Name: Hotel Figueroa, Unbound Collection by Hyatt
Address: 939 South Figueroa Street, South Park, Los Angeles, California, United States of America, Los Angeles, California, US
Price range: US$151–US$828 per night
Rating: 8.63

What guests think

Travellers describe Hotel Figueroa, Unbound Collection by Hyatt as a stylish historic stay with welcoming staff, a relaxing pool, and a convenient downtown location near Crypto.com Arena and the convention center, though rooms often run small and noise levels vary.

Guests praise the decor, bars and on-site dining. Common drawbacks include expensive valet and destination fees, occasional elevator outages, early pool or bar closures, and some maintenance or A/C issues. Downtown's surrounding streets can feel rough or noisy to some, even though the property itself feels secure and convenient for events. Expect character and lively social spaces over large rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout pool, attractive common areas, and on-site bars/restaurants enhance stays. Trade-offs reported are pricey valet/destination fees, occasional elevator outages, limited hours for the pool or bars, and sporadic venue closures.

Related guest reviews

8

Thomas

11 Jul 2025

·

Stayed 3 nights

At the time of my stay, there were 2 elevators but one of the was out of service. Very inconvenient. Other than that it’s was a nice hotel.

4

Christian

18 Jul 2024

·

Stayed 1 night

Was expecting a lot more to be honest, the room is tinny, restroom has windows, which is weird!! Pool closes at 7 pm!? Bar closes at 9:45! Will need to stay at another hotel next time

6

Isabel

16 Jun 2024

·

Stayed 1 night

Very nice hotel but restaurants and bars were all closed which was such an inconvenience. I called before checking in and they assured me all restaurants were open.

8

Romina

9 Oct 2024

·

Stayed 4 nights

There is parking but very expensive, $50 plus fees and taxes comes out to $90 per day And they don’t mention it to you once you get the invoice.

8

Dan

6 Apr 2025

·

Stayed 1 night

Parking $$

10

Kerri

22 Jan 2025

·

Stayed 3 nights

We love staying at “The Fig”. The staff are all very friendly and helpful. The hotel is clean and has a great vibe. My only issue is that the bar shuts down early, sometimes before the listed hours.

8

Elizabeth

23 Aug 2025

·

Stayed 5 nights

We love this place (my family and I ) and are regulars at this point whenever we visit LA, but there’s some ongoing things I noticed that I would change. 1: closing the pool at 7 or 8pm is a bummer —it’s really fun to night swim, it doesn’t have to be open for all night parties but 10pm seems reasonable and it’s what a lot of hotels do. Also, last call at the bar was 10p, maybe 11 or midnight would be better. There’s a boutique party vibe to this place but the party was ending quickly this time. 2: There are clearly always children here so a kids menu would be great, PLEASE!-so much less food waste that way! 3: I saw a lot of signs of the hotel slipping—black tape holding our window shut, our tv did not work, their “custom” box water replaced with plastic bottles midway through stay, shorter hours in the restaurants or restaurants not open at all. It’s good deal for what it is but always has been, and these signs are only recent. The exorbitant “resort fee” should cover things like this. I hope you’re doing okay hotel fig, we love you but the changes I noticed have me a little hesitant about returning again.

10

Pia

28 Sept 2025

·

Stayed 1 night

This is a historic hotel (1926) updated very tastefully to preserve the character of the building and the period and it has an amazing vibe. We booked one of the rooms with two queen beds. It was surprisingly spacious for an older hotel. The beds and pillows were nice and the bathroom was tastefully updated. We enjoyed the lightly heated pool. It is great for adults but maybe not for young kids because the shallow end starts at 4 ft deep and extends only a couple of yards. The pool area felt like an oasis and we didn't hear the traffic. We enjoyed a tasty breakfast in Cafe Fig. They also have a beautiful dinner restaurant called Deme overlooking the pool which we hope to try another time. The hotel is a couple of blocks from the Crypto arena and convention center so super convenient if you attend a concert like we did.

