Is parking available at the hotel?

Offsite parking is available at a fee of GBP 19.00 per day, located 0.1 miles away from the hotel. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Does the hotel allow pets?

The hotel does not allow pets, except for service animals.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Manchester, just an 8-minute walk from the National Football Museum and a 10-minute walk from AO Arena. It is 1.3 miles from Canal Street and 1.7 miles from the University of Manchester.

What are the policies for children staying at the hotel?

Up to 2 children aged 16 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express Manchester City Centre Arena

Average nightly price at Holiday Inn Express Manchester City Centre Arena by IHG by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$111
March	US$108
April	US$113
May	US$122
June	US$121
July	US$97
August	US$93
September	US$107
October	US$135
November	US$126
December	US$121

What guests think

At Holiday Inn Express Manchester City Centre Arena by IHG, travellers highlight a central, walkable location and generally clean, straightforward rooms, with many praising friendly, efficient staff and the included breakfast that suits short city visits.

However, breakfast often feels crowded with queues, limited seating, and inconsistent hot items. Room comfort is mixed: several guests mention small doubles or soft mattresses and thin sofa beds, plus intermittent air conditioning faults that leave rooms warm. There’s no on-site parking, though nearby garages offer discounts. Suited to short city stays and event visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site parking, but nearby car parks (e.g., Printworks/APCOA) are used with hotel discounts. Public areas are simple; a small bar is available.

Related guest reviews

10

Wong

4 Mar 2023

·

Stayed 4 nights

Hotel overall are comfortably and conveniently. City center and shopping/ restaurants are all around the corner. Safety parking is available in 5 minutes walk with hotel discount code £15 per 24-hours. I’ll come back in my trip and high recommend to others

10

David Brian

8 Aug 2025

·

Stayed 3 nights

Friendly staff. Nice breakfast. No fuss. Good location. Parking is easy; just prebook and use the code on APCOA before your visit. The discount code is HOLINN24. Website www.apcoa.co.uk. I parked at the Printworks car park.

10

Vanessa

17 Feb 2025

·

Stayed 1 night

The hotel was a great base for our trip it was handy for the AO Arena & carpark .

10

Amir

25 Aug 2025

·

Stayed 1 night

No underground parking available.

10

Divin

3 May 2025

·

Stayed 2 nights

The stay was good and the staff was friendly only not at all happy with parking, big hotel with no parking 😀 paid extra cost for the parking

8

Douglas

8 Aug 2025

·

Stayed 1 night

Lovely staff, spacious room great fast shower, came with daughter to watch concert at Co op live arena. Location perfect! when travelling to arena uber was easy to get only £5-£6, coming out the arena make sure you pre book taxi or uber! Breakfast was good, variety of hot food including pancakes which was our favourite. We parked in the recommended car park by the hotel and this was super easy, five minute walk to hotel.

10

Angie

9 Nov 2025

·

Stayed 1 night

Only two minutes walk from the Arndale Centre. Clean comfortable hotel with plenty of choice for breakfast. No on site parking. Can park at the Arndale Centre for £20 for 24 hours

10

Lisa

24 Oct 2024

·

Stayed 1 night

Great location for city centre and in our case AO arena, stayed afew times now .Always clean , friendly, helpful staff and good breakfast included , secure car park 5 minutes walk away payable online for 24 hrs

8

Ruth

5 Jan 2025

·

Stayed 1 night

Booking hotel was easy and straightforward. Bsthrooms were lovely. Beds a little soft for my liking but were ok. Clean. However when it came to booking the off site parking recommended this was really difficult. Each time i tried to book 24hr parking, it kept saying there wasnt any spaces despite the website showing spaces. I rang the hotel to query as using the hotel a discount was offered, which again o couldnt use. Hotel stayed there was an issue but offered no alternative. Ended up paying full price for parking. No compensation offered by hotel when i arrived. Disappointing. Overall stay was good.

