Sandy Haven Resort
$187
/ night
Avg. for October
Prices for Sandy Haven Resort
Select dates to see prices and availability
$187
/ night
Avg. for October
Monthly average prices
Nightly prices at Sandy Haven Resort average $153 in May, the cheapest month, and $268 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $245 |
| February | $268 |
| March | $246 |
| April | $216 |
| May | $153 |
| June | $187 |
| July | $207 |
| August | $210 |
| September | $214 |
| October | $187 |
| November | $207 |
| December | $226 |
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Oct · $187
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Most expensive: February (~$268)
Cheapest: May (~$153)
About this property
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless int...
Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Negril? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite at Bongos, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 33 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Location
When you stay at Sandy Haven Resort in Negril, you'll be on the beach, a 2-minute drive from Seven Mile Beach and 7 minutes from Bloody Bay Beach. This beach hotel is 3.1 mi (5.1 km) from Negril Cliffs and 0.6 mi (1 km) from Time Square Mall.
What's nearby
Time Square Mall(0.6 miles)
The Boardwalk Shopping Village(0.7 miles)
Seven Mile Beach(0.7 miles)
Negril Watershed Environmental Protection Area(1.4 miles)
Throne Room(1.4 miles)
Negril Cliffs(3.1 miles)
Bloody Bay Beach(3.2 miles)
Bloody Bay(3.3 miles)
Joseph's Cave(3.3 miles)
Booby Cay(3.4 miles)
Erica's Cafe(3.6 miles)
Negril Hills Golf Club(3.9 miles)
Rick's Cafe(4.3 miles)
Barney's Botanical Garden Jamaica(5.5 miles)
Royal Palm Reserve(6.3 miles)
The preferred airport for Sandy Haven Resort is Sir Donald Sangster Intl. Airport (MBJ)(47.9 miles)
Airport shuttle
Business Center
Safe-Deposit Box
Bicycle Rental
Garden
Golf Course (nearby)
Location
Norman Manley Boulevard, P.o. Box 3258, Negril, Jamaica
Time Square Mall (0.6 miles)
The Boardwalk Shopping Village (0.7 miles)
Seven Mile Beach (0.7 miles)
Negril Watershed Environmental Protection Area (1.4 miles)
Throne Room (1.4 miles)
Negril Cliffs (3.1 miles)
Room options
3
Superior Room, 2 Double Beds, Ocean View
2 Full Beds
Sleeps 3
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
3
Deluxe Room, 2 Double Beds, Oceanfront
2 Full Beds
Sleeps 3
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
7
Junior Suite, 1 King Bed, Garden View
1 King Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
5
Superior Room, 1 King Bed, Ocean View
1 King Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
3
Junior Suite, 1 King Bed, Ocean View
1 King Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
2
Superior Room, 2 Double Beds
2 Full Beds
Sleeps 3
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
5
Deluxe Room, 1 King Bed, Ocean View
1 King Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
3
Superior Room, 1 King Bed
1 King Bed
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Sandy Haven Resort
8.6
Fabulous
Based on 848 verified reviews
Who stays here?
Business
3%
Couple
57%
Family
13%
Group
20%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Sandy Haven Resort earns steady praise for its friendly staff and prime beachfront location on Negril's Seven Mile Beach, while feedback repeatedly notes aging facilities, inconsistent maintenance, and limited dining, creating a stay that can feel charming yet uneven.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Sandy Haven Resort earns steady praise for its friendly staff and prime beachfront location on Negril's Seven Mile Beach, while feedback repeatedly notes aging facilities, inconsistent maintenance, and limited dining, creating a stay that can feel charming yet uneven.
Guests frequently highlight spacious rooms and beautiful beach access, with a generally quiet, walkable setting. However, recurring issues include unreliable Wi-Fi/TV, intermittent hot water and AC problems, and pools, hot tubs, and gyms that are sometimes dirty, closed, or broken. Overall, it suits travelers who prioritize the beach and location over amenity reliability.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Facilities show wear and inconsistency: the pool and hot tub are often dirty or closed, gym equipment is frequently broken, and the beach bar can be understocked; some umbrellas and outdoor furnishings need repair.
