Ala Moana Hotel 31st floor
From
US$235
/ night
Select dates to see prices and availability
From
US$235
/ night
Parking
Free wi-fi
Swimming pool
Pool outdoor
24-Hour Front Desk
Parking Onsite
Location
410 Atkinson Drive, Ala Moana, Honolulu, Hawaii, United States of America
Room options
Apartment with Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
Private Bathroom
Guest reviews of Ala Moana Hotel 31st floor
7
Good
Based on 2 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Ala Moana Hotel 31st floor, travelers highlight a highly convenient base with friendly, accommodating staff, mixed room quality from clean and comfortable to dated and compact, useful on-site amenities, and occasionally slow check-in and extra fees.
Read moreWas this helpful?
What guests think
At Ala Moana Hotel 31st floor, travelers highlight a highly convenient base with friendly, accommodating staff, mixed room quality from clean and comfortable to dated and compact, useful on-site amenities, and occasionally slow check-in and extra fees.
Many appreciate direct connection to Ala Moana Center, easy access to Ala Moana Beach and Magic Island, and proximity to the convention center and transit. Rooms vary: some remodeled with great views, while others feel small, dated, or noisy, with several reports of weak water pressure and occasional mold, pests, or odors. On-site perks include a pool, gym, Starbucks, a convenience store, and popular dining, but parking is expensive, laundry can be dated or out of order, and some outside-managed units charge extra fees and limit housekeeping. Overall, expect a practical city stay rather than a full service resort vibe.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pool and gym are appreciated, with Starbucks, a convenience store, and on-site restaurants (including a popular steakhouse and breakfast buffet). Downsides include expensive parking and dated or limited facilities such as laundry, a small pool area/no hot tub, and occasional closures.
Related guest reviews
8
Peter David Brierley
5 Oct 2024
·
Stayed 2 nights
Pool area has probably searing for 200 but only 5 sun/shade umbrellas all of which are at eating style tables near towel reception. No shade from hot tropical sun and guests pulling chairs to try and get a bit of shade from . Needs at least 20 umbrellas distributed around thethe lounge chairs just as you would find at every other tropical hotel pool. Spoiled what could have been avrelaxing day at rhe pool.
Pool area has probably searing for 200 but only 5 sun/shade umbrellas all of which are at eating style tables near towel reception. No shade from hot tropical sun and guests pulling chairs to try and get a bit of shade from . Needs at least 20 umbrellas distributed around thethe lounge chairs just as you would find at every other tropical hotel pool. Spoiled what could have been avrelaxing day at rhe pool.
8
YOSHINORI
21 Dec 2024
·
Stayed 4 nights
The Starbucks located in 1st floor and it opens from 5:30 am! Very close to shopping area and some restaurants/food court, you can jog in Ala Moana Beach park. It's really nice, convenient and able to relax location for me.
The Starbucks located in 1st floor and it opens from 5:30 am! Very close to shopping area and some restaurants/food court, you can jog in Ala Moana Beach park. It's really nice, convenient and able to relax location for me.
10
Mrs Audrey
15 Jul 2025
·
Stayed 3 nights
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
8
James
2 Nov 2024
·
Stayed 1 night
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
8
Aimee
16 Jan 2025
·
Stayed 5 nights
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
8
Perry
29 Sept 2024
·
Stayed 4 nights
Stayed for 4 night's on a very good black Friday deal via Trip Advisor. Centrally located near the Ala Moana mall with access via a skybridge through the Macy's parking lot, with many eateries & stores. Rooms were on the small size, but a comfortable mattress. Had to request additional pillows (none in closet or additional blankets) since they were on the small size. Large size chair serves as a pull out single mattress. Fridge, coffee maker & microwave included. Pool & fitness room access on 4th floor via Kona Tower or 3rd floor via the Waikiki tower. Free pool & beach towels, as well as free covered cabanas too. A free map would've helped to navigate to/from Skybridge. Lobby chairs & sofa were too soft, which made it difficult to rise. Water bottle filler near elevators is an added amenity. View from the 36th floor of the Waikiki tower is breathtaking. Walking distance to the Magic Island park. Fifteen minute walk to Walmart & Sam's Club. Friendly & courteous staff. Several times calling front desk resulted in automatic disconnections.
