Name: Comfort Suites Helena Airport
Address: 3180 North Washington Street, Helena, Montana, United States of America, Helena, Montana, US
Price range: US$143–US$347 per night
Rating: 8.65

What guests think

Comfort Suites Helena Airport draws consistent praise for clean, comfortable rooms, friendly staff, and a convenient location near the interstate, airport, and shopping, while repeated critiques focus on the pool and hot tub condition and occasional front-desk delays.

Rooms are often spacious with comfortable beds, but some guests report thin walls, noisy HVAC, or sofa beds that are uncomfortable. Housekeeping is typically good, though a number of reviews note missed details or maintenance issues. Breakfast is frequently described as better than average with plenty of options, though a few found it underwhelming. Overall, expect a convenient, mostly comfortable stay with some variability in amenities and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are a common weak spot, with closures, dirty water, weak or nonworking jets, and a small, sometimes crowded pool; towels can run out. Pet friendly with an airport shuttle; the gym is small.

Related guest reviews

8

Larry

27 May 2023

·

Stayed 1 night

Great hotel. We were very disappointed with the hot tub being closed down the first day and the entire pool closed the following day.

6

Melissa

15 Mar 2025

·

Stayed 1 night

Overall it’s a decent hotel with a good breakfast. The pool was down for maintenance which was not advertised when I booked through Expedia. It was very disappointing for my children. Fortunately they refunded a small amount for the inconvenience.

8

Shannon

1 Apr 2024

·

Stayed 2 nights

Pet friendly!!!! Love the no carpet rooms. So clean and i did not have to worry about my dog or about what was living in that carpet after 100s of visitors.

8

Rebecca

7 Jul 2024

·

Stayed 1 night

Overall the stay was good. The bed was comfortable and the room was spacious. The workout room was a little small. The room also smelled like pot. Otherwise all was good.

8

Heather

13 Jul 2025

·

Stayed 2 nights

The staff was friendly and the room was clean. The beds were very comfortable but the hide away bed was horrible. You could feel the springs of the mattress... which they would poke you. Other than that our stay was nice. P.S. the jets in the spa didn't work and that was a bit of a disappointment

8

Eve

22 Aug 2025

·

Stayed 1 night

It was nice I was only disappointed that the pool didn't match the picture of the pool. It was smaller. Clean but crowded.

10

Darcy

11 Oct 2024

·

Stayed 1 night

Very nice place to stay, friendly staff, clean spacious rooms. I would say the pool and hot tub needs some TLC.

10

James

7 May 2024

·

Stayed 1 night

Well maintained room and building. Free shuttle to the airport.

10

Karen

23 Oct 2024

·

Stayed 1 night

The only that made me not happy was that the pool and hot tub was not working.

6

Andrew

20 Feb 2023

·

Stayed 7 nights

Pool and Hot Tub were in very poor condition. Hot tub was brown.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the hotel and rooms very clean, but several report lapses such as unvacuumed areas, dirty sofa beds, mold, stray debris, or even pests. Standards can vary between stays.

Related guest reviews

6

Kathy

3 Sept 2024

·

Stayed 1 night

When I checked into my room my bathroom was dirty and the floor looked like it had not been vacuumed whatsoever. I was having a very hard night and was in tears.I didn't want to deal with much so I didn't say anything at night but I told the receptionist in the morning. First thing in the morning I could hear the vacuum.I want to say it was probably Seven o'clock after Not sleeping all night It was the laughing I wanted to hear.

10

bradley

17 Nov 2024

·

Stayed 2 nights

Great location just off the 15 & you got everything you need close by & even a gas station in the same parking lot. Hotel is self was clean & smelling clean friendly evening front deck guy never was around for day time staff. Pool was warm & hottub was hot & opened on the date posted that was nice. Breakfast was really good ! Room was clean & in great condition other than a pee spot on couch for a small dog but otherwise really nice beds were comfortable & that’s in a pet friendly room.ill be back

6

William

2 Jun 2024

·

Stayed 1 night

Day staff was friendly, dheets were not clean and there was mold around the tub.

10

Burgandie

17 Jun 2025

·

Stayed 3 nights

We loved our stay here, rooms are nice and facility is clean

4

Iain

30 Mar 2025

·

Stayed 1 night

Hotel is located close to I-15 and Costco . Check in was prompt and staff were friendly, particularly the breakfast crew - very friendly and efficient. Unfortunately that’s about all that is passable about this hotel that is in bad need of a renovation, walls & floors / ceilings are paper thin and all noises are heard on the rooms . All throughout the stay you can hear doors opening , footsteps , talking and traffic . Don’t get me started on the heating unit that is sooo noisy and kept making loud banging sounds through the night . Vehicles from highway can be heard from the rooms . Beds aren’t comfy , no bedding for the sofa bed and not a good sleep for any of our guests . Still searching for a decent value hotel in Montana , this is not the answer . Over priced and not a pleasant stay . The worst , a toenail on the bathroom floor - gross .

