Name: Holiday Inn Express & Suites Houston South - Near Pearland by IHG
Address: 13931 South Freeway, Houston, Texas, United States of America, Houston, Texas, US
Price range: US$97–US$165 per night
Rating: 8.38

What guests think

At Holiday Inn Express & Suites Houston South - Near Pearland by IHG, guests praise clean rooms, comfortable beds, and friendly staff, while complaints focus on an out of service elevator, mixed breakfast quality, and noise or maintenance issues.

The location is convenient for NRG Stadium and close to shopping and dining. Facilities comments focus mainly on the gym, which is sometimes closed or dated. Service is usually friendly and helpful, though some guests experienced check-in waits, early housekeeping knocks, or difficulties with third-party changes and room assignments. Best suited to travelers prioritizing straightforward comfort over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator outages are reported repeatedly and cause inconvenience. The gym is described as dated or unavailable at times.

Related guest reviews

4

phoung

10 Jun 2024

·

Stayed 1 night

This is third stay here and the elevator has always been broken, try lugging 50lb suitcases up to the fourth or third floor

4

Ivory

5 Jun 2023

·

Stayed 3 nights

Elevator not working, gym not available, and loud doors slamming all night long

8

Shawn

30 Oct 2025

·

Stayed 4 nights

Clean room, nice staff, exercise room needed some update. Challange with reservation change onsite since booked with Hotels.com. Hotels.com directed me to the property and the property agent said contact Hotels.com. Still not idea if a refund was processed for removing the lat night.

6

Rebecca

20 Jun 2024

·

Stayed 3 nights

Lots of noise after 10 pm Elevator was out all 4 days we were there Rates reduction would have been nice All employees were very polite and greeted us each time Rooms were very clean

6

Mark

27 Feb 2025

·

Stayed 2 nights

Elevator never works

4

Luis

28 Dec 2024

·

Stayed 1 night

Elevator is aways out service.

2

phoung

24 Jul 2024

·

Stayed 1 night

Elevator is still not working, this is third time this happen, it should be a notice before booking that the Elevator is not working so we can make other hotel options. Hotel staff calls me on same day of reservation and ask if i want to cancell. Which also means i loose my mo ey even if i cancell, very very unprofessional. I will never come here again

6

Talmadge

16 Dec 2024

·

Stayed 2 nights

The elevator was out of service.

4

Afreen

1 Jun 2023

·

Stayed 2 nights

Elevator was not working which was a major hassle for my family. The staff put us on 3rd floor which was very unmindful of them considering we are a family. I requested the staff for help with taking our luggage upstairs and he ignored it. They didn’t do anything upon our requests to give us a lower floor when I complained that I have a back problem and cannot climb stairs with my kid. And later we saw them assigning a lower floor to another family. The gym was out of service which was disappointing. The staff kept trying to enter our room on checkout day since 10:30am, way before checkout time. The breakfast did not have omelet to order. Upon asking the kitchen, everyday they said it’ll be there tomorrow. I already spoke about my experience with the staff and they are well aware of it. They advised me to file my complaint with Expedia saying that Expedia is a third party and it will contact the hotel and compensate for our experience at the hotel.

10

Nubia

11 Nov 2024

·

Stayed 1 night

Everything was great, the room was spacious and clean. But the elevator was not working and although we can walk fine up and down the stairs. it’s a hastle to do so with a baby, car seat, and all the luggage.

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Cleanliness

Rooms and common areas are consistently described as very clean and well kept.

Related guest reviews

10

Chi-Cory

13 Feb 2025

·

Stayed 2 nights

Great customer service each day. Room was clean and comfortable. The free parking was nice and the location is not far from shopping/dining options.

10

Erika

9 Nov 2025

·

Stayed 1 night

Room was clean. Staff were nice!

10

Morgan

20 Mar 2025

·

Stayed 1 night

Staff was very friendly. Property is well maintained and clean. Beds were comfortable. Great value for the money.

10

Purcell

15 Jun 2025

·

Stayed 1 night

Every thing was clean

10

Kristel

15 Jun 2025

·

Stayed 1 night

Very clean. Staff was aweaome.

10

lakeisha

12 Apr 2025

·

Stayed 2 nights

Staff members were friendly. The rooms were clean and one of the most comfortable beds ever!

10

Elizabeth

17 Nov 2024

·

Stayed 1 night

Everything looked and smelled clean. The bed and pillows were very soft and fluffy and comfortable. The only thing that threw me off was that the temp was controlled on a wall plate and not on the air conditioning unit, so I woke up hot and couldn’t figure out how to adjust until the next morning.

10

Heather

7 Mar 2024

·

Stayed 1 night

Nice, clean and convenient hotel to stay at while in town for the night.

10

Bernetta

9 Nov 2025

·

Stayed 1 night

The room was very nice and comfortable bed. Very clean, nice area.

8

Melissa

24 Apr 2023

·

Stayed 1 night

Property was clean and safe. Staff seemed overstretched.

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Rooms

Guests find the rooms comfortable, especially the beds, though some note dated features, minor maintenance quirks, and occasional noise from halls or neighboring rooms.