10

Roberto

7 Jul 2025

·

Stayed 3 nights

1 of the elevators was out but the staff opened up the service elevator to relieve wait times. Very nice staff

8

Kristina

5 Aug 2025

·

Stayed 4 nights

Loved the location in relation to the convention center and Crypto arena. Unfortunately one of the two elevators went down making things difficult - especially being on the 11th floor. Beautiful old hotel. It reminded me of old Hollywood. The staff was very helpful and friendly.

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Cleanliness

Many guests describe rooms and common areas as clean or spotless. A few outliers note flies in the lobby, one bed-bug report, a damp bedding incident, and occasional drainage or dust issues.

Related guest reviews

10

Stephanie

12 Oct 2025

·

Stayed 5 nights

Cozy, clean and quiet

8

Ashley

26 Jun 2024

·

Stayed 5 nights

Everything was so clean

10

Kittym

17 Oct 2025

·

Stayed 2 nights

We had a wonderful stay at Figueroa Hotel, a beautiful hotel that lets you travel back in time. The room was spotless clean, the bed extremely comfortable, noiseless room. We loved every minute spent in the hotel, the staff very friendly and understanding. We plan to go back and our stay will be at Figueroa Hotel.

10

JOHN

20 Oct 2025

·

Stayed 1 night

Very nice charming and glad service team. Clean rooms, bathrooms (room and common areas). Hotel Decoration is superb on any aspect, elevators, floors, pool, bars etc. Honestly my party of 4 were positive surprised with how he Figueroa experience.

8

Stephanie

10 Sept 2024

·

Stayed 3 nights

Hotel is beautiful. Lots of art and updated features. We did have a problem with our window shades, and the shower and sink didn’t drain very well and drains smelled. Staff were nice though. Our room wasn’t cleaned the last day we were there, so we didn’t get our $30 worth of boxed water, but cleaning before was very thorough. Would stay again. Neighborhood was near ghetto, but was safe. We walked to a couple places at night, never felt unsafe. Generally a good stay.

10

Kara

17 Mar 2024

·

Stayed 1 night

Very clean hotel. Staff friendly. Bed very comfortable. Bathroom is beautiful with. Great amenities.

8

Michelle

18 Aug 2025

·

Stayed 2 nights

I would have given this five stars but for two issues. One, know that your room might be very small. The building is old and has so much charm and beauty! But the tradeoff for that in our room was that the frosted glass door for the bathroom was right at the foot of the bed. So when it was dark and one person turned on the light in the bathroom, the light was right in the other person's face in the bed, even though the door was closed. Second, we were quite disappointed that on night one, our bedding felt cold and damp, like it had come out of a dryer too soon. We checked in very late at night and were just too tired to complain and wait for this to be fixed, so we slept in a damp, cold bed that night (night two was perfectly comfortable). I didn't say anything until checkout and received only an apology (I did not ask for more). But everything else about my experience here tells me they would have jumped to fix it if I had spoken up sooner. Overall, I would stay here again. We also enjoyed Cafe Fig in the hotel. I have also stayed at another nearby hotel with comparable pricing, and the staff at Cafe Fig was noticably more warm and approachable.

10

Angelia

9 Aug 2024

·

Stayed 2 nights

Hotel was very clean and staff was amazing. Coffee in the room was the best part

2

Yashar

14 May 2025

·

Stayed 2 nights

There are a lot of flies in the hotel, which is an issue that needs to be addressed. Also, the sofas in the lobby are quite dirty.

2

Deepak

18 Sept 2024

·

Stayed 1 night

Room on 12th floor had bed bugs. I went to bed late around 2 am after finishing work on the desk and had to change room late night. Night staff was helpful.

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Rooms

Rooms feature stylish, historic decor, but many are small with limited storage, sliding or frosted bathroom doors, and low lighting; noise from street or hall can occur. Some report A/C or maintenance quirks, while others find certain rooms spacious and comfortable.

Related guest reviews

10

Mark and Eileen

16 Jun 2025

·

Stayed 1 night

Great boutique hotel, staff helpful and friendly. Pool relaxing Room spacious. Bed comfortable

6

Toby

16 Apr 2025

·

Stayed 3 nights

The staff from top to bottom was great. Hotel was clean, well organized and convenient to many activities. Unfortunately, the assigned room was the size of a broom closet -- hitting shins just trying to move around. No dresser drawers, no table. They were kind enough to bring up a small fridge-- we had to put it in the closet!