2

Elaina

2 Oct 2023

·

Stayed 1 night

We paid almost 200$ and had a mouse in our room and all that was done was a mouse trap that we had to set up. Disappointing and disgusting.

10

michael

1 Sept 2025

·

Stayed 4 nights

I had a very joyous stay for four nights. My bed was so comfortable and the room was perfectly clean. The lady who cooked our breakfast each day was so delicious and perfectly served. The desk agents were also so gracious and helpful. I will definitely stay there again on my next trip.

8

Kaysie

17 Apr 2023

·

Stayed 1 night

Staff was friendly, breakfast was good. Room was fairly clean… pull out bed had crumbs in it and there was gum on the ceiling. Otherwise ok. Beds were comfortable. Not the hotel’s fault, but several times during the night there was a drunk woman in the hallway on our floor screaming obscenities at the top of her lungs. It woke me and my family up at least 3 times. I called the front desk and they said they would handle it. We weren’t bothered again. I would stay here again.

10

KristenMarie

24 Aug 2024

·

Stayed 2 nights

Beautiful property even though it's right near to a sewage treatment plant, never had issues with smells of any sort. Bed was very comfortable and my room was clean. The service staff were very professional and courteous. Can definitely say I would stay here again.

8

Brandon

6 Jul 2025

·

Stayed 1 night

Easy access to freeway. Friendly staff and comfortable. Only issue is we found a dirty rag in the sofa bed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with comfortable beds and functional layouts, but multiple reviews cite thin walls, noisy or humming HVAC, and uncomfortable sofa beds. Some note low water pressure, weak bathroom lighting, or intermittent Wi-Fi.

Related guest reviews

8

Toni

15 Dec 2023

·

Stayed 1 night

Front desk night staff was lukewarm. The sink drain was very clogged. The shower drain had a visible hairball sticking out of it. The lighting in the bathroom was terrible, and there was no fan. The bed made my back sore. On some good notes, the breakfast spread was amazing and they had all the bedding we needed for the couch bed already in the room. The room was very quiet and clean.

8

TAMI

12 Jul 2024

·

Stayed 1 night

Decent hotel. But the lighting in the bathroom was very dull and the air conditioner was extremely noisy.

8

Marnie

5 Jul 2024

·

Stayed 1 night

Quick check in, very comfortable beds.

10

Dlorah

13 Feb 2023

·

Stayed 1 night

Rooms are spacious and a great value

8

Michelle

16 May 2023

·

Stayed 1 night

Front desk staff was wonderful! Facilities and room were immaculate. Only complaint was a weird hum through the headboard which made it difficult to sleep in room 116. Other than that I would’ve given it 5 stars over and over.

4

Iain

30 Mar 2025

·

Stayed 1 night

Hotel is located close to I-15 and Costco . Check in was prompt and staff were friendly, particularly the breakfast crew - very friendly and efficient. Unfortunately that’s about all that is passable about this hotel that is in bad need of a renovation, walls & floors / ceilings are paper thin and all noises are heard on the rooms . All throughout the stay you can hear doors opening , footsteps , talking and traffic . Don’t get me started on the heating unit that is sooo noisy and kept making loud banging sounds through the night . Vehicles from highway can be heard from the rooms . Beds aren’t comfy , no bedding for the sofa bed and not a good sleep for any of our guests . Still searching for a decent value hotel in Montana , this is not the answer . Over priced and not a pleasant stay . The worst , a toenail on the bathroom floor - gross .

6

Susan

2 Aug 2025

·

Stayed 2 nights

Walls are paper thin. From my bathroom I could hear a conversation clear as day presumably from the room above. We were put in an ADA room which was unnecessary. No Netflix.

6

Farshad

5 Feb 2025

·

Stayed 2 nights

Shower did not work well and very low water pressure. Did advise the management, but nothing was done.

6

Renee

27 Mar 2023

·

Stayed 1 night

The staff was great, however there is very little insulation and you can hear every little noise from outside to inside. We we're on the 2nd floor. If you want to sleep, not recommend.