Stayed for 4 night's on a very good black Friday deal via Trip Advisor. Centrally located near the Ala Moana mall with access via a skybridge through the Macy's parking lot, with many eateries & stores. Rooms were on the small size, but a comfortable mattress. Had to request additional pillows (none in closet or additional blankets) since they were on the small size. Large size chair serves as a pull out single mattress. Fridge, coffee maker & microwave included. Pool & fitness room access on 4th floor via Kona Tower or 3rd floor via the Waikiki tower. Free pool & beach towels, as well as free covered cabanas too. A free map would've helped to navigate to/from Skybridge. Lobby chairs & sofa were too soft, which made it difficult to rise. Water bottle filler near elevators is an added amenity. View from the 36th floor of the Waikiki tower is breathtaking. Walking distance to the Magic Island park. Fifteen minute walk to Walmart & Sam's Club. Friendly & courteous staff. Several times calling front desk resulted in automatic disconnections.
6
Viktoriya
17 Jan 2025
·
Stayed 3 nights
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
8
Jeanhe
8 Apr 2025
·
Stayed 5 nights
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
6
Deivys
10 Jun 2025
·
Stayed 5 nights
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
10
MAYUMI
1 Jan 2025
·
Stayed 7 nights
大変便利です。ピンクラインを使ってワイキキ周辺にも行けますが、混雑して満員のバスに乗車することも多い中、アラモアナで買い物や食事関係を済ませて、またウインドショッピングを満喫してホテルに自分のタイミングで戻れることはストレスがかなり減ります。 電子レンジがあることや、冷蔵庫が大きめでよかったです。 ジムやプールも満喫しました。ゆっくりのんびりで満喫しました。リゾート費が無く、是非次回も宿泊したいです。
大変便利です。ピンクラインを使ってワイキキ周辺にも行けますが、混雑して満員のバスに乗車することも多い中、アラモアナで買い物や食事関係を済ませて、またウインドショッピングを満喫してホテルに自分のタイミングで戻れることはストレスがかなり減ります。 電子レンジがあることや、冷蔵庫が大きめでよかったです。 ジムやプールも満喫しました。ゆっくりのんびりで満喫しました。リゾート費が無く、是非次回も宿泊したいです。
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: many found rooms and common areas clean, but others reported stained carpets, mildew or mold, pests (including roaches and a few bedbug reports), and occasional odors.
Related guest reviews
4
Rowel Dela Cruz
13 Jan 2025
·
What looked like pubic hair shavings on bathroom floor upon check in. Lots of em. Front Desk manager Polly was unwilling to do a room move or some kind of compensation. Not even an apology. When I asked why, she said because it’s her decision. SMH. Showed her coworkers and they were shocked and embarrassed by what happened
What looked like pubic hair shavings on bathroom floor upon check in. Lots of em. Front Desk manager Polly was unwilling to do a room move or some kind of compensation. Not even an apology. When I asked why, she said because it’s her decision. SMH. Showed her coworkers and they were shocked and embarrassed by what happened
6
Sara
12 Jan 2025
·
Stayed 5 nights
The hotel is okay. I would consider it for business travel but for a holiday there are many other nicer locations closer to walkable, fun areas (eg Waikiki). We encountered a bed bug in our room and immediately reported it to the manager. We wanted to check out and move to another hotel for our remaining two nights but the hotel would not refund as we booked through Expedia. They moved our room and cleaned our clothing which was appreciated, however not a satisfactory resolution. I’ve been awaiting a response from the manager and Expedia for over a week now on the status of the refund. Lesson learned regarding booking through third party sites.
The hotel is okay. I would consider it for business travel but for a holiday there are many other nicer locations closer to walkable, fun areas (eg Waikiki). We encountered a bed bug in our room and immediately reported it to the manager. We wanted to check out and move to another hotel for our remaining two nights but the hotel would not refund as we booked through Expedia. They moved our room and cleaned our clothing which was appreciated, however not a satisfactory resolution. I’ve been awaiting a response from the manager and Expedia for over a week now on the status of the refund. Lesson learned regarding booking through third party sites.
6
Lan
6 Nov 2024
·
Stayed 6 nights
Pro: location, parking garage, soft bed and clean linen and quiet stay if you're on the higher floor. I was on the 21 floor during my stay and it was a peaceful stay. Con: dated hotel that need to be renovated. The room was dated and bathroom smelled moldy. There were fingerprints on the suite door and sliding glass door. The counter, side table and tv remote was dirty when I wiped it with a wet wipe it came away brown. There are stains on chair cushions and the walls. I will not be staying here again. It's disappointing to see the cleaning quality has dropped so drastically after the pandemic.
