Name: SpringHill Suites St. Paul Downtown
Address: 472 Jackson Street, Downtown St. Paul, St. Paul, Minnesota, United States of America, St. Paul, Minnesota, US
Price range: US$138–US$325 per night
Rating: 8.95

What guests think

Reviews of SpringHill Suites St. Paul Downtown highlight very friendly staff, modern spacious suites, strong cleanliness, and family-friendly amenities like a kids pool and secure heated parking, with many guests praising the convenient downtown location and satisfying complimentary breakfast.

Common tradeoffs include a nightly parking fee and a lobby bar that is sometimes closed or limited. A few guests noted inconsistent housekeeping on multi-night stays, occasional room maintenance issues, and no hot tub. The area is walkable to arenas and restaurants, though parts of downtown can feel quiet or less welcoming, and traffic can be congested. It’s a practical, event-friendly base for travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated, secure attached parking and family-friendly pool facilities are praised, and the fitness room is well liked. Downsides include a nightly parking fee, no hot tub, and a lobby bar with limited hours; the pool can be busy.

Related guest reviews

10

Nick

23 Dec 2024

·

Stayed 1 night

Great hotel for little kids, unfortunately no hot tub for adults. Hotel is in really good condition very clean and it was really quiet when we stayed which always makes it easy to enjoy. Value is great

8

Bao

16 Jun 2025

·

Stayed 2 nights

The hotel itself is very nice and clean. Since the hotel is located in downtown St. Paul, the only way into the hotel parking lot is by having a guest card. The doors are locked and you can only be let in by the front desk. There are no street parking, so if you are checking in, you will need to park where you can load and unload to go check in to get your guest card key so you can enter the parking garage. I really like that the hotel has a kids pool, my boys got to spend a few hrs there and wanted to go back, but unfortunately the pool was close on Sunday for maintenance/cleaning. Breakfast was limited, and I was expecting more options since we had stayed at another SpringHill suite in Ohio and they had a big selection for breakfast. Overall, our stay was great due to how close it was to the event we were going to.

10

Kathryn

6 Nov 2024

·

Stayed 1 night

Parking convenient & secure but overpriced

10

Neal

24 Dec 2024

·

Stayed 3 nights

good hotel. good breakfast. clean room. no hot tub.

8

Robert

2 Oct 2024

·

Stayed 3 nights

Bar was closed more than it was open. Never got to use it. No hot tub for adults.

8

Todd

13 Apr 2025

·

Stayed 1 night

Nice quiet and clean in downtown St Paul. My only complaint is that there is a steep charge of $25 to park per night and there were far too many kids in the pool area. I wanted to soak in the hot tub around 10:30pm but there were several young kids jumping around in it. This needs to be better controlled by staff.

10

Laura

2 Sept 2024

·

Stayed 3 nights

Great hotel. Seemed brand new! Awesome staff. Great pool and fitness room.

10

Timothy

31 Oct 2024

·

Stayed 3 nights

Very clean and quiet hotel. Added security was nice having to utilize key for elevator and all doors including entrance. Additionally while 25 a day to park is excessive the heated secure parking was a plus.

10

Jon

24 Jan 2025

·

Stayed 1 night

Went for a family weekend trip and was very happy with the hotel. A large selling point is the kid pool and the room is spacious. One drawback is that there are some pretty rowdy kids that were cannon balling into the kid pool. The fitness room was also excellent and overlooks the pool. We would for sure stay here again.

10

Jordan

15 Dec 2025

·

Stayed 2 nights

We really enjoyed this hotel. The property is modern, the attached parking is indoors, secured and heated which is well worth the price, the room was as described, clean and comfortable. The staff were very friendly and helpful. The breakfast was good, plenty of variety. The bar was a bit spendy but was good overall. The pool area is great for kids, was clean and towels were provided. We will be back for sure.

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Cleanliness

Rooms and common areas are consistently described as very clean. There are occasional issues such as stained towels, strong cleaning odors, or missed housekeeping during longer stays.