10

Sean

28 Sept 2024

·

Stayed 5 nights

This hotel was just minutes from many dining options and only 7-10 minutes from old downtown Helena and the capitol, parks, and the Cathedral of Saint Helena. Our suite was large and comfortable with a pullout couch/lounging area, which was greatly appreciated on our 5 night stay. The staff was helpful and polite, eagerly gathering extra pillows and shampoos/conditioners. The free breakfast was surprisingly varied and tasty including: biscuits & gravy, eggs/omelets, bacon/sausage, a selection of yogurts and cereals, muffins & breads, juices & cocoa, oatmeal, and fresh waffles. Our only complaints were minor: weak WiFi that continually dropped and a non-functioning hot tub.

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Service

Staff are frequently friendly and accommodating, with smooth check-ins and occasional early check-ins, but there are recurring reports of long waits at the desk, rude interactions, and a few billing or reservation issues.

Related guest reviews

2

Lorena

23 Mar 2025

·

Stayed 2 nights

The night before My reservations the hotel charge me for the first night of both my rooms and then when I checked out they charged me for two nights for both rooms. I only stayed two nights but they charged me for three nights for two rooms and when I asked them about it and told them that I was negative because they charged me way too much The manager on duty was so brazen and cold. Didn't even care that I had small children and get back to Billings

10

Linda

11 Jul 2025

·

Stayed 3 nights

They switch our room to accommodate my 95 yr old mother. They were so nice. Roo. Was great

2

Jerry or Kimberly

22 Jul 2024

·

Stayed 1 night

We were a half hour earlier than check in and we were immediately greeted by the rudest woman we have ever had to endure. She didn’t even ask our names to see who we were, instead she dismissed us and said she had nothing available and probably wouldn’t even at checkin time. She kept brushing us off with a swish of her hand when I asked for a manager. We left because nobody deserves that sort of treatment. We called several times to talk with a manager and she said they had no manager. At checkin time we again attempted to get checked in and she refused, said she had nothing available and would not have anything for us for hours. We are trying to get a full refund but she immediately denied our claim.

10

Shayne

22 Jun 2024

·

Stayed 1 night

My husband and I came into town for a funeral. I called ahead to see if we could check in early to get ready before the service. The man I spoke with was incredibly kind and accommodating. I will definitely stay here every time I'm in town now. The customer service was exceptional, the rooms were clean and quiet, and the location was great. They didn't charge for parking, and the lot was nice. There's a convenient station within walking distance.

10

Emily

20 Jul 2024

·

Stayed 1 night

Allowed early check in. Great customer service.

10

Daniel

7 Jul 2024

·

Stayed 1 night

Check in was smooth. Property is very nice and Chuck was very helpful on checkin.

10

Carol

21 Nov 2025

·

Stayed 1 night

Courteous staff; fast checkin; clean, comfortable room

10

Jessica

16 May 2025

·

Stayed 1 night

Super helpful front desk. Good breakfast and the most comfortable beds!!!!

4

Tracey

21 Jul 2023

·

Stayed 1 night

It took over 10 minutes for someone to come to the front desk to check us in. Not sure how long the lady in front of us waited. The room was ok, not great for what we were charged. Breakfast was horrible. Some kind of powder eggs that looked corn meal or something. Decided to have cereal instead but they had no milk. Everyone else had the same idea, so lots of wasted cereal in the garbage. I would not stay here again

4

Emma

18 Jul 2023

·

Stayed 1 night

I waited about 15 mins before anyone showed up at the front desk to check us in. The bathroom fan didn’t work, a lightbulb in the bathroom was out and we only had 2 bath towels for 3 people in the bathroom. The elevator was dirty as well.

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Location

Convenient spot near I-15, the airport, gas, Costco, and dining/shopping; many find it easy for quick stays. A few mention proximity to a water treatment plant, though others did not notice odors.

Related guest reviews

10

bradley

17 Nov 2024

·

Stayed 2 nights

Great location just off the 15 & you got everything you need close by & even a gas station in the same parking lot. Hotel is self was clean & smelling clean friendly evening front deck guy never was around for day time staff. Pool was warm & hottub was hot & opened on the date posted that was nice. Breakfast was really good ! Room was clean & in great condition other than a pee spot on couch for a small dog but otherwise really nice beds were comfortable & that’s in a pet friendly room.ill be back

8

Joyce

10 Mar 2023

·

Stayed 2 nights

Property is close to shopping, restaurants, and airport.

