Is parking available at the property?

Covered valet parking is available for CAD 35 per day. Additionally, nearby parking is available for CAD 25 per day, located 2133 ft away and open from 7:30 AM to 10:30 PM.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately CAD 23 for adults and children.

Does the property allow pets?

Pets are allowed, with a maximum of 2 pets per stay. A fee of CAD 50 per pet, per stay applies, but service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Montreal, just steps from Monument National and Complexe Desjardins. It is approximately 0.4 miles from Place des Arts and the Montreal Symphony Orchestra, with easy access to public transport.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children staying for free, but rollaway or extra beds are not available. Free cribs are available upon request.

What are the policies regarding extra beds and cribs?

The property offers free cribs upon request, but rollaway or extra beds are not available. There is no information provided regarding maximum numbers or associated costs.

Hotel Zero 1 Montreal - Comfortable City Stays

Average nightly price at Hotel Zero 1 Montreal by month, last 12 months (USD)
Month	Average price
January	US$85
February	US$90
March	US$83
April	US$106
May	US$204
June	US$189
July	US$181
August	US$178
September	US$193
October	US$139
November	US$107
December	US$96

What guests think

At Hotel Zero 1 Montreal, travelers consistently praise the central, walkable location and many note clean, comfortable rooms with good views, while recurring concerns include parking hassles, a single slow elevator, uneven housekeeping, and simple, often underwhelming breakfast.

Service feedback is mixed: many describe friendly, helpful staff, but others report slow responses or unwelcoming interactions. Rooms range from modern and quiet with panoramic views to smaller, dimly lit spaces with temperature or water-pressure issues. Expect a well-located, good-value base with variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is a frequent pain point, with limited or unavailable valet, off-site garages, extra fees, and size restrictions. Only one elevator serves the building and can be slow; the gym is small, and the terrace closes early.

Related guest reviews

6

Cheyanne

14 Aug 2025

·

Stayed 2 nights

No valet parking so we had to use another parking garage. Would have appreciated a map to the garage. Also, would have liked to know there was no valet as I would have cancelled.

10

Meena

2 Aug 2025

·

Stayed 3 nights

The terrace was beautiful, wish it was open later. Also wish the gym had air conditioning.

8

Eric

3 Aug 2025

·

Stayed 2 nights

No parking available at the hotel. Guests are directed to a public parking garage and pay at their own expense. This garage does not accommodate anything bigger then a car. Guests are left on their own to find parking. Ended up paying $60.00 for parking. Would like to have a credit considering the $22.00 per room valet credit offered at time of booking was not honored

8

Baron

28 Sept 2025

·

Stayed 3 nights

Great location, nice rooms, friendly staff. The only downside is the parking situation, two options, use their valet (40 bucks tax incl) or you park it in a spot about 900m for 25 bucks plus taxes.

8

Konstantin

14 Sept 2025

·

Stayed 2 nights

The location is great - walking distance to the old city and all the attractions. The parking is the pitfall. It's just horrible. Everything else is very good - room is spacious and clean, staff is friendly.

6

Rachael

24 Jul 2025

·

Stayed 2 nights

Funky hotel, very decent for the price. We had an issue of arriving back at 10pm after a very hot summer day, needing showers, and the water was out. We called the front desk and they advised there was an emergency and would be out until 1am. Considering i keep getting pointless messages from the hotel to my expedia account, maybe they could also message important things like you dont have water all night?? Also, they have a lovely terrace to sit out on but it closes at 9pm which is pretty useless in the summer, that is when it just starts to be sunset and the lights come on and youd want to sit and relax.

8

Joanne

18 Oct 2025

·

Stayed 3 nights

Stayed at this hotel with my partner for the long weekend. Location-wise, it's super convenient, considering that you're close to two subway stations, and can easily also walk to Chinatown or even to Vieux-Montreal. The room was equipped with a microwave, mini-fridge, a simple Nespresso coffee maker, etc., if that's something that you need. There were a few things that could be off-putting to some people: 1) The elevators are super slow. There's only one elevator for everybody in the hotel, and there are many floors. Sometimes you're waiting for quite some time. My partner and I would sometimes use the stairwell when possible; 2) The sheets were kind of weird. Basically one flat sheet above and another flat sheet below the duvet (vs. using a duvet cover); so it moved around a lot when we woke up. Otherwise, convenient, quiet, and a simple place to stay in if you just need a place to sleep, etc.

