Name: The Westin Phoenix Downtown
Address: 333 North Central Avenue, Phoenix, Arizona, United States of America, Phoenix, Arizona, US
Price range: US$184–US$835 per night
Rating: 8.75

What guests think

Reviews of The Westin Phoenix Downtown highlight spacious, comfortable rooms with city views, consistently friendly staff, and a central downtown location near venues and restaurants, with many guests praising the on-site restaurant and bar as a strong convenience.

Common drawbacks include expensive, sometimes confusing parking and added daily fees. A few reviews cite AC or hot-water issues, some dated furnishings, occasional noise, and sporadic housekeeping lapses. Pool impressions vary from pleasant to underwhelming. Expect a comfortable, centrally located stay with attentive service in downtown Phoenix.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Restaurant and bar receive strong praise, and the gym is appreciated. Pool feedback is mixed, and parking is costly with self-park across the street or confusing valet.

Related guest reviews

8

Anna

2 Sept 2025

·

Stayed 1 night

Room and gym facility was great. 4 stars only because the pool was very unattractive

4

DANIELLE

16 Jun 2025

·

Stayed 1 night

When checking in I was not told about additional fees other than what I paid for when I initially booked the room. The air conditioner didn’t work properly for the first 2 hours of our stay there which was especially frustrating as we were getting ready for an event. Also be aware, parking is not included with your stay so be prepared to pay for that as well.

8

Brett

11 Sept 2025

·

Stayed 3 nights

Not a bad visit but the parking wasn’t ideal, the biggest issue was that the room never got cool enough

8

Heather

24 Jul 2023

·

Stayed 2 nights

Nice property, but the fees really add up. Parking ($30 per day for self park and $40 per day for valet) and $25 per day urban fee. Lots of construction around the property. For all the fees, you would think they would at least offer free coffee. No microwave in the room, but there is a small refrigerator.

10

Mayuri

28 May 2024

·

Stayed 1 night

Valet parking is very expensive. Self parking is not convenient as it is across the street. Inside the hotel is good. Service, cleanliness and restaurant are good.

6

Pinar

23 Jan 2023

·

Stayed 1 night

Westin has gone down since Marriot bought it!! Zero amenities, and $40 for overnight parking is absurd.

8

Amber

11 May 2024

·

Stayed 1 night

Parking is expensive and the valet area is confusing. I know this is being picky, but I hate when there is other people's hair in the bathroom. It feels like they did a half ass job of cleaning from the last guest. The hotel is in a great location.

10

April

16 Sept 2024

·

Stayed 1 night

Great place...staff very nice..drawback is the self parking options

10

Eugene

31 Dec 2022

·

Stayed 19,352 nights

Excellent ambiance especially Jacy and Dakota's. Swimming pool is nice too with warm water and nice sitting area. A hot tub will be a good addition if ever.

10

Jeff

20 May 2025

·

Stayed 2 nights

Giant suite with great view, pool area and amenities were sensational

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Cleanliness

Property and rooms are generally very clean. A few guests reported dust, hair in bathrooms, or missed housekeeping.

Related guest reviews

10

Michael

9 Sept 2025

·

Stayed 1 night

The hotel hit on all the top things I look for in a good hotel: good large shower with great pressure, soft pillows/bed/comforter, good AC, and overall, large space. Some bonuses: great view of the city, huge TV, 4 closets, large mirror, very clean, and right in the middle of downtown.

10

Sara

22 Apr 2025

·

Stayed 5 nights

Very clean and staff helpful.

10

Ieisha

22 Dec 2023

·

Stayed 1 night

One of the cleanest properties I have been at lately. Very quiet stayed in a corner suite beautiful sunset view.

10

Marivel

27 Jul 2025

·

Stayed 3 nights

Clean rooms, friendly staff

10

Samie

10 Jul 2025

·

Stayed 2 nights

My room was a nice size for standard. I had a great view of the city. Hotel was very clean. Staff was very friendly and accommodating, especially at the bar and restaurant. I will stay again next time I visit Phoenix.

