. The employees had no answer for this. There were no free weights in the gym. This is absolutely not what we’ve come to expect from the HOLIDAY INN EXPRESS franchise and Expedia. Quite frankly this is unacceptable and ..,, if we can’t trust your site to deliver a consistent product and service … possibly our patronage would be best served somewhere else.

4

Felicity

9 May 2023

·

Stayed 4 nights

We booked here because it looked to be the nicest hotel in the area. Said they had a pool workout room Laundry and so on. When I travel them are the 3 things I look for on top of a super clean hotel and room. I called 2 days before hand just to be on the safe side and make sure my room would be ready and I was all set to go! I was never informed that the pool was not up and running, or was the work out area and to top it off no Laundry! To the pay what I had to pay for this place for 4 nights I think was well over priced for not getting everything that the property said it had! I will not be re booking here in a few months when I come back for a week nor will I suggest it to others!

4

Ross

9 Jul 2023

·

Stayed 1 night

If your hotel is undergoing extensive renovations, then your room rates should be at a significant discount. It's not good enough to tell guests that the pool and gym are closed, but that they can use the pool and gym at another hotel that's at least 1/4 mile away. Also, the TV in the room was disappointingly small. It's 2023; even large-screen TVs are cheap now.

8

James

8 Jun 2023

·

Stayed 1 night

Pool out of commission for remodeling. Wish I had known.My kids were anxiously awaiting the pool then severely disappointed when it was closed.

4

Shane

7 Jun 2023

·

Stayed 1 night

When we arrived we were notified that the hotel was renovating and therefore no ice machines worked and the pool was closed. The pool was one of the main reasons we chose this hotel, and there was no mention of renovations when we booked. In addition, the TV was a huge hassle because the guide button on the remote was broken. The pull out bed did not have any bedding, and the front desk staff refused to bring us any. We had to go down and get it ourselves. When my wife objected that she was in her pajamas, the employee was very rude and hung up.

2

J

20 Jun 2024

·

Stayed 1 night

Under construction, hammer drill at 8 am Elevator broke and we had a handicapped person upstairs and luggage for 8 people

2

Noura

4 Jul 2024

·

Stayed 1 night

the elevator was broken, the woman had an unpleasant welcome, she didn't. wanted to find a solution. my husband is disabled, we had to walk up 2 floors with the suitcases, a shame

6

Jacqueline

17 May 2023

·

Stayed 1 night

Jay, the desk attendant, was friendly and tried to accommodate us. I was disappointed because I paid a lot of money for 2 rooms and after traveling over 10 hours I was looking forward to relaxing in the pool and hot tub only to find out that neither are available due to renovations. When I booked the rooms it mentioned tha5 the facility was undergoing renovations and that they would try to keep the noise down. It did not say anything about the amenities not being available. I am really ticked off about this! We will be needing rooms again tomorrow night but I won’t be booking with Holiday Inn. This is the second time this has happened to me. You should be discounting these rooms!

8

Kathryn

9 Jun 2024

·

Stayed 1 night

Hotel is under renovation, so hopefully when done it will be better. A/c was horribly noisy hard to sleep. Poor sound insulation between rooms and hallways. Lights in the room poorly placed and one had this weird night light feature that couldn't be turned off. Disgusting gray faux wood design floor. Sofa bed was dirty. Ice machines not working. No towels in the pool area. Staff was helpful and friendly. Pool was spectacularly clean. Hallway carpets disgusting but looked like maybe those were next on the renovation. Breakfast was wonderful.

6

Cynthia

1 Jul 2024

·

The low star rating is due to no elevators working. We were put on the third floor and had to carry our luggage up. Once in the room it was like a refrigerator. I understand having the air on to have the room comfortable, but setting it at 63 is too cold. The bed felt wet due to the coldness. It wasn’t wet, just uncomfortable for trying to go to sleep. I would skip staying here until their renovations are complete.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean. Others reported issues like dirty showers, mold, stained carpets, and construction dust or odors, so cleanliness feels inconsistent.

Related guest reviews

10

Gail

27 May 2023

·

Stayed 1 night

Check in easy and hotel very clean

6

Lafleche R.

25 Oct 2025

·

Stayed 1 night

I stay at many Holiday Inns when I road trip across the country and I usually appreciate the cleanliness but this hotel in Grants, NM was not up to par. The showers had a bunch of pink mold everywhere and missing baseboards. It was super run down and needs a major cleaning makeover. Just gross!