8

Mandy

23 Oct 2025

·

Stayed 2 nights

Pros: Convenient location for metro. Friendly staff. English speaking. Onsite meals. Tidy spaces. Quiet. Cons: Dark interior. Very snug shower space. One single elevator for staff/guests. No in-room safe; lacking small extras- no bottled water in room, no bag for the ice bucket, no ice machine on my floor, very limited access for charging devices (had to pull out the extension cord from behind the bed); wifi dropped more than once so I ended up just using my own data.

4

Tim

3 Jun 2025

·

Stayed 2 nights

The hotel is cheaply built and is already showing a lot of wear. It is in a part of Montreal where there are lots of people asking for money on the streets and people who are clearly high on drugs. Despite this, there is no security at the front door and no card tap security in the elevator. The front desk was messy and staffed by only on receptionist and the valet parker. The lobby was full of leaves that had blown in and which were just left there. the valet parking only is available 7.30-10.30 which does not allow for either an early departure or getting back a little later after a night out. Very poor overall

10

David

10 Oct 2025

·

Stayed 2 nights

Great location, lots of fun nearby. Nice, clean, spacious rooms. Fitness room is small, could be a little more furnished. Nevertheless, I keep coming back, as the price is good.

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Cleanliness

Cleanliness is inconsistent: many rooms are tidy, but multiple reviews cite stained furnishings, odors, dirty lobby/elevators, and housekeeping that is on request and sometimes not completed. A few guests reported rooms not cleaned on arrival.

Related guest reviews

10

Nicole

24 Nov 2025

·

Stayed 4 nights

The front staff were great, the room was clean and it was a pleasurable stay.

10

Ian

2 Jan 2026

·

Stayed 1 night

Clean and spacious

2

Franky

3 Jan 2026

·

Stayed 1 night

Very disappointing experience. When I checked in, I was given a room that had not been cleaned at all. On top of that, the staff was unsure and asked me to wait at the reception while they “double-checked” whether the room was cleaned or not. This is not professional and not acceptable for a hotel. Basic standards like cleanliness and proper room preparation were clearly not met. I would not recommend staying here. No compensation, nothing.

4

Sandrine

15 Aug 2025

·

Stayed 7 nights

Bien placé. Chambre taille correcte. Équipement frigo micro-onde cool. Ménage pas fait pendant le séjour malgré les demandes de passages. Sale en général.

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6

Franco

21 Nov 2025

·

Stayed 3 nights

Dirty entrance hall and smelly elevator, room was ok

2

cuifeng

28 Aug 2025

·

Stayed 1 night

The hygiene of this hotel is extremely poor. The bed linens had blood stains and were full of hair, and the walls were covered with many dirty marks. After reporting these issues, no one responded or tried to resolve the problem. Very disappointing experience.

6

Ava

28 Jul 2025

·

Stayed 3 nights

Headboard in room had stains, walls were stained, sheets were stained as well as the duvet which didn’t have a duvet cover it had two flat sheets in between which didn’t do anything. The hallways smelled like pee. At 9:30am while we were sleeping housekeeping knocked twice then proceeded to open the door and i had to scream for her to understand we were inside. (no the service please sign was not on the door). I wouldn’t stay here again and the price was way too high for the quality of this hotel. Pictures on website are pretty deceiving.

6

Claire

15 Sept 2025

·

Stayed 4 nights

The hotel is very central and great for getting around to everything! The inside is very tired looking and two of the three sets of drapes in our room has various stains on them. The bed was ver comfortable but there is definitely some care and attention that could be done on the inside. Front staff were friendly enough, but not your typical hotel reception staff - more like a bunch or friends hanging out behind the desk. This hotel ‘could’ be nice - it’s trying hard to be trendy & contemporary in decor, but it’s just done cheaply. Overall, not awful, just ok - and you get what you pay for as it is really reasonably priced for its location,

6

Rolando

22 Oct 2025

·

Stayed 4 nights

Apesar da localização central, o hotel está em uma área com muitos moradores de rua, uma área mais suja de Montreal. O Hotel em si não é muito limpo, não houve nenhum dia limpeza no quarto, e a comunicação com os atendentes era difícil. O elevador tinha um cheiro bem forte.

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4

Nimrat

5 Sept 2025

·

Stayed 2 nights

Service was okay but the room was really dirty. The furniture had visible stains and were really gross to use.

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Rooms

Rooms vary widely: many are comfortable, modern, quiet, and offer great city views; others feel small or dim with awkward layouts. Recurring complaints include temperature control, weak water pressure or small showers, occasional maintenance issues, and spotty Wi‑Fi.

