WoodSpring Suites Austin Northwest
US$81
/ night
Avg. for October
Prices for WoodSpring Suites Austin Northwest
Select dates to see prices and availability
US$81
/ night
Avg. for October
Monthly average prices
Nightly prices at WoodSpring Suites Austin Northwest average US$57 in the cheapest month (August) and US$81 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$69 |
| February | US$69 |
| March | US$69 |
| April | US$65 |
| May | US$64 |
| June | US$63 |
| July | US$61 |
| August | US$57 |
| October | US$81 |
| November | US$68 |
| December | US$65 |
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M
A
M
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Oct · US$81
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Most expensive: October (~US$81)
Cheapest: August (~US$57)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 113 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Location
With a stay at WoodSpring Suites Austin Northwest in Austin (Pond Springs), you'll be within a 15-minute drive of Lake Travis and Lake Austin. This hotel is 14.7 mi (23.7 km) from University of Texas at Austin and 17.4 mi (28.1 km) from Zilker Park.
What's nearby
Main Event Entertainment(1.1 Miles)
Lakeline Mall(1.7 Miles)
Saint Mary Romanian Orthodox Church(2.1 Miles)
Round Rock Independent School District Athletic Complex(2.6 Miles)
Brushy Creek Regional Trail(3.2 Miles)
McNeil Crossing(4.6 Miles)
Concordia University Texas(5.7 Miles)
Cinemark Cedar Park(5.8 Miles)
Austin Steam Train Association Museum(5.9 Miles)
Cedar Park Regional Medical Center(6 Miles)
Ascension Seton Northwest(6.5 Miles)
Arboretum at Great Hills Mall(6.7 Miles)
H-E-B Center(6.8 Miles)
The Crossover(7 Miles)
Lake Travis(7 Miles)
The preferred airport for WoodSpring Suites Austin Northwest is Austin-Bergstrom Intl. Airport (AUS)(24.3 Miles)
Parking
Non-smoking rooms
Family room
Designated smoking area
Vending machines
Express check-in/check-out
Location
13689 Research Boulevard, Pond Springs, Austin, Texas, United States of America
Main Event Entertainment (1.1 Miles)
Lakeline Mall (1.7 Miles)
Saint Mary Romanian Orthodox Church (2.1 Miles)
Round Rock Independent School District Athletic Complex (2.6 Miles)
Brushy Creek Regional Trail (3.2 Miles)
McNeil Crossing (4.6 Miles)
Room options
6
Standard Room, 1 Queen Bed
1 Large Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
5
Suite, 2 Queen Beds
2 Large Double Beds
Sleeps 4
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
5
Suite, 1 Queen Bed
1 Large Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
4
Room, 1 Queen Bed, Accessible
1 Large Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
5
Suite, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
4
Suite, 1 Queen Bed, Accessible
1 Large Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of WoodSpring Suites Austin Northwest
6.4
Pleasant
Based on 616 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Extended Stay America Select Suites - Austin - Northwest, reviews describe a budget, long-stay property with mixed service, frequent cleanliness concerns like pests and odors, recurring maintenance issues, and inconsistent front-desk operations that complicate check-in and reservations.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Extended Stay America Select Suites - Austin - Northwest, reviews describe a budget, long-stay property with mixed service, frequent cleanliness concerns like pests and odors, recurring maintenance issues, and inconsistent front-desk operations that complicate check-in and reservations.
Rooms are basic and dated, with reports of hard or sagging beds and some noise. Location is convenient to shops and restaurants, but several guests felt unsafe at night. Expect a no-frills stay where verifying your reservation and room condition ahead of arrival is wise.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Mentions are limited; a few guests noted hot-water outages, front-desk shutters after hours, and mixed parking and lighting security impressions.