Related guest reviews
6
Joanne
Feb 12, 2023
·
Stayed 2 nights
The weather was great, rooms were clean, staff were all pleasant but for what we paid for a “luxury” resort disappointed. The resort needs a refresh, it’s tired looking, could use a lick of paint. The stairs were unsafe - there were not slip gripes on the steps which made climbing the tiled stairs in the rain treacherous. The outdoor beach bar was ill stocked and the pool was dirty and stained. We didn’t see anyone use it in the two days we stayed there. We never got a hot shower while we were there and our phone didn’t work. Having said this, Jamaicans are a friendly bunch and It is a beautiful country and the variety of foods available nearby the resort did not disappoint.
The weather was great, rooms were clean, staff were all pleasant but for what we paid for a “luxury” resort disappointed. The resort needs a refresh, it’s tired looking, could use a lick of paint. The stairs were unsafe - there were not slip gripes on the steps which made climbing the tiled stairs in the rain treacherous. The outdoor beach bar was ill stocked and the pool was dirty and stained. We didn’t see anyone use it in the two days we stayed there. We never got a hot shower while we were there and our phone didn’t work. Having said this, Jamaicans are a friendly bunch and It is a beautiful country and the variety of foods available nearby the resort did not disappoint.
6
Lexa
Feb 24, 2025
·
Stayed 7 nights
The room is very spacious. From reading previous reviews, the hot tub has been broken for a long time, it was not working during our stay. the pool was dirty. The fridge in the room never was cold, which was another common thing I had read in the reviews that it commonly didn’t work. Breakfast at the sandy haven is mediocre. You are offered a continental breakfast, which is a small plate of fruit and toast. They also offer mimosas, but only had champagne one day of our stay. We didn’t spend much time at this resort. We had friends staying next door at coco la palm, we spent most of our time in their chairs and using their hot tub. The drinks at the bar of shandy haven are expensive. The sandy haven beach isn’t very big. If you just want a room to sleep in and find a different beach this place is perfect for just going to sleep. I suggest finding a friend at cocolapalm and hanging out on their beach.
The room is very spacious. From reading previous reviews, the hot tub has been broken for a long time, it was not working during our stay. the pool was dirty. The fridge in the room never was cold, which was another common thing I had read in the reviews that it commonly didn’t work. Breakfast at the sandy haven is mediocre. You are offered a continental breakfast, which is a small plate of fruit and toast. They also offer mimosas, but only had champagne one day of our stay. We didn’t spend much time at this resort. We had friends staying next door at coco la palm, we spent most of our time in their chairs and using their hot tub. The drinks at the bar of shandy haven are expensive. The sandy haven beach isn’t very big. If you just want a room to sleep in and find a different beach this place is perfect for just going to sleep. I suggest finding a friend at cocolapalm and hanging out on their beach.
8
latesha
Jul 6, 2023
·
Stayed 4 nights
Great hotel. Rooms lovely. Staff was wonderful. The beach bar was poorly stocked small selection of liquor, ice was scarce. The food was good priced well. Towels were often hard to get. The jacuzzi was not working. Overall it was a great stay because you are in walking distance to other bars and restaurants so the inconveniences weren’t that impactful. If they improve I’d give 5 stars
Great hotel. Rooms lovely. Staff was wonderful. The beach bar was poorly stocked small selection of liquor, ice was scarce. The food was good priced well. Towels were often hard to get. The jacuzzi was not working. Overall it was a great stay because you are in walking distance to other bars and restaurants so the inconveniences weren’t that impactful. If they improve I’d give 5 stars
4
Donna
Jan 4, 2024
·
Stayed 6 nights
Very dissapointed! Television didn't work & eventually had to be switched out, mini fridge leaked, bathroom was not properly cleaned. The gazebos are nonfunctional, the beach umbrellas are molded and torn. The pool area needs a complete renovation. The property has potential but needs a lot of updating. The staff was friendly & helpful. A special thank you Sinclaire, Enrique & pops.
