Name: Hampton Inn & Suites Chattanooga/Downtown
Address: 400 Chestnut St, Downtown Chattanooga, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: US$173–US$492 per night
Rating: 8.65

What guests think

At Hampton Inn & Suites Chattanooga/Downtown, reviewers highlight a central, walkable location and a standout heated indoor/outdoor pool, consistently friendly staff, and generally clean, spacious rooms, with breakfast often praised for variety and convenience.

Common drawbacks include paid, tight parking with limited spaces, some downtown street noise, dim room lighting, and occasional elevator outages. A few guests also noted housekeeping misses and intermittent check‑in or Wi‑Fi hiccups. Expect a convenient, family‑friendly base in downtown Chattanooga.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The heated indoor/outdoor pool is a consistent highlight. Parking is paid, tight, and often limited, and guests noted occasional elevator outages and bar hours or availability that can be limited.

Related guest reviews

8

marcie

2 Aug 2023

·

Stayed 3 nights

We liked that we were able to walk around the downtown area from the hotel. The hotel areas were kept clean. We did not like the parking there was not a spot the first night we got there and we were told to park in a public lot and depending on the time you were looking for a spot it was a constant struggle. We were excited to go to the pool but it was freezing. Most adults were watching the kids from the side because it was too cold to be in.

10

Laura

20 Jul 2025

·

Stayed 2 nights

Check inn was easy and painless, as was checkout. The hotel is clean, good amenities, very nice breakfast. Location is excellent. The only negative is minimal on site parking.

8

Angela

7 Oct 2023

·

Stayed 1 night

Parking was cramped.

8

Stephen

19 Aug 2023

·

Stayed 1 night

Parking is non existent. Paid $10 to park in garage. Left for dinner and came back to no available spots. Absolutely ridiculous

10

Varsha

12 Apr 2025

·

Stayed 2 nights

Quiet even though it is downtown. Rooms were clean. Free breakfast. Loved the indoor and outdoor pool option-heated too!

8

Jennifer

16 Dec 2024

·

Stayed 2 nights

Hotel is ok overall parking is terrible and there was no working bar which was one of primary reasons we chose it!

8

Estacius

1 Aug 2025

·

Stayed 2 nights

Unfortunately, one of the elevators was unavailable the entire weekend. Sadly this was outside of management control but it has a definite impact on guest satisfaction.

10

Martin

6 Jul 2024

·

Stayed 2 nights

Outstanding from start to finish. Check in process online. Clean pool. Well appointed lobby. Great breakfast even though it was crowded. Only issue I had with ANYTHING was the bar closes too early.

10

Nicole

3 Oct 2025

·

Stayed 1 night

Excellent stay, beautiful, comfortable room, great continental breakfast, staff was very pleasant, and the pool area is an oasis in the middle of Downtown Chattanooga, it is a nice relaxing space with plants, a fire place, seating area, waterfall, and the water is heated! We will definitely be back!

10

Samuel

13 Feb 2023

·

Stayed 1 night

Lovely property with fantastic pool which the kids loved. Good gym. Only issue was one lift out of service!

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Cleanliness

Reviews frequently describe the hotel and rooms as clean. However, several guests reported housekeeping misses or maintenance-related cleanliness issues, such as rooms not serviced when expected and occasional leftover items or bathroom/shower problems.

Related guest reviews

8

Kenny

31 Jul 2023

·

Stayed 1 night

Aside from our bathroom not being completely cleaned (someone else’s hair in our shower and bathroom sink) this hotel is great. The room could use another trash can or two. The staff was super friendly and accommodating. We arrived a few hours before check-in and Collette at the front desk allowed us to access the pool till our room was ready. Awesome location to pretty much everything we wanted to do in downtown Chattanooga. I would definitely consider staying here again.

10

Michele

15 Dec 2022

·

Stayed 19,340 nights

Very clean. Friendly staff and conveniently located.

10

KAY

29 Nov 2025

·

Stayed 2 nights

Spacious, clean room. Fabulous hot breakfast! Central to everything. Great staff!

8

Douglas

30 Mar 2025

·

Stayed 2 nights

House keeping did not clean our room even after requested with cleaning crew.

6

Brian

14 Oct 2024

·

Stayed 2 nights

The room was ok not nice for the price we paid. The couch had spots on it, and the mini refrigerator was dirty. Parking was horrible!!