Related guest reviews

4

Ivory

5 Jun 2023

·

Stayed 3 nights

Elevator not working, gym not available, and loud doors slamming all night long

6

Rebecca

20 Jun 2024

·

Stayed 3 nights

Lots of noise after 10 pm Elevator was out all 4 days we were there Rates reduction would have been nice All employees were very polite and greeted us each time Rooms were very clean

10

Morgan

20 Mar 2025

·

Stayed 1 night

Staff was very friendly. Property is well maintained and clean. Beds were comfortable. Great value for the money.

10

Shatoria

16 Oct 2023

·

Stayed 2 nights

What I didn’t like was the noise level on the 3rd floor

10

Peggy

13 Feb 2023

·

Stayed 3 nights

Holiday Inn Express was located in a great location, Staff was amazing. Room was okay but I saw where they need to update the room. I saw several flaws . Otherwise it was a great stay.

2

JERRY

1 Jul 2024

·

Stayed 1 night

The woman at the front desk acted like I knew her from another lifetime as she was very ugly and unfriendly towards me. The room was not comfy.the elevator did not work so we had to use the stairs only. The tv took forever to show a clean and clear picture. The mattress felt all used up and old and sunk in the middle. The neighbors across were super load with chi ikdren loud and another room across from mine had a loud tv on all night and even in the morning. I WiLL N£££££V£R stay there £V£R Again!!!

10

lakeisha

12 Apr 2025

·

Stayed 2 nights

Staff members were friendly. The rooms were clean and one of the most comfortable beds ever!

10

Elizabeth

17 Nov 2024

·

Stayed 1 night

Everything looked and smelled clean. The bed and pillows were very soft and fluffy and comfortable. The only thing that threw me off was that the temp was controlled on a wall plate and not on the air conditioning unit, so I woke up hot and couldn’t figure out how to adjust until the next morning.

10

Laci

12 Dec 2022

·

Stayed 1 night

Wonderful stay, comfortable bed!

10

Bernetta

9 Nov 2025

·

Stayed 1 night

The room was very nice and comfortable bed. Very clean, nice area.

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Service

Service is frequently praised as friendly and accommodating. Some guests mention check-in delays, early housekeeping knocks, rude interactions, or challenges with third-party reservation changes and room assignments.

Related guest reviews

2

Marisa

28 Apr 2024

·

Stayed 1 night

When first arrived the front desk lady was not friendly seemed very unhappy giving dirty looks & they tell you check out is 12 noon and we had housekeepers constantly knocking on our door around 9 & 10am they did manage to open while we where sleeping understandable they want to get there job done but they need to know check out is 12 noon & wait around that time, don’t know 5-10 times theses ladies where very annoying this stay was not worth what we paid

10

Chi-Cory

13 Feb 2025

·

Stayed 2 nights

Great customer service each day. Room was clean and comfortable. The free parking was nice and the location is not far from shopping/dining options.

8

Shawn

30 Oct 2025

·

Stayed 4 nights

Clean room, nice staff, exercise room needed some update. Challange with reservation change onsite since booked with Hotels.com. Hotels.com directed me to the property and the property agent said contact Hotels.com. Still not idea if a refund was processed for removing the lat night.

2

Sherri

19 Jul 2024

·

Stayed 1 night

From the beginning.... the receptionist was rude! The elevators were out service, which was no fault of anyone... so although it was rough getting our luggage up, we understood. I had questions a couple of times to the receptionist throught our stay, and everyone response was RUDE. Do not stay here!

10

Erika

9 Nov 2025

·

Stayed 1 night

Room was clean. Staff were nice!

10

Pedro

18 Jul 2025

·

Stayed 1 night

Staff was very friendly and accommodating to my needs and requests.

10

Claudia

23 Dec 2022

·

Stayed 19,344 nights

Easy and friendly check in

8

Peggy

15 Jul 2025

·

Stayed 1 night

We waited 30 minutes before someone came to check us in. The tv had to be fixed. He came in 5 minutes. Poor baby was working by himself.

2

JERRY

1 Jul 2024

·

Stayed 1 night

The woman at the front desk acted like I knew her from another lifetime as she was very ugly and unfriendly towards me. The room was not comfy.the elevator did not work so we had to use the stairs only. The tv took forever to show a clean and clear picture. The mattress felt all used up and old and sunk in the middle. The neighbors across were super load with chi ikdren loud and another room across from mine had a loud tv on all night and even in the morning. I WiLL N£££££V£R stay there £V£R Again!!!

8

Simran

5 Mar 2024

·

Stayed 2 nights

My husband and I book this hotel every 2 weeks during rugby season and it is always quick to check in and the staff is friendly. Good location for ordering food and ubers- like that the dining to the room is supplied by a local restaurant

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Location

Convenient for NRG Stadium and near shopping and dining; several guests felt the area was safe and easy to access.

Related guest reviews

8

Morgan

12 May 2025

·

Stayed 4 nights

We stayed here during Houston Livestock Show. Good location for families with show animals that doesn’t break the bank. Staff was great.