10

Leigh

25 Jul 2024

·

Stayed 1 night

Great location. Clean and comfortable

10

Larry

30 Dec 2023

·

Stayed 1 night

Great location. Easy access from highway

10

Judy

26 Oct 2024

·

Stayed 2 nights

Convenient location

10

Lindsay

12 May 2025

·

Stayed 2 nights

To close of property to the water treatment plant couldn’t even open windows to let fresh air in

10

Mandip

3 Jul 2025

·

Stayed 1 night

Perfect location near costco and other dinning and fast food options,

8

Jeff

7 May 2025

·

Stayed 3 nights

Nice location. Close to shopping. Clean rooms. Breakfast provided every morning. Would stay there again. Good rates for what you get.

8

Angela

2 Aug 2024

·

Stayed 3 nights

Room was spacious and clean, bed was firmer than we are used to. Breakfast was standard complimentary fare, filling but not exciting. Good location, no noise from close airport.

10

Iona

22 May 2023

·

Stayed 1 night

Lots of parking. Easy & convenient location. Gas station across the parking lot. A little bit further, a grocery store for snacks!

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Dining

Breakfast is widely praised for variety and quality, kept stocked by attentive staff. A minority found it mediocre or poorly managed near closing time.

Related guest reviews

10

Jack

25 Aug 2025

·

Stayed 1 night

Comfort Suites was clean, quiet, and comfortable. Check in was easy and friendly. The breakfast was well stocked and fresh. The area was kept clean during breakfast.

10

Dexter

8 Apr 2023

·

Stayed 1 night

Most importantly, the beds were excellent and the room was very clean. Breakfast was better than average.

10

Monica

19 Jul 2025

·

Stayed 2 nights

This was an excellent Comfort Inn. Not all are created equally. The reviews and pictures interested me and the price sold me on booking this hotel for a last minute getaway. Other popular hotels with similar reviews were priced a good deal higher. The room was clean, AC worked well, beds were comfy and the bathroom was just was we needed. Breakfast was very good and even going a half hour before breakfast ends, there was still plenty of food. My kids enjoyed the pool. Would definitely book again.

10

Dennis

21 Jul 2024

·

Stayed 1 night

The breakfast seemed to be of a higher quality than i've experienced at other hotels. Very enjoyable.

10

Lisa

26 May 2024

·

Stayed 1 night

Warm pool was a nice surprise, breakfast was surprisingly good.

10

Kristine

12 May 2025

·

Stayed 1 night

Great front desk staff as well as any staff we encountered on the property. Great breakfast in the am. Clean and items replaced quickly when running low. We will stay there again when we return to Helena for a baseball tournament.

10

Susan

28 Nov 2023

·

Stayed 2 nights

Staff was wonderful! Great breakfast. Very clean.

8

Sarah

2 Apr 2023

·

Stayed 1 night

The rooms and pool were great. Only complaint is breakfast. They close at 9 and the man running it was practically breathing down my neck because he was so anxious to close. I was there before 9 and trying to make some breakfast for my kids who weren’t ready to come down and he made it very uncomfortable.

10

Rosemary

24 Jul 2025

·

Stayed 1 night

Loved their breakfast variety and choices. Handled large group very well.

4

Tracey

21 Jul 2023

·

Stayed 1 night

It took over 10 minutes for someone to come to the front desk to check us in. Not sure how long the lady in front of us waited. The room was ok, not great for what we were charged. Breakfast was horrible. Some kind of powder eggs that looked corn meal or something. Decided to have cereal instead but they had no milk. Everyone else had the same idea, so lots of wasted cereal in the garbage. I would not stay here again

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$133
February	US$124
March	US$137
April	US$155
May	US$177
June	US$236
July	US$223
August	US$229
September	US$200
October	US$188
November	US$145
December	US$120

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $347	17 $171	18 $213	19 $171
20 $163	21 $238	22 $215	23 $215	24 $215	25 $192	26 $192
27 $169	28 $192	29 $192	30 $192

Su	Mo	Tu	We	Th	Fr	Sa
				1 $192	2 $231	3 $215
4 $146	5 $188	6 $192	7 $239	8 $192	9 $233	10 $212
11 $160	12 $178	13 $192	14 $192	15 $192	16 $192	17 $192
18 $151	19 $173	20 $192	21 $192	22 $172	23 $171	24 $160
25 $143	26 $161	27 $192	28 $192	29 $157	30 $163	31 $149

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Suite, Multiple Beds (Pet Friendly)

Standard Suite, Multiple Beds, Accessible (Accessible Bathtub)

Standard Suite, 1 King Bed with Sofa Bed, Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Standard Suite, 1 King Bed with Sofa Bed, Accessible (Transfer Shower)

Suite, 1 King Bed with Sofa Bed (Pet Friendly)

Suite, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Helena Airport

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Prices for upcoming dates