Related guest reviews
6
Thomas
4 Mar 2024
·
Stayed 1 night
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
2
Denise
15 Mar 2025
·
Stayed 1 night
Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
2
Nelson
2 Feb 2023
·
Stayed 1 night
I could not stay on the property. There was a power failure and they were closed when I arrived. To make things worse, I am asking for a refund and Expedia told me that I have to wait at least 72 hrs to get it. Very disappointing customer service
I could not stay on the property. There was a power failure and they were closed when I arrived. To make things worse, I am asking for a refund and Expedia told me that I have to wait at least 72 hrs to get it. Very disappointing customer service
2
James
3 Dec 2025
·
Stayed 1 night
Partially Hotels.com fault - NO ADDRESS for this motel on the paperwork.I printed out.. Plugged in name exactly Suites - Northwest, called motel "that is us" Got there no reservation. 10 o'clock at night. Clerk said is was down the road... NOPE not there, Wifi was out, took 45 minutes to find the right one. finally the third one of these (different adjectives in name and it did NOT match) Okay 11;00 at night. Rolling down tambor doors for night after check in. I got ripped off. $230 for one night as Formula 1 was in town. No burner on cooktop, TV came on would not change channels, and worse NO shower curtain. No one down stairs. AC noisy. Water was between warm and cold. Room was in disrepair. I will never stay at an Extended Stay America again. I would rather sleep in the back seat of my pickup. I don't expect much from an Extended stay, but this was not close. IF I could give them negative stars I would. OR take some stars away. The guy at the second Extended Stay tried to help, give him credit. Wifi was not working, I Phone site - no help. Called wife to get help....finally got the 5 digits off the front picture of hotel...only way I could figure out which one it was. Names are all over the place. Clerk was busy trying to keep a homeless man from going up the elevator - to sleep on a "friends" floor. Does that tell you what you need to know. I will NEVER stay at one again!!!
Partially Hotels.com fault - NO ADDRESS for this motel on the paperwork.I printed out.. Plugged in name exactly Suites - Northwest, called motel "that is us" Got there no reservation. 10 o'clock at night. Clerk said is was down the road... NOPE not there, Wifi was out, took 45 minutes to find the right one. finally the third one of these (different adjectives in name and it did NOT match) Okay 11;00 at night. Rolling down tambor doors for night after check in. I got ripped off. $230 for one night as Formula 1 was in town. No burner on cooktop, TV came on would not change channels, and worse NO shower curtain. No one down stairs. AC noisy. Water was between warm and cold. Room was in disrepair. I will never stay at an Extended Stay America again. I would rather sleep in the back seat of my pickup. I don't expect much from an Extended stay, but this was not close. IF I could give them negative stars I would. OR take some stars away. The guy at the second Extended Stay tried to help, give him credit. Wifi was not working, I Phone site - no help. Called wife to get help....finally got the 5 digits off the front picture of hotel...only way I could figure out which one it was. Names are all over the place. Clerk was busy trying to keep a homeless man from going up the elevator - to sleep on a "friends" floor. Does that tell you what you need to know. I will NEVER stay at one again!!!
10
Shirona
1 Apr 2025
·
Stayed 1 night
Good and affordable place with plenty of parking.
Good and affordable place with plenty of parking.
4
Mark
4 Mar 2024
·
Stayed 1 night
The AC didn’t work well to hot inside room Had checked in and went to room and they where still cleaning the room The room was clean but wouldn’t recommend to staying there again
The AC didn’t work well to hot inside room Had checked in and went to room and they where still cleaning the room The room was clean but wouldn’t recommend to staying there again
4
TAMARA
13 Feb 2023
·
No amenities- not even a trash can or bar of soap Very scary clientele
No amenities- not even a trash can or bar of soap Very scary clientele
4
Dawn
26 Oct 2024
·
Stayed 3 nights
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
6
Robin
10 Mar 2025
·
Stayed 4 nights
Tv didn’t work
Tv didn’t work
2
James
25 Mar 2025
·
Stayed 6 nights
Dont waste your money. No hot water. No Kitchen utensils without a 150 dollar deposit. Only 1 burner on stove worked. Smell of weed in all hallways. Panic devices on stairway doors broken. Refrigerator didnt get cold. NEVER AGAIN
Dont waste your money. No hot water. No Kitchen utensils without a 150 dollar deposit. Only 1 burner on stove worked. Smell of weed in all hallways. Panic devices on stairway doors broken. Refrigerator didnt get cold. NEVER AGAIN
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring concern, with multiple reports of cockroaches, lingering smoke or weed odors, and unclean rooms or bathrooms. Maintenance lapses like missing shower curtains and leftover items were also noted.
