The Lincoln Hotel Philadelphia

The hot tub didn’t work and I was still charged and know one told me until after I tired to use it i could’ve got a regular room

Worst hotel I’ve ever walked foot into. The moment you check in, you know you’ve made a mistake. The lobby is a liquor store and the clerk is behind bullet proof glass. We got to our room and it was dirty and if walls could talk, I’m sure they would have a lot to say. There was a suspicious red splatter stain by the bed, patched holes in the wall, the door itself looked like it had been kicked in during some kind of dispute (I have photos to prove). The comforter on the bed had cigarette burn holes and we found short, dark, curly hairs on a pillow. The couch in the corner had stains all over it. We immediately felt unsafe in this disgusting environment. I couldn’t even sit on the bed or couch because they were so gross. We went to our party (the reason we were in town) and had to leave early because our children were sick at home. This was around midnight. I told the front desk that we had to check out and go home to our sick children. I asked if we would be charged and she said “yeah you were here 4 hours and that’s enough.” I cannot believe that we were charged to stay at this place! We didn’t even sleep or shower here! We were only physically in the room for 30 minutes. I wouldn’t recommend this place to my worst enemies. I would appreciate if management would reach out to me to discuss our experience at this hotel. Thanks.

It was very good! I enjoyed staying on first floor and the hot tub!

The room was nice the service was nice. But I got the room with the hot tube and when i went to check in was when I was told the jets dont get used becuause of covid. So I still paid the full price for a hot tube in a room that I couldn't even use the jets.

It was good stay! I like staying on first floor better. I like the Jacuzzi or hot tub on first floor where stayed time before last. I think room was 104.

Shower was cold…I couldnt used the hot tub because the water was cold

There is no real traditional lobby at this site. However, they have a ton of concession machines and were very responsive to the few requests we had.

They had beer/win/liquor available for purchase. The desk lady was super nice! Great price

Area is not ideal, Jets do not work, no bubbles, dingy. Just no.

Jacuzzi’s ROOM ARE BROKE THEY WONT TELL YOU THERE BROKE UNTIL YOU BOOK FRAUND

there was a strong urine smell in the room and when taking the stairs to second floor I saw a dead rat

Good prices, clean rooms.

This property lacks multiple function when we first got in on our first room we checked around the room it was dirty and had mold inside the bathroom it wasn’t clean properly. The covers had HOLES. we went to the front desk where there was elderly lady gave us a second room. the second room had BEDBUGS! we left immediately talk to the front elderly lady AGAIN, and SHE told us that there was already “bedbugs everywhere inside the location” and that she didn’t know what to do about it. She gave us a third option to stay in a third room but we declined it. We left the same day we check in. It was awful, unpleasant, uncomfortable, unprofessional. Do yourself a favor and stay away from this location.

My stay was fine but the place needs a serious upgrade. The carpet in the room was filthy and stained. The towels are so old and not very white. The hallway smells like nicotine: The staff was efficient and friendly but I doubt I would ever stay at this hotel ever again.

The rooms need to be properly sanitized. the amount of black mold in my room was pitiful

Staff is good. The property is run down. The room was clean except for the carpet. The room had a very strong cigarette odor. Spend some extra money and stay at one of several other hotels in the area.

Although my room was clean….. the smell of cigarette smoke and weed in the hallway was horrible. Noise all night. Probably 9 outta 10 wouldn’t stay there again.

The picture of the hotel is absolutely misleading. The place is a dump. I would not recommend anyone to stay a this place the fact it is dirty in and out. The room I booked was one the the best rooms they have, but I it had very bad smell and dirty. In addition, they used the cheapest towels in the bath. I even scared to use them. I will never stay at hotel with the same name again. Steve

A guest can see that renovations are in progress. The rooms are updated and clean. Some of the general areas are waiting for renovation. We enjoyed our stay here. It is always nice when you find and affordable rooms when working on the road.

Did not stay room had bugs and was dirty could not sleep on bed or sit on couch

Affordable and spacious. Pretty quiet surroundings. Only thing they would need to modernized the rooms with new furniture and utilizing the space better. Only issue I had was that the remote didn't work well (up and down keys) and couch looked a bit worn down.

It was good stay! I like staying on first floor better. I like the Jacuzzi or hot tub on first floor where stayed time before last. I think room was 104.

The best part was the bed. Got amazing sleep! The daytime staff was great. The nighttime staff was rude. This is the first hotel where you had to request housekeeping to give fresh towels and washcloths. I was told by the rude nighttime staff that all requests for housekeeping had to be requested at the start of the day! Also, bring your own soap and shampoo, as the soap offered was yucky and there was no shampoo. I was accosted by a homeless man in the parking lot, and parking in the fire zone didn't result in any comments to the guests or towing.

Friendly and professional , spacious rooms , but need more Tv channels other than that very good

Ok. Def motel not hotel. Air didn’t get cold but ok for the buck

Staff, it awesome, rooms are spacey, no noise only my thinking to myself (WHITE-NOISE) NOT THE C***N**s* Overall-recommend a cleaning fresh paint and no burn holes

The tv didn't work, the electric fireplace didn't work, the fitted sheet was not changed, the front desk staff was very nicd though.