10

Ron

22 Sept 2025

·

Stayed 2 nights

Staff was great. Really enjoyed the vibe. Room was clean. Only bummer not enough space for desk. But overall I'd definitely stay again!

6

James

15 Apr 2025

·

Stayed 3 nights

Room was clean and fairly comfortable. There was excessive street noise (room on 12 floor). The window opened, but did not close securely. That may contribute to the noise issue.

6

Devon

30 Mar 2025

·

Stayed 2 nights

When you’re paying almost $500 a night, you expect there to be more than a dingy lamp, that’s far from the door, to light the entire room. The room was cramped, had no sound barrier between it in the hallway, and there wasn’t even a proper bathroom door. Poor value. The only reason to stay here is the convenient location and the amazing shared space on the ground floor, which is beautiful, and well suited to working in. That said, if you want a good cup of coffee there? Don’t bother.

8

Cheryl

3 Sept 2024

·

Stayed 3 nights

This hotel is very comfortable with watm decor throughout. The rooms are very clean and spacious. The one downside was the bathroom. We had a standard king room, and the bathroom has no storage for Toiletries. I suggest a small shelf at the very least.

6

Tristan

16 Oct 2024

·

Stayed 1 night

I recently stayed at Figueroa Hotel located in downtown LA. The location is undeniably convenient, making it easy to explore the city. The building itself is nice, and the room I stayed in was spacious. However, my experience was impacted by a significant issue: the in-room A/C was broken, and they had placed a portable A/C unit inside. This really ruined the ambience of the room. The exhaust was vented through the window using a large steel plate that covered half of the view, which felt clunky and out of place. It would have been appreciated if the hotel had informed us about this beforehand, and a discount should have been considered given the circumstances. On the positive side, it’s great that the hotel is pet-friendly, though the pet fee is $50 per night. The restaurant experience was also mixed. The Mediterranean Greek food was delicious, and the cocktails were well-prepared. However, the service left a lot to be desired. We waited for 30 minutes with just water and menus, and I had to approach a waitress myself to place our order, which was disappointing. Overall, it was an average experience. The potential for a great stay was there, but for the price, it didn’t feel like good value. With some improvements in communication and service, this hotel could offer a much better experience.

10

Pia

28 Sept 2025

·

Stayed 1 night

This is a historic hotel (1926) updated very tastefully to preserve the character of the building and the period and it has an amazing vibe. We booked one of the rooms with two queen beds. It was surprisingly spacious for an older hotel. The beds and pillows were nice and the bathroom was tastefully updated. We enjoyed the lightly heated pool. It is great for adults but maybe not for young kids because the shallow end starts at 4 ft deep and extends only a couple of yards. The pool area felt like an oasis and we didn't hear the traffic. We enjoyed a tasty breakfast in Cafe Fig. They also have a beautiful dinner restaurant called Deme overlooking the pool which we hope to try another time. The hotel is a couple of blocks from the Crypto arena and convention center so super convenient if you attend a concert like we did.

8

Henric

4 Nov 2025

·

Stayed 2 nights

Beautiful pool area, stylish boutique hotel. With nice bar and restaurant. Only bad thing is no real door to the toilet. A thin sliding glass door so everyone in the room can see and hear you going is outside my comfort zone for sure

8

Julie

17 Jun 2025

·

Stayed 3 nights

The fridge in the room did not work and the AC would not stay on

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Service

Service is widely praised as warm, accommodating, and proactive, with many positive mentions of front desk and valet. A minority cite issues such as slow or curt restaurant service, housekeeping misses, or billing/fee disputes.

Related guest reviews

6

Laura

14 Jul 2023

·

Stayed 3 nights

Inconvenient times and rude staff. No proper welcome or information provided at check in, we were made to feel like an inconvenience. Check in area is filled with flies. Website says bar is open until 10pm, was told very rudely that bar was closed when we went for a drink at 9:30. The valet staff were very nice and efficient. Overall hotel was overpriced and with an additional 40$ tacked onto our bill for visitor fee. Most hotels will include dinning credits or daily ‘free’ drinks to make up for this inconvenient and unnecessary fee. Our 2 weeks in California were amazing with great accommodations and friendly people, until our stay at this hotel unfortunately.