10

Kimberly

26 Apr 2025

·

Stayed 2 nights

Staff was great. Room was clean and had everything we needed. Pool area was nice. Area was perfect and walkable. Breakfast was good.

6

Roxanne

20 Jun 2024

·

Stayed 8 nights

Room smelled funky. Had to ask for room cleaning service. Everything was new and looked great.

6

CLAUDIA

1 Dec 2023

·

Stayed 4 nights

Great location! The only downside to it was that we never had our room cleaned. When we checked in we were notified that they would clean the rooms every other day. We had no problem, but when the day came to have it cleaned, no one showed up. We spoke to the front office person that night and assured us that they would clean it the next day. The same thing happened the next day. We checked in on Wednesday and left on Sunday, so that was the only complaint.

6

Sab

30 May 2025

·

Stayed 2 nights

We stayed in Room 207 on May 24th and 25th. When we arrived there was an open and empty water bottle on the floor by the bed. The shower leaked water and so we had to make sure there were towels on the floor. Other than that we appreciated the non-carpeted floors, the friendly staff, and the fresh coffee.

10

Michelle

20 Aug 2024

·

Stayed 2 nights

Our room was very clean and the hotel was walking distance to so many things. The staff were also very friendly and accommodating.

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Rooms

Rooms are generally spacious and modern, with many guests finding them comfortable. Recurring drawbacks include dim lighting and inoperable blinds, some downtown traffic noise, occasional high or firm beds, and intermittent Wi‑Fi issues.

Related guest reviews

6

Alfred

17 May 2025

·

Stayed 1 night

The property was nice enough. My main complaint was that there was very little light available in the room. I was unable to read at night.

6

Alexis

25 Nov 2024

·

Stayed 1 night

WiFi was down, so checking in was horrible. Also couldn’t watch anything on tv due to WiFi not working.

10

misty

7 Mar 2025

·

Stayed 1 night

Almost perfect! We were on the street side and could hear traffic noise. Room was clean and spacious. Breakfast was great! Will definitely stay here again.

10

Connie

14 Oct 2025

·

Stayed 4 nights

Everything was great except poor lighting in room.

10

Vivian

24 Aug 2023

·

Stayed 1 night

We stayed in a lovely, large room that appears to be newly decorated. The entire property is beautiful. The front desk was so friendly and helpful. I highly recommend staying at this Hampton Inn, Chattanooga.

10

matthew

29 Jan 2024

·

Stayed 3 nights

Great clean and renovated. Would stay again. This is a more kid friendly hotel so kids were running in the halls. Does have wood floors so it feels cleaner. The room was a little dark. The beds were comfortably and the pillows were nice.

8

Melinda

5 May 2025

·

Stayed 2 nights

We reserved 3 rooms (2 accessible) for 2 nights. The lighting in all of the rooms was not sufficient. The 2 of the 3 remote contolled window blinds in the accessible suite were inoperable, limiting the light in the room even more. The garage parking, fruebdly/helpful staff, breakfast, and walkable location to points of interest & dining was fabulous.

10

Debra

28 Apr 2025

·

Stayed 1 night

AMAZING!! Beautifully decorated, spacious room. Professional staff. Delicious breakfast. Awesome pool for my granddaughters. The early checkin was extremely helpful. We were out of town visitors that came to Chattanooga for a play at 2:00. Early check in really helped us get ready for the play. I was truly amazed at the beauty of downtown Chattanooga. We will be returning. Thanks

6

Brint

26 Aug 2025

·

Stayed 1 night

I was helped by the night audit person Dovey sp? He went out of his way to help couldn't ask for better help. The beds were really hard and on a very high bedframe. Not great for a disabled person.

6

Holly

11 Jul 2025

·

Stayed 1 night

The street noise is unbearable at night. There apparently are lots of loud mufflers in Chattanooga and motorcycles speeding down the streets. It would help them to install higher rated STC sound windows. The fan on constant did not even drown it out. There was also a loud banging noise inside the building 5-6 times throughout the night that sounded like carts or luggage trolleys being run into the walls. It is a nice building in a nice location, but not if you need to sleep.

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Service

Service is widely praised as friendly and accommodating, with several guests recognizing individual staff by name and helpful gestures. A few reported miscommunication or unfriendly interactions at check‑in and difficulty resolving room or timing issues.

Related guest reviews

10

Kristy

10 Jul 2024

·

Stayed 1 night

We had a little family get away and we really enjoyed our stay! Marist things we planned to do were in walking distance. The staff were super friendly, clean rooms, great pool, and breakfast was yum!! My daughter even left her iPad and make up bag and they called us very quickly to come back and get it!!!

