Is parking available at the property?

Self parking is available on-site for a fee of EUR 30.00 per day.

Is breakfast offered at the hotel?

Breakfast is available, and guests can enjoy it in the comfort of their room.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a fee of EUR 15.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 14:00 until 00:00, and check-out is by 11:00. Early or late check-in/check-out may be requested but is subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Florence, just steps from Central Market and 15 minutes' walk from Ponte Vecchio. It is 0.3 mi from Piazza di Santa Maria Novella and 0.4 mi from the Gallery of the Academy of Florence.

What are the policies for guests staying with children?

Children are welcome at the hotel, and one child aged 2 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Hotel Cantoria in Florence

Average nightly price at Hotel Cantoria by month, last 12 months (USD)
Month	Average price
January	$121
February	$103
March	$131
April	$197
May	$242
June	$208
July	$156
August	$118
September	$231
October	$196
November	$124
December	$115

What guests think

Across recent reviews, Hotel Cantoria stands out for its central location near Santa Maria Novella and major sights, generally spotless rooms, friendly staff, and a popular rooftop terrace with city views, plus a breakfast many guests rate highly.

Common drawbacks include small rooms, noise from halls or the street, and frequent issues with AC or heating and tiny showers. A few report sporadic rooftop bar hours, entrance or gate quirks, cash-only city tax, and occasional service lapses or odors. Expect a compact, centrally located stay with good views and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop terrace with city views is a highlight, though the bar or access is not always available. Entry and building logistics can be quirky (small lift, stiff gate), and parking is via a paid partner garage, sometimes cash-only.

Related guest reviews

8

Peyton

May 1, 2025

·

Stayed 2 nights

A/C didn’t work on the second night and it was too loud to keep the windows open. Shower door didn’t keep water from flooding out all over the bathroom. Wonderful view from the rooftop and location was amazing.

10

Gill

Oct 23, 2024

·

Stayed 4 nights

Great hotel in an excellent location. Don’t be put off by the entrance area as it does not reflect the hotel. Easy check in with some excellent advice re things to see, do & where to eat. Rooms compact but had everything we needed including fridge. Breakfast was more than adequate. Lovely rooftop bar area with a fabulous view. An excellent stay and would definitely recommend it.

6

Pegah

Sep 28, 2024

·

Stayed 2 nights

Positive points: location, terrace, breakfast, majority of the staff, negative points: the parking available means they work with a parking that is 5 mins away to offer the parking for36 per night, I didn’t shop around for parking to know if it is expensive or not, but both parking and hotel persist on getting cash for both parking cost and the city tax. On this matter, they only look for their benefits and not to work on a win win for both sides.

8

Heather

Jun 11, 2024

·

Stayed 4 nights

Rooms were very clean and moderately updated. Black out curtains were a treat and ample places to put the luggage. Good sized bathroom, although the shower was small, like most Italian showers. The breakfast was very good and has lots of options. Front staff were mostly helpful although felt there was a language barrier if you didn’t speak Italian with a lot of the staff. Some staff were very helpful with tips in the city. Others felt like they couldn’t wait to stop talking to you, which could be a language/cultural barrier. Great food market a 2 minute walk which was a great introduction to the cities cuisine. The rooftop bar was by far the highlight of the place. Good drinks with an even better view. Full 360 view of the city.

6

Kathryn

Apr 6, 2025

·

Stayed 2 nights

The front desk people were not very present or helpful. It was a little hard to find, but the location ended up being great. The room needed a little updating. There was some rot in the bathroom where water leaked out of the shower and the ceiling needed a paint job. The views of the Duomo are all from the roof top, which isn’t accessible all the time.

8

Gary

Sep 25, 2025

·

Stayed 2 nights

Room was clean. Bed was comfortable. On the last night of our stay the A/C unit started making popping noises and woke us up. Shower was tiny but overall good. Reception staff were ok. Breakfast staff were very good. Continental breakfast was excellent with many options. Location was average but security good. Front gate difficult to open and close. We unfortunately did not get a chance to enjoy the rooftop bar.

10

Carlos

Jul 14, 2024

·

Stayed 1 night

Valet parking was not provided as advertised.

8

Alejandra

Mar 13, 2025

·

Stayed 3 nights

Don't expect much from breakfast. Especially the coffee.. ours was very watered down. Otherwise, the place was very clean and close to the centeral market with plenty of other options to eat. Rooftop is cool for a quick view.

10

Sandra

Oct 17, 2025

·

Stayed 2 nights

Nice room. Rooftop with beautiful view. Great breakfast buffet. Staff were friendly.

4

Elliot

Sep 29, 2025

·

Stayed 3 nights

Advertised for a rooftop bar that was never open. AC didn’t work in room. Got woken up twice to room service coming into my room after asking for no room service. Had to pay cash for the city tax. Balcony door didn’t close completely.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and bathrooms are frequently described as very clean or spotless. A minority mention occasional drain odors or minor maintenance issues.