10

Sharon

6 Jan 2025

·

The Hotel Figueroa in downtown LA will be our go to hotel whenever we are back in the area. Its central location makes it easy to get to wherever you need to go in the greater LA area. It is a short walking distance from some of the best eating venues in the city. The staff is the best from parking the car literally next door to moving us quickly to another guest room for AC issues. We highly recommend a suite room for extra space. And, if you are in LA during a small earthquake, like we were, you are in a sound building structure. Even on a higher floor, just a slight creek and almost undetectable movement! Congrats to your architect, engineers, and staff. Thanks for a memorable stay!

10

John

15 Apr 2025

·

Stayed 1 night

This was a junior suite. We added a day for the night before (last minute) in a 2 double bed room (also 5 stars). I give 5 stars as a thank you to the staff. When I was checking out, the woman at the front desk asked how my stay was. I was very honest about noise throughout the night - she said there was some type of project happening on my floor in the area at the time and refunded one of my fees. That level of customer service reinforced how really awesome this place is for this area. Coming back - 100% (kiddo loved the pool)

10

Mikhael Mei

6 Feb 2024

·

Stayed 4 nights

The customer service at Hotel Figueroa is next level! All of the staff were super friendly and helpful. Our check-in hit a technical snag but the hotel manager comp'd us a drink at the bar while we waited. Didn't need to but it was a delighful way to start the trip. Would definitely stay here again!

10

Hannah

7 May 2024

·

Stayed 2 nights

Our stay at Hotel Figueroa in LA was nothing short of amazing! From the moment we arrived, we were greeted with warm hospitality and a vibrant atmosphere. The hotel itself is stunning, with stylish decor and comfortable amenities that made our stay incredibly enjoyable. What made our experience truly exceptional was the kindness and friendliness of the staff, especially Nicole. She went above and beyond to ensure that our stay was memorable. When she found out that we had just gotten married, she surprised us with a room upgrade, which was such a thoughtful and generous gesture. It truly made our celebration even more special. Throughout our stay, Nicole continued to provide exceptional service, always with a smile and a genuine desire to make our experience the best it could be. Her attention to detail and personalized touches made us feel valued and appreciated as guests. We highly recommend Hotel Figueroa to anyone looking for a fantastic hotel experience in LA. The combination of luxurious accommodations, welcoming ambiance, and outstanding staff like Nicole make it a top choice for any occasion. Thank you, Nicole, and the Hotel Figueroa team, for making our stay unforgettable!

2

Elizabeth

25 Apr 2025

·

Stayed 1 night

DO NOT STAY AT THIS PROPERTY IF YOU ARE A YOUNG FEMALE. I MEAN IT. This property scammed me out of $750 for a one night stay, and will not respond to any of my calls or messages. My friends arrived at the property without me around 2pm last week, I had called ahead the day before and had my friends name put on the reservation so she could check in while I picked up our rental vehicle. Upon arrival she was immediately told she was unable to check in without me present. Weird but okay. Fine. We check in and all is well, we are maybe in the room for an hour or 2. We are then out for the rest of the night only back to sleep and check out at 12. Upon checking out I was not questioned or informed that I would not be receiving my deposit back, nor the fact that we had allegedly smoked in the room which was another $500 charge. The man at the desk was kind and asked if I wanted a copy of my receipt. I said emailed, we left. No problems. I finally checked my statements on monday, to see a $980 charge. I looked for the receipt I was supposed to be emailed and it was no where to be found. I had to manually visit the Hyatt site to find my itemized receipt and see where the $750 was coming from. Furthermore, no one in my party is a smoker? I have called 3 times and left 2 voice mails, all of which is being ignored. I stay in 20 hotels a year and never have I been treated like this. I have disputed the charges with my bank, what a god awful property. SCAMMERS!!!!!!