10

Edith

22 Mar 2025

·

Stayed 1 night

Difficult to navigate to the hotel as we were driving and so many one way systems, no parking at the hotel but we did unload the car, we had booked into a car park that was recommended and that was fairly nearby. Everything was within walking distance much easier than driving. The AO arena was only 10 minutes away to walk. Reception was speedy and the receptionist was helpful.

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Cleanliness

Many guests find rooms clean, but recurring issues include stained carpets, occasional mould, and housekeeping lapses such as soiled towels.

Related guest reviews

10

David

28 Nov 2025

·

Stayed 1 night

Clean comfortable room. Friendly staff.

4

laura

5 Jun 2025

·

Stayed 2 nights

Hotel is very outdated and needs a huge upgrade. Rooms are tired and old looking. Mould growing in the bathrooms and on the shower head so very bad housekeeping standards. There was even a rip in the duvet. I was moved twice as the first room moved to the A/C didnt work and had a fault message and then got moved into a 'nicer room' not really sure it was much nicer but better than the previous two. Had breakfast the morning, the apple juice was sour and the bacon and sausage had been sat there so long that it was rock solid! Staff at reception were very good and friendly and the location is great for the Arndale but thats the only saving grace! I would recommend staying somewhere else.

10

Sheila

8 May 2024

·

Stayed 1 night

The room was clean enough but stains on the carpet a bit off putting

4

Ashley

23 Jun 2025

·

Stayed 2 nights

The room was adequate but not very clean or well cared for. I called reception and housekeeping many times to request an ironing board and iron but after being ignored for over an hour I had to go to reception and request in person. They were clearing just ignoring the phone. Overall I just felt it was a lot of money for a very basic experience. I wouldn’t stay here again.

2

Elizba

9 Jul 2025

·

Stayed 2 nights

The room was untidy no housekeeping on any of the days Room was very basic, can’t open the windows and the air conditioning didn’t work. We booked a double room and the room We got was not a double room and extremely unclean and the size of the room was very small

6

Sarah

30 Jul 2025

·

Stayed 2 nights

Great location, quiet room but carpet stained, musty smell in the room and mattress very poor - could feel the divan base through the mattress. Breakfast not great. Staff however were lovely and very helpful.

6

Jon

7 Jul 2025

·

Stayed 1 night

So on google maps the postcode takes you to Blackfriars St (Treehouse Hotel) so not a great start when walking from the station. Hotel simple, nice, good value, breakfast (limited but decent) included. Room fine, although large amount of mold down one walll, I asume due a leak above from the roof- we were on the top floor

4

Tatenda

2 Jun 2025

·

Stayed 1 night

Lovely location for wanting to a lot of things in Manchester. Shower drained very slow and often found ourselves in a puddle of water after showering. This meant we had to wait approx 10mins for the shower to drain before the other person could shower. One of the towels had hairs on them which wasn't great either.

2

Paul

8 Sept 2025

·

Stayed 1 night

Stayed here overnight to drop my son off at Uni for the year. I am an IHG member and have had good overall service from this Hotel group. The bare minimum of any hotel ever is basic cleanliness. Our room had a white towel hung up in the bathroom with a very noticeable brown stain on it. ( I would like to think it is chocolate but that is wishful thinking) The weird thing is it was hung up like that so the stain is on the outside in full view and I assume the maid has said yes thats fine. ( or missed it to be fair) This is unacceptable and makes you question the general Hotels cleaning standard, bedding etc. I was asked at breakfast it the room was ok and told them no and why. They did apologise and the manager came over to personally apologise ask well. Rest of the hotel is functional, location is ok ( kind of down an alley) Staff were polite and helpful but the towel overshadows all of it unfortunately.

10

Louise

16 Nov 2025

·

Stayed 1 night

Spotless hotel. Excellent staff. Problem with tv fixed in minutes. Lovely big shower stall. Breakfast good.

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AI-generated summary based on recent guest reviews

Rooms

Basic rooms with good showers; some are small. Comfort varies, with reports of soft or small double beds, thin sofa beds, and intermittent air conditioning faults leaving rooms warm.