Related guest reviews

8

Michelle

23 Oct 2024

·

Stayed 1 night

beautiful hotel, room and view! modern style, comfy beds. The only negative was the very strong cleaning odor as we walked into the room that really did not dissipate much. It was way too much!

10

Kayla

28 Dec 2025

·

Stayed 1 night

The rooms are a great set up and soo clean! We loved our stay!

6

Stefanie

23 Apr 2023

·

Stayed 2 nights

I've stayed here multiple times and this was the most disappointing one. 2 of our towels had stains. TV was so laggy made it difficult to use. This is a basic amenity; considering price per night it should work flawlessly. We were also evidently under a group that either had children or whatever running around, thudding, until 11:30 on a week night. The hotel was not fully booked - please take these things into acct when placing people. &Parking overnight is unreasonably priced. Will go to Drury next time.

10

Teresa

30 Aug 2025

·

Stayed 4 nights

Clean and spacious. Friendly, helpful staff.

10

Douglas

9 Dec 2024

·

Stayed 2 nights

Excellent stay. Very clean. I appreciate the wonderful staff and very healthy breakfast options.

8

Nerissa Van

13 Apr 2023

·

Stayed 5 nights

I love this place because it is impeccably clean and very safe. I like the parking garage. It is safe, quick and easy. For the most part the staff is very friendly and welcoming. Since I was there for five nights and six days, I requested housekeeping services but no one ever came. I called on day three to request housekeeping service but it didn’t come. I called on the morning of day four and requested housekeeping service, but it didn’t happen. The front desk people were nice enough to run up some extra towels and toilet paper to me, but it would’ve been nice to receive the housekeeping services since I was there for so many nights.

6

Keith

20 Feb 2023

·

Stayed 2 nights

we stayed multiple days and they didn't clean our room. A family of five we ran out of toilet paper twice and there was no room to throw our garbage. Felt like a dump by the time we left.

10

Charles

20 Aug 2024

·

Stayed 1 night

Excellent. Most clean, most spacious, most welcoming, easy car access from garage.price was right. Will stay again

4

Victoria

19 May 2023

·

Stayed 1 night

Rooms weren’t very clean

10

Jordan

15 Dec 2025

·

Stayed 2 nights

We really enjoyed this hotel. The property is modern, the attached parking is indoors, secured and heated which is well worth the price, the room was as described, clean and comfortable. The staff were very friendly and helpful. The breakfast was good, plenty of variety. The bar was a bit spendy but was good overall. The pool area is great for kids, was clean and towels were provided. We will be back for sure.

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Rooms

Suites are modern, spacious, and comfortable, with many appreciating the layout. Some guests mentioned dim lighting, occasional noise, and an uncomfortable sofa bed.

Related guest reviews

10

Amy

29 Oct 2023

·

Stayed 1 night

Great hotel! Our room was perfect! Breakfast was excellent!

8

David

27 Dec 2022

·

Stayed 19,352 nights

Nice new hotel. Rooms are nice and convenient, with a good desk for working at. Lots of the rooms have views of the Capitol. The breakfast is better than the usual hotel breakfast. Based on my 2 stays, there's some potential for nighttime noise, so bring earplugs. The rooms are dimly lit, which is especially noticeable in the winter months.

10

Kaitlin

30 Jul 2025

·

Stayed 2 nights

Staff was friendly and incredibly helpful. I had two issues they addressed immediately. The room was clean, quiet, air conditioned, spacious, and a really nice stay. I was in town for a stressful two day event and the hotel was what I looked forward to at the end of each day. Also amazing breakfast options.

10

Temel

25 Dec 2023

·

Stayed 1 night

Great hotel overall. Only thing they need improvement is the sofa bed was in bad conditions. My little kids told me they felt the metal parts of the bed under the mattress

10

Alexis

6 Jul 2023

·

Stayed 3 nights

Very clean, tidy rooms, spacious, modern.