Related guest reviews
2
Maricarmen
22 Oct 2023
·
Stayed 3 nights
One of the worse hotels that I did stay in my life , extremely dirty , they didn’t have a curtain in the shower , floor super dirty and when I did try to put my clothes into the drawer, it was super dirty inside , here I’m sending some photos , and also you can hear all the noise from the cars on the street , super bad experience !!😡
One of the worse hotels that I did stay in my life , extremely dirty , they didn’t have a curtain in the shower , floor super dirty and when I did try to put my clothes into the drawer, it was super dirty inside , here I’m sending some photos , and also you can hear all the noise from the cars on the street , super bad experience !!😡
4
DS
22 Mar 2023
·
Stayed 2 nights
The ladies at this ESA are great! That guy that did our checkin (ridiculous) !!! Not only I DID I NOT GET the room I reserved. to add insult to injury i was killing roaches the whole time! Disgusting !! I left!
The ladies at this ESA are great! That guy that did our checkin (ridiculous) !!! Not only I DID I NOT GET the room I reserved. to add insult to injury i was killing roaches the whole time! Disgusting !! I left!
2
juan
14 Mar 2023
·
Stayed 1 night
dirty room blood stains hair smell
dirty room blood stains hair smell
4
Ahmad
17 Mar 2023
·
Stayed 2 nights
The room had too many cockroaches, it doesn’t had breakfast, also I doesn’t had hair dryer.
The room had too many cockroaches, it doesn’t had breakfast, also I doesn’t had hair dryer.
4
Tina
15 Oct 2023
·
Stayed 1 night
Went to bed. Got up to use the restroom. Turned the light on, I didn't know the room was already "occupied" ..killed the "2 occupants" and used my travel lysol to spray all hidden areas. Could not go back to sleep after that. That was in room 101. Left early.
Went to bed. Got up to use the restroom. Turned the light on, I didn't know the room was already "occupied" ..killed the "2 occupants" and used my travel lysol to spray all hidden areas. Could not go back to sleep after that. That was in room 101. Left early.
2
Brian
9 Oct 2023
·
Stayed 1 night
To begin, theie was a situation before ww arrived that they were correcting. Worker at front was very professional and respectful so did not mind wait. Once my turn we recrived keys and went to room. Room was not ready for us. No comforters on beds, no pillows and most disturbing were the roaches. They were in the bathroom, litchen area and then on the blanket. Pillows in room, once we found them, were stained. Overall, very unclean. Friendly staff did all we asked to help make better but just couldn't take the roaches. Too much there. We were told we could get a full refund and chose to leave.
To begin, theie was a situation before ww arrived that they were correcting. Worker at front was very professional and respectful so did not mind wait. Once my turn we recrived keys and went to room. Room was not ready for us. No comforters on beds, no pillows and most disturbing were the roaches. They were in the bathroom, litchen area and then on the blanket. Pillows in room, once we found them, were stained. Overall, very unclean. Friendly staff did all we asked to help make better but just couldn't take the roaches. Too much there. We were told we could get a full refund and chose to leave.
2
Isora
18 Mar 2023
·
Stayed 3 nights
I couldn't sleep in those 3 nights due to the invasion of many cockroaches. Very dirty all areas.
I couldn't sleep in those 3 nights due to the invasion of many cockroaches. Very dirty all areas.
4
Johnny
23 Jun 2023
·
Stayed 2 nights
My room was not clean and a lot of the stuuf was rusted their were roaches
My room was not clean and a lot of the stuuf was rusted their were roaches
2
Stacey
5 Nov 2023
·
Stayed 2 nights
Check in went fine. However once we got to the room it was not clean, there were drugs (not much but still) left in the top drawer of the dresser as well as the previous occupants clothing, no washcloths, and no remote for the TV. There were roaches crawling around in the hallway, thankfully we didn’t see any in the room. When we brought up the situation with the remote the employee was aggravated and not very nice, but we did get a remote for the tv. When we brought up not having washcloths in the room (so we could even clean it ourselves) the employee said they’re running low and couldn’t give us any. These are just the main complaints I have. We will not be staying at this location or any other location. Definitely the worst experience I have ever had.
