Name: 14 West Laguna Beach
Address: 690 South Coast Highway, Laguna Village, Laguna Beach, California, United States of America, Laguna Beach, Orange County, US
Price range: US$143–US$471 per night
Rating: 7.82

What guests think

14 West Laguna Beach delivers a walkable, beach-adjacent base at a generally reasonable price, but reviews consistently describe an older, worn property with dated rooms, inconsistent cleanliness, and mixed service experiences ranging from warm and helpful to disorganized.

Many guests praise the central location near the beach, shops, restaurants and the trolley, along with the pleasant courtyard pool. Common downsides include musty odors, thin walls and pool-area noise, stair-only access in some buildings, and extra charges such as parking or a resort fee. Maintenance can be hit-or-miss, with reports of broken fixtures, loose outlets, and nonworking advertised features. Expect a simple stay where location leads and polish lags.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoy the courtyard pool and on-site parking, but facilities feel dated. Expect stairs with no elevators in some buildings, tight paid parking, a very limited gym with some broken equipment, occasional security gate/lock issues, and sometimes nonworking features.

Related guest reviews

6

Kerry

26 Oct 2024

·

Stayed 2 nights

We had a suite with jacuzzi tub and fireplace - neither of which were working. They advertised the pool was heated, but we were informed it wasn’t done in the off season. The continental breakfast was really a joke with a very few basic items.

6

Robert

16 Aug 2023

·

Stayed 4 nights

The property is in a good location just across from the beach. The third floor suite have a partial view of the ocean, which was nice in the ocean. Breeze were very nice. The pool area is very nice with lots of greenery and the pool is heated. The rooms are dated, however, and could use updating the carpets were fairly dirty. The staff were friendly. I appreciate the convenience of being able to rent an umbrella and chairs, however, the rentals were very old and in poor condition. It would’ve been nice if they just offered to use with a guarantee return.

4

Valerie

31 Jul 2024

·

Stayed 2 nights

Small room at the back of the property. Dark. Unable to open curtains or you are viewed by the walkway to the parking lot or from the parking lot. Holes in walls. Peeling paper. 2/4 pieces of cardio equipt didn’t work. A/c in gym didn’t work. Gym is a corner concrete room with 4 pieces of cardio equipt only. Location is excellent.

8

Judy

24 Aug 2025

·

Stayed 1 night

Very small parking lot

6

BRYAN

15 Oct 2024

·

Stayed 2 nights

There are extra charges which are not standard for the hospitality and industry. Check out is 10:00 a.m. which nobody else does ever. Check in is 4:00 p.m. an hour later than normal. Pet friendly but dog fee is $100. Parking is $35 per night and they add a transient plus sales tax of 14% on every single item. If you want a beach chair, umbrella or beach towel that's another charge. Room itself is fine but they are trying to ream every single dollar out of you possible, which makes it feel not very hospitable.

8

Svetlana

15 Aug 2025

·

Stayed 2 nights

The surrounding of property itself is very cute with pretty trees and the pool, but we noticed that the stairs, the fence around the pool and the walls needed extreme makeover, saw some mold on the outside walls and fences were all rusted.

8

Jason

21 Jul 2023

·

Stayed 1 night

We loved how conveniently located it was, walking distance to the beach, shopping and restaurants. The staff was excellent, the security of the facility was ok because the door to our room was missing the lock, only a deadbolt and latch with a room key. Plus the back entrance security door has no code or latch for entry, always open.