10

Monique

19 Aug 2025

·

Stayed 5 nights

Everyone was extremely nice and efficient

10

Roberto

7 Jul 2025

·

Stayed 3 nights

1 of the elevators was out but the staff opened up the service elevator to relieve wait times. Very nice staff

6

Don

29 Sept 2024

·

Stayed 3 nights

Poor service Actually forgot to make up room. Not acceptable at $600/ night

8

Karen

19 Apr 2025

·

Stayed 1 night

Ambience was upscale. Hotel staff was a bit aloof at times.

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Location

Central DTLA spot steps from Crypto.com Arena/LA Live and the convention center, convenient for events, dining, and transit. Some guests find the surrounding streets rough or noisy, though many still consider it walkable and secure enough.

Related guest reviews

10

Carmela

14 Feb 2025

·

Stayed 3 nights

Hotel Figueroa is a beautiful hotel and located a in great spot for DTLA.

10

Mai Cher Michelle

6 Apr 2025

·

Stayed 2 nights

Loved the hotel! Staff was amazing and very helpful. The location was amazing, very close to the Peacock Theater and a night market. Had lots of dining options near by. Would definitely book again with this hotel.

10

Alisha

23 Jun 2024

·

Stayed 1 night

Such a beautiful cute hotel! Staff was friendly. If you’re not from LA just beware of walking in bad areas around hotel. We went to a concert at the Novo and it was extremely convenient to walk back

10

Stephanie

22 Sept 2025

·

Stayed 1 night

This hotel is in a great location, especially if you are attending an event at the Peacock theater. The decor is cool, the pool was awesome, and we really enjoyed our breakfast at The Fig.

10

Pia

28 Sept 2025

·

Stayed 1 night

This is a historic hotel (1926) updated very tastefully to preserve the character of the building and the period and it has an amazing vibe. We booked one of the rooms with two queen beds. It was surprisingly spacious for an older hotel. The beds and pillows were nice and the bathroom was tastefully updated. We enjoyed the lightly heated pool. It is great for adults but maybe not for young kids because the shallow end starts at 4 ft deep and extends only a couple of yards. The pool area felt like an oasis and we didn't hear the traffic. We enjoyed a tasty breakfast in Cafe Fig. They also have a beautiful dinner restaurant called Deme overlooking the pool which we hope to try another time. The hotel is a couple of blocks from the Crypto arena and convention center so super convenient if you attend a concert like we did.

10

Isaiah

29 Jul 2025

·

Stayed 1 night

Very nice and clean right in DTLA. Excellent location

8

Jeanette

3 Mar 2025

·

Stayed 1 night

The hotel is perfect for location if you are attending anything at Crypto.com arena. Very walkable to LA Live. Hotel felt secure, looked well kept and had nice decor overall. With many hotels nowadays they did have a lot of fees and deposits, but it’s expected in many hotels like LA. Overall I would stay again if needing to stay overnight for an event in downtown

10

kane

29 Dec 2024

·

Stayed 2 nights

This is an awesome building with a lot of history. The area is very rough, but incredibly convenient to get to crypto arena and access to the freeway is excellent.

10

Cynthia

26 Aug 2023

·

From the very moment I walked up to the building, the staff were friendly and helpful! The room was clean and comfortable! And it was so close to the convention center and Crypto Arena, as well as a short walk from the metro stop. If I ever come back to LA, I will stay here! Even if I'm not going to the convention center or arena, I will book a room here!

10

Jennifer

29 May 2025

·

Stayed 1 night

I loved that the hotel was central and close to everywhere I needed to be. It was very clean and the bed was super comfy.

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Dining

On-site venues like Cafe Fig and other restaurants receive frequent praise for tasty food, cocktails, and pleasant settings. Reported drawbacks include high prices, occasional slow or curt service, limited hours, and a few comments about limited breakfast choices.

Related guest reviews

10

Louise

27 Sept 2023

·

Stayed 4 nights

Dining was fantastic

10

Stephanie

22 Sept 2025

·

Stayed 1 night

This hotel is in a great location, especially if you are attending an event at the Peacock theater. The decor is cool, the pool was awesome, and we really enjoyed our breakfast at The Fig.