2

Manuel

4 Apr 2023

·

Stayed 1 night

Extremely dirty room

4

Todd

13 Aug 2023

·

Stayed 1 night

Lady at front was nice but hotel is in bad condition. Mold ceiling tiles in hallway, very stained carpets. Broken furniture. Not the typical cleanliness you expect from this chain.

10

Cheyenne

28 Dec 2025

·

Stayed 1 night

The room was very clean. The crib was already in the room, ready for use. The hot breakfast was delicious! The staff were friendly as well!

8

David

10 Jul 2025

·

Stayed 1 night

Very clean, area appears safe, rooms are in good condition. Staff are friendly and helpful. Breakfast has several options eggs, sausage, toast, biscuits, cereals, pastries, pancake machine, yogurts.

4

Thomas

17 May 2025

·

Stayed 1 night

Lots of hair in the shower! Breakfast was good. Very helpful staff.

8

Kelly

23 Sept 2025

·

Stayed 1 night

Worker's were very nice bad was shower was really dirty that's my only complaint

10

Tricia

6 Jan 2026

·

Stayed 1 night

The room was very clean. They had Keurig Coffee. Dove products. It was quiet and staff was friendly. My husband enjoyed their breakfast!

6

JEFFREY

4 Oct 2023

·

Stayed 1 night

It was being renovated and the carpets in our room were nasty dirty. They should not be charging full price until all renovations are complete!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some renovated spaces and upgraded furniture. Recurring issues include noisy AC and thin walls, TV or outlet problems, limited storage (no closet/hooks), blackout curtain or shower door quirks, and inconsistent hot water.

Related guest reviews

10

Harry

12 Apr 2025

·

Stayed 1 night

They had recently remodeled our room and it was very nice. The only problem we had was the shower door would not stay shut. It just needs to be readjusted. They had a good selection of items for breakfast. It is a very nice motel.

6

Richard

29 Mar 2025

·

Stayed 1 night

Nice place for the area but fairly noisy. Street noise and book a room on the 3rd floor. It sounded like an elephant was walking above us. Bed linens were very generic. Good breakfast. Pretty clean for the most part.

8

Joel

26 Sept 2025

·

Stayed 2 nights

Power and usb outlets didnt all work

8

Christy

18 Jun 2025

·

Stayed 1 night

The room was clean and comfortable. My only issue was no bathroom vent... I was there with my husband and son :)

10

Cheryl

26 Mar 2025

·

Stayed 1 night

No hot water in shower at all.

8

M. J.

6 May 2024

·

Stayed 1 night

Blackout curtains would not close only part would even work

8

Kathryn

9 Jun 2024

·

Stayed 1 night

Hotel is under renovation, so hopefully when done it will be better. A/c was horribly noisy hard to sleep. Poor sound insulation between rooms and hallways. Lights in the room poorly placed and one had this weird night light feature that couldn't be turned off. Disgusting gray faux wood design floor. Sofa bed was dirty. Ice machines not working. No towels in the pool area. Staff was helpful and friendly. Pool was spectacularly clean. Hallway carpets disgusting but looked like maybe those were next on the renovation. Breakfast was wonderful.

10

Ancil

10 Oct 2023

·

Stayed 1 night

Shower head plugged up from hard water

10

Mary

5 Sept 2025

·

Stayed 1 night

Comfy bed, lots of room. The hot water took awhile to come in (wasteful), the bathroom needs on more light and a hook on near shower to hang clothes or towels. Highly recommend the Junkyard66 Brewery 5 minutes away.

10

Jajuan

18 Nov 2025

·

Stayed 1 night

Room is large comfortable bed. Upgraded decor The company could invest in coat rack. Especially during rain weather.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, helpful, and efficient. However, several reviews note rough check-ins, poor communication, and occasional rudeness or lack of assistance.