Pro: location, parking garage, soft bed and clean linen and quiet stay if you're on the higher floor. I was on the 21 floor during my stay and it was a peaceful stay. Con: dated hotel that need to be renovated. The room was dated and bathroom smelled moldy. There were fingerprints on the suite door and sliding glass door. The counter, side table and tv remote was dirty when I wiped it with a wet wipe it came away brown. There are stains on chair cushions and the walls. I will not be staying here again. It's disappointing to see the cleaning quality has dropped so drastically after the pandemic.
8
Sean
15 Jun 2025
·
Stayed 3 nights
Room could have been cleaner. The shower curtain had mildew in it.
Room could have been cleaner. The shower curtain had mildew in it.
10
Kelsey Marie Kuulei Miliama Haina
30 Mar 2025
·
Stayed 3 nights
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
4
Lior
27 Nov 2024
·
Stayed 2 nights
The room is extreme poorly maintained. It smell of mold, the fixtures are broken and there is almost no water pressure at the shower . Defensively NOT worth $250 a night! Find a different facility!
The room is extreme poorly maintained. It smell of mold, the fixtures are broken and there is almost no water pressure at the shower . Defensively NOT worth $250 a night! Find a different facility!
4
Amanda
20 Nov 2024
·
Stayed 5 nights
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
10
Marianne
20 Jul 2024
·
Stayed 11 nights
We LOVED everything about this property!!we were in town to see our daughter who lives in Honolulu. We were on the 31st floor with a great view of the city and the ocean. Our room was clean and quiet. Sitting on the lanai each morning and evening was just lovely. The pool area is clean and quiet and has comfortable cabanas for relaxing. We could walk to Ala Moana beach area, and the nearby Ala Moana mall was convenient for food, shopping, and has a Target to grab incidentals. We were in the Waikīkī tower. The Starbucks is conveniently located in the lobby. We grabbed coffee each morning and walked around Ala Moana and Waikiki. The staff was friendly and helpful. Would absolutely stay here again! While self parking is 39.00 a night, it’s the same as every other hotel in the area.
We LOVED everything about this property!!we were in town to see our daughter who lives in Honolulu. We were on the 31st floor with a great view of the city and the ocean. Our room was clean and quiet. Sitting on the lanai each morning and evening was just lovely. The pool area is clean and quiet and has comfortable cabanas for relaxing. We could walk to Ala Moana beach area, and the nearby Ala Moana mall was convenient for food, shopping, and has a Target to grab incidentals. We were in the Waikīkī tower. The Starbucks is conveniently located in the lobby. We grabbed coffee each morning and walked around Ala Moana and Waikiki. The staff was friendly and helpful. Would absolutely stay here again! While self parking is 39.00 a night, it’s the same as every other hotel in the area.
4
John
30 Mar 2025
·
Stayed 2 nights
The room was very outdated and not so clean the bed had 2 pillows that was like so worn out it was flat when you lay on it. There was a pullout chair that was so dirty from being used it looked like it doesn't belong in there no bags for your dirty laundry no ice machine on the floor it felt like it was a waste of money I must say that the Valet crew had the best service overall.
The room was very outdated and not so clean the bed had 2 pillows that was like so worn out it was flat when you lay on it. There was a pullout chair that was so dirty from being used it looked like it doesn't belong in there no bags for your dirty laundry no ice machine on the floor it felt like it was a waste of money I must say that the Valet crew had the best service overall.
2
SHONDA
17 Mar 2025
·
Stayed 4 nights
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from compact and dated to remodeled or spacious suites with excellent high-floor views. Common remarks include small bathrooms, street/elevator noise, soft mattresses, and weak shower pressure; some units feel basic and city-facing views may disappoint.
Related guest reviews
8
Edward
4 Oct 2024
·
Stayed 2 nights
Large room with a comfortable bed. I was put in the Kona Tower/city view which overlooks the loading dock, so sometimes there was noise in the middle of the night from the trucks backing in to offload supplies.
Large room with a comfortable bed. I was put in the Kona Tower/city view which overlooks the loading dock, so sometimes there was noise in the middle of the night from the trucks backing in to offload supplies.