10

Donna

9 Jan 2024

·

Stayed 1 night

room was big and beds comfortable

10

Zachary

5 Sept 2025

·

Stayed 1 night

We were just there for one night. We went to the Minnesota United soccer game and then stayed the night here. The hotel was very nice. Updated and clean. The room was pretty spacious and comfortable. While we didn’t use the pool area it seemed good for the size. The complimentary breakfast was one of the best I have had at a hotel since Covid. We really enjoyed that. Overall the hotel was great. The area around the hotel was a little dumpy and almost abandoned feeling. Not a lot going on. But we weren’t far from things. We had dinner before the game at Cossetta’s and that was amazing Italian food. Always one of my favorite places in St. Paul. And not too far from the hotel. But overall if we needed to stay in St. Paul again I would definitely stay here again.

6

Nash

28 Jul 2024

·

Stayed 1 night

The hotel was nice but there was no air conditioning cooling in the room. I should have complained about it while I was staying there but the staff didn’t look friendly to raise this issue. Will not be staying in that hotel in the future.

10

Logan

27 Feb 2023

·

This is our favorite place to stay in St. Paul. Hotel has excellent security measures in place. You have to use a key or call the front desk to enter the building and you also have to use key to use elevator or enter parking garage. Front desk staff has always been friendly and helpful. Rooms are newer/modern and have always been extremely clean upon check in and come with comfortable beds, a nice TV, mini fridge, and large shower. Large fitness room with more than enough equipment. Great breakfast included each morning with a great variety of options. Swimming pool has always been very busy when we’re there and unfortunately there’s no hot tub. Great location within walking distance to anything in downtown STP along with quick access to I35 & 94. Heated, secure parking garage is a big plus as well. We will continue to stay here each time we visit the cities.

10

Melissa

29 Mar 2025

·

Stayed 2 nights

This hotel is very nice. Its modern, clean and spacious. The employees were all friendly and helpful. Lots of seating in the lobby and bar area. Pool is spacious and clean. Rooms are big and well kept. Lots of storage. Bedding and bathroom were clean. Within walking distance to Xcel Energy Center, Science Museum of MN, Childrens Museum, lots of restaurants, public parking. We would definitely stay here again.

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Service

Staff are widely praised as friendly, welcoming, and helpful, with several guests noting proactive assistance and problem solving. A small number reported concerns such as denied early check-in, unfulfilled housekeeping requests, or profiling.

Related guest reviews

2

Teisha

1 Dec 2024

·

Stayed 1 night

I did not like how I was racially profiled and will NEVER book another room with this hotel I will also let my family and friends know about my experience 1 star

8

Nerissa Van

13 Apr 2023

·

Stayed 5 nights

I love this place because it is impeccably clean and very safe. I like the parking garage. It is safe, quick and easy. For the most part the staff is very friendly and welcoming. Since I was there for five nights and six days, I requested housekeeping services but no one ever came. I called on day three to request housekeeping service but it didn’t come. I called on the morning of day four and requested housekeeping service, but it didn’t happen. The front desk people were nice enough to run up some extra towels and toilet paper to me, but it would’ve been nice to receive the housekeeping services since I was there for so many nights.

4

Diana

27 Jan 2025

·

Stayed 1 night

Was not allowed to check in early!

10

Danielle

11 Jul 2025

·

Stayed 1 night

I always love coming here for work. Timmy at the front desk is the best

10

Simon

28 Jul 2025

·

Stayed 3 nights

This was a great weekend get-away for a couple to stay. Safety of all guests was top priority, from beginning to end. From entering the parking ramp, to using the elevator, to coming and going throughout the day or evening, there was always a secure entry and exit from building and someone to greet you. Right away staff took the time to find out who we were and what brought us to St. Paul. They shared options for traveling to and from Xcel Energy, that were offered at an establishment near by, and upgraded our room for free when they heard it was our anniversary. Staff that we met coming and going were extremely pleasant and always asked if there was anything we needed to make our stay better. The breakfasts were filled with a variety of hot and cold choices, with plenty of room for seating. SpringHill Suites, in St. Paul's Lowertown, was a great place for us to stay the weekend. We will definitely be back.