8

Michael

17 May 2024

·

Stayed 1 night

I enjoyed the location and room was comfortable and clean. Only thing is I wish I knew the room I booked was in another building entirely not connected to the main hotel. The only way there was to walk down PCH and into a parking garage to go upstairs. This kind of took us by surprise along with the parking fee which seemed a bit excessive. Other than these, our stay was fine and no other complaints. Close to beach and Ralph’s

8

Shawn

12 Oct 2025

·

Stayed 3 nights

The highligt is the location is great. Withink walking distance to the places I like to go. The hotel is more like a Howard Johnsons Motel. The rooms are clean but dated and a bit worn. The common areas are same.Easy to get in and out. Nice deep pool and for the most part very quiet considering its proximity to PCH. Also, I estimate the hotel was 20-30% occupancy during my stay so noise level may go up with higher occupancy. Staff is awesome helpful and friendly. My slightly off season rate was about $700 for 3 nights which is not bad for the location. I would probably stay there again

8

Audra

30 Sept 2024

·

Stayed 4 nights

Decent property with excellent location. Staff was very friendly and helpful. Unfortunately the bathroom was not properly cleaned. Appears staff were perhaps interrupted and forgot to come back to finish? Shower bottles of the wall and floor was not cleaned- still sandy. Also iced machine on second floor not working. Pool was area was really nice and location was stellar. Had good amenities in the room.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many report clean rooms, while others cite musty odors, dirty carpets, bugs or hair, and uneven bathroom/common-area cleaning. Standards appear inconsistent rather than uniformly poor.

Related guest reviews

10

Zachary

18 Nov 2024

·

Stayed 1 night

We were able to check in early and the rooms were very clean and stocked well with towels, pillows, and extra blankets.

4

Gary

29 Sept 2025

·

Stayed 2 nights

Nice grounds and lobby. Our room smelled, there were dead bugs and hair in the bed. It was so awful we asked to cancel as soon as we got there. Staff was nice and let us cancel. Great area, shops and restaurants nearby. There are actually 3 properties and the pictures on Expedia didn't clearly distinguish. You should go directly to the hotels' website for clarity. The adjacent North building is new and might be nice. The South Building is dilapidated where we were booked. A boutique nearby said the hotel was a dump. The South building really needs a major facelift.

4

David

28 Apr 2025

·

Stayed 1 night

Dead bug on towel for hands/ bugs flying all around sink area.. room smelled like a dirty gym locker room had to go buy a candle. Loud noises all night/ thin walls

4

Lena

9 Aug 2025

·

Stayed 2 nights

The overall condition of hotel is really poor. Very old and deteriorating. Peeling paint on courtyard and in bathroom . No security on exterior doors from parking lot. Beds were ok. WiFi spotty. Pool was dirty on bottom and lack of nice lounge chairs. The resort fee is silly as it’s not even close to a resort . That being said the beds were clean and the bathrooms were clean ! I think the floors felt a bit dirty. The location is great but other than that to call this a boutique hotel is misleading. I feel what I paid for this stay was way overpriced and do feel cheated . But now I know better . I would not stay here again and will tell people to avoid it.

10

Brian

23 Jul 2025

·

Stayed 5 nights

We've stayed here three years in a row. We absolutely love the location. Could do without $35/night to park but it is what it is. Rooms are clean, pool is nice. I liked the shower. We'll continue to stay here.

4

Nate

8 Jun 2025

·

Stayed 1 night

Pictures online are not even close to condition in person. This hotel is not cleaned well. Run down and falling apart. Ceiling in room had patch work not completed. It looks like they never dust or clean outside facility. Arrived to room when they said I could check in, however, room still hadn’t been cleaned. Delayed our check in process by nearly and hour. Host appeared depressed or high and didn’t seem to care about guest experience one bit. Way too expensive for experience we had. Hotels across the street have similar rate with ocean views. Never again.

4

Jeanette

26 Feb 2023

·

Stayed 3 nights

From the outside, 14 West looks like a quaint beach hotel. The location is perfect, in the heart of Laguna. The lobby and general commonplaces were fine. However, I was disappointed once I entered my room with 2 queen beds. It smelled musty, there were stains on the carpet, and the windowpane was dirty with dust and/or soot. Furthermore, the air ventilation system was very loud, and the shower faucet was rusty and extremely difficult to change from the bath setting to the shower setting.

8

Jeff

18 Dec 2025

·

Stayed 1 night

The room was nice and clean.