Check in went fine. However once we got to the room it was not clean, there were drugs (not much but still) left in the top drawer of the dresser as well as the previous occupants clothing, no washcloths, and no remote for the TV. There were roaches crawling around in the hallway, thankfully we didn’t see any in the room. When we brought up the situation with the remote the employee was aggravated and not very nice, but we did get a remote for the tv. When we brought up not having washcloths in the room (so we could even clean it ourselves) the employee said they’re running low and couldn’t give us any. These are just the main complaints I have. We will not be staying at this location or any other location. Definitely the worst experience I have ever had.
4
Dawn
26 Oct 2024
·
Stayed 3 nights
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and dated, with uncomfortable or squeaky mattresses and some noise from hallways or the street. In-room equipment such as TVs and AC units sometimes malfunctions.
Related guest reviews
2
Maricarmen
22 Oct 2023
·
Stayed 3 nights
One of the worse hotels that I did stay in my life , extremely dirty , they didn’t have a curtain in the shower , floor super dirty and when I did try to put my clothes into the drawer, it was super dirty inside , here I’m sending some photos , and also you can hear all the noise from the cars on the street , super bad experience !!😡
One of the worse hotels that I did stay in my life , extremely dirty , they didn’t have a curtain in the shower , floor super dirty and when I did try to put my clothes into the drawer, it was super dirty inside , here I’m sending some photos , and also you can hear all the noise from the cars on the street , super bad experience !!😡
10
Angela
6 Apr 2025
·
Stayed 1 night
We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
10
Jose
12 Mar 2025
·
Stayed 1 night
Great place for a quick stay. The only thing was the windows and AC systems
Great place for a quick stay. The only thing was the windows and AC systems
4
Mark
4 Mar 2024
·
Stayed 1 night
The AC didn’t work well to hot inside room Had checked in and went to room and they where still cleaning the room The room was clean but wouldn’t recommend to staying there again
The AC didn’t work well to hot inside room Had checked in and went to room and they where still cleaning the room The room was clean but wouldn’t recommend to staying there again
2
Nasser
11 Mar 2023
·
Stayed 1 night
Didn’t find the room we originally reserved and gave us a different room with same rate even tho it’s supposed to be cheaper , room dirty and smells bad , no shampoo, TV doesn’t work , windo doesn’t close .. horrible
Didn’t find the room we originally reserved and gave us a different room with same rate even tho it’s supposed to be cheaper , room dirty and smells bad , no shampoo, TV doesn’t work , windo doesn’t close .. horrible
4
Dawn
26 Oct 2024
·
Stayed 3 nights
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
6
Robin
10 Mar 2025
·
Stayed 4 nights
Tv didn’t work
Tv didn’t work
8
Adrianne
11 Sept 2025
·
Stayed 4 nights
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
8
claudia
6 Apr 2025
·
Stayed 2 nights
To much noise durin the night
To much noise durin the night
4
Carlos
23 Apr 2024
·
Stayed 1 night
People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many mention friendly, accommodating staff, but others report rude interactions and poor responsiveness. Recurring issues include sold or canceled prepaid reservations, limited front-desk hours, and strict or inconsistent ID policies at check-in.
Related guest reviews
2
Reginice
1 May 2024
·
Stayed 2 nights
Do not chance booking here. I had a room booked and paid for in advance; I paid for the room 3 weeks before I was due to stay. They sold it! I showed up the day of around check in time to check in and get my key. The the older man and the taller man working the “front desk” told me they were understaffed and the turnover/ cleaning of rooms was behind. They couldn’t tell me what time I’d be able to check in and I told them I would have to leave for an event and wouldn’t return until 11p when I knew they closed the reception at 9p. So I told them it was imperative that I check in; both of the guys told me to call the number on the gate and the in house staff would be able to get me checked in. I returned when I said called the number and the woman on the phone told me it was a busy festival weekend and that they sold my room and that I would be refunded. I am a woman, in a city I don’t live, at 11:30p, during a festival weekend when everyone is now sold out Or astronomically priced. That’s where they left me. I received a refund from Orbitz who I booked with; turns out they marked me as a no show!Just know your booking is not guaranteed here and they will lie to your face. I will not give Extended Stay another chance to set me up like that again.