Related guest reviews

10

Sandrine

Feb 26, 2026

·

Stayed 2 nights

Room spotless and very quiet Large breakfast Nice staff👍👍👍

10

Greice

Feb 2, 2026

·

Stayed 1 night

Quarto clean e muito limpo, arejado. Equipe super atenciosa.

10

Greice

Jan 28, 2026

·

Stayed 3 nights

Quarta limpo, bem claro, cama boa.

4

Fillon

Nov 12, 2022

·

Stayed 1 night

Lits inconfortables à ressorts Odeur d egouts dans la chambre et salle de bain Bruit venant de la réception

10

Jennifer

Sep 14, 2023

·

Stayed 3 nights

Wonderful hotel in a great location. The room was spotless and spacious. Breakfast was very good and the rooftop deck was a lovely spot to take in the view with a glass of wine. Would highly recommend Hotel Cantorial!!

10

Marcos A

Jan 7, 2025

·

Stayed 2 nights

The room and the bathrom were imaculate. Beds extra confortable. The breakfast is better than in most hotels, even in more expensive one. The place is not fancy but surely the best cost beneft you can find in Firenze. Location is convenient, near the station S.M. Novella. Strongly recommend.

10

Denilson

Oct 20, 2025

·

Stayed 2 nights

Quarto limpo e espaçoso, equipe de funcionários educada e atenciosa.

10

ruth

Oct 20, 2025

·

Stayed 2 nights

Lovely room and view. Friendly staff. Immaculate. Great location, 5 mins to train station, 10min stroll to the centre. Perfect stay.

4

MIO

Jan 8, 2025

·

トイレ、シャワー、洗面台が同じ部屋にあり、排水溝がすごく臭い。排水溝が臭すぎてトイレ、シャワー洗面台を使用する際はゆっくり出来ない。全部屋かは分かりませんが、本当に臭すぎます。それ以外はすごく良かったです。朝食もついており、とても美味しく満足。駅からも10分で比較的近く、お安く泊まれた。部屋自体は新しかったのに、排水溝だけは本当に臭かったです。冷蔵庫はなかったです。消費税は現金のみで支払うので気をつけて。

6

Kevin

Dec 29, 2022

·

Stayed 5 nights

The hotel is in a great location for the main train/tram Station and also the Duomo. It is in an excellent location for the Mercato Centrale which located near San Lorenzo. This has a huge artisan market downstairs during the day. The food hall area upstairs stays open late and has many places to eat with a central bar. The room was basic and did have a slight sewery smell.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally compact with comfortable beds, but noise from halls or the street and thin walls are noted. Climate control can be unreliable (AC or heating issues), and showers are often very small or leak water.

Related guest reviews

6

Julia

Jan 5, 2026

·

Stayed 4 nights

Room clean and comfortable bed. Heating was a problem. You cannot control it from your room and it was sometimes very cold and sometimes very hot.

8

Peyton

May 1, 2025

·

Stayed 2 nights

A/C didn’t work on the second night and it was too loud to keep the windows open. Shower door didn’t keep water from flooding out all over the bathroom. Wonderful view from the rooftop and location was amazing.

6

Michael

Jun 20, 2023

·

Stayed 3 nights

Manque d'isolation phonique. Bruits de couloir/cuisine/tuyauterie et Climatisation bruyante. Du coup difficile de dormir sans bouchons d'oreille. Malgré un lit plutôt confortable et une emplacement stratégique je ne retournerai pas dans cet hotel.

8

frankie

Oct 22, 2025

·

Stayed 2 nights

Everything good bed was small for to persons and AC too noisy

6

Kiranmayi

Jun 30, 2025

·

Stayed 3 nights

Staff is very nice and service is great. But rooms are small, as well as bathrooms. AC wasn't very good. Some construction work was going on and noisy at times.

8

Robert

Sep 23, 2025

·

Stayed 1 night

It’s a Bo frills hotel near the central train station. The staff is friendly, knowledgeable and helpful. We had a small room, but it was clean and the bed was comfortable

8

julio

Feb 8, 2025

·

Stayed 3 nights

Hotel muito bem localizado, perto do centro e da estação de trem, pode se fazer tudo a pé, roupa de cama e toalhas de qualidade, porém o quarto é minúsculo e a cama não é queen como diz no anúncio, não me atendeu pois fiquei 3 dias, não tem lugar para colocar as malas e nem andar no quarto, o café é bom mais simples

4

Colby

Jun 14, 2025

·

Stayed 3 nights

While the room was nice - the AC was non existent (didn’t work) and the shower so tight you could barely fit it in. Once you did, you either turned off, change the temp by just slightly moving. Location was good and staff was friendly. But if you are going in summer - this is not the place. If you are not in fit shape - the shower is not for you.