10

Filip

2 Aug 2025

·

Stayed 2 nights

Big, quiet, and very clean rooms. You got yourself a return customer!

6

Carmen

25 Nov 2024

·

Stayed 6 nights

The room was very dusty. I was sick for the entire time. Not sure where all that dust was coming from. Ac maybe. I’m allergic to dust & dust mites.

8

Amber

11 May 2024

·

Stayed 1 night

Parking is expensive and the valet area is confusing. I know this is being picky, but I hate when there is other people's hair in the bathroom. It feels like they did a half ass job of cleaning from the last guest. The hotel is in a great location.

6

David

8 Feb 2023

·

Stayed 1 night

When I originally booked, I got 2 days, but then had a schedule change and had to make a 2nd reservation for an additional night. Called down to front desk and was told I could stay in present room. Attended meetings and returned to find my room had not been touched by housekeeping. Had to call down to front deak and arrange for room items to be replenished. A little disappointing.

10

Ajay

8 May 2023

·

Stayed 3 nights

Location was perfectly in the heart of downtown which i liked. Room was very clean and service was wonderful! Front desk greeted me every time i came back in.

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Rooms

Rooms are spacious and comfortable with large bathrooms and city views. Some guests mentioned AC or hot-water issues, occasional noise, and dated furnishings.

Related guest reviews

10

Michael

9 Sept 2025

·

Stayed 1 night

The hotel hit on all the top things I look for in a good hotel: good large shower with great pressure, soft pillows/bed/comforter, good AC, and overall, large space. Some bonuses: great view of the city, huge TV, 4 closets, large mirror, very clean, and right in the middle of downtown.

10

Coreen

9 Aug 2025

·

Stayed 1 night

The property was beautiful, the staff was friendly and extremely accommodating! The room was spacious and comfortable.

10

Ryan

4 Oct 2023

·

Stayed 1 night

Check-in was a breeze and the room was amazing. Dinner and drinks at Jacy and Dakota’s was nice. The only detractor was the lack of sound insulation in the morning. I heard showers running, suitcases trundling along, and housekeeping carts.

8

Brett

11 Sept 2025

·

Stayed 3 nights

Not a bad visit but the parking wasn’t ideal, the biggest issue was that the room never got cool enough

10

Scott

11 Dec 2023

·

Stayed 2 nights

Our room was spacious, clean, and luxurious. We were surprised at the large size of the room and bathroom. Also plenty of closet space, which is rare for a hotel. We loved the restaurant and bar. Food and service were good. All of the hotel employees we had contact with were friendly and helpful.

8

Andrew

25 Sept 2024

·

Stayed 2 nights

Check-in was fast and friendly. The representative had four days of experience and was a complete professional. The furniture in the room was outdated (really outdated). The closet door wouldn't shut unless you physically pulled back the metal trim blocking it. The entertainment center and nightstands were outdated, with shallow drawers. The window treatment only offered blackout curtains and no other type of curtain. Rooms need to be updated. There was no service at the pool. You had to get your drink from the bar (inside) and then walk to the pool—an average hotel at best.

8

Darla

3 Jan 2024

·

Stayed 6 nights

The only thing I did not like was the water was not hot enough for the shower.

8

Daniel V

25 Mar 2025

·

Stayed 4 nights

We had an issue with the AC and our shower constantly leaking. Room was big and spacious though

10

Rick

2 Jan 2023

·

Stayed 2 nights

Great hotel. Excellent, friendly service. Beautiful and clean common areas. Fast elevators. Our room was huge, comfortable beds, big television. Loved it.

10

Jeff

20 May 2025

·

Stayed 2 nights

Giant suite with great view, pool area and amenities were sensational

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Service

Staff are widely described as friendly, accommodating, and professional, with smooth check-in and helpful assistance. Some experienced communication or billing frustrations and sporadic housekeeping/service lapses.

Related guest reviews

10

Karen

28 Oct 2024

·

Stayed 3 nights

Thank you so much for allowing me to check in early!

10

Coreen

9 Aug 2025

·

Stayed 1 night

The property was beautiful, the staff was friendly and extremely accommodating! The room was spacious and comfortable.