10

Hillary

30 Oct 2025

·

Stayed 1 night

Our stay at this hotel was an unexpected one as we had a family member admitted to the nearby hospital, but our experience here made the worst case scenario into the best possible! The hotel was very clean and had lots to offer from their wonderful breakfast to their pool and fire pits. I want to point out specifically the host named Angela- she was exceptional at making us feel right at home and accommodated us without hesitation when we had unknowns in our travel stay. She, without a doubt, is such a valuable asset to the hotel, and in my opinion, deserves a raise!! The bartender last Monday night (sorry, didn’t catch his name) was very personable as well and another wonderful asset. Overall, this stay was top notch and I hope to get the chance to stay here again in the future just because of how much of a wonderful experience they made our unexpected stay!

10

Eric

22 Mar 2023

·

Stayed 2 nights

The nicest staff!!! The gentleman that works front desk was so welcoming and personable. Very clean rooms, comfy beds and wonderful breakfast options to feed my family! We will defiantly be back! Great location!! We walked to the aquarium and other restaurants near by.

6

Janice Charlene

7 Apr 2024

·

Stayed 1 night

When did check in time change to 4 pm? We arrived at 2 and had 2 hours to kill before we could check in! Front desk clerk was rude about it too. The room had two doors going to the balcony and window - the shades would not work to drop the curtains did not close! Maintenance came to close the shades and I had to show him where the switch was! Parking was a nightmare! Guests that did not have a handicap tag more mirror hang tag were allowed to take a he handicap parking! This hotel is centrally located for the music venues; the staff was not informative - offering shuttle information, or a ride share would be exceptional service. Over priced for a handicap room.

10

Ryusuke

11 Oct 2025

·

Stayed 4 nights

Convenient location in heart of downtown Chattanooga, the room was very clean with no issues, guest parking lot is adjacent to the building, last but least - the receptionists, both Aidan and Angela, were pleasant to talk to, very welcoming, helpful and friendly.

6

anne

6 Jul 2024

·

Stayed 2 nights

Front desk staff during check in were extremely unprofessional.

10

Kimberly

19 Jun 2025

·

Stayed 2 nights

Customer service was exemplary! Very clean and roomy!

4

April

6 Dec 2024

·

Stayed 1 night

We arrived to a king bed. We needed a double for our daughter. Front desk wouldn’t even attempt to help us!!!

10

Jo Ann

13 Aug 2025

·

Stayed 1 night

The guys at the front desk was a highlight to our stay. Their friendliness was just what we needed.

10

Misty

3 Aug 2025

·

Stayed 2 nights

The hotel was conveniently located in the middle of the places I wanted to visit while in town. It was clean and the staff were friendly. My only complaint was that the parking spots fill up quickly. The highlight of my stay was the front desk attendant. He answered my many questions with a smile and knew my name by the end of my second day there. Thanks Azlan!

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Location

Highly walkable downtown location near the aquarium, riverfront, and restaurants is a major plus. Some guests noted typical city street noise at night.

Related guest reviews

10

Stacy

15 Oct 2023

·

Stayed 3 nights

Excellent stay! Close to many opportunities and a very walkable area

10

Karen

30 Jun 2025

·

Stayed 3 nights

Wonderful staff…friendly, attentive and a manager that went above and beyond upon our arrival! Room was clean and extremely roomy. Beds were comfortable. The hotel offered games to use at the front desk. We borrowed a deck of cards to use while it rained. Breakfast came with the room but we did not eat breakfast at the hotel. However, it did look and smell delicious. The hotel was within walking distance to all the downtown Chattanooga attractions and restaurants.

10

Matthey

3 Nov 2024

·

Stayed 2 nights

Property in great location to the Tennessee River. Would definitely stay here again. Pet friendly which is why we chose to stay here. Staff was very friendly / answered questions/ even gave us options for pet friendly restaurants.

10

misty

7 Mar 2025

·

Stayed 1 night

Almost perfect! We were on the street side and could hear traffic noise. Room was clean and spacious. Breakfast was great! Will definitely stay here again.

10

CHRISTEL

27 Oct 2024

·

Stayed 2 nights

Great location for the Chattajack race. Very friendly and nice property location. Great breakfast and convenient.