Related guest reviews

8

Cynthia

13 Mar 2024

·

Stayed 1 night

The front desk staff were very friendly and helpful

4

Steven

17 Mar 2025

·

Stayed 1 night

The room was wonderful, the check-in experience was not. I was told when I checked in that Expedia had marked me as cash and Holiday Inn doesn't accept cash. I was told that I had to call Expedia and have Expedia call the hotel to straighten this out. It took me an hour to accomplish this trying to manage the phone trees and the dead ends. I would think that the premier travel aggregator in the world and one of the most iconic hotel names in the world would be able to understand what each entity requires so that the process is seamless for the customer. Furthermore, I would think the two enterprises would have direct communication lines such that if a problem should arise one entity could speak to the other without the customer having to act as a go between. In my case, what was a problem between Expedia and Holiday Inn became my problem in that I had to spend an hour of my time, after a long day of travel, to figure out how to get in touch with Expedia. The whole incident was frustrating for me and for the staff at Holiday Inn Express.

2

Patti

18 May 2023

·

Stayed 1 night

Nice hotel. Staff was so rude. We got to the hotel at 2:45. She would not let us check in til exactly 3.

10

Charles

19 Sept 2025

·

Stayed 2 nights

Good service, friendly, helpful staff. Good breakfast. good mainenance.

4

Shane

7 Jun 2023

·

Stayed 1 night

When we arrived we were notified that the hotel was renovating and therefore no ice machines worked and the pool was closed. The pool was one of the main reasons we chose this hotel, and there was no mention of renovations when we booked. In addition, the TV was a huge hassle because the guide button on the remote was broken. The pull out bed did not have any bedding, and the front desk staff refused to bring us any. We had to go down and get it ourselves. When my wife objected that she was in her pajamas, the employee was very rude and hung up.

10

Kellie

23 May 2024

·

Stayed 1 night

Very nice hotel. Clean rooms, friendly staff

10

billy

6 Nov 2024

·

Stayed 1 night

Guy at front desk was super nice and helpful.

10

John

25 Jul 2025

·

Stayed 1 night

The location worked great for my trip. Staff was friendly and fast. Property was very clean. Hot tub felt great at the end of a long day. Quiet stay. Breakfast was very good and dining area was clean. The lady taking care of breakfast area greeted me nicely when I went in for breakfast. I'd definitely stay here again.

10

Nicole S

26 Mar 2023

·

Stayed 1 night

Wonderful front desk clerk at check in. Clean, even in the often overlooked places. Comfortable.

10

Dawn

12 Jun 2024

·

Stayed 1 night

The staff was excellent. We arrived late at night and was in a room quickly.

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Location

Convenient access to I-40 and generally safe-feeling area, but dining options nearby are limited.

Related guest reviews

10

Sallye

22 Oct 2023

·

Stayed 1 night

Very nice property. Convenient. Would definitely stay here again.

10

Sarah

29 Dec 2023

·

Stayed 1 night

Property itself was fine, if tired. A car alarm was going off all night and we had a room to the front, so this disrupted our sleep. There are limited dining options in town - we went for the pizza place and unfortunately it was not great.

10

Dell

4 Mar 2024

·

Stayed 1 night

Hotel itself was fine. Limited dining options available though.

6

Keia

5 Dec 2023

·

Stayed 1 night

Near the highway for traveling

10

Nina

15 Oct 2023

·

Stayed 1 night

Excellent room and bed. Great breakfast! Plenty of outlets. Extremely limited dining opportunities on the weekend (other than fast food).

8

David

10 Jul 2025

·

Stayed 1 night

Very clean, area appears safe, rooms are in good condition. Staff are friendly and helpful. Breakfast has several options eggs, sausage, toast, biscuits, cereals, pastries, pancake machine, yogurts.

8

Tara

19 Aug 2025

·

Stayed 1 night

It was okay, not much dining options around.

10

Lucinda

18 Oct 2023

·

Stayed 1 night

Clean and quiet yet close to freeway.

8

sirah

14 Apr 2023

·

Stayed 1 night

It’s a good spot for a quick stop in Grants; looked like the nicest hotel in the area at quick glance. Staff were friendly and there was breakfast available. Rooms were clean. Surrounding area has a few fast food restaurants, convenience store, gas station, and quick access to I-40. The town itself seems pretty tiny and not in the best of shape. The hotel was good.

8

Evelyn

21 May 2023

·

Stayed 1 night

Ok for a one night stay. Not close to anything

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the hot breakfast with a good variety. Others found items cold, limited, or poor quality, and a few mentioned smells or setup issues, making the experience inconsistent.