Related guest reviews

8

Alexandre

8 Jan 2026

·

Stayed 2 nights

Very comfy bed. Nice room. Great view. Great service.

10

Elimari

31 Aug 2025

·

Stayed 1 night

Beautiful rooms, comfortable bed and the view from the room into Downtown Montreal was incredible!

10

Alvaro

3 Oct 2025

·

Stayed 5 nights

ZERO1 is at a great location clove to Complex DesJardins with many shops and dining options and the IGA Supermarket (very convenient) and the hotel is well kept. If you get the rate with breakfast you can enjoy a self-service good breakfast at the restaurant directly accessible from inside the hotel. My only observation is that the internet was kind of choppy during my stay and the temperature control is not local to your room. You have to call Front Desk so they change your temperature settings remotely which the temperature variation during Fall was a bit frustrating. Other than that, overall I had a good experience.

10

alyssa

24 Nov 2025

·

Stayed 1 night

Room had broken items and missing remote. Small annoyances.

8

Martin

14 Oct 2025

·

Stayed 2 nights

Chambre un peu bruyante en raison d'un ascenseur à proximité constamment en mouvement et dont le bruit se transmettait à la chambre

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8

Aslam

12 Oct 2025

·

Stayed 5 nights

Yes kitchen was fully equipped. However, toilet roll holder in washroom was broken and roll was falling down. Stand shower in washroom was small and on top of that it did neither had sliding door nor curtain, therefore taking shower was inconvenient because of risk of water spill into the washroom floor.

8

Mandy

23 Oct 2025

·

Stayed 2 nights

Pros: Convenient location for metro. Friendly staff. English speaking. Onsite meals. Tidy spaces. Quiet. Cons: Dark interior. Very snug shower space. One single elevator for staff/guests. No in-room safe; lacking small extras- no bottled water in room, no bag for the ice bucket, no ice machine on my floor, very limited access for charging devices (had to pull out the extension cord from behind the bed); wifi dropped more than once so I ended up just using my own data.

10

Marwan

11 Nov 2025

·

Stayed 2 nights

GREAT Hotel - very clean and great view.

10

Daniel

17 Nov 2025

·

Stayed 1 night

Really nice room, we had a loft room, so nice and roomy with great bathroom. Really quiet including indoor noise and outside noise. Very clean room. Friendly staff

6

Kathy

6 Jul 2025

·

Stayed 1 night

Water pressure in the shower was so weak it was a problem.

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Service

Service is mixed: many guests praise courteous, helpful staff and smooth check‑in, while others report slow or unclear communication, unwelcoming interactions, and housekeeping requests not honored.

Related guest reviews

10

Raymund Patrick

6 Sept 2025

·

Stayed 3 nights

Superb service from the staff especially the night shift

6

Suzanne

27 Aug 2025

·

Stayed 5 nights

When we arrived, our room was not ready, so we waited about 20 minutes. We were told that they were short-staffed - because it is their busy season - so we would have to request room cleaning the day before we wanted it, or no cleaning would be done. When we got to our room, the fridge did not work. They brought us broken fridge after broken fridge, until finally the 4th fridge worked. We were told that they had a basement full of broken second-hand fridges that they repair as needed. When we complained about the fridge situation, we were given free breakfast that was valid only on the following day. Anytime we needed something (e.g., the fridge replaced), they took about 20-60 minutes to do it. There was often no one at the front desk, and a sign that said: Back in 5 minutes. The bedding was odd - a duvet between 2 straight sheets - and pillows that were very large and firm. The room was okay, but a bit rough around the edges. The location worked well for what we wanted (we were there for a music festival), and the layout was ideal for 2 friends who wanted separate rooms. So overall, not bad, but lots of room for improvement.

4

Mohamed Mourad

1 Feb 2025

·

Stayed 10 nights

They didn’t clean the room for 3 consecutive days. At some point the manager himself kept saying they will clean the room in 10 minutes, while I was waiting in the lobby. I would wait for about 30 minutes then checked and nothing happened. Then I had gone back to the manager to check again and he apologized and said it will be taken care of in about 5 minutes. I would wait in the lobby again for about 30 minutes and had checked and it turned out they didn’t clean again. I repeated the process 3 times and the same manager kept over promising the room will be cleaned in 10 minutes but nothing happened. On my last check with the receptionist the manager had left and so did the cleaning crew and I had no choice but waiting till next day. Next days they over promised again and the room didn’t get cleaned until the fourth day.