Very dissapointed! Television didn't work & eventually had to be switched out, mini fridge leaked, bathroom was not properly cleaned. The gazebos are nonfunctional, the beach umbrellas are molded and torn. The pool area needs a complete renovation. The property has potential but needs a lot of updating. The staff was friendly & helpful. A special thank you Sinclaire, Enrique & pops.
10
Desmond
Sep 5, 2024
·
Stayed 7 nights
The staff were courteous, friendly, respectful, and helpful. I felt safe on the beach and on the property. Update outdoor furnitures: umbrellas and 4 gazebo like lounge area. The pool and hot tub should be cleaned and opened year round for all guests. They were closed during my stay. Suggestion: Add a microwave to the room. My interaction with your staff and the beach were the highlights of my stay.
The staff were courteous, friendly, respectful, and helpful. I felt safe on the beach and on the property. Update outdoor furnitures: umbrellas and 4 gazebo like lounge area. The pool and hot tub should be cleaned and opened year round for all guests. They were closed during my stay. Suggestion: Add a microwave to the room. My interaction with your staff and the beach were the highlights of my stay.
6
Jackie
Sep 25, 2025
·
Stayed 1 night
Pool and hot tub were not clean, continental breakfast was lacking everyday. Staff were friendly, rooms were properly cleaned. Many of the beach umbrellas were broken.
Pool and hot tub were not clean, continental breakfast was lacking everyday. Staff were friendly, rooms were properly cleaned. Many of the beach umbrellas were broken.
10
Joseph
Dec 26, 2023
·
The beachfront was great, the gym was not in full working Order. The place was beautifully and clean
The beachfront was great, the gym was not in full working Order. The place was beautifully and clean
2
Yveau
Aug 15, 2024
·
Stayed 7 nights
The first room they gave me the AC barely worked and when i took a shower it backed up and water started pouring out of the ceiling. The 2nd room they gave me stank of mildew. I had to bleach the entire shower because mold was everywhere. The towels were dingy tan and that was clean. The sheets were thread bare. The furniture in the room was swollen with moisture damage. The television didn't work and any time i opened my room curtain the workers at the bar motioned to each other to look. The worst part was we kept having to go out and move our car because there wasn't adequate parking. The pool was dirty the entire time i was there 7 days August 6-13th. The owner of this place needs to get it together because this could be a very nice hotel if they fix it up. The best part was it's right on the beach.
The first room they gave me the AC barely worked and when i took a shower it backed up and water started pouring out of the ceiling. The 2nd room they gave me stank of mildew. I had to bleach the entire shower because mold was everywhere. The towels were dingy tan and that was clean. The sheets were thread bare. The furniture in the room was swollen with moisture damage. The television didn't work and any time i opened my room curtain the workers at the bar motioned to each other to look. The worst part was we kept having to go out and move our car because there wasn't adequate parking. The pool was dirty the entire time i was there 7 days August 6-13th. The owner of this place needs to get it together because this could be a very nice hotel if they fix it up. The best part was it's right on the beach.