Related guest reviews

10

Kirsteen

8 Nov 2025

·

Stayed 1 night

Room available when checked in, clean throughout. Only downside was location of room, very noisy outside early in the morning which woke me up.

6

Mark

10 Apr 2025

·

Stayed 1 night

Room 307, shower was not warm enough, even turned right up. Air con remote stuck on fan so couldn’t adjust the temperature

8

Daniel

8 Nov 2025

·

Stayed 1 night

Room was too hot, aircon only pumped hot air, windows don’t crack or open. Obviously an issue previously for other guests as fan placed in the room, which offered little respite from the swelter. Reception today me that “there’s nothing she can do about itt but thanks for stating. A very underwhelming final interaction with the

8

Daniel

29 Sept 2025

·

Stayed 1 night

Good business hotel. Mattress too soft for my liking tho!!

6

Brian

30 Nov 2025

·

Stayed 1 night

Sofa beds are in need of updating, too thin

6

Bettina

28 Sept 2025

·

Stayed 1 night

Stay booked as attending concert at Co op Live. Bed was comfortable & room was very quiet. Great shower.

6

Paula

2 Jun 2024

·

Stayed 1 night

No air con in a very hot room. Room 414. Our friends were in room 416 and their air on was also broken. Obviously not a one off!! Very uncomfortable nights stay with no window to open. There was a fan in the room but this was inept and no way helped the situation.

8

David

16 Sept 2025

·

Stayed 1 night

Friendly staff, great breakfast options, clean room with good views on high floor, nice shower, but bed very uncomfortable - needs a new mattress I think. Also had an accessible room which was strangely located the farthest from the lift?

4

Mohammed Abid

4 Nov 2025

·

Stayed 1 night

Service was good and hotel and hotel room was clean. It wasnt however, value for money. We paid good money for 2 premium rooms but there was nothing premium about it. The double bed was a small double and the sofa bed was a cheap one, the mattress was very flimsy and I had a terrible night's tossing and turning to try and nod off. The view out of this premium room window was of the hotel opposite us. Not impressed, wont be returning here any time soon.

6

Michael

8 Sept 2023

·

Stayed 2 nights

The only drawback was the air-conditioning which was not working and it's one major factor for my choosing the place because of the hot weather. I was given a fan as alternative.

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Service

Service is widely described as friendly and helpful, with quick fixes and flexible check-in noted. Some report slow check-in, difficulty reaching staff, or inflexibility around changes and room requests.

Related guest reviews

10

Sarah

17 Sept 2025

·

Stayed 1 night

Nothing to complain about. Staff were very friendly. easy check-in. Nice room. Comfortable nights sleep. Great location. Breakfast very good, if not a little busy; couldn't find anywhere to sit straight away but soon resolved.

6

Paul

2 Jun 2024

·

Stayed 2 nights

Don't bother picking a specific room type or making any special requests. You'll be ignored on both even if your request is agreed. I booked a Premium Room with 1 Double Bed and one sofabed advertised as being suitable for up to 3 people. I was going to let my mother have the double and I would have the sofabed for our two night break and had requested this in the special requests section. The day after I booked it was kindly confirmed by a named member of staff that "The sofa bed will already be completely made up for you for your arrival - I will make a note that you need one on your reservation!" When we got to the hotel around 6 pm to check-in, we were told the room we had booked had already been re-assigned to someone else, probably an IHG loyalty member, and that it is commonplace here not to get the room you have booked due to this practise, if you aren't a member. Lady at counter said I really should have made a special request if I needed the sofabed so I showed her the confirmation email that my request for this had been agreed to. I was told that we had now been assigned just a double with no sofa but they were sufficiently perceptive to realise a double wouldn't work for me and my mother. Best she could do was to give us a twin room with two single beds. So I was very disappointed with the service in this regard only, though not the person at the check-in desk herself who was kind to my mother at all times. Stay was otherwise ok. Nice cooked breakfast.