10
Durlande
21 Oct 2024
·
Stayed 5 nights
I booked this hotel for my sister. She was there for an international medical convention and this hotel was the closest! She couldn't stop raving about it! She could walk to the convention center in a 5-min walk. The place was clean and service was wonderful. Would definitely recommend!!
I booked this hotel for my sister. She was there for an international medical convention and this hotel was the closest! She couldn't stop raving about it! She could walk to the convention center in a 5-min walk. The place was clean and service was wonderful. Would definitely recommend!!
8
Jason
9 Dec 2024
·
Stayed 4 nights
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
8
Kayoko
20 Sept 2024
·
Stayed 3 nights
清潔でとてもよかったが、浴室のシャワーが固定式で水圧が低いため泡がなかなか落ちなかった。
清潔でとてもよかったが、浴室のシャワーが固定式で水圧が低いため泡がなかなか落ちなかった。
10
Lee Wee Chek
12 Jan 2025
·
Stayed 5 nights
Near shopping mall, and nice beds with great views, 20 min walk from main Waikiki stretch.
Near shopping mall, and nice beds with great views, 20 min walk from main Waikiki stretch.
8
Hiroaki
3 Nov 2024
·
Stayed 5 nights
Beautiful view from lanai. A little bit noisy from busy street.
Beautiful view from lanai. A little bit noisy from busy street.
8
Sharon M.
27 Sept 2024
·
Stayed 8 nights
The views are beautiful from all the rooms. The suite is spacious. It was nice to have three full bathrooms. The beach chairs helped us out. The location is great. The downside was that the suite was not clean. All the corners around the floors and the baseboards had accumulated dirt and dust. The same was seen behind the doors and appliances as well as under the beds. We wanted to get a cleaning of the unit but were told it will cost almost $400.
The views are beautiful from all the rooms. The suite is spacious. It was nice to have three full bathrooms. The beach chairs helped us out. The location is great. The downside was that the suite was not clean. All the corners around the floors and the baseboards had accumulated dirt and dust. The same was seen behind the doors and appliances as well as under the beds. We wanted to get a cleaning of the unit but were told it will cost almost $400.
8
JaKeith B.
24 Dec 2024
·
Stayed 6 nights
The hotel is in a great location, but the rooms are very outdated for the price.
The hotel is in a great location, but the rooms are very outdated for the price.
8
Derek
4 Apr 2025
·
Stayed 3 nights
This is a wonderfully located hotel, right next to the Ala Moana shopping center. The pricing (room and parking) is on par with other Hawaii hotels. The hotel rooms are clean, but a little on the smaller side. The room that we were in look like it was remodeled, as there was no black mold in the bath area.
This is a wonderfully located hotel, right next to the Ala Moana shopping center. The pricing (room and parking) is on par with other Hawaii hotels. The hotel rooms are clean, but a little on the smaller side. The room that we were in look like it was remodeled, as there was no black mold in the bath area.
6
Viktoriya
17 Jan 2025
·
Stayed 3 nights
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and efficient, with smooth check-in for many stays. However, guests also report occasional long lines or slow check-in, inconsistent follow-up, and frustrations when booking outside-managed units with limited housekeeping and extra fees.
Related guest reviews
2
Ofelia
20 Oct 2024
·
Stayed 5 nights
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
8
Matthew
19 Aug 2024
·
Stayed 6 nights
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
4
Paul
29 Sept 2024
·
Stayed 9 nights
PROS: Good lobby staff and conceier, room lighting,Accent shop, fast elevator, easy access to Ala Moana Center, microwave and refrig., CONS: Fast room service, but did not provide what we asked for. Room service cleaning not consistant not providing enough towels, towet paper, kleenex, did not clean cups, ANTS, small bars of soap, no exhaust fan in bathroom, need more pillows,spare blanklet and shower soap is hard to rinse off using a lot of water.
PROS: Good lobby staff and conceier, room lighting,Accent shop, fast elevator, easy access to Ala Moana Center, microwave and refrig., CONS: Fast room service, but did not provide what we asked for. Room service cleaning not consistant not providing enough towels, towet paper, kleenex, did not clean cups, ANTS, small bars of soap, no exhaust fan in bathroom, need more pillows,spare blanklet and shower soap is hard to rinse off using a lot of water.