10

Deborah

23 Sept 2023

·

Stayed 1 night

The staff was professional, respectful and did everything they could to accommodate us! Thank you!

2

Yvette

6 Mar 2023

·

Stayed 1 night

We tried to check in early and that was impossible to do because you can't just call the front desk. You go through a call center that pushes you to online and that didn't work at all. I was supposed to receive a text when the room was ready but never did. The in person service was great and got checked in right away.

10

Samie

10 Jul 2025

·

Stayed 2 nights

My room was a nice size for standard. I had a great view of the city. Hotel was very clean. Staff was very friendly and accommodating, especially at the bar and restaurant. I will stay again next time I visit Phoenix.

6

Jean

16 Jul 2025

·

Stayed 3 nights

Good location but they did not give me my promised $15 daily credit though i spent over $1800 for a 3 day stay .. made no effort to correct it on my folio and when i broght it to their attention it was a big hassle. so i let it go. I am a bonvoy member and just expected better. Other hotels to stay in that will treat their guests with more consideration.

6

David

8 Feb 2023

·

Stayed 1 night

When I originally booked, I got 2 days, but then had a schedule change and had to make a 2nd reservation for an additional night. Called down to front desk and was told I could stay in present room. Attended meetings and returned to find my room had not been touched by housekeeping. Had to call down to front deak and arrange for room items to be replenished. A little disappointing.

10

vishnu

25 Jul 2023

·

Stayed 1 night

Property is very clean, very convenient. Staff is very skilled, friendly and helpful. Especially gentlemen work in the second shift/ night shift Mr. Allen is a awesome man. Like to refer other people and definitely would like to be back.

10

Kimberly

23 Jul 2025

·

Stayed 2 nights

I loved everything about this hotel! The staff was amazing! So helpful, friendly, polite. The property was clean and modern. I would stay here every time I come to phoenix. 10/10 recommend

10

Amber

16 Apr 2024

·

Stayed 1 night

Courteous and helpful staff helped me with a much-needed early check in

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Location

Central downtown location walkable to stadiums, venues, campus, and restaurants. Some noted construction, urban issues, or limited activity on weekends.

Related guest reviews

10

Michael

14 Mar 2023

·

Stayed 1 night

Perfect place to stay when in downtown for a ball game.

10

Steven

7 Jul 2024

·

Stayed 1 night

No oversized parking. Too many transients.

10

JAMES

11 May 2025

·

Stayed 2 nights

Great hotel!! Great location, close to Chase Field & great restaurants & bars. Rooms were spacious & clean!! Great service at the bar & restaurant too.

10

Michael

9 Sept 2025

·

Stayed 1 night

The hotel hit on all the top things I look for in a good hotel: good large shower with great pressure, soft pillows/bed/comforter, good AC, and overall, large space. Some bonuses: great view of the city, huge TV, 4 closets, large mirror, very clean, and right in the middle of downtown.

10

Ariana

24 Nov 2024

·

Stayed 2 nights

Loved my stay it was close to a lot of restaurants and things to do walking distance. Front desk staff was very helpful and nice

8

william

31 Dec 2022

·

Stayed 1 night

Beautiful property with gracious staff. Travelocity failed to notify me there would be an additional $25 resort fee.

10

Patricia

24 Dec 2024

·

Stayed 1 night

Beautiful facility, convenient to the stadium for sporting events.

8

Alisha

25 Nov 2024

·

Stayed 2 nights

I loved my stay. The hotel was quiet and staff were friendly. Great location for the concert at The Footprint Center

10

Kristen

18 Aug 2024

·

Stayed 4 nights

We dropped our daughter at ASU Phoenix campus. This was a perfect location to easily walk to campus and close to good eateries. Outside of the summer heat, it was really walkable. Very quiet and we enjoyed breakfast at the hotel. We’ll be back.

10

Ajay

8 May 2023

·

Stayed 3 nights

Location was perfectly in the heart of downtown which i liked. Room was very clean and service was wonderful! Front desk greeted me every time i came back in.