Ii didn’t like that da room we had tv didn’t work so we had to just watch tv on r phone 4 the day it waz no other room but that so we had to take what we could get but a room witout a tv is boring

A guest can see that renovations are in progress. The rooms are updated and clean. Some of the general areas are waiting for renovation. We enjoyed our stay here. It is always nice when you find and affordable rooms when working on the road.

Location is good. Could get a bit noisy at times.

Hotel was sufficient for what I needed. Nothing fancy but it did what it needed to do. Plenty of dining and gym facilities within a 10 minute drive. Negatives: the guy working the check in counter was not friendly at all but could have just been having a bad day. Stayed 3 nights and no housekeeping any of those days. I guess I had to request it?? Everywhere else I have stayed housekeeping just automatically came daily. My last night there I had an unexpected room guest as a little mouse joined me in the room lol. Overall for the price and what I needed the hotel was fine and if I am in the area again, I would stay here.

Hi, my stay was terrible. Hotel was clean, bed was comfy,room was clean. But the housekeeper was so rude. After I paid for my son and my room. I asked front desk if my son and I can have a late check out till 12:30pm. When I woke up the housekeeper still knocked on my door. When I explained to her that we already discussed it was okay for me to have a late check out. The housekeeper got an attitude. And said no, if you stay till 12:30 then I have to stay till 12:30. And she said it with an attitude. Then she said I'ma walk across and ask the owner . I was never rude to her, so she didn't have to be rude to me. I have 10yrs of experience cleaning . I have never spoken to a guest the way she did. But other then the housekeeper. The front desk was amazing. But I would never come back to this hotel or even tell anyone abouT this hotel. I hated my experience. Besides the man at the front desk. He was awesome

The best part was the bed. Got amazing sleep! The daytime staff was great. The nighttime staff was rude. This is the first hotel where you had to request housekeeping to give fresh towels and washcloths. I was told by the rude nighttime staff that all requests for housekeeping had to be requested at the start of the day! Also, bring your own soap and shampoo, as the soap offered was yucky and there was no shampoo. I was accosted by a homeless man in the parking lot, and parking in the fire zone didn't result in any comments to the guests or towing.

On 28th of may 2023. We were sleeping at Lincoln hotel in room 206 when someone tried to barge in. They opened door but was stopped by the secondary chain type lock. We screamed and they left. Tried calling lobby no answer so went to front desk. Front desk did not de-escalate situation/apologize or reassure us and were rude so we called 911. According to staff story told to officers ( wich they didn’t tell us) there was room mixup. My wife was too scared and traumatized to stay until checkout so police advised us to go sleep to a different hotel. Hotel didn’t not waver fee’s charged us in full and we had to pay another hotel in full till today my wife is still traumatized from the event.

Stacy is the best!!

Having someone come in my room a couple minutes after 11am, without knocking, shouting 'checkout get out now' was a great send off. Thanks for that

The amazing lady at the front desk during the week!

Stayed several times last minute for business. Comfortable, Quiet, and Cozy. Great service and staff as well. I left a few important items behind in a rush checking out & the front desk clerk and house keeping assisted me patiently and with kindness. Very accommodating.

Tried to cancel before going into the hotel the app wouldn’t allow me, once I got into the hotel to just check in I could smell all types of smoke…it’s supposed to a non smoking facility and the first room they showed me smelled like smoke and I seen ashes in the corner. The second room also smelled like smoke,had stains and cracks in furniture and toilet was cracked. Asked for a refund they same no manager available until Monday. I went on the app to file a claim and on there booking said full refund until 6pm it was 4pm tried to set up a profile with third party insurance I paid for and it wouldn’t allow me to create a profile so I just booked another hotel! Experience was horrible.

Staff was wonderful. My key card to room didn’t work the last 3 nights I stayed there. I had to have a staff member open my room for me every time.

Easy to get to

My go to place to stay when visiting philadelphia. Very convenient location and staff are very friendly

It is close to the highway and turnpike. The slide lock on the door was missing.

The best part was the bed. Got amazing sleep! The daytime staff was great. The nighttime staff was rude. This is the first hotel where you had to request housekeeping to give fresh towels and washcloths. I was told by the rude nighttime staff that all requests for housekeeping had to be requested at the start of the day! Also, bring your own soap and shampoo, as the soap offered was yucky and there was no shampoo. I was accosted by a homeless man in the parking lot, and parking in the fire zone didn't result in any comments to the guests or towing.

The Price is right for what You get. The rooms were renovated not long ago. There is a Fridge and Microwave in the room. I take public Transportation when I travel to see away ballparks. There are bus stops right outside the hotel to take you to subways that will take You to down town Philly, Freedom Hall/ Liberty Bell, Betys ross' house, Citzen's Bank Park and a bus to the Rocky Statue. It is very easy to get around to and from downtown from. Also, there are a couple of cool bars with a short Lyft ride and a Wawa across the street for snacks and drinks. They have a beer and liquor store in the hotel too.

Really don't like this place. They charge to much for the rooms not to be upgraded. On the other side. The older lady that works there. Is so nice and helpful. I stay there because I can walk Across the street to catch my bus.

The price was right, and the location was convenient. The fridge was loud. I had to pull it's plug to sleep. I'm not sure if there is a back entrance to the parking lot. If there is, it is unlit, and there is no signage. I had to drive around the block to approach from the south to enter the lot.

I love the convenance of the Wawa and malls near the hotel.

Convenient

Location is good. Could get a bit noisy at times.