6

Juliet

29 Dec 2024

·

Stayed 1 night

Check in was very slow. Not slick and professional. Room very adequate and clean. Well equipped

4

Ashley

23 Jun 2025

·

Stayed 2 nights

The room was adequate but not very clean or well cared for. I called reception and housekeeping many times to request an ironing board and iron but after being ignored for over an hour I had to go to reception and request in person. They were clearing just ignoring the phone. Overall I just felt it was a lot of money for a very basic experience. I wouldn’t stay here again.

10

Lois

12 May 2025

·

Stayed 1 night

Staff particularly very friendly & helpful from the moment we walked into the hotel to the point we left

10

Gary

8 Feb 2025

·

Stayed 1 night

Excellent stay, staff excellent especially Peter he was brilliant he got us booked in so quickly and i can't fault the hotel, will stay again when i need to visit Manchester again

2

Mark

19 Nov 2025

·

Stayed 1 night

The reason i marked this hotel low was due to orginally booked because we was going to a concert in the area .The concert was cancelked so I asked if i could move the booking to another date which they wouldnt let us do . Very disapointing and would think about booking with this company again .

6

Dennis

4 May 2025

·

Stayed 1 night

Compared to what we paid, for a night, there are better options… Check in at the hotel was quick and flexible, but I experienced no flexibility before. We came to visit the match from Man city and booked in advance. The match was rescheduled and we had to book an extra night. The hotel was full (I can understand), but I can’t understand they didn’t allow us to cancel since we were two weeks in advance with the request. It makes it annoying to book two hotels for two nights. I expected a bit more flexibility, since we initially wanted to book an extra night. Breakfast was not good, but it’s included so I didn’t expect much. If you just eat yoghurt and fruit, it will do. (Cappuccino was good though). Location is good, but as said earlier there are better options for the same or a lower prize

10

Catherine

17 Nov 2025

·

Stayed 1 night

Great stay ! Room was clean and cozy staff was amazing always feel welcomed when staying here

10

Louise

16 Nov 2025

·

Stayed 1 night

Spotless hotel. Excellent staff. Problem with tv fixed in minutes. Lovely big shower stall. Breakfast good.

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AI-generated summary based on recent guest reviews

Location

Central and walkable for AO Arena, the Northern Quarter, Arndale and transport links; convenient for shopping, dining and concerts.

Related guest reviews

10

David

9 Apr 2025

·

Stayed 2 nights

Great location a short walk from city centre with a good selection of eating and drinking options beside the hotel. Good breakfast and safe luggage storage.

10

Maria

29 Sept 2025

·

Stayed 2 nights

Location couldnt be better. Surrounded by shops restaurants and bars....yet rooms were quiet...no sounds from street. Staff were friendly and helpful...breakfast was good with large selection of food.

10

David

26 Apr 2025

·

Stayed 1 night

First time stay In Manchester the hotel was in a perfect location close to Victoria train station and Tram stations.

10

julie

14 May 2025

·

Stayed 1 night

Excellent value, clean and comfy beds and a fantastic breakfast. Very convenient to the train station and AO arena. Highly recommend.

10

Shona

24 Nov 2025

·

Stayed 2 nights

Lovely clean big room. Very comfy bed and choicd of pillows! Great breakfast - loved the pancake machine. Great location for AO Arena and lots of food options around. Definitely will book again.

10

Aileen

22 Oct 2025

·

Stayed 4 nights

Very clean hotel overall, excellent view from the top floor across the city, very friendly staff, very convenient location - short walk to most transport connections and to various shops and landmarks

10

Angie

9 Nov 2025

·

Stayed 1 night

Only two minutes walk from the Arndale Centre. Clean comfortable hotel with plenty of choice for breakfast. No on site parking. Can park at the Arndale Centre for £20 for 24 hours

10

Lynn

29 Mar 2025

·

Stayed 2 nights

Great hotel really central for everything

10

Mia

13 May 2025

·

Stayed 1 night

Nice conveniently placed hotel right in the city centre perfect for shopping and a music show

8

Colin

25 May 2025

·

Stayed 1 night

Great Location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included and often praised for choice, but recurring issues include overcrowding, queues, limited seating, and inconsistent quality or replenishment of hot items and drinks.