10

Sergio

19 Aug 2023

·

Stayed 3 nights

Great location, nice room. Quiet. Breakfast ok. I highly recommend this hotel

10

KAY

29 Nov 2025

·

Stayed 2 nights

Spacious, clean room. Fabulous hot breakfast! Central to everything. Great staff!

10

Ryusuke

11 Oct 2025

·

Stayed 4 nights

Convenient location in heart of downtown Chattanooga, the room was very clean with no issues, guest parking lot is adjacent to the building, last but least - the receptionists, both Aidan and Angela, were pleasant to talk to, very welcoming, helpful and friendly.

10

Alycia

8 Jan 2024

·

Stayed 1 night

Convenient location. Walking distance to food and activities.

10

Scott

15 Aug 2025

·

Stayed 1 night

Great place to stay! Located near the baseball stadium (at least till they move) and walking distance to most of the shops in town. The hotel was reasonably priced and very comfortable with friendly staff. Would definitely stay again!

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Dining

Complimentary breakfast is widely appreciated for being hot and plentiful, with several praising variety. Some guests found it average or had specific complaints, and bar service exists but hours or availability can be limited.

Related guest reviews

10

Richard

3 Apr 2024

·

Stayed 2 nights

Breakfast buffet was basic but fine; a type of sausage and form of scrambled eggs, pastries, bagels, little cereal boxes, fruit, waffle makers, juices, it was good. Our kid liked the heated indoor/outdoor pool. Helpful front desk staff. Good location.

6

Dante

2 Jan 2025

·

Stayed 3 nights

Breakfast was mid

10

william

31 Jul 2024

·

Stayed 3 nights

Nice location, room was great and the best breakfast of any place we’ve stayed !

6

Ashley

24 Apr 2023

·

Stayed 1 night

Hotel itself was fine, but do NOT eat the continental breakfast. Gave me and my whole party food poisoning. Stayed there 4/22-4/23 and had the eggs and whatever kind of sausage it was.

10

KAY

29 Nov 2025

·

Stayed 2 nights

Spacious, clean room. Fabulous hot breakfast! Central to everything. Great staff!

10

Andrew

20 Aug 2024

·

Stayed 1 night

Everything was great except for the breakfast....egg pancakes with cheese? Only meat choice was kielbasa slices. Lots of bread, though.

10

Debra

28 Apr 2025

·

Stayed 1 night

AMAZING!! Beautifully decorated, spacious room. Professional staff. Delicious breakfast. Awesome pool for my granddaughters. The early checkin was extremely helpful. We were out of town visitors that came to Chattanooga for a play at 2:00. Early check in really helped us get ready for the play. I was truly amazed at the beauty of downtown Chattanooga. We will be returning. Thanks

10

Eva

29 Aug 2025

·

Stayed 3 nights

We had a very nice stay at the Hampton Inn & Suites. The hotel was quiet and our room was spacious and very clean. The beds were comfortable and the buffet breakfast was delicious and plentiful.

10

Martin

6 Jul 2024

·

Stayed 2 nights

Outstanding from start to finish. Check in process online. Clean pool. Well appointed lobby. Great breakfast even though it was crowded. Only issue I had with ANYTHING was the bar closes too early.

10

Alicia

11 Jul 2024

·

Stayed 1 night

The bar served an awesome lemon drop!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$153
February	US$148
March	US$192
April	US$182
May	US$182
June	US$247
July	US$183
August	US$149
September	US$188
October	US$218
November	US$156
December	US$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $282	17 $196	18 $196	19 $201
20 $180	21 $256	22 $224	23 $231	24 $215	25 $267	26 $288
27 $268	28 $173	29 $223	30 $245

Su	Mo	Tu	We	Th	Fr	Sa
				1 $223	2 $287	3 $368
4 $207	5 $223	6 $251	7 $427	8 $262	9 $291	10 $362
11 $207	12 $223	13 $228	14 $236	15 $224	16 $260	17 $266
18 $206	19 $224	20 $231	21 $252	22 $254	23 $261	24 $492
25 $243	26 $224	27 $314	28 $224	29 $224	30 $260	31 $260

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Monthly average prices

About this property

Location

Room options

Two Queens Studio Suite

Room, 1 King Bed, Accessible

Two Queens Studio Special

Room, 1 King Bed

Two Queens

King Studio Suite

Room, 2 Queen Beds, Accessible

One King Bed, Accessible

Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Chattanooga/Downtown

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Prices for upcoming dates