10
Larissa
29 Jan 2025
·
Stayed 5 nights
Staff was beyond friendly and accommodating
Staff was beyond friendly and accommodating
6
Bradley
7 Oct 2024
·
Stayed 3 nights
Great ocean view, but a staff member walked into our room without knocking at 9am on a Sunday 😖. Room wasn’t very clean either, won’t stay again unfortunately
Great ocean view, but a staff member walked into our room without knocking at 9am on a Sunday 😖. Room wasn’t very clean either, won’t stay again unfortunately
10
Patrick
12 Jan 2025
·
Stayed 2 nights
The staff was friendly and always helpful. The location is perfect but it’s the staff that made it a memorable experience.
The staff was friendly and always helpful. The location is perfect but it’s the staff that made it a memorable experience.
8
Eunice
21 Jan 2025
·
Stayed 2 nights
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
6
Deivys
10 Jun 2025
·
Stayed 5 nights
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
10
Joliese
10 Feb 2025
·
Stayed 1 night
Service was amazing. I asked front desk if I could have a late check out for 1:00 they did not have that available but instead offered 12:00. I am happy they tried to work something out.
Service was amazing. I asked front desk if I could have a late check out for 1:00 they did not have that available but instead offered 12:00. I am happy they tried to work something out.
8
Randolph
7 Apr 2025
·
Stayed 4 nights
Check in was a nightmare! Over 100 guests waiting after two international flights came in at the same time. It took 40 minutes. They did, however, provide fresh baked cookies for guests in line. Rooms need updating. Stains on carpet a d old furniture. No writing tablet or pen. Service was very friendly and professional. I heard from the valet guys that they are doing renovations on a floor by floor basis. It needs it.
Check in was a nightmare! Over 100 guests waiting after two international flights came in at the same time. It took 40 minutes. They did, however, provide fresh baked cookies for guests in line. Rooms need updating. Stains on carpet a d old furniture. No writing tablet or pen. Service was very friendly and professional. I heard from the valet guys that they are doing renovations on a floor by floor basis. It needs it.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Excellent, central location directly connected to Ala Moana Center, walkable to Ala Moana Beach/Magic Island and the convention center, with easy transit. Some guests noted homeless presence and street noise around the property.
Related guest reviews
10
Erik
31 Dec 2024
·
Stayed 4 nights
Perfectly situated between Waikiki and Honolulu with a huge outdoor shopping mall adjacent and numerous bars and restaurants in the nearby vicinity. Room was clean and comfortable. There is an outdoor pool that we didn’t use much of because the beach is easy walking distance.
Perfectly situated between Waikiki and Honolulu with a huge outdoor shopping mall adjacent and numerous bars and restaurants in the nearby vicinity. Room was clean and comfortable. There is an outdoor pool that we didn’t use much of because the beach is easy walking distance.
10
Sean
9 Feb 2025
·
Stayed 3 nights
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
8
Fausto
14 Aug 2024
·
Stayed 5 nights
Overall the stay deserves 4 stars, my biggest complaints are the surrounding areas around the hotel. The hotel needs to do their due diligence to make sure the walkways/side walks surround the hotel are clean and safe. There is a lot of homeless around the area especially behind the hotel that we saw on multiple nights walking back to the hotel. It is a 20-30 minute walk to Waikīkī beach depending on how fast you walk so that’s great.
Overall the stay deserves 4 stars, my biggest complaints are the surrounding areas around the hotel. The hotel needs to do their due diligence to make sure the walkways/side walks surround the hotel are clean and safe. There is a lot of homeless around the area especially behind the hotel that we saw on multiple nights walking back to the hotel. It is a 20-30 minute walk to Waikīkī beach depending on how fast you walk so that’s great.
8
Aimee
16 Jan 2025
·
Stayed 5 nights
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
10
Eugene
8 Jan 2025
·
Stayed 4 nights
Centralized, next to the mall & not as crowded as Waikiki.
Centralized, next to the mall & not as crowded as Waikiki.
10
zernisan
4 Jan 2025
·
Stayed 1 night
Great location, close to shopping and water!
Great location, close to shopping and water!