8

Maria

Oct 25, 2024

·

Stayed 3 nights

Room off the lobby. Very noisy at night.

8

Justin

Nov 2, 2025

·

Stayed 3 nights

Room was very clean , breakfast was amazing. Rooftop terrace was also great, close to the bus station and train station easy for travelling. Only complaint was the room was very warm and no option to put the air conditioner on at this time of year.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and professional, with smooth check-in and attentive breakfast service. A few report unhelpful or rude interactions at the desk.

Related guest reviews

10

Patricia

Sep 6, 2024

·

Stayed 1 night

Very professional, kind and helpful staff, great location, perfect stay

10

Tarcizio

Jul 14, 2025

·

Stayed 3 nights

Great staff, good rooms, really really close to the attractions

2

Evelyn

Sep 14, 2024

·

Stayed 2 nights

1. The bed was NOT a queen bed, but a full size bed. 2. After a full and exhaustive day of excursion, returned to our room in the evening and found it was OPEN!!! I immediately went to the Front Desk and reported to the staff on duty. He had the Audacity to say that I left it open! Instead of comforting words, he accused me of leaving it open. This was totally UNCALLED for and way out of line. I advised him that our room appeared to have been cleaned, towels changed and trashed picked up. I surmised that Housekeeping was the last to have been there since we left after breakfast. He was so unhelpful and dismissive! I then reported it to Hotels.com for proper incident report. To waste my saliva and time correcting this person was unnecessary. He wouldn’t even take the report. As I was leaving g back to my room, I overheard him say to another young staff, “the lady talks too much”. This made me more infuriated! I need to know what hotels.com concluded from this incident report. Poor customer service

10

Gill

Oct 23, 2024

·

Stayed 4 nights

Great hotel in an excellent location. Don’t be put off by the entrance area as it does not reflect the hotel. Easy check in with some excellent advice re things to see, do & where to eat. Rooms compact but had everything we needed including fridge. Breakfast was more than adequate. Lovely rooftop bar area with a fabulous view. An excellent stay and would definitely recommend it.

4

Daniel

Oct 4, 2023

·

Stayed 4 nights

Room was noisy,could hear people in next room and in hall.air conditioner motor was loud. One desk person was a grumpy every time we interacted, Other staff were great. It was cheap and conveniently located!

10

Bradley

Jun 2, 2024

·

Stayed 3 nights

The hotel offers free breakfast buffet and food was great. The location is really good and we were able to explore places by walking. Great choices of restaurants. The night staff is kinda rude when we were trying to go to the patio during our last night. Female Servers are very friendly and nice

6

Kathryn

Apr 6, 2025

·

Stayed 2 nights

The front desk people were not very present or helpful. It was a little hard to find, but the location ended up being great. The room needed a little updating. There was some rot in the bathroom where water leaked out of the shower and the ceiling needed a paint job. The views of the Duomo are all from the roof top, which isn’t accessible all the time.

10

Jennifer

Nov 10, 2025

·

Stayed 2 nights

Room was clean and comfortable. Staff was so friendly and helpful. Great breakfast included. I felt very safe and comfortable as a single traveller!

8

Terence

Oct 2, 2024

·

Stayed 3 nights

HOTEL All staff were excellent. Especially Lorenz on reception and Christina at breakfast.

10

Dawn

Feb 5, 2023

·

Stayed 2 nights

We really enjoyed our stay, great breakfast, newly remodeled, great rooftop terrace. Convenient location to everything. And fantastic staff especially helpful Lorenzo at the evening front desk and the friendly morning Breakfast lady. The owners next upgrade really needs to be a new mattresses in room 514 as the springs in the thin mattress are painful especially for a side sleeper.

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AI-generated summary based on recent guest reviews

Location

Central and walkable, a few minutes from Santa Maria Novella and major sights, with many restaurants and the market nearby. Some guests found the entrance hard to locate and noted city noise.

Related guest reviews

8

Olivia

Sep 5, 2025

·

Stayed 3 nights

Clean room, staff was very nice, rooftop was great. Only issue is the AC would make a very loud constant noise every few minutes all night. Was difficult to sleep because of this. Location of this property was perfect. Walking distance to everything.

8

Ednaide D

Oct 20, 2025

·

Stayed 6 nights

Hotel bem localizado, próximo a restaurante e ao Mercado Central.

10

elsa

Jun 22, 2025

·

Stayed 4 nights

The hotel is very conveniently located near the main central traffic hub which provides an excellent position for travelers to move around.