Do not chance booking here. I had a room booked and paid for in advance; I paid for the room 3 weeks before I was due to stay. They sold it! I showed up the day of around check in time to check in and get my key. The the older man and the taller man working the “front desk” told me they were understaffed and the turnover/ cleaning of rooms was behind. They couldn’t tell me what time I’d be able to check in and I told them I would have to leave for an event and wouldn’t return until 11p when I knew they closed the reception at 9p. So I told them it was imperative that I check in; both of the guys told me to call the number on the gate and the in house staff would be able to get me checked in. I returned when I said called the number and the woman on the phone told me it was a busy festival weekend and that they sold my room and that I would be refunded. I am a woman, in a city I don’t live, at 11:30p, during a festival weekend when everyone is now sold out Or astronomically priced. That’s where they left me. I received a refund from Orbitz who I booked with; turns out they marked me as a no show!Just know your booking is not guaranteed here and they will lie to your face. I will not give Extended Stay another chance to set me up like that again.
10
Tammie
30 Aug 2025
·
Stayed 1 night
Clean and quiet. Very easy check In and very nice helpful staff.
Clean and quiet. Very easy check In and very nice helpful staff.
6
Thomas
4 Mar 2024
·
Stayed 1 night
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
2
Akshay
11 Mar 2023
·
Stayed 1 night
They canceled my booking without informing me
They canceled my booking without informing me
2
bradley
7 Jun 2025
·
Stayed 1 night
The young African American lady with arm tattoos was very rude to every customer I saw her come in contact with. She likes to abuse the small amount of “authority” she has. She called my room at midnight waking me and my wife up to tell us “your ID that you used to check in was a few days expired, I’ll let you stay tonight since I missed it” as if she was about to kick us out over that?? And as she was helping the people in front of me, she kicked them out bc their boss paid for the room and not them even though they explained it’s a business trip. Her boss had to call her and override her egotistical behavior. I will never stay here again due to this employees behavior. Whoever franchises this location really needs to re-evaluate that hiring decision. Also the room had water leak damage and cracks in the shower, normal don’t care about stuff like that since it’s cheap, but might as well mention it here.
The young African American lady with arm tattoos was very rude to every customer I saw her come in contact with. She likes to abuse the small amount of “authority” she has. She called my room at midnight waking me and my wife up to tell us “your ID that you used to check in was a few days expired, I’ll let you stay tonight since I missed it” as if she was about to kick us out over that?? And as she was helping the people in front of me, she kicked them out bc their boss paid for the room and not them even though they explained it’s a business trip. Her boss had to call her and override her egotistical behavior. I will never stay here again due to this employees behavior. Whoever franchises this location really needs to re-evaluate that hiring decision. Also the room had water leak damage and cracks in the shower, normal don’t care about stuff like that since it’s cheap, but might as well mention it here.
2
Nina
13 Mar 2023
·
Stayed 1 night
When I arrived to check in there was a sign saying they had no more rooms - despite the fact I had confirmation and had paid in advance via Expedia.The clerk was leaving for the evening and confirmed no rooms were available. He and his 3 friends were standing in the entryway laughing as he told us there were no rooms and telling us ‘good luck’,
When I arrived to check in there was a sign saying they had no more rooms - despite the fact I had confirmation and had paid in advance via Expedia.The clerk was leaving for the evening and confirmed no rooms were available. He and his 3 friends were standing in the entryway laughing as he told us there were no rooms and telling us ‘good luck’,
10
emilio
3 Sept 2025
·
Stayed 7 nights
Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
2
Bonishia
5 Nov 2023
·
Stayed 1 night
Upon checking in, other guest complained about unresolved maintenance issues. No air. Front desk attendance not present.
Upon checking in, other guest complained about unresolved maintenance issues. No air. Front desk attendance not present.