8
Jean
Dec 28, 2024
·
Stayed 1 night
Stay was good but unfortunately cardio equipment in gym was not working, WiFi was very spotty and no hot water on the 1st and only night. But otherwise amenities were good, clean facility and professional staff
Stay was good but unfortunately cardio equipment in gym was not working, WiFi was very spotty and no hot water on the 1st and only night. But otherwise amenities were good, clean facility and professional staff
8
Bjørn
Mar 11, 2023
·
Stayed 12 nights
Det var godt å endelig være tilbake på Sandy Haven. Imidlertid var vi noe skuffet over å oppdage at hotellet var blitt merkbart slitent i forhold til våre opphold i 2018 og 2020. Hotellet fremstår ikke lengre som et 4 stjerners hotell og forsvarer heller ikke prisen det koster å bo her. Fasilitetene på treningsrom var mangelfulle og bar preg av slitt og ødelagt utstyr. Renholdet så også ut til å være mangelfult her. Dette ble påpekt uten at noe ble gjort. Beliggenheten til Sandy Haven er allikevel den beste i Negril. Vi ble glade for å treffe igjen gode, og hyggelige medarbeiderne fra tidligere, men tenker at det er litt å gå på når det gjelder generell serviceholdning fra andre. Vi håper at hotellet tar tak i de mangelfulle tingene slik at Sandy Haven kan vurderes ved en eventuell neste anledning.
Det var godt å endelig være tilbake på Sandy Haven. Imidlertid var vi noe skuffet over å oppdage at hotellet var blitt merkbart slitent i forhold til våre opphold i 2018 og 2020. Hotellet fremstår ikke lengre som et 4 stjerners hotell og forsvarer heller ikke prisen det koster å bo her. Fasilitetene på treningsrom var mangelfulle og bar preg av slitt og ødelagt utstyr. Renholdet så også ut til å være mangelfult her. Dette ble påpekt uten at noe ble gjort. Beliggenheten til Sandy Haven er allikevel den beste i Negril. Vi ble glade for å treffe igjen gode, og hyggelige medarbeiderne fra tidligere, men tenker at det er litt å gå på når det gjelder generell serviceholdning fra andre. Vi håper at hotellet tar tak i de mangelfulle tingene slik at Sandy Haven kan vurderes ved en eventuell neste anledning.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are often described as clean, with several reviews praising housekeeping, but there are recurring reports of dirty pools and hot tubs, an unclean bar and beach area, and occasional stained linens or mold.
Related guest reviews
8
Christine
Mar 10, 2023
·
Stayed 1 night
So this hotel is on the brink of greatness. Its amazing location has such promise. A few upgrades and it would be amazing. We had an issue with unclean sheets. The manager of the hotel took care of it right away. She was terrific. Food service at dinner was a bit slow. Towels were not bright white. Beach, breakfast and location were fabulous. Staff was friendly.
So this hotel is on the brink of greatness. Its amazing location has such promise. A few upgrades and it would be amazing. We had an issue with unclean sheets. The manager of the hotel took care of it right away. She was terrific. Food service at dinner was a bit slow. Towels were not bright white. Beach, breakfast and location were fabulous. Staff was friendly.
6
Joanne
Feb 12, 2023
·
Stayed 2 nights
The weather was great, rooms were clean, staff were all pleasant but for what we paid for a “luxury” resort disappointed. The resort needs a refresh, it’s tired looking, could use a lick of paint. The stairs were unsafe - there were not slip gripes on the steps which made climbing the tiled stairs in the rain treacherous. The outdoor beach bar was ill stocked and the pool was dirty and stained. We didn’t see anyone use it in the two days we stayed there. We never got a hot shower while we were there and our phone didn’t work. Having said this, Jamaicans are a friendly bunch and It is a beautiful country and the variety of foods available nearby the resort did not disappoint.
The weather was great, rooms were clean, staff were all pleasant but for what we paid for a “luxury” resort disappointed. The resort needs a refresh, it’s tired looking, could use a lick of paint. The stairs were unsafe - there were not slip gripes on the steps which made climbing the tiled stairs in the rain treacherous. The outdoor beach bar was ill stocked and the pool was dirty and stained. We didn’t see anyone use it in the two days we stayed there. We never got a hot shower while we were there and our phone didn’t work. Having said this, Jamaicans are a friendly bunch and It is a beautiful country and the variety of foods available nearby the resort did not disappoint.
10
Lamont
Sep 15, 2025
·
Stayed 4 nights
Clean rooms great staff. Right on the beach. Our second time at the resort and we are planning to return again.