10

alyson

20 Dec 2023

·

Stayed 4 nights

Great stay at the Fig! We enjoyed our four night stay & got to try out all the restaurants & the bar. Had lots of tasty food & drink, amazing service (everyone was super nice) & even had a pool day, which was so lovely on a December day. Liked the amenities upgrade to the citrus forward Banho Claus Porto toiletries. They give you little lotions & soap, and the shower has large refilled bottles of shampoo, conditioner & shower gel. We appreciated the empty fridge for our leftovers & tasty espresso with a convenient machine in the room. Also had tasty self serve coffee in the lobby every morning until 11am (or later). Beautiful space & comfy bed = happy travelers. A few notes: bring ear plugs for street noise if you’re a light sleeper like me, and the drapes weren’t blackout, so might need a sleep mask & make sure you don’t have an adjoining room for quiet. We could hear every word & giggle from our neighbors the first few nights, but thankfully they were quiet at night. There aren’t any robes or slippers, which was fine by us, but just an FYI. Can’t wait to get back for another wonderful stay.

10

Kerri

22 Jan 2025

·

Stayed 3 nights

We love staying at “The Fig”. The staff are all very friendly and helpful. The hotel is clean and has a great vibe. My only issue is that the bar shuts down early, sometimes before the listed hours.

10

Pia

28 Sept 2025

·

Stayed 1 night

This is a historic hotel (1926) updated very tastefully to preserve the character of the building and the period and it has an amazing vibe. We booked one of the rooms with two queen beds. It was surprisingly spacious for an older hotel. The beds and pillows were nice and the bathroom was tastefully updated. We enjoyed the lightly heated pool. It is great for adults but maybe not for young kids because the shallow end starts at 4 ft deep and extends only a couple of yards. The pool area felt like an oasis and we didn't hear the traffic. We enjoyed a tasty breakfast in Cafe Fig. They also have a beautiful dinner restaurant called Deme overlooking the pool which we hope to try another time. The hotel is a couple of blocks from the Crypto arena and convention center so super convenient if you attend a concert like we did.

10

Pierangela

7 Apr 2025

·

Stayed 1 night

Good location, very nice decor. Had breakfast at their restaurant and it was very good.

8

Kristen

10 Nov 2025

·

Stayed 4 nights

Not much of a selection for breakfast- having a over the counter service with to go coffee would be awesome.

6

Susan

21 Apr 2025

·

Stayed 2 nights

The breakfast was greasy and they charged me three times for my stay. I shouldn’t have to wait for those to fall off. The hotel was beautiful and the room was cute.

10

Louise

14 Apr 2025

·

Stayed 3 nights

The artwork and art books around the lounge were exceptionally nice. The background music in that area was sort of loud. Deme was also very loud. The food at Deme was delicious and beautifully presented, and the pool courtyard lovely. The staff was very nice and friendly.

8

Guillaume

10 Nov 2024

·

Stayed 1 night

Great service except at the restaurant which less than amateur

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$236
February	US$305
March	US$255
April	US$226
May	US$222
June	US$189
July	US$205
August	US$180
September	US$188
October	US$260
November	US$206
December	US$174

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $263	17 $341	18 $296	19 $355
20 $164	21 $165	22 $182	23 $180	24 $452	25 $578	26 $228
27 $164	28 $166	29 $165	30 $151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $164	2 $245	3 $263
4 $175	5 $184	6 $183	7 $184	8 $183	9 $250	10 $252
11 $161	12 $190	13 $175	14 $169	15 $170	16 $330	17 $330
18 $828	19 $247	20 $293	21 $237	22 $294	23 $318	24 $307
25 $167	26 $218	27 $203	28 $226	29 $279	30 $559	31 $543

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Suite, 1 King Bed (Casa)

Suite, 1 Bedroom

Suite (Casablanca)

Junior Suite, 1 King Bed

Room, 1 Queen Bed (High Floor)

Room, 1 King Bed, Accessible (Roll-In Shower)

Suite (Figueroa)

Room, 2 Queen Beds

Room, 1 Queen Bed

Room, 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Figueroa, Unbound Collection by Hyatt

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Prices for upcoming dates