10
Guillermo
27 Nov 2024
·
Stayed 5 nights
Close to beach and shopping
Close to beach and shopping
8
Jeanhe
8 Apr 2025
·
Stayed 5 nights
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
10
Naoko
3 Dec 2024
·
Stayed 4 nights
アラモアナSCと繋がっていたり、徒歩圏内に沢山のお店があり、とても便利な立地でした。早朝に到着しましたが、無料でアーリーチェックインもしていただき、疲れた身体が休まり助かりました。シャワーの水圧が弱く、温度も温めで、固定式のレインシャワーだったのが、少し残念でした。
アラモアナSCと繋がっていたり、徒歩圏内に沢山のお店があり、とても便利な立地でした。早朝に到着しましたが、無料でアーリーチェックインもしていただき、疲れた身体が休まり助かりました。シャワーの水圧が弱く、温度も温めで、固定式のレインシャワーだったのが、少し残念でした。
8
Tabuchi
4 Sept 2024
·
Stayed 1 night
アラモアナショッピングセンターの真横にあり買い物するのに便利でした。
アラモアナショッピングセンターの真横にあり買い物するのに便利でした。
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Dining is generally well regarded: a popular breakfast buffet, Starbucks on site, and The Signature steakhouse with great views and happy hour. Some guests found options limited or pricey, and service at certain outlets mixed.
Related guest reviews
10
George
18 Oct 2024
·
Stayed 3 nights
Like the convenient location and the excellent breakfast! Did not like one of the food items we ordered for our reunion dinner October 16 at the restaurant on the 36th floor. It totally destroyed our mold for celebration!
Like the convenient location and the excellent breakfast! Did not like one of the food items we ordered for our reunion dinner October 16 at the restaurant on the 36th floor. It totally destroyed our mold for celebration!
8
yasushi
28 Jul 2024
·
Stayed 5 nights
シグネチャープライムステーキにサッと行けるのがうれしいです。
シグネチャープライムステーキにサッと行けるのがうれしいです。
8
Penelope
26 Dec 2024
·
Stayed 1 night
Location is great, and the service from The Signature Steakhouse was awesome. Reception -most were okay except for one lady who was a bit rude to us and to another guest.
Location is great, and the service from The Signature Steakhouse was awesome. Reception -most were okay except for one lady who was a bit rude to us and to another guest.
8
James
2 Nov 2024
·
Stayed 1 night
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
8
Matthew
19 Aug 2024
·
Stayed 6 nights
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
10
Catherine
26 Sept 2024
·
Stayed 2 nights
Beautiful place! We also enjoyed eating at the Pint and Jiggers
Beautiful place! We also enjoyed eating at the Pint and Jiggers
10
James William
26 Sept 2024
·
Stayed 5 nights
Staff is second to none! Excellent. Great restaurant for early breakfast buffet! Room shows some minor wear, but overall is a great, convenient location. Really nice to be located adjacent to the Ala Moana Center Mall! Second time staying here…..would definitely stay here again to avoid the congestion in downtown Waikiki area.
Staff is second to none! Excellent. Great restaurant for early breakfast buffet! Room shows some minor wear, but overall is a great, convenient location. Really nice to be located adjacent to the Ala Moana Center Mall! Second time staying here…..would definitely stay here again to avoid the congestion in downtown Waikiki area.
10
Francisco
10 Oct 2024
·
Stayed 3 nights
We had a great time here. The staff was very friendly and helpful. We arrived in Hawaii early in the day and they were able to help us out with getting checked in early even though our check in time was 3 pm. Offers very convenient options for food and drinks! Loved the breakfast cafe and Starbucks in the building. Pint Jigger was also a cool place to have a drink or some dinner. Ala Moana shopping center just a walk across the street was also really convenient for when wanting to go out and about without needing to drive anywhere. Definitely would stay here again!
We had a great time here. The staff was very friendly and helpful. We arrived in Hawaii early in the day and they were able to help us out with getting checked in early even though our check in time was 3 pm. Offers very convenient options for food and drinks! Loved the breakfast cafe and Starbucks in the building. Pint Jigger was also a cool place to have a drink or some dinner. Ala Moana shopping center just a walk across the street was also really convenient for when wanting to go out and about without needing to drive anywhere. Definitely would stay here again!
10
Wendy
10 Oct 2024
·
Stayed 2 nights
Perfect location for shopping and walking to Waikīkī. The Signature, rooftop, happy hour is awesome-Perfect dusk lighting of the high rises there from the 36th floor. Very good food and drinks for good value. Gym and pool are lovely with shaded comfy seating.
Perfect location for shopping and walking to Waikīkī. The Signature, rooftop, happy hour is awesome-Perfect dusk lighting of the high rises there from the 36th floor. Very good food and drinks for good value. Gym and pool are lovely with shaded comfy seating.