Clean rooms great staff. Right on the beach. Our second time at the resort and we are planning to return again.
10
Sade
Dec 22, 2024
·
Stayed 1 night
Very clean establishment
Very clean establishment
4
nicole
Jan 5, 2024
·
Stayed 3 nights
The hotel is pretty but very very dirty bar. So filthy it smells like feces but it's just that they've never cleaned it. Almost smells like vomit. We mentioned it to them daily and still no one cleaned it. There's also no staff cleaning the beach area so there's trash and towels thrown everywhere that sits there all day, no one clears dishes when you eat. No service on the beach either.
The hotel is pretty but very very dirty bar. So filthy it smells like feces but it's just that they've never cleaned it. Almost smells like vomit. We mentioned it to them daily and still no one cleaned it. There's also no staff cleaning the beach area so there's trash and towels thrown everywhere that sits there all day, no one clears dishes when you eat. No service on the beach either.
6
Jackie
Sep 25, 2025
·
Stayed 1 night
Pool and hot tub were not clean, continental breakfast was lacking everyday. Staff were friendly, rooms were properly cleaned. Many of the beach umbrellas were broken.
Pool and hot tub were not clean, continental breakfast was lacking everyday. Staff were friendly, rooms were properly cleaned. Many of the beach umbrellas were broken.
6
Yakub
Nov 4, 2024
·
Stayed 3 nights
The hotel was not bad but the sheets in my room had what looked like old blood stains on them and my sliding door leading to the balcony did not lock properly.
The hotel was not bad but the sheets in my room had what looked like old blood stains on them and my sliding door leading to the balcony did not lock properly.
2
Yveau
Aug 15, 2024
·
Stayed 7 nights
The first room they gave me the AC barely worked and when i took a shower it backed up and water started pouring out of the ceiling. The 2nd room they gave me stank of mildew. I had to bleach the entire shower because mold was everywhere. The towels were dingy tan and that was clean. The sheets were thread bare. The furniture in the room was swollen with moisture damage. The television didn't work and any time i opened my room curtain the workers at the bar motioned to each other to look. The worst part was we kept having to go out and move our car because there wasn't adequate parking. The pool was dirty the entire time i was there 7 days August 6-13th. The owner of this place needs to get it together because this could be a very nice hotel if they fix it up. The best part was it's right on the beach.
The first room they gave me the AC barely worked and when i took a shower it backed up and water started pouring out of the ceiling. The 2nd room they gave me stank of mildew. I had to bleach the entire shower because mold was everywhere. The towels were dingy tan and that was clean. The sheets were thread bare. The furniture in the room was swollen with moisture damage. The television didn't work and any time i opened my room curtain the workers at the bar motioned to each other to look. The worst part was we kept having to go out and move our car because there wasn't adequate parking. The pool was dirty the entire time i was there 7 days August 6-13th. The owner of this place needs to get it together because this could be a very nice hotel if they fix it up. The best part was it's right on the beach.
10
Mark
Feb 4, 2025
·
Stayed 4 nights
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
10
Adriana
May 21, 2024
·
Stayed 1 night
This is a beautiful property! The rooms and hotel is very clean and the everyone was very nice and helpful!
This is a beautiful property! The rooms and hotel is very clean and the everyone was very nice and helpful!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious—many with large balconies and beach views—and comfortable for most, but furnishings feel dated to some, Wi-Fi and TV reliability is a recurring issue, and mattresses are sometimes reported as firm.
Related guest reviews
8
Natalie
Mar 29, 2023
·
Stayed 2 nights
The rooms at this hotel are lovely and spacious.
The rooms at this hotel are lovely and spacious.