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Dining

On-site restaurant and bar are popular, and breakfast earns positive feedback. Downsides include early bar closing and underwhelming room service for some.

Related guest reviews

10

JAMES

11 May 2025

·

Stayed 2 nights

Great hotel!! Great location, close to Chase Field & great restaurants & bars. Rooms were spacious & clean!! Great service at the bar & restaurant too.

10

Marisa

20 Mar 2023

·

Stayed 3 nights

Very nice hotel for our trip to see the Eras tour. The staff was all great and our room was spacious and comfortable. the bar and restaurant were very nice too. I would definitely stay here again.

10

Katherine

12 May 2023

·

Stayed 4 nights

Excellent hotel. My room was surprisingly big and very clean. Staff very good and breakfast was delicious. Would definitely go back.

10

Shannon

6 Apr 2025

·

Stayed 2 nights

The bar has a cool vibe. Closes early though, would be nice to be open until midnight or 1am

10

Pasquale

7 Jan 2023

·

Stayed 19,363 nights

Great location in downtown Breakfast was amazing and the service was excellent

10

Ericka

1 Aug 2025

·

Stayed 1 night

Restaurant and bar inside hotel is great! Food, drinks and staff are all amazing.

10

Scott

11 Dec 2023

·

Stayed 2 nights

Our room was spacious, clean, and luxurious. We were surprised at the large size of the room and bathroom. Also plenty of closet space, which is rare for a hotel. We loved the restaurant and bar. Food and service were good. All of the hotel employees we had contact with were friendly and helpful.

6

Daniel

28 May 2023

·

Stayed 2 nights

Very average for the cost. Everyone was nice and helpful. The service did not match the way they market themselves. My wife and I rarely stay at places like this, so maybe our expectations are off alittle. Room service was brought up in cardboard fast food containers, plastic silverware. Coffee was incredibly weak, no creamer or sugar was included, no condiments with the food and it was very expensive. Do you have to ask for these things specifically today?

10

Kristen

18 Aug 2024

·

Stayed 4 nights

We dropped our daughter at ASU Phoenix campus. This was a perfect location to easily walk to campus and close to good eateries. Outside of the summer heat, it was really walkable. Very quiet and we enjoyed breakfast at the hotel. We’ll be back.

10

Eugene

31 Dec 2022

·

Stayed 19,352 nights

Excellent ambiance especially Jacy and Dakota's. Swimming pool is nice too with warm water and nice sitting area. A hot tub will be a good addition if ever.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$275
February	US$355
March	US$402
April	US$394
May	US$303
June	US$228
July	US$195
August	US$189
September	US$259
October	US$319
November	US$285
December	US$241

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $400	17 $241	18 $301	19 $267
20 $184	21 $312	22 $525	23	24 $425	25 $252	26 $233
27 $233	28 $412	29 $430	30 $442

Su	Mo	Tu	We	Th	Fr	Sa
				1 $261	2 $243	3 $253
4 $377	5 $509	6 $535	7	8 $476	9 $349	10 $288
11 $286	12 $392	13 $471	14 $478	15 $357	16 $369	17
18	19 $768	20 $579	21 $521	22 $318	23 $265	24 $262
25 $302	26 $443	27 $494	28 $835	29 $331	30 $234	31 $211

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Club Room, 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility Hearing Access, Roll-In Shower)

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Studio Suite, 1 King Bed, City View, Corner (Mobility Hearing Access, Roll-In Shower)

Club Room, 2 Queen Beds

Premium Room, 2 Queen Beds (View)

Premium Room, 1 King Bed (View)

Studio Suite, 1 King Bed, City View, Corner

Club Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Premium Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Executive Suite, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Deluxe Room, 1 King Bed, City View

Studio Suite, 1 King Bed, City View, Corner (Hearing Accessible)

Executive Suite, 1 King Bed (Hearing Accessible)

Deluxe Room, 2 Queen Beds, City View (Mobility Hearing Accessible, Tub)

Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Executive Suite, 1 King Bed

Club Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Club Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Phoenix Downtown

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Prices for upcoming dates