6

Kelli

28 Dec 2025

·

Stayed 1 night

Room was old and musty smelling

8

Audra

30 Sept 2024

·

Stayed 4 nights

Decent property with excellent location. Staff was very friendly and helpful. Unfortunately the bathroom was not properly cleaned. Appears staff were perhaps interrupted and forgot to come back to finish? Shower bottles of the wall and floor was not cleaned- still sandy. Also iced machine on second floor not working. Pool was area was really nice and location was stellar. Had good amenities in the room.

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Rooms

Room quality varies: many units are dated, some suites are spacious with kitchens, and layouts can feel awkward. Noise carries from the courtyard or through thin walls, beds are mixed for comfort, lighting/privacy issues occur with frosted doors, and Wi-Fi can be spotty.

Related guest reviews

10

Sandra

4 Apr 2023

·

Stayed 1 night

Great location and good size room for family. Very comfortable room.

8

Destiny

30 Sept 2024

·

Stayed 2 nights

Super cute hotel with an excellent walkable location. Rooms (especially beds) could really use some updating. Thin walls, so housekeeping carts rolling over the stone walkways are SO loud. Heated pool is nice. Overall an enjoyable stay.

8

Luis Eduardo

17 Nov 2025

·

Stayed 3 nights

Nice area, comfortable bed, darker than expected

8

Victor

19 Sept 2024

·

Stayed 1 night

It’s a simple and comfortable place. We initially were given a room with carpet. The carpet looked old and dirty. My girlfriend noticed other rooms had flooring so I asked if it was possible to switch rooms. There was no problem doing that and no extra charge. We were so happy after that! Friendly and efficient staff

6

Victoria

11 Aug 2025

·

Stayed 1 night

Cute hotel at a great location, but not a romantic getaway. The rooms all face each other surrounding the pool area so voices of people talking outside of their rooms were amplified. Lots of families and noise. Unsupervised children were running around and making noise at 11:30pm. At 1:45am, some of the other guests a few rooms down from mine were talking loudly and laughing. No one answered when I called the front desk, so I ended up asking the other guests if they would please move their conversation inside their room. My room was clean, but could be updated. The bed sheets were like sandpaper and felt cheap. I expected more for $500 a night and don't plan to return.

4

Lena

9 Aug 2025

·

Stayed 2 nights

The overall condition of hotel is really poor. Very old and deteriorating. Peeling paint on courtyard and in bathroom . No security on exterior doors from parking lot. Beds were ok. WiFi spotty. Pool was dirty on bottom and lack of nice lounge chairs. The resort fee is silly as it’s not even close to a resort . That being said the beds were clean and the bathrooms were clean ! I think the floors felt a bit dirty. The location is great but other than that to call this a boutique hotel is misleading. I feel what I paid for this stay was way overpriced and do feel cheated . But now I know better . I would not stay here again and will tell people to avoid it.

8

Shawn

12 Oct 2025

·

Stayed 3 nights

The highligt is the location is great. Withink walking distance to the places I like to go. The hotel is more like a Howard Johnsons Motel. The rooms are clean but dated and a bit worn. The common areas are same.Easy to get in and out. Nice deep pool and for the most part very quiet considering its proximity to PCH. Also, I estimate the hotel was 20-30% occupancy during my stay so noise level may go up with higher occupancy. Staff is awesome helpful and friendly. My slightly off season rate was about $700 for 3 nights which is not bad for the location. I would probably stay there again

4

Dana

26 Sept 2025

·

Stayed 1 night

This hotel was not a good fit for us. One there are no elevators to get to the north building rooms. We had to carry so much up very steep stairs. Then the door was frosted glass and didn’t block any light so our room did not get dark And the outdoor light was blaring into our room all night. The room also had a huge step between the bed that was such a dangerous feature.