10

Cassia

Aug 19, 2025

·

Stayed 5 nights

Hotel bem localizado , fácil acesso às principais atrações e da estação de trem . Serviços próximos como lavanderia , lojas , supermercados e restaurantes em frente . Hotel cumpriu ao propósito.

10

Michael

Feb 21, 2025

·

This hotel is centrally located to everything. 6 minutes walk from train station, 10-16 minutes walking to all major attractions. Room was clean and comfortable. Breakfast was included and much more then a standard Continental breakfast. I highly recommend this property.

10

roberto domenico

Nov 18, 2025

·

Stayed 1 night

Hotel all'interno di un palazzo vicino alla stazione e a breve distanza dalle principali attrazioni turistiche.

10

margarida

May 6, 2025

·

Stayed 2 nights

Estadia tranquila, equipe excelente atendimento,cafe da manhã saboroso e localização excelente. Perto da Estação de trem Santa Maria Novella e da Santa Maria Fiori e da Galeria Academia

8

Laurent

Feb 19, 2026

·

Stayed 3 nights

Bel hotel, récent, tres bien placé Mais pas facile à trouver, et chambre un peu petite

10

ruth

Oct 20, 2025

·

Stayed 2 nights

Lovely room and view. Friendly staff. Immaculate. Great location, 5 mins to train station, 10min stroll to the centre. Perfect stay.

8

Michael

Oct 2, 2023

·

Stayed 3 nights

The staff was great, very helpful and friendly. We had drinks on the rooftop and that was great. Location was close to tourist attractions. On the flip side. It’s centrally located in the city so it was a bit noisy.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely rated good to excellent with ample options and pleasant staff. Some found it simple, weak coffee, or extra charges for certain items like eggs.

Related guest reviews

10

Tracy

Dec 12, 2023

·

Stayed 1 night

A straightforward hotel with everything you need - good location, nice breakfast, good bed and a great renovated bathroom.

10

Marcelo Fabian

Nov 8, 2025

·

Stayed 3 nights

Muy bueno el desayuno, excelente, pan recién hecho y de muy buena calidad , en general muy rico todos los alimentos.

10

Bradley

Jun 2, 2024

·

Stayed 3 nights

The hotel offers free breakfast buffet and food was great. The location is really good and we were able to explore places by walking. Great choices of restaurants. The night staff is kinda rude when we were trying to go to the patio during our last night. Female Servers are very friendly and nice

10

Graham

Oct 15, 2025

·

Stayed 1 night

Was a nice clean hotel and nice breakfast

8

Gary

Sep 25, 2025

·

Stayed 2 nights

Room was clean. Bed was comfortable. On the last night of our stay the A/C unit started making popping noises and woke us up. Shower was tiny but overall good. Reception staff were ok. Breakfast staff were very good. Continental breakfast was excellent with many options. Location was average but security good. Front gate difficult to open and close. We unfortunately did not get a chance to enjoy the rooftop bar.

10

Marcos A

Jan 7, 2025

·

Stayed 2 nights

The room and the bathrom were imaculate. Beds extra confortable. The breakfast is better than in most hotels, even in more expensive one. The place is not fancy but surely the best cost beneft you can find in Firenze. Location is convenient, near the station S.M. Novella. Strongly recommend.

8

Thomas

Aug 24, 2023

·

Stayed 4 nights

Fantastic stay! Great staff! Great breakfast!

8

Eduardo

Jan 4, 2025

·

Stayed 2 nights

GOSTEI MUITO. A LOCALIZAÇÃO EXCELENTE. PERTO DE TUDO INCLUSIVE DA FERROVIA. NÃO PRECISA DE CARRO PARA NADA. POREM, OVO MEXIDO NO CAFÉ DA MANHÃ SER COBRADO 5euros ACHEI UM ABSURDO. Todos os hoteis fornecem de graça

8

Alejandra

Mar 13, 2025

·

Stayed 3 nights

Don't expect much from breakfast. Especially the coffee.. ours was very watered down. Otherwise, the place was very clean and close to the centeral market with plenty of other options to eat. Rooftop is cool for a quick view.

10

Sandra

Oct 17, 2025

·

Stayed 2 nights

Nice room. Rooftop with beautiful view. Great breakfast buffet. Staff were friendly.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $102	3	4	5	6 $119	7
8 $131	9 $89	10 $132	11 $101	12 $125	13 $109	14
15 $91	16 $91	17 $91	18 $91	19 $88	20	21
22 $88	23 $98	24 $97	25 $88	26 $97	27 $171	28 $175
29 $98	30 $89

Hotel Cantoria

Prices for Hotel Cantoria

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Single Room

Triple Room

Deluxe Double Room, 1 Queen Bed

Guest reviews of Hotel Cantoria

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Cantoria

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $175	17
18 $207	19 $196	20	21	22	23	24 $205
25	26 $180	27 $186	28 $180	29 $181	30	31