Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is by 10:00. Early check-in and late check-out are available for a fee of NZD 50, subject to availability.

Where is the property located in relation to key landmarks?

The property is located in Frankton, Queenstown, within a 10-minute drive of Kiwi and Birdlife Park and Skyline Queenstown. It is 0.2 km from Lake Wakatipu and 2.4 km from Queenstown International Airport.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of NZD 50 per stay. Advance request is required for cribs.

Marina Apartments in Frankton - 4 Star Stay

What guests think

At Marina Apartments - Element Escapes, guests frequently praise the scenic lakeside location, spacious self-contained apartments, and comfortable beds, with many enjoying quiet stays and easy access to buses and walking paths along the waterfront.

Interiors are generally clean and well equipped. However, feedback on service and communication is mixed, with no reception after hours, unaddressed requests or cancellations, and occasional room allocation, maintenance, lighting or noise issues (including light seepage from the car park). Best for independent travellers seeking self-catered comfort, while being aware of limited on-site support.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

anthea kate

22 Sept 2024

·

Stayed 6 nights

Great location for a fantastic view of the lake! Easy to find on main road into Queenstown. Large spacious room, quiet and clean. Fully self contained apartments, great for families. Parking out front. Located about 5kms from Queenstown centre, so we had a car but also local bus stop right out front. Best view of the lake and long walking track along the front of the apartments. Wine bar close by and pop up brewery. 2kms to other large shopping complex and not far from airport. We would definitely stay here again!

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Cleanliness

Most guests find apartments very clean and tidy. A few mention issues like stained mugs or an unpleasant room smell.

Related guest reviews

4

Nelson

3 Oct 2022

·

Stayed 7 nights

strong unpleasant smell in the room.

10

Caidi

17 Dec 2025

·

Stayed 3 nights

Clean room

10

zylma

25 Oct 2023

·

Stayed 7 nights

A very well-equipped and clean apartment. We feel at home, located in a magnificent location close to everything. Highly recommended especially for a long stay vacation.

8

Mikael

9 Feb 2026

·

Stayed 3 nights

Belle appartement très propre très agréable. Dommage que l'on entend autant la route côté cours.

10

OSCAR

29 Dec 2024

·

Stayed 3 nights

FACIL ACCESO , MUY LIMPIO EL DEPARTAMENTO , BUEN SERVICIO

8

rozanne

7 Apr 2025

·

Stayed 5 nights

On the whole the property was good My comments. The mugs provided were very warn and stained They don’t look very hygienic. Also the drape facing the carpark did not keep the light out at all. The bright lights from the carpark kept the room light all night very annoying

10

Shane

3 Oct 2023

·

Stayed 5 nights

The apartment was in a convenient location, very tidy and quiet. Great views from the apartment with easy access to the water front for walks.

10

anthea kate

22 Sept 2024

·

Stayed 6 nights

Great location for a fantastic view of the lake! Easy to find on main road into Queenstown. Large spacious room, quiet and clean. Fully self contained apartments, great for families. Parking out front. Located about 5kms from Queenstown centre, so we had a car but also local bus stop right out front. Best view of the lake and long walking track along the front of the apartments. Wine bar close by and pop up brewery. 2kms to other large shopping complex and not far from airport. We would definitely stay here again!

10

Paul

30 Mar 2025

·

Stayed 4 nights

Clean and quiet, but small.

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Rooms

Many describe the apartments as spacious and comfortable with great lake views and functional kitchens. Some report shortcomings such as poor light-blocking curtains, occasional noise, dated bathrooms, or minor missing items (e.g., ironing board, TV remote).