10

Chi-Cory

13 Feb 2025

·

Stayed 2 nights

Great customer service each day. Room was clean and comfortable. The free parking was nice and the location is not far from shopping/dining options.

8

Kelly Charisse

17 Oct 2023

·

Stayed 1 night

This property was elegant, clean and quiet. The most impressive area of the suite was the bathroom. The hotel has only one elevator. This is an inconvenience to guests when the facility is fully occupied.

10

Ravin

2 Jul 2025

·

Stayed 2 nights

Convenient

10

Peggy

13 Feb 2023

·

Stayed 3 nights

Holiday Inn Express was located in a great location, Staff was amazing. Room was okay but I saw where they need to update the room. I saw several flaws . Otherwise it was a great stay.

8

Rick

24 Jan 2023

·

Stayed 4 nights

Fire alarm that went on due to weed smokers on Saturday for 20+ minutes was awesome. Also-never gotten whiplash from an elevator before, but I guess there is a first for everything. Other than that-comfy beds, friendly staff, easy to get to. Would stay again.

10

Heather

7 Mar 2024

·

Stayed 1 night

Nice, clean and convenient hotel to stay at while in town for the night.

10

Carolnette

16 Jul 2025

·

Stayed 2 nights

We always stay at this location- safe , clean and nearby to stores and restaurants

8

Simran

5 Mar 2024

·

Stayed 2 nights

My husband and I book this hotel every 2 weeks during rugby season and it is always quick to check in and the staff is friendly. Good location for ordering food and ubers- like that the dining to the room is supplied by a local restaurant

10

Adalberto

24 Apr 2023

·

Stayed 1 night

A good place to stay , close to nrg stadium

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Dining

Breakfast feedback is mixed: many enjoyed it, while others found limited or missing items (e.g., no coffee, broken pancake maker) and inconsistent hot options.

Related guest reviews

10

Kedra

21 Feb 2023

·

Stayed 2 nights

Check in/out ease Cleanliness Friendly staff Good Breakfast

10

Stephen

18 Jan 2023

·

Stayed 19,373 nights

Clean rooms. Great breakfast. Fast check-in and check-out. Reasonable price.

10

Richard

30 Apr 2024

·

Stayed 2 nights

Great place, clean, breakfast was fantastic, the staff was friendly and helpfull

8

Mark

30 Nov 2024

·

Stayed 2 nights

Breakfast should be more authentic.

6

John

3 Jun 2024

·

Stayed 3 nights

Was there for 3 days & elevator was broken the entire time . Pancake maker broken at breakfast . Weeds growing all over pool area& the Trash by pool was there at check in Friday afternoon & still there Sunday evening when we left . Rooms & common areas were generally clean. I’ve stayed at 2 star hotels run like 5 stars & this a true 2 . Its OK but Should be cheaper for what you get

2

Blair

4 Oct 2024

·

Stayed 2 nights

No hot water, elevator did not work. Breakfast was not good. No solution to the hot water.

8

Malarvizhi

5 Dec 2022

·

Stayed 19,330 nights

Breakfast- pancake maker was out of order, we were at 9.00 and oat meal was over.No hot food options for vegetarians

6

Cody

22 Aug 2025

·

Stayed 1 night

I was disappointed because the this hotel is only average. With paying an above average rate and it being a big name hotel with an above average reputation, I expected more. I travel for work and have stayed at much better hotels with lower rates. They couldn’t even make up for it with a good breakfast. Even saying that it’s average is being generous.

8

Mace

25 Mar 2025

·

Stayed 3 nights

All good except no coffee when we got downstairs 2 of 3 mornings.

10

Arnold A

19 Jul 2025

·

Stayed 1 night

Great staff and breakfast

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Month	Average price
January	US$96
February	US$109
March	US$128
April	US$100
May	US$101
June	US$124
July	US$98
August	US$95
September	US$100
October	US$101
November	US$103
December	US$83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2	3 $162
4 $165	5 $105	6 $105	7 $109	8 $116	9 $132	10 $131
11 $101	12 $105	13 $109	14 $109	15 $138	16 $137	17 $130
18 $120	19 $111	20 $113	21 $101	22 $99	23 $111	24 $114
25 $111	26 $99	27 $101	28 $123	29 $111	30 $118	31 $121

Holiday Inn Express & Suites Houston South - Near Pearland by IHG

Prices for Holiday Inn Express & Suites Houston South - Near Pearland by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Standard Room

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

Standard Room, 2 Twin Beds, Accessible (Hearing, Mobility Tub)

Standard Room, 1 King Bed (Leisure)

Suite, 1 Twin Bed, Accessible (Hearing, Mobility Tub)

Suite, 1 Twin Bed, Accessible (Hearing, Roll-In Shower)

Guest reviews of Holiday Inn Express & Suites Houston South - Near Pearland by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Houston South - Near Pearland by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $148	19
20 $97	21 $127	22 $109	23 $108	24 $109	25 $113	26 $123
27 $107	28 $109	29 $109	30 $110