4
Melanie
Jul 3, 2025
·
Stayed 6 nights
We stayed at the property for a week in June. Let's start with the good. SH staff is exceptional, professional, friendly, and more than the ownership deserves. They did their absolute best under the circumstances. Special shout out to Edward, Ron, Raffie, Chantal, and Keon, but the entire staff was awesome. Ownership needs to step up their game as far as property maintenance. Especially considering the price point. During our previous stays in 2017 and 2018 the property was immaculate and fresh. Today, it is worn down. Issues with the room(s). We arrived to a room with no AC in the middle of June. One of the double sinks was not operating correctly. Once Edward, the front desk attendant, managed to resolve the issue with the AC, we discovered that while it was functioning it would not adjust. The room quickly became the artic tundra. No hot water as the hotel was waiting on a gas delivery that day. Hot water was either non existent or inconsistent throughout our stay. Day 2. Ron was kind enough to upgrade us to an ocean front room! He was attentive to our issues and incredibly responsive. Room upgrade. Wifi on the TV was a constant struggle when it worked. The door did not have a door knob, so opening/closing and locking the door was another struggle. The AC while functioning leaked causing a bubble in the paint that eventually exploded all over my bed. The ocean front view was blocked by unkempt trees (so glad i didn't actually pay for it).
We stayed at the property for a week in June. Let's start with the good. SH staff is exceptional, professional, friendly, and more than the ownership deserves. They did their absolute best under the circumstances. Special shout out to Edward, Ron, Raffie, Chantal, and Keon, but the entire staff was awesome. Ownership needs to step up their game as far as property maintenance. Especially considering the price point. During our previous stays in 2017 and 2018 the property was immaculate and fresh. Today, it is worn down. Issues with the room(s). We arrived to a room with no AC in the middle of June. One of the double sinks was not operating correctly. Once Edward, the front desk attendant, managed to resolve the issue with the AC, we discovered that while it was functioning it would not adjust. The room quickly became the artic tundra. No hot water as the hotel was waiting on a gas delivery that day. Hot water was either non existent or inconsistent throughout our stay. Day 2. Ron was kind enough to upgrade us to an ocean front room! He was attentive to our issues and incredibly responsive. Room upgrade. Wifi on the TV was a constant struggle when it worked. The door did not have a door knob, so opening/closing and locking the door was another struggle. The AC while functioning leaked causing a bubble in the paint that eventually exploded all over my bed. The ocean front view was blocked by unkempt trees (so glad i didn't actually pay for it).
6
Lexa
Feb 24, 2025
·
Stayed 7 nights
The room is very spacious. From reading previous reviews, the hot tub has been broken for a long time, it was not working during our stay. the pool was dirty. The fridge in the room never was cold, which was another common thing I had read in the reviews that it commonly didn’t work. Breakfast at the sandy haven is mediocre. You are offered a continental breakfast, which is a small plate of fruit and toast. They also offer mimosas, but only had champagne one day of our stay. We didn’t spend much time at this resort. We had friends staying next door at coco la palm, we spent most of our time in their chairs and using their hot tub. The drinks at the bar of shandy haven are expensive. The sandy haven beach isn’t very big. If you just want a room to sleep in and find a different beach this place is perfect for just going to sleep. I suggest finding a friend at cocolapalm and hanging out on their beach.
The room is very spacious. From reading previous reviews, the hot tub has been broken for a long time, it was not working during our stay. the pool was dirty. The fridge in the room never was cold, which was another common thing I had read in the reviews that it commonly didn’t work. Breakfast at the sandy haven is mediocre. You are offered a continental breakfast, which is a small plate of fruit and toast. They also offer mimosas, but only had champagne one day of our stay. We didn’t spend much time at this resort. We had friends staying next door at coco la palm, we spent most of our time in their chairs and using their hot tub. The drinks at the bar of shandy haven are expensive. The sandy haven beach isn’t very big. If you just want a room to sleep in and find a different beach this place is perfect for just going to sleep. I suggest finding a friend at cocolapalm and hanging out on their beach.
10
Elena
Sep 30, 2025
·
Stayed 3 nights
Partial ocean view. Cozy,comfy with a touch of art. Room is spacious, bonus a large balcony. Smart TV with a large screen.