Related guest reviews

6

Jodi

18 May 2025

·

Stayed 4 nights

Easy check in/out, we did have issues with not having twin beds made into the king. The team left linens at the door for us to do. The beds were different heights which made sleeping uncomfortable for a couple The curtains in the rooms werent hiding any light with the lights from carpark streaming through, the whole room was lit up. We did not sleep well here. There were some light bulbs that werent working but the team offered to come and change them for us There was construction in the apartment above us which was very noisy during the day when we were trying to rest. If we had of known this was going to happen we would have stayed elsewhere The place was warm and welcoming, it was nice to have heated floors in the bathroom. Rooms we spacious enough. Good cooking areas and open plan living, dinning, kitchen

8

rozanne

7 Apr 2025

·

Stayed 5 nights

On the whole the property was good My comments. The mugs provided were very warn and stained They don’t look very hygienic. Also the drape facing the carpark did not keep the light out at all. The bright lights from the carpark kept the room light all night very annoying

10

Francois

4 Jan 2023

·

Stayed 19,356 nights

Spacious and calm, with a great view of The Remarkables. We took all our meals outside on the terrasse. The only down was a missing remote for the TV in the bedroom.

10

Richard

25 Feb 2024

·

Stayed 3 nights

Beautiful location and apartment. Lots and lots of space in the room and a wonderful balcony with great views of the area. Cooking was easy, layout was wonderful. It’s a bit of a way from Queenstown, but then you’re safe from its bustle.

10

anthea kate

22 Sept 2024

·

Stayed 6 nights

Great location for a fantastic view of the lake! Easy to find on main road into Queenstown. Large spacious room, quiet and clean. Fully self contained apartments, great for families. Parking out front. Located about 5kms from Queenstown centre, so we had a car but also local bus stop right out front. Best view of the lake and long walking track along the front of the apartments. Wine bar close by and pop up brewery. 2kms to other large shopping complex and not far from airport. We would definitely stay here again!

10

Paul

30 Mar 2025

·

Stayed 4 nights

Clean and quiet, but small.

10

Trang

2 Oct 2025

·

Stayed 3 nights

Great location, views were fantastic. Apartment was very spacious and very comfortable beds.

8

Bashar

25 Jul 2023

·

Stayed 4 nights

Nice view. Spacious. Nice walk track next to it. Bus Stop in front by the main road. Toilets a bit dated. Needs updating. Toilet paper was terrible like sandpaper. We had to buy toilet paper.

10

Siew Hwee

29 Nov 2023

·

Stayed 4 nights

The apartment is spacious with a very nice view of the lake and mountains. The kitchen is fully furnished. Besides the kitchen wares and cutler, they also provide salt, pepper and cooking which is the basic condiments of cooking

8

Roshan

18 Apr 2025

·

Stayed 5 nights

The apartment, check in/ out process was great. The pictures are misleading though. We were hyped for an apartment next to the grass looking at the lake however had our views obstructed by other apartments. Did bring this up with the management however never heard back from them. I also think we overpaid. $2800 for 5 nights. The location is great but you will find similar stays around the area for a lower price.

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Service

Check-in and check-out are often easy, but service and communication can be inconsistent. Reports include no reception after hours, difficulty changing room types or getting responses, and a reservation cancelled without contact.

Related guest reviews

6

Tuan

28 Jul 2024

·

Stayed 4 nights

Tried to cancel my stay 3 weeks in advance and they wouldn’t accept. A lower level staff tried to help but it seems management is too greedy. No reception area so if you run into any problems outside working hours youre out of luck.

10

OSCAR

29 Dec 2024

·

Stayed 3 nights

FACIL ACCESO , MUY LIMPIO EL DEPARTAMENTO , BUEN SERVICIO

2

pavi

9 Aug 2025

·

Stayed 4 nights

We were given a disability-access room for our booking, which was not what we requested or expected. It’s not suitable for our needs and when asked we would prefer the standard room type we originally booked.They said they will do it next day But they didn’t change our room for our entire booking .