10

Holley

13 Jun 2025

·

Stayed 1 night

Erin was super helpful and our suite had everything we needed.

10

Allison

10 Feb 2025

·

Stayed 2 nights

All staff were excellent! Kristy provided excellent service!

10

Kahssay

30 Jun 2024

·

Stayed 3 nights

Exceptional customer service, specially Birikty

2

Wednesday

17 Oct 2025

·

Stayed 1 night

Racist and profiling

10

Jordan

15 Dec 2025

·

Stayed 2 nights

We really enjoyed this hotel. The property is modern, the attached parking is indoors, secured and heated which is well worth the price, the room was as described, clean and comfortable. The staff were very friendly and helpful. The breakfast was good, plenty of variety. The bar was a bit spendy but was good overall. The pool area is great for kids, was clean and towels were provided. We will be back for sure.

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Location

Central downtown location walkable to Xcel Energy Center, museums, transit, and restaurants. Some noted the surrounding area feels quiet or less lively at night, and access can be a bit confusing with traffic or construction.

Related guest reviews

10

Claire

4 Oct 2024

·

Stayed 1 night

Perfect in everyway. Very walkable. Modern clean rooms and a decent breakfast.

10

Kyrie

22 Jul 2025

·

Stayed 4 nights

Staff was wonderful, quiet on a Festival weekend. Great breakfast. Beautiful clean room. Easy to locate. Close to river.

10

Raena

11 Nov 2024

·

Stayed 2 nights

Location was great for attending xcel Center

10

Michelle

27 Mar 2023

·

Stayed 1 night

Very clean. Great downtown location. Friendly staff. Bright and open.

10

Zachary

5 Sept 2025

·

Stayed 1 night

We were just there for one night. We went to the Minnesota United soccer game and then stayed the night here. The hotel was very nice. Updated and clean. The room was pretty spacious and comfortable. While we didn’t use the pool area it seemed good for the size. The complimentary breakfast was one of the best I have had at a hotel since Covid. We really enjoyed that. Overall the hotel was great. The area around the hotel was a little dumpy and almost abandoned feeling. Not a lot going on. But we weren’t far from things. We had dinner before the game at Cossetta’s and that was amazing Italian food. Always one of my favorite places in St. Paul. And not too far from the hotel. But overall if we needed to stay in St. Paul again I would definitely stay here again.

8

Nina

30 Aug 2024

·

Stayed 3 nights

It was very quiet for a downtown hotel. Bus lines were easily accessible. The light rail required a walk, but it was doable. Area restaurants served good food. It was a good location for a medium-length stay.

10

Michael

29 Dec 2023

·

Stayed 1 night

Perfect area for seeing lowertown St. Paul. It is a short walk to many local bars and places to eat, as well as CHS field and the capitol

10

Kimberly

20 Sept 2024

·

Stayed 1 night

Great place downtown St.Paul. The hotel staff had great recs for food . We loved Keys Bakery ! Yummy! The area around the hotel is just ok … but they have a secure garage and the whole hotel is secure! The hotel seemed newer and was very well kept. The rooms were very comfy . We felt safe and enjoyed our time !

10

Melissa

29 Mar 2025

·

Stayed 2 nights

This hotel is very nice. Its modern, clean and spacious. The employees were all friendly and helpful. Lots of seating in the lobby and bar area. Pool is spacious and clean. Rooms are big and well kept. Lots of storage. Bedding and bathroom were clean. Within walking distance to Xcel Energy Center, Science Museum of MN, Childrens Museum, lots of restaurants, public parking. We would definitely stay here again.

8

Terry

13 Oct 2024

·

Stayed 2 nights

Hotel was close enough to arena that we could walk.