Related guest reviews

4

DIANNA

21 Jun 2024

·

Stayed 1 night

Upon check-in, we found out that we were given a different room than we booked, the elevator was not working and we had to go up 3 flights of stairs. In the morning we found out that there was no pancake mix, no cinnamon rolls and burnt bacon. Not happy!

2

Carlos

20 May 2025

·

Stayed 1 night

This property is horrible. Not as advertised, so beware. Elevator had exposed wires hanging out. The 3rd floor hallway walls and carpert were stained. The bed was uncomfortable. There was a very small old mounted tv. The shower water was not hot. You can hear everything outside. The breakfest was horrendous. They must put out leftovers because the foot looked and tasted old. Just an horrible experience.

10

Michael

31 Oct 2023

·

Stayed 5 nights

great breakfast

10

Cheyenne

28 Dec 2025

·

Stayed 1 night

The room was very clean. The crib was already in the room, ready for use. The hot breakfast was delicious! The staff were friendly as well!

8

Andrea

16 Aug 2025

·

Stayed 2 nights

If you’re looking for a hotel with a good breakfast then i recommend this hotel. It was the best hotel breakfast I have had in a long time. The bacon was perfect! Also had cheese omelet, scrambled eggs, country potatoes, biscuits and gravy as well as a selection of yogurt, cereal, muffins, bagels. Oh and a machine to make fresh pancakes.the staff was friendly. The only thing keeping it from 5 stars is they don’t have any k-cups with caffeine only decaf. Also, the biggy was that I almost got trapped in the elevator. The doors did not open and I had to force them open. Kind of scary.

10

jamie

31 Mar 2025

·

Stayed 1 night

Breakfast not great. Omelets were luke warm, coffee tasted bad, and the creamer bottles were either empty or pumps didn’t work. The room itself was awesome!

4

Stephanie

5 Jun 2023

·

Stayed 1 night

The service at the front desk and the person working there was awesome, that was definitely the highlight. From there, it was pretty average in a way that doesn’t justify the higher cost than all the other hotels/motels at this stop. Walking in, it appeared the bed was remade from the previous guests without the sheets being changed. I convinced myself i was being silly thinking this, but then kept finding black hairs and black pubic hairs all over and in the bed (puke - I’m bleach blonde) I woke up at 5am to go for a workout and a swim only to get to the gym to see a sign that said the gym and the pool are all out of commission indefinitely due to construction - despite being promoted as a feature on hotels.com to convince you to book here. That should be updated to reflect these aren’t available. The breakfast was OK - the standard breakfast items weren’t available, the bread was empty, the eggs were crusty and discoloured in the way that happens when they’ve sat there for hours and their juice machine was broken. Overall, I would recommend staying somewhere else and saving half the money

10

Eber

2 May 2024

·

Stayed 1 night

Nice staff. Great breakfast

8

David

10 Jul 2025

·

Stayed 1 night

Very clean, area appears safe, rooms are in good condition. Staff are friendly and helpful. Breakfast has several options eggs, sausage, toast, biscuits, cereals, pastries, pancake machine, yogurts.

10

Dylan

31 Mar 2024

·

Stayed 1 night

Stayed twice to and from return trip to Grand Canyon. Breakfast was delicious with plenty to choose from. Great stay both times. For me, not an issue, but for others, the hotel is in progress of a remodel. Otherwise, wonderful and courteous staff.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $173
11 $165	12 $181	13 $177	14 $167	15 $167	16 $163	17 $160
18 $159	19 $177	20 $176	21 $181	22 $169	23 $160	24 $164
25 $160	26 $177	27 $173	28 $177	29 $169	30 $165	31 $169

Su	Mo	Tu	We	Th	Fr	Sa
1 $160	2 $173	3 $169	4 $169	5 $164	6 $160	7 $160
8 $137	9 $141	10 $144	11 $144	12 $141	13 $134	14 $134
15 $137	16 $144	17 $148	18 $148	19 $144	20 $134	21 $137
22 $141	23 $141	24 $144	25 $141	26 $141	27 $123	28 $141
29 $137	30 $153

Holiday Inn Express Hotels Grants - Milan by IHG

Prices for Holiday Inn Express Hotels Grants - Milan by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed (Low Floor)

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed (Additional Living Area)

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Guest reviews of Holiday Inn Express Hotels Grants - Milan by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

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FAQs about Holiday Inn Express Hotels Grants - Milan by IHG

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