2

Franky

3 Jan 2026

·

Stayed 1 night

Very disappointing experience. When I checked in, I was given a room that had not been cleaned at all. On top of that, the staff was unsure and asked me to wait at the reception while they “double-checked” whether the room was cleaned or not. This is not professional and not acceptable for a hotel. Basic standards like cleanliness and proper room preparation were clearly not met. I would not recommend staying here. No compensation, nothing.

6

Emilie

10 Sept 2025

·

Stayed 1 night

The service wasn't very welcoming, as if you were bothering someone when you arrived at reception. There was no pillow on the bed, and the water was only scalding hot. Even after notifying the problem, the service was disappointing for a 3-star hotel. The wifi was terrible.

10

Ricky

18 Nov 2025

·

Stayed 2 nights

Got in late. Staff very professional. Easy check in process. Clean room. Great location.

8

Eric Douglas

8 Sept 2025

·

Stayed 7 nights

Very friendly staff. One of our two rooms wasn't fully cleaned and had some maintenance issues, so they moved us pretty quickly to another, even on a busy week (F1 race in June). It's a short walk to the metro station, and there are lots of great restaurants, shops, and clubs near the hotel. The rooms all seem to be somewhat unique, and are oddly shaped - clearly, some creativity went into laying out the building.

10

James

24 Feb 2026

·

Stayed 2 nights

Courteous helpful staff. Great location

8

Marilou

6 Oct 2025

·

Stayed 5 nights

Room was a large size however on the last 2 nights of our stay the wifi stopped working. The front desk tried to help by logging us into their other server which was still a little spotty but works. We were give complimentary breakfast for 1 day for our trouble. The breakfast was ok because it was free of charge but if I were to pay for that I wouldn't be happy. I think the hotel can do better with their breakfast. Other than this all staff that we interacted with front of the house and back of the house(housekeeper) are super great. They anticipate your needs and are very helpful. We love this place. We are coming back for a 2nd stay in a few days. Glad we booked our return stay here instead of somewhere else.

2

Laetitia

19 Sept 2025

·

Stayed 7 nights

Un hôtel qui régresse de plus en plus avec des responsables insolents (un certain Zain), qui traite les clients de menteurs alors qu'il est lui-même incapable de donner suite à un simple e-mail... Vraiment déçue Ce n'est pas un 5 étoiles, mais sa localisation est la seule chose qui fait que j'y loge... Un personnel par accueillant du tout et non respectueux du tout. Mérite un Zéro comme son nom...

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Location

Central and walkable for Chinatown, Old Montreal, Quartier des Spectacles, and transit (including the 747 bus), frequently praised. Some note a rougher feel with visible homelessness around the property.

Related guest reviews

10

Evgenia

13 Oct 2025

·

Stayed 1 night

Great location. Very walkable

10

Hemant

30 Sept 2025

·

Stayed 4 nights

Prime location and great rooms

8

Arnaud

8 Oct 2025

·

Stayed 1 night

hotel à prix résonnable, quartier sale avec beaucoup d'itinérance

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10

Karenne

21 Aug 2025

·

Stayed 2 nights

Personnel courtois et professionnel. Chambre avec vue panoramique. Emplacement parfaitement situé à proximité du vieux-port, quartier chinois, village, quartier des spectacles et centre-ville. Tout est à distance de marche et le secteur est desservi par plusieurs stations de métro. Quoi demander de mieux!?

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10

Chantale

19 Nov 2025

·

Stayed 3 nights

Location was perfect. Room size was large.

10

Elaine

3 Oct 2025

·

Stayed 1 night

It was in a great location for sight seeing and being able to walk around old montreal and chinatown.

10

Graham

5 Oct 2025

·

Stayed 1 night

Excellent location. On the 747 Bus route from Pierre Trudeau International Airport. Great good venues nearby, short walk to Old Montreal

10

Francis

22 Aug 2025

·

Stayed 2 nights

Hotel zero is located in a perfect spot. You have access to the old port and all of the river activities plus Saint Catherine’s Street and the full spectacle quarter and the various arts centers. And Mount Royal is also in walking distance. There is a lobby bar and a nice Terrace on the fifth floor. The Neighborhood right around the hotel is a little shabby, bordering Chinatown, but it’s perfectly safe and easy.

10

Andre

16 Jul 2025

·

Stayed 1 night

Location is great, neighborhood a little bit less great at night… but that is par for the course. Having lived in Montreal for a very long time I knew what it would be like. Staff was great. Plenty of dinning options and locations. Room could have used a bit of love, curtains near bed were stained… Other than that all good

10

Rahul

28 Nov 2025

·

Stayed 2 nights

Great property at a great price. I was worried about parking but everything was taken care of (off site underground parking for a fee). Room was very decent and comfortable. Area was very close to old montreal and some great restaurants.