2
Adolvin
12 Mar 2023
·
Stayed 1 night
When I checked in I did not have a reserved room because Expedia is renting rooms that are not available
When I checked in I did not have a reserved room because Expedia is renting rooms that are not available
4
Carlos
23 Apr 2024
·
Stayed 1 night
People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
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AI-generated summary based on recent guest reviews
Location
Convenient to shops and restaurants, but several guests felt unsafe at night due to loitering and poor lighting.
Related guest reviews
2
Maricarmen
22 Oct 2023
·
Stayed 3 nights
One of the worse hotels that I did stay in my life , extremely dirty , they didn’t have a curtain in the shower , floor super dirty and when I did try to put my clothes into the drawer, it was super dirty inside , here I’m sending some photos , and also you can hear all the noise from the cars on the street , super bad experience !!😡
One of the worse hotels that I did stay in my life , extremely dirty , they didn’t have a curtain in the shower , floor super dirty and when I did try to put my clothes into the drawer, it was super dirty inside , here I’m sending some photos , and also you can hear all the noise from the cars on the street , super bad experience !!😡
8
michael
14 Oct 2023
·
Stayed 1 night
Nest clean simple convenient reasonable price.
Nest clean simple convenient reasonable price.
6
Maria
20 Mar 2023
·
Stayed 2 nights
No breakfast & scared to go outside at night
No breakfast & scared to go outside at night
6
Thomas
4 Mar 2024
·
Stayed 1 night
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
10
Shirona
1 Apr 2025
·
Stayed 1 night
Good and affordable place with plenty of parking.
Good and affordable place with plenty of parking.
4
TAMARA
13 Feb 2023
·
No amenities- not even a trash can or bar of soap Very scary clientele
No amenities- not even a trash can or bar of soap Very scary clientele
4
Dawn
26 Oct 2024
·
Stayed 3 nights
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
2
Renee
9 Mar 2025
·
Stayed 1 night
When we walked in the first thing we smelled was marijuana. There’s was also a guy that was denied a room due to an expired drivers license and her left mass. My daughter was afraid he was going to come back and cause problems, she was very scared. There were people loitering outside. One man that was behind my daughter and I checking in was older and flirting with my daughter. After we checked in and drove around to park and go in that guy had followed us and was standing next to his car smoking in a parking space across from us. We immediately left feeling unsafe. I asked for a refund due to these conditions and not using the room and I was told that was not possible since I didn’t go to the office before leaving. I am sorry, but as unsafe as I felt, I was not going back in.
When we walked in the first thing we smelled was marijuana. There’s was also a guy that was denied a room due to an expired drivers license and her left mass. My daughter was afraid he was going to come back and cause problems, she was very scared. There were people loitering outside. One man that was behind my daughter and I checking in was older and flirting with my daughter. After we checked in and drove around to park and go in that guy had followed us and was standing next to his car smoking in a parking space across from us. We immediately left feeling unsafe. I asked for a refund due to these conditions and not using the room and I was told that was not possible since I didn’t go to the office before leaving. I am sorry, but as unsafe as I felt, I was not going back in.
8
Adrianne
11 Sept 2025
·
Stayed 4 nights
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
8
claudia
6 Apr 2025
·
Stayed 2 nights
To much noise durin the night
To much noise durin the night
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AI-generated summary based on recent guest reviews
Dining
There is no complimentary breakfast, and on-site dining is not mentioned.
Related guest reviews
6
Maria
20 Mar 2023
·
Stayed 2 nights
No breakfast & scared to go outside at night
No breakfast & scared to go outside at night
4
Ahmad
17 Mar 2023
·
Stayed 2 nights
The room had too many cockroaches, it doesn’t had breakfast, also I doesn’t had hair dryer.
The room had too many cockroaches, it doesn’t had breakfast, also I doesn’t had hair dryer.
8
Adrianne
11 Sept 2025
·
Stayed 4 nights
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Sandi
4 weeks ago
·
Stayed 1 night
Super a++ stay
Super a++ stay
2
Joseph
4 weeks ago
·
Stayed 2 nights
Showed up to check in and no one was on site to check us in. There’s was notification to use the phone that was on the wall and dial 0 for late check in and the number said it was disconnected online said to dial a different extension but led us to the same message. Had to book a different hotel that night. Property was also run down and did not feel safe staying there with my children.