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Dining

Breakfast generally earns strong reviews for quality and variety. A few guests found options limited, and the lobby bar is sometimes closed or expensive.

Related guest reviews

10

Kaitlin

30 Jul 2025

·

Stayed 2 nights

Staff was friendly and incredibly helpful. I had two issues they addressed immediately. The room was clean, quiet, air conditioned, spacious, and a really nice stay. I was in town for a stressful two day event and the hotel was what I looked forward to at the end of each day. Also amazing breakfast options.

10

Jean-Charles

13 Jul 2023

·

Stayed 1 night

The bartender was talkative and personable and exactly what you want from a bartender. Front desk great as well. Great location. Walking distance to the all the bars and pubs l.

8

Tammy Jo

1 Dec 2024

·

Stayed 2 nights

Very quiet. Breakfast was fair. Good location.

8

jessica

28 May 2024

·

Stayed 1 night

Came for the pool for the kids. Perfect for those under 13, but any older and the pool is very small. Room was amazing, perfect size. It was weird there was no trash bags anywhere. Not sure if that was by mistake. Sadly I'm only disappointed in the breakfast. I was expecting like ....well options. 2 types of sandwiches , bagel/cereal and the normal waffle machine. I was sad to see NO BACON lol. Parking I read was a nightmare but I didn't experience that. Overall I would come again but that breakfast needs to step up.

8

Robert

2 Oct 2024

·

Stayed 3 nights

Bar was closed more than it was open. Never got to use it. No hot tub for adults.

10

Zachary

5 Sept 2025

·

Stayed 1 night

We were just there for one night. We went to the Minnesota United soccer game and then stayed the night here. The hotel was very nice. Updated and clean. The room was pretty spacious and comfortable. While we didn’t use the pool area it seemed good for the size. The complimentary breakfast was one of the best I have had at a hotel since Covid. We really enjoyed that. Overall the hotel was great. The area around the hotel was a little dumpy and almost abandoned feeling. Not a lot going on. But we weren’t far from things. We had dinner before the game at Cossetta’s and that was amazing Italian food. Always one of my favorite places in St. Paul. And not too far from the hotel. But overall if we needed to stay in St. Paul again I would definitely stay here again.

10

Anna

17 Jul 2025

·

Stayed 1 night

My favorite place to stay in St. Paul. Clean, comfortable, inviting, great parking, delicious breakfast!

8

Marta

23 Oct 2023

·

Stayed 3 nights

My only suggestion is to improve de breakfast

8

Miyreco

22 Mar 2025

·

Stayed 1 night

The room was clean and comfortable. parking was available and near by but did not like had to park for parking each night. Breakfast wasn’t very appealing. The customer service was good

10

Jordan

15 Dec 2025

·

Stayed 2 nights

We really enjoyed this hotel. The property is modern, the attached parking is indoors, secured and heated which is well worth the price, the room was as described, clean and comfortable. The staff were very friendly and helpful. The breakfast was good, plenty of variety. The bar was a bit spendy but was good overall. The pool area is great for kids, was clean and towels were provided. We will be back for sure.

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Month	Average price
January	US$160
February	US$177
March	US$166
April	US$170
May	US$159
June	US$174
July	US$177
August	US$164
September	US$161
October	US$169
November	US$151
December	US$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $225	15	16 $239	17 $325	18 $273	19 $243
20 $164	21 $193	22 $206	23 $199	24 $204	25 $274	26 $273
27 $174	28 $176	29 $176	30 $187

Su	Mo	Tu	We	Th	Fr	Sa
				1 $178	2 $294	3 $296
4 $177	5 $171	6 $171	7 $171	8 $186	9 $255	10 $285
11 $153	12 $172	13 $182	14 $172	15 $172	16 $182	17 $257
18 $143	19 $162	20 $177	21 $172	22 $172	23 $167	24 $177
25 $138	26 $148	27 $157	28 $162	29 $162	30 $178	31 $237

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites St. Paul Downtown

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Prices for upcoming dates