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Dining

Breakfast is simple with limited variety; several guests found it not worth the price or cited cold items and extras, though a few thought it fine when included. Most comments focus on breakfast rather than other dining.

Related guest reviews

10

juan

1 Aug 2025

·

Stayed 2 nights

Hotel was ok, not to fancy, just good location. Breakfast was not so good. for 20cad, i did not get much stuff. Probably it is better to buy something outside

8

Josee

3 Oct 2025

·

Stayed 2 nights

Très bien situé. Petit déjeuner à éviter.

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10

Luciana

2 Jun 2025

·

Stayed 2 nights

I was good value for the money. Friendly staff and nice breakfast. Good location, near Chinatown entrance. Walking distance to Old Montreal and subway station. Bus from the airport stops in front of it. Would stay there again. Gym was nice and quiet. I used it everyday.

10

Diane

17 Oct 2025

·

Stayed 2 nights

Breakfast was fine and included hot and cold offerings. I would have appreciated more healthy options such as whole grain bread or plain yogurt. Boiled eggs were great. Had it not been included I would not have paid the $23 but would have gone to a nearby cafe.

8

DHANASEKAR

28 Oct 2025

·

Stayed 2 nights

Breakfast was okay, not much varieties and not worth for 20 dollars. very less staff. Best location, everything in walkable distance.

8

ERIC

5 Oct 2025

·

Stayed 7 nights

Good location. Limited staff at checkin so longer wait than expected. Not impressed by breakfast as tables were not clean, warm food was tepid at most. Restaurant has only limited menu. Not an issue as plenty of restaurants all around

8

Philippe

19 Oct 2025

·

Stayed 2 nights

petit déjeuner pas très qualitatif, pain basique confiture cheap heureusement pas de fromage ni charcuterie ou poisson les oeufs par contre était parfaits et le personnel aussi

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10

Amrik

11 Jun 2025

·

Stayed 2 nights

The property was good, in a great location. Breakfast options could be better.

8

Henriette

4 Feb 2026

·

Stayed 3 nights

Staff was plasant, room was clean, beds very comfy, love that the window opens. Rooms are poorly laid out - some small edits would make a big difference: I.e. some shelving near the narrow bathroom sink to put your toiletries, more towel racks or hooks, hooks near the door (the coat closet is nowhere near the door), boot tray for drippy winter boots. The breakfast is basic and not worth paying for! Other than that, it's ok value for the discounted price we scored.

8

Marilou

6 Oct 2025

·

Stayed 5 nights

Room was a large size however on the last 2 nights of our stay the wifi stopped working. The front desk tried to help by logging us into their other server which was still a little spotty but works. We were give complimentary breakfast for 1 day for our trouble. The breakfast was ok because it was free of charge but if I were to pay for that I wouldn't be happy. I think the hotel can do better with their breakfast. Other than this all staff that we interacted with front of the house and back of the house(housekeeper) are super great. They anticipate your needs and are very helpful. We love this place. We are coming back for a 2nd stay in a few days. Glad we booked our return stay here instead of somewhere else.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $109	2 $109	3 $112	4 $125	5 $110	6 $110	7 $181
8 $108	9 $110	10 $161	11 $110	12 $112	13 $144	14 $137
15 $108	16 $112	17 $111	18 $112	19 $112	20 $113	21 $110
22 $110	23 $112	24 $110	25 $112	26 $112	27 $160	28 $132
29 $112	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $100	2 $100	3 $100	4 $110	5 $110
6 $100	7 $100	8 $100	9 $100	10 $100	11 $110	12 $110
13 $100	14 $100	15 $100	16 $100	17 $100	18 $110	19 $107
20 $100	21 $100	22 $98	23 $100	24 $100	25 $110	26 $133
27 $118	28 $102	29 $122	30 $139	31 $158

Hotel Zero 1 Montreal

Prices for Hotel Zero 1 Montreal

Monthly average prices

About this property

Location

Room options

Panoramic Room, 1 Queen Bed

Standard Room, 1 Queen Bed (Hip)

Standard Room, 2 Queen Beds (2Hip)

Suite, 1 Queen Bed with Sofabed (Living)

Standard Room, 1 Queen Bed (Pop)

Loft, 1 Queen Bed

Guest reviews of Hotel Zero 1 Montreal

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Zero 1 Montreal

Considering this hotel for your Montreal trip?

Prices for upcoming dates

Business details