Partial ocean view. Cozy,comfy with a touch of art. Room is spacious, bonus a large balcony. Smart TV with a large screen.
10
Jessica
May 4, 2024
·
Stayed 3 nights
The two best things about Sandy Haven Resort are its location and the staff (outside of the beach bartenders). Geographically, this hotel is located in a great section of Seven Mile Beach. It's within walking distance to many of the larger and more popular resorts as well as a couple of great food spots. The staff are also very kind and helpful. Everything else about the hotel is pretty solid; clean (albeit slightly outdated) rooms, no pests, and easy beach access. The buffalo wings were not great but the mimosas and rum punches were good. Overall, I would stay here again but as a heads up to future guests, beware of one of the young bartender's scams. If you do not watch him make the drinks, he'll try to charge you (in cash) for double shots in single drinks that you didn't ask for. Would have reported it to the manager if I had more time but I had to leave for an event. Terrible on that bartender's part but hopefully one bad apple doesn't spoil the bunch here.
The two best things about Sandy Haven Resort are its location and the staff (outside of the beach bartenders). Geographically, this hotel is located in a great section of Seven Mile Beach. It's within walking distance to many of the larger and more popular resorts as well as a couple of great food spots. The staff are also very kind and helpful. Everything else about the hotel is pretty solid; clean (albeit slightly outdated) rooms, no pests, and easy beach access. The buffalo wings were not great but the mimosas and rum punches were good. Overall, I would stay here again but as a heads up to future guests, beware of one of the young bartender's scams. If you do not watch him make the drinks, he'll try to charge you (in cash) for double shots in single drinks that you didn't ask for. Would have reported it to the manager if I had more time but I had to leave for an event. Terrible on that bartender's part but hopefully one bad apple doesn't spoil the bunch here.
8
steven
Jan 27, 2025
·
Stayed 7 nights
We had a very nice beachfront view. Daily housekeeping and coffee provided every day. Free continental breakfast very basic with juice, coffee, bread and fruit. Only ate lunch there several times. 45-75 minute wait for food, but that’s the standard on the island. Be sure to check your bill every time before signing. They had our room number wrong twice and when checking out we had a $60 charge not belonging to us. Management corrected that. WiFi extremely slow and no cable TV. Overall a nice place, but not 4 stars. More like a 3
We had a very nice beachfront view. Daily housekeeping and coffee provided every day. Free continental breakfast very basic with juice, coffee, bread and fruit. Only ate lunch there several times. 45-75 minute wait for food, but that’s the standard on the island. Be sure to check your bill every time before signing. They had our room number wrong twice and when checking out we had a $60 charge not belonging to us. Management corrected that. WiFi extremely slow and no cable TV. Overall a nice place, but not 4 stars. More like a 3
8
Natalie
Nov 10, 2023
·
Stayed 3 nights
I loved the size of the room and the view onto the beach.
I loved the size of the room and the view onto the beach.
4
Karen
Jan 23, 2025
·
Stayed 8 nights
We arrived on New Year’s Eve. The resort had nothing going and the bar closed at 9 . No one mentioned that the restaurant on site was closed bongos. We had no TV for 3 days even though we told them on day one we got the run around. The bed was extremely uncomfortable and every morning at 5:30-6 it was loud due to staff. The only thing we did love was the beach . I don’t recommend this resort to anyone.
We arrived on New Year’s Eve. The resort had nothing going and the bar closed at 9 . No one mentioned that the restaurant on site was closed bongos. We had no TV for 3 days even though we told them on day one we got the run around. The bed was extremely uncomfortable and every morning at 5:30-6 it was loud due to staff. The only thing we did love was the beach . I don’t recommend this resort to anyone.