6

Jodi

18 May 2025

·

Stayed 4 nights

Easy check in/out, we did have issues with not having twin beds made into the king. The team left linens at the door for us to do. The beds were different heights which made sleeping uncomfortable for a couple The curtains in the rooms werent hiding any light with the lights from carpark streaming through, the whole room was lit up. We did not sleep well here. There were some light bulbs that werent working but the team offered to come and change them for us There was construction in the apartment above us which was very noisy during the day when we were trying to rest. If we had of known this was going to happen we would have stayed elsewhere The place was warm and welcoming, it was nice to have heated floors in the bathroom. Rooms we spacious enough. Good cooking areas and open plan living, dinning, kitchen

8

Jacqueline

10 Nov 2023

·

Stayed 4 nights

Really enjoyed staying in this property, comfortable with ample spaces, complete with full kitchen and a good view at the front. Hassle free checking in and out. Will definitely love staying again next time. Highly recommended

2

Jean-Marie

23 Mar 2023

·

Stayed 3 nights

Pas de séjour car réservation annulée par l’établissement alors que je devais payer sur place… pas de réception ! Ni personne pour accueillir !

2

Masakatsu

28 Nov 2022

·

Stayed 3 nights

アパートメントメントの仕組みが分かっていなかった。非接触型チェックイン•アウトは良いが、事前に伝えて欲しかった。チェックインの際、相当不安な状態でした。

8

Roshan

18 Apr 2025

·

Stayed 5 nights

The apartment, check in/ out process was great. The pictures are misleading though. We were hyped for an apartment next to the grass looking at the lake however had our views obstructed by other apartments. Did bring this up with the management however never heard back from them. I also think we overpaid. $2800 for 5 nights. The location is great but you will find similar stays around the area for a lower price.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Lakeside setting with scenic views, a waterfront walking track, and a bus stop nearby. A short drive or bus ride from Queenstown centre, offering a quieter base.

Related guest reviews

10

Linda

14 Mar 2024

·

Stayed 3 nights

It was exactly what we needed.Next time I would choose an apartment with a view.The surrounding area was lovely and a great area to walk.Scenery was beautiful and easy access to airport and town by bus . Enjoyed our stay and would definitely stay there again.I would also recommend to friends and family.

10

Darren

19 Apr 2022

·

Stayed 2 nights

Great stay, location was awesome and right on the lake

10

zylma

25 Oct 2023

·

Stayed 7 nights

A very well-equipped and clean apartment. We feel at home, located in a magnificent location close to everything. Highly recommended especially for a long stay vacation.

10

Mark

26 Jul 2025

·

Stayed 3 nights

Great location

10

Murali K

1 Jan 2022

·

Stayed 6 nights

Everything was amazing especially the view and the location.

10

Shane

3 Oct 2023

·

Stayed 5 nights

The apartment was in a convenient location, very tidy and quiet. Great views from the apartment with easy access to the water front for walks.

10

Richard

25 Feb 2024

·

Stayed 3 nights

Beautiful location and apartment. Lots and lots of space in the room and a wonderful balcony with great views of the area. Cooking was easy, layout was wonderful. It’s a bit of a way from Queenstown, but then you’re safe from its bustle.

10

anthea kate

22 Sept 2024

·

Stayed 6 nights

Great location for a fantastic view of the lake! Easy to find on main road into Queenstown. Large spacious room, quiet and clean. Fully self contained apartments, great for families. Parking out front. Located about 5kms from Queenstown centre, so we had a car but also local bus stop right out front. Best view of the lake and long walking track along the front of the apartments. Wine bar close by and pop up brewery. 2kms to other large shopping complex and not far from airport. We would definitely stay here again!

10

Eleanor

26 Jul 2024

·

Stayed 4 nights

We enjoyed our stay, it was right on the lake, with beautiful views and not far from the main town.

10

Trang

2 Oct 2025

·

Stayed 3 nights

Great location, views were fantastic. Apartment was very spacious and very comfortable beds.

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Dining

Not enough information in reviews.

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Marina Apartments - Element Escapes

About this property

Location

Room options

Standard Studio

Marina 2 Bedroom Apartment with Views

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms, Balcony, Lake View

Apartment

Apartment, 2 Bedrooms, Balcony, Lake View

Marina Studio Room Without View

Guest reviews of Marina Apartments - Element Escapes

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Marina Apartments - Element Escapes