Hotel Esencia

CheckIn Restrictions
Late check-out is available for a fee (subject to availability);

Age Requirements
Minimum age to check in is 18 years old

Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 2222;Pet max weight (per pet) in kg is 1010;Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: USD 200 per pet, per day; Service animals are exempt from fees;

Front Desk Services
Contactless check-in and contactless check-out are available; This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Casa Maya]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Airport shuttle fee per child: USD 319 (one-way), (up to 11 years old); Crib (infant bed) fee: USD 100.0 per night; Rollaway bed fee: USD 200.0 per night;

Dining
Grab a bite at Beefbar Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children;

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 3.18 per accommodation, per night
• Service fee: 15 percent