Related guest reviews

8

Pauline

22 Jun 2025

·

Stayed 1 night

Only glitch was breakfast It was a busy morning but the food was not of a good standard and staff could not keep up with demand. Queued and waited for a long time for hash browns which came out undercooked, no white bread for toast. Shame but this would not put me off staying again

10

Sarah

17 Sept 2025

·

Stayed 1 night

Nothing to complain about. Staff were very friendly. easy check-in. Nice room. Comfortable nights sleep. Great location. Breakfast very good, if not a little busy; couldn't find anywhere to sit straight away but soon resolved.

6

Mrs Nicola

22 Sept 2024

·

Stayed 1 night

Efficient check in, room was clean and tidy. Sofa bed was very uncomfortable to sleep on, double bed was ok although the room was very hot (mid Sept). Air con “on” but made no difference. Breakfast was chaotic and too busy, had to queue for a table. Decent breakfast although no tea bags or sugar left. Again very hot in there.

8

MARK

15 Nov 2025

·

Stayed 1 night

Very crowded at breakfast. Not many tables to eat at. Staff slow to clear tables.

8

Steven

23 Nov 2025

·

Stayed 2 nights

well presented and clean room, breakfast was chaotic tho. I think need look at system l. not alot of space and not alot of clean / clear tables.

6

JAN

2 Mar 2025

·

Stayed 1 night

Manchester no longer a good value destination. We've stayed her loads of times but it's just getting too expensive for the experience. Breakfast is a shambles, no juice, tea/coffee machines out of order, no cutlery and empty tables left too long with dirty crockery and cutlery. Would think twice before booking again.

4

Leanne

5 Apr 2024

·

Stayed 1 night

dreadful experience at breakfast - very few foods on offer available, dirty tables not cleared, nowhere to sit, coffee machine broken and the poor staff unable to cope. woefully understaffed to manage with the volume of guests.

10

Shona

24 Nov 2025

·

Stayed 2 nights

Lovely clean big room. Very comfy bed and choicd of pillows! Great breakfast - loved the pancake machine. Great location for AO Arena and lots of food options around. Definitely will book again.

6

Dane

30 Dec 2023

·

Everything was great up until the morning. They had obviously not prepared for the amount of people staying. The shower was cold. The queue for breakfast was out to the lobby. No cups for coffee/juices, the staff were barely struggling to keep enough food out and everyone was fighting for seats. I do not blame the staff but something drastically went wrong that morning.

10

Sue

24 Apr 2023

·

Stayed 1 night

Hotel is in an ideal location, close to AO arena, we were at a concert there, parking was also great, we parked on Apcoa which is 2 mins away from the hotel. Only thing we didn't like was breakfast, like shcool dinners, fruit juice no taste, coffee machine not working then all you got was hot milk, food awful, left to have breakfast at home, I'd stay at the hotel for being in a prime location but not bother with the breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $134	20 $246	21 $97	22 $77	23 $113	24 $257
25 $108	26 $75	27 $81	28 $70	29 $70	30 $135	31 $250

Su	Mo	Tu	We	Th	Fr	Sa
1 $61	2 $76	3 $241	4 $69	5 $95	6 $178	7 $217
8 $108	9 $99	10 $120	11 $109	12 $118	13 $150	14 $220
15 $61	16 $75	17 $120	18 $114	19 $112	20 $246	21 $233
22 $103	23 $78	24 $120	25 $118	26 $112	27 $216	28 $245
29 $67	30 $79

Holiday Inn Express Manchester City Centre Arena by IHG

Prices for Holiday Inn Express Manchester City Centre Arena by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Twin Beds (Extra Floor Space)

Standard Room, 2 Twin Beds

Premium Room, 1 Double Bed with Sofa Bed, City View

Standard Room, 1 Double Bed, Accessible

Premium Room, 1 Double Bed with Sofa Bed (With Sofabed)

Standard Room

Standard Room, 1 Double Bed (With Sofabed)

Guest reviews of Holiday Inn Express Manchester City Centre Arena by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Manchester City Centre Arena by IHG

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