10
Christian
20 Aug 2024
·
Stayed 5 nights
Great experience all around. Cafe had good food, staff was very nice and helpful. Room was clean and the ammenities were great. Best part was the proximity to the mall 10/10 would stay again
Great experience all around. Cafe had good food, staff was very nice and helpful. Room was clean and the ammenities were great. Best part was the proximity to the mall 10/10 would stay again
Was this helpful?
AI-generated summary based on recent guest reviews
2
Ricky Teruo
17 Feb 2026
·
Stayed 2 nights
Room dirty, broken bathroom fixtures. Will not stay here again.
Room dirty, broken bathroom fixtures. Will not stay here again.
4
Jay
27 Sept 2025
·
Stayed 5 nights
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
10
Ryan
17 Jul 2025
·
Stayed 5 nights
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
10
Mrs Audrey
15 Jul 2025
·
Stayed 3 nights
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
6
David Justin
30 Jun 2025
·
Stayed 5 nights
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Ala Moana Hotel 31st floor
Is parking available at the property?
Yes, parking is available on-site. Self parking is offered at a fee of USD 39 per day, while valet parking is available for USD 49 per day. Reservations are not required.
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early check-in and late check-out may be available upon request, but additional charges may apply.
Where is the property located in relation to key landmarks?
The property is located at 410 Atkinson Drive in Honolulu, less than 1 km from Ala Moana Beach. It is also close to popular points of interest such as Magic Island Lagoon Beach and the Hawaii Convention Center. Honolulu International Airport is approximately 14 km away.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool. Specific operational hours and seasonal availability are not provided.
What are the hotel's policies for guests staying with children?
Children are allowed at the property. Guests must be 25 years of age or older to check-in.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: 390.6042928283691USD
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 378.0986355621338USD
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: 411.0879391693115USD
- 2026-10-03: NO DATA
- 2026-10-04: NO DATA
- 2026-10-05: 412.9939828399658USD
- 2026-10-06: 412.2468389434814USD
- 2026-10-07: 413.1636736236572USD
- 2026-10-08: 413.12997367858884USD
- 2026-10-09: 413.1708550048828USD
- 2026-10-10: 412.2782968963623USD
- 2026-10-11: 412.93351911315915USD
- 2026-10-12: 413.1636736236572USD
- 2026-10-13: 413.0534306640625USD
- 2026-10-14: 413.5781268981933USD
- 2026-10-15: 410.02061076354977USD
- 2026-10-16: 410.30460811767574USD
- 2026-10-17: 412.2782968963623USD
- 2026-10-18: NO DATA
- 2026-10-19: 413.5781268981933USD
- 2026-10-20: 413.12997367858884USD
- 2026-10-21: 412.4978720062256USD
- 2026-10-22: 413.5781268981933USD
- 2026-10-23: 410.7406755981445USD
- 2026-10-24: 410.30215593872066USD
- 2026-10-25: 412.93351911315915USD
- 2026-10-26: 410.7167143066406USD
- 2026-10-27: 409.5781325866699USD
- 2026-10-28: 410.8332979003906USD
- 2026-10-29: 413.0603317962646USD
- 2026-10-30: 412.2468389434814USD
- 2026-10-31: 411.0879391693115USD
- 2026-11-01: 410.0404734130859USD
- 2026-11-02: 430.3622058807373USD
- 2026-11-03: 432.9691523590088USD
- 2026-11-04: 427.8621043426513USD
- 2026-11-05: 429.22040129699707USD
- 2026-11-06: 430.1213668762207USD
- 2026-11-07: 426.8438195159912USD
- 2026-11-08: 432.498193875122USD
- 2026-11-09: 432.9691523590088USD
- 2026-11-10: 431.3615038360595USD
- 2026-11-11: 432.4415135101318USD
- 2026-11-12: 427.54622866210934USD
- 2026-11-13: 430.1213668762207USD
- 2026-11-14: 430.3622058807373USD
- 2026-11-15: 429.8199940826416USD
- 2026-11-16: 427.99452200622557USD
- 2026-11-17: 432.1034280944824USD
- 2026-11-18: 430.37646354980467USD
- 2026-11-19: 430.3622058807373USD
Popular amenities
Parking
Free wi-fi
Swimming pool
Pool outdoor
24-Hour Front Desk
Parking Onsite
Activities
Swimming pool
Pool outdoor
Terrace
Internet
Free wi-fi
Parking
Parking
Parking Onsite
Services
24-Hour Front Desk