10

George

19 Jul 2025

·

Stayed 2 nights

Rooms outdated most plumbing not working Horrible stay

8

Tatyana

11 Oct 2025

·

Stayed 1 night

Mattresses were not good

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Service

Service is mixed. Many staff are friendly and accommodating, but recurring reports note disorganization, slow follow-through, billing or reservation errors, and uneven communication.

Related guest reviews

10

Betty

25 Aug 2025

·

Stayed 1 night

The front desk, John was super friendly and absolutely a hospitality professional. The hotel was very quiet and relaxed atmosphere. I will definitely stay again!

6

Jeanne

17 Sept 2025

·

Stayed 4 nights

Staff were very friendly and helpful.

8

Jane

12 Oct 2025

·

Stayed 3 nights

Great hotel for location, service and cleanliness. Second time I’ve stayed here. But the rooms are now in need of a refresh (in need of updating) as well the electricity (electrical outlets are so loose they won’t hold the plug enough to charge various items.) However the staff were outstanding, helpful and friendly.

2

Christina

13 Mar 2025

·

Stayed 1 night

We stayed there for our honeymoon and referred other guests who stayed as well. The air conditioner wasn’t working we woke up sweating to a 77 degree thermostat and the next morning the tub water was lukewarm. I spoke and emailed (12 times) over the course of 2 months being promised they would compensate. To this day I NEVER heard back… to say poor customer service would be an understatement! I would go so far as to say completely unacceptable and unprofessional!

10

Ramin

29 Sept 2024

·

Stayed 4 nights

The manager he was great 😊 he is helpful Thank you, John

4

Nate

8 Jun 2025

·

Stayed 1 night

Pictures online are not even close to condition in person. This hotel is not cleaned well. Run down and falling apart. Ceiling in room had patch work not completed. It looks like they never dust or clean outside facility. Arrived to room when they said I could check in, however, room still hadn’t been cleaned. Delayed our check in process by nearly and hour. Host appeared depressed or high and didn’t seem to care about guest experience one bit. Way too expensive for experience we had. Hotels across the street have similar rate with ocean views. Never again.

10

Gerald

29 Sept 2025

·

Stayed 1 night

This was a last minute find. The location was steps to the beach and a pretty good taco stand. On site parking was really helpful. Our room was comfortable and provided everything we needed. The staff was friendly and very accomodating.

4

Loren

28 Jul 2024

·

Stayed 3 nights

I was in Laguna Beach for a conference and, as my daughters booked 14 West as the recommended hotel had only King rooms available. The location was excellent and within close proximity to Main Beach and Laguna shopping so that my daughters would be sufficiently occupied while I was at my conference. Everything was fine until I received several frantic messages from the hotel manager, John stating they were having issues with my credit card payment. I visited the front desk where I was told that my bank had flagged my account for fraud, preventing any charges. I attempted to contact my bank but they were closed, so I promised to contact them in the morning prior to leaving for my conference to resolve the issue. John knocked on the room door at 10:30pm, waking my daughters and demanded to have an alternate form of payment. I gave him another credit card but asked that he he not charge it before I had the opportunity to resolve the fraud hold with my bank in the morning. Not only did he go ahead and charge my card, but it turns out that the reason my bank flagged for fraud was because the person at the desk entered my card information incorrectly 3 separate times, so they blocked it, suspecting that they were attempting fraud.In the morning,I went to the hotel front desk with my banker on the phone to rectify this issue. Never received an apology or callback from John and the walkways were filthy & blow dryer didn’t work in bathroom. Next time, we’ll book Casa Loma or Montage.

4

Jennifer

27 Apr 2025

·

The front desk person barely spoke and acted like we were bothering him when checking in. Same thing on the way out. We had fb walk around the block to check in and the layout was weird with how we had to park and then walk a block to check in and then back again. We didn’t see any staff the entire 3-day stay and no one spoke to us and it seemed like the staff was non-existent.it was hard to park in the underneath space with a lot of poles and other cars in the way. Then you had to climb up steep stairs to get to the rooms. The room was big and very nice but I couldn’t imagine trying to carry heavy suitcases up those stairs. Maybe it’s just how everything is in California with the weird layout and the way people acted indifferent or snobby and not welcoming.