Showed up to check in and no one was on site to check us in. There’s was notification to use the phone that was on the wall and dial 0 for late check in and the number said it was disconnected online said to dial a different extension but led us to the same message. Had to book a different hotel that night. Property was also run down and did not feel safe staying there with my children.
8
Joshua
23 Aug 2026
·
Stayed 1 night
I ended up having to leave earlier than expected but place was decent. I’ve seen better locations.
I ended up having to leave earlier than expected but place was decent. I’ve seen better locations.
4
Jignesh
22 Aug 2026
·
Stayed 1 night
No facilities…bare bone property. The website says breakfast included but it wasn’t.
No facilities…bare bone property. The website says breakfast included but it wasn’t.
10
lee
14 Aug 2026
·
Stayed 2 nights
and the normal circumstances that would have been upset at the situation that occurred. I ended up leaving my room key in my room when I left to go to the store when I returned I ended up having to sleep in my car because I couldn't get a hold of anyone from the front desk but the next morning the staff Tiffany explain what happened and it was understandable as to why it happened. but before I could think about requesting to be or compensated for that night they already had offered it and so I just stayed an extra night which was in my plans anyhow so I have to say that they earned the five stars
and the normal circumstances that would have been upset at the situation that occurred. I ended up leaving my room key in my room when I left to go to the store when I returned I ended up having to sleep in my car because I couldn't get a hold of anyone from the front desk but the next morning the staff Tiffany explain what happened and it was understandable as to why it happened. but before I could think about requesting to be or compensated for that night they already had offered it and so I just stayed an extra night which was in my plans anyhow so I have to say that they earned the five stars
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 10:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about WoodSpring Suites Austin Northwest
Is parking available at the property?
Free self-parking is available on-site, but parking is limited and uncovered. Height restrictions apply.
Does the hotel allow pets?
Pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the hotel offer?
The property features wheelchair-accessible parking, elevators, and limited wheelchair-accessible facilities. Assistive listening devices and Braille or raised signage are also available.
Where is the hotel located in relation to key landmarks?
The hotel is located in Northwest Austin, within a 15-minute drive of Lake Travis and Lake Austin. It is 15.5 miles from the University of Texas at Austin and 13.6 miles from Kalahari Indoor Water Park.
What are the policies for guests staying with children?
Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-17: 68.43768048019409USD
- 2026-10-18: 52.26944092769623USD
- 2026-10-19: 57.303373013687136USD
- 2026-10-20: 51.7899057554245USD
- 2026-10-21: 55.52309590072632USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: 49.83530832386017USD
- 2026-10-28: NO DATA
- 2026-10-29: 50.9642286857605USD
- 2026-10-30: 49.83530832386017USD
- 2026-10-31: 49.83530832386017USD
- 2026-11-01: 55.52309590072632USD
- 2026-11-02: NO DATA
- 2026-11-03: 49.83530832386017USD
- 2026-11-04: NO DATA
- 2026-11-05: 49.852610918426514USD
- 2026-11-06: NO DATA
- 2026-11-07: 49.48829208183289USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 49.83530832386017USD
- 2026-11-11: 49.48829208183289USD
- 2026-11-12: NO DATA
- 2026-11-13: 49.83530832386017USD
- 2026-11-14: 50.097525994300845USD
- 2026-11-15: 49.83530832386017USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 49.83530832386017USD
- 2026-11-21: NO DATA
- 2026-11-22: 49.83530832386017USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: 49.48829208183289USD
- 2026-11-26: NO DATA
- 2026-11-27: 49.48829208183289USD
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 49.48829208183289USD
- 2026-12-14: NO DATA
- 2026-12-15: 50.097525994300845USD
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 8:00 PM
- Saturday - Saturday: 10:00 AM - 4:00 PM
- Sunday - Sunday: 3:00 PM - 8:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Designated smoking area
Vending machines
Express check-in/check-out
Services
Designated smoking area
Express check-in/check-out
Self laundry
Parking
Parking
Free parking
Parking Onsite
General
Non-smoking rooms
Vending machines
Family room
Internet
Free wi-fi