Hotel Chez Swann

Sineage is difficult to find

Pleasant property that is aging reasonably well

Staff was pleasant and helpful. Conveniently located. Good wifi. My room was comfortable but the old wooden floor creaked a lot. No one under me so no matter and very little sound from other rooms. Room was clean but hallways had same dust and debris for my entire 5 days stay. Breakfast had coffee, juice, yogurt, fruit, cereal, prepackaged sweet stuff and white bread for toast. Would be nice to have something with some protein but there are stores! All said, I'd stay again.

Excellent location

Trying to drop off my luggage for Checkin the two spots were taken. As they were by the same two cars in the 15 minute only space. The front desk admitted to me days later these were staff members using them for their shift! Problems with amenities not working in the room? Same neglect! Giving you more than half a roll of toilet paper for a multi day stay? Same neglect! Room cleaning? Same neglect! The manager was asked three times to contact me. Either staff just doesn’t relay these messages, or she is the one who doesn’t care! But I was never contacted, because I would have preferred to have given her an opportunity before posting a negative review.