2

Stephen

30 Jul 2023

·

Stayed 6 nights

Shocking hotel. Confirmed a weeks booking with Hotels.com and then upon arrival from UK they said they had no knowledge of it. Provided proof of confirmation/booking and cost and they still could not be bothered. Just said they were full up. Hotels.com tried to solve the issue to no avail. Manager never bothered to contact us either. This hotel should not be allowed to be listed and should not be taking bookings.

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AI-generated summary based on recent guest reviews

Location

Highly walkable base across from beach access and near shops, restaurants, a grocery store, and the trolley. Some traffic or courtyard noise reaches certain rooms.

Related guest reviews

10

Cody

19 Apr 2025

·

Stayed 1 night

We loved the location! Met all of our needs.

10

Michael

18 Feb 2025

·

Stayed 5 nights

A perfect location within walking distance of everything I wanted to visit while in Laguna/

10

Glenn

4 Aug 2025

·

Stayed 2 nights

This is our second time staying here & will definitely go back. It is centrally located to everything & an easy walk to the beach. They offer towels and chairs for rental to take to the beach, too. There is a coffee shop & a Ralph’s grocery store across the street. The parking is a little tight - especially if you have an oversized truck, but we made it work. The staff were all friendly & there is a bbq area in the courtyard, too.

10

Andrew

18 Dec 2025

·

Stayed 3 nights

Location., location, location and price. Thank you.

10

Michelle

19 Jul 2025

·

Stayed 3 nights

Affordable and location is in the heart of Laguna, walkable to everything or hop on the Trolley.

8

Shawn

12 Oct 2025

·

Stayed 3 nights

The highligt is the location is great. Withink walking distance to the places I like to go. The hotel is more like a Howard Johnsons Motel. The rooms are clean but dated and a bit worn. The common areas are same.Easy to get in and out. Nice deep pool and for the most part very quiet considering its proximity to PCH. Also, I estimate the hotel was 20-30% occupancy during my stay so noise level may go up with higher occupancy. Staff is awesome helpful and friendly. My slightly off season rate was about $700 for 3 nights which is not bad for the location. I would probably stay there again

8

patrick

7 Jul 2024

·

Stayed 5 nights

Very well located in laguna beach across the street from easy beach access. Ralph’s supermarket across the street. Good taco stand directly in front. Walking distance to main park and other dining options. Rooms are average 2-3 star hotel quality - pool is nice ; staff are friendly especially Marie ! Had problems trying to change arrival day with Expedia; could only talk to an AI bot, said to call front desk, front desk said to call Expedia since reservation was made through them - typical runaround ; that’s the only bump

10

Oliver

26 Oct 2024

·

Stayed 2 nights

14 West is close to restaurants, shopping and of course the beach. 14 West was clean, quiet and did everything we needed and wanted while visiting. Ralph’s grocery store 2 min away - Highly recommend

10

Michael

13 Jan 2025

·

Stayed 3 nights

Property was very convenient to the beach, shopping and dining.

8

Melanie

17 Mar 2024

·

Stayed 1 night

Location, location, location

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Dining

The continental breakfast is very basic with limited selection and variable quality; several guests opt for nearby cafes.

Related guest reviews

8

Marcella

11 Jan 2025

·

Stayed 5 nights

very nice courtyard with pool. facility is very old and worn. one long hair in he bath tub is no big deal but that it was missed was a little worrying about the level attention to cleanliness. continental breakfast was crammed in one corner that prevented more than one or two people from getting food at the same time. the fruit, cereal and bagel were fine. the pastries and coffee were bad. the space heaters were hidden the corner of the bedroom and it was needed. the booking ad did not clearly state the fee for parking (it is 35$ a night). the location is great; right across from The Taco Stand and a short walk to beaches and downtown.

10

Evyonne

7 Mar 2024

·

Stayed 3 nights

Pros: room was clean Liked the sink outside of shower room Could walk to restaurants and shopping Walk to the beach!!!! Very pretty courtyard Cons: breakfast was lacking No electric outlets , had to use the one in bathroom to charge phones.

10

Karen

26 Oct 2024

·

Stayed 2 nights

Service at front desk was very good, room was interesting and comfortable. Location was good, just a short walk to downtown shops and restaurants and across the street from beach access. Didn’t use the pool but it looked nice. Breakfast was pretty simple but what was advertised.

6

Kerry

26 Oct 2024

·

Stayed 2 nights

We had a suite with jacuzzi tub and fireplace - neither of which were working. They advertised the pool was heated, but we were informed it wasn’t done in the off season. The continental breakfast was really a joke with a very few basic items.

10

Anita

9 Oct 2024

·

Stayed 1 night

Check in was smooth. Service was great. Hotel is super cute and boutique. This was a good value for the money. Clean, cute. Rooms are small but fine. Limited breakfast options.

8

Holly

17 Jun 2024

·

Stayed 1 night

We stayed one night. Check in was easy, staff were super nice. The room was clean and probably one of most unique we have stayed in with a different layout than the common hotel room which made the stay even more memorable. I'd say the only hiccup was the breakfast was very bare and typical. Ended up walking across the street to The Orange to get breakfast. We would definitely stay there again!

8

Jaroslav

4 Sept 2024

·

Stayed 2 nights

Close to the beach. Breakfast is in main lobby/ walkway and is very poor. Bagels, donuts coffee tea cereals. All the cheapest you can get. Staff is friendly and willing to help. Property needs improvement in maintenance.

8

Brenda

12 Mar 2024

·

Stayed 1 night

Laguna Beach is an exorbitantly pricey area to stay. This hotel offered a clean space to lay my head for the night and I really appreciated the Continental brkfst and complimentary WiFi. Check-in/out was also easy

10

Victor

11 Feb 2025

·

Stayed 2 nights

Very nice stay. Very good location. Great ramen down the street and a grocer right next to the hotel. The continental breakfast is very sparse but the coffee is hot. Wpukd recommend, wpuld return.

8

Irina

25 Dec 2023

·

Stayed 2 nights

The deluxe rooms are OK, it was nice to have a kitchenette. With the "modern" furnishing, though, they are not very comfortable (e.g. metal table and chair). The resort fee is unjustified, since the chairs, umbrellas, and towels at the pool require an extra fee, the parking is offered for a fee, and the continental breakfast might be the worst one I ever had (a couple of cheap pastries, 1-2 bagels, a few slices of bread, coffee and hot water). All these placed by the entrance, not a real breakfast area. Bottom line: not a resort, but with a quite pricey resort fee.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$128
February	US$130
March	US$149
April	US$171
May	US$201
June	US$200
July	US$268
August	US$311
September	US$208
October	US$178
November	US$166
December	US$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $244	16 $171	17 $171	18 $471	19
20 $170	21 $170	22 $170	23 $171	24 $200	25 $334	26
27 $192	28 $170	29 $171	30 $168

Su	Mo	Tu	We	Th	Fr	Sa
				1 $168	2 $248	3 $248
4 $146	5 $146	6 $146	7 $146	8 $149	9 $220	10 $233
11 $146	12 $146	13 $146	14 $146	15 $146	16 $232	17 $231
18 $156	19 $155	20 $152	21 $144	22 $144	23 $217	24 $225
25 $143	26 $143	27 $144	28 $143	29 $145	30 $172	31 $180

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Full Beds (South Building)

Deluxe Room, Multiple Beds (North Building)

Deluxe Room, 2 Queen Beds (North Building)

Deluxe Room, 1 Queen Bed (North Building)

Standard Room, 1 King Bed (South Building)

Deluxe Room, 1 King Bed (North Building)

Standard Suite, 1 King Bed with Sofa Bed (South Building)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about 14 West Laguna Beach

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Prices for upcoming dates