6
Esther
Dec 21, 2024
·
Stayed 7 nights
We stayed for 1 week- arrived on Saturday. The wifi was out by Tuesday night. The televisions were smart TV’s and no cable so the remainder of the trip no wifi no internet in the rooms. During the day had to sit next to the adjacent hotel to pick up wifi. The management was immediately aware and acted indifferent as if they didn't care, suggested it was out on the entire island due to the service provider (Flow) which we discovered one of the workers suggested they didn't pay their bill. Each time we raised the issued they acted as though management was not aware - really?
We stayed for 1 week- arrived on Saturday. The wifi was out by Tuesday night. The televisions were smart TV’s and no cable so the remainder of the trip no wifi no internet in the rooms. During the day had to sit next to the adjacent hotel to pick up wifi. The management was immediately aware and acted indifferent as if they didn't care, suggested it was out on the entire island due to the service provider (Flow) which we discovered one of the workers suggested they didn't pay their bill. Each time we raised the issued they acted as though management was not aware - really?
8
Karen
Feb 13, 2025
·
Stayed 5 nights
I liked the quietness of the property. Rooms were large and comfortable. Staff was very friendly and polite. It is close to dining options within walking distance either from the beach or along Norman Manley Blvd. The only issue was the water availability, at times it took a while for the hot water to work especially later in the day and late one night there was no water at all. Otherwise everything else was very good and I would return to visit another time. Overall I recommend this property.
I liked the quietness of the property. Rooms were large and comfortable. Staff was very friendly and polite. It is close to dining options within walking distance either from the beach or along Norman Manley Blvd. The only issue was the water availability, at times it took a while for the hot water to work especially later in the day and late one night there was no water at all. Otherwise everything else was very good and I would return to visit another time. Overall I recommend this property.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful, with many shout-outs to staff, though some guests experienced slow responses, attitude issues, or inconsistent management follow-through.
Related guest reviews
4
Melanie
Jul 3, 2025
·
Stayed 6 nights
We stayed at the property for a week in June. Let's start with the good. SH staff is exceptional, professional, friendly, and more than the ownership deserves. They did their absolute best under the circumstances. Special shout out to Edward, Ron, Raffie, Chantal, and Keon, but the entire staff was awesome. Ownership needs to step up their game as far as property maintenance. Especially considering the price point. During our previous stays in 2017 and 2018 the property was immaculate and fresh. Today, it is worn down. Issues with the room(s). We arrived to a room with no AC in the middle of June. One of the double sinks was not operating correctly. Once Edward, the front desk attendant, managed to resolve the issue with the AC, we discovered that while it was functioning it would not adjust. The room quickly became the artic tundra. No hot water as the hotel was waiting on a gas delivery that day. Hot water was either non existent or inconsistent throughout our stay. Day 2. Ron was kind enough to upgrade us to an ocean front room! He was attentive to our issues and incredibly responsive. Room upgrade. Wifi on the TV was a constant struggle when it worked. The door did not have a door knob, so opening/closing and locking the door was another struggle. The AC while functioning leaked causing a bubble in the paint that eventually exploded all over my bed. The ocean front view was blocked by unkempt trees (so glad i didn't actually pay for it).
We stayed at the property for a week in June. Let's start with the good. SH staff is exceptional, professional, friendly, and more than the ownership deserves. They did their absolute best under the circumstances. Special shout out to Edward, Ron, Raffie, Chantal, and Keon, but the entire staff was awesome. Ownership needs to step up their game as far as property maintenance. Especially considering the price point. During our previous stays in 2017 and 2018 the property was immaculate and fresh. Today, it is worn down. Issues with the room(s). We arrived to a room with no AC in the middle of June. One of the double sinks was not operating correctly. Once Edward, the front desk attendant, managed to resolve the issue with the AC, we discovered that while it was functioning it would not adjust. The room quickly became the artic tundra. No hot water as the hotel was waiting on a gas delivery that day. Hot water was either non existent or inconsistent throughout our stay. Day 2. Ron was kind enough to upgrade us to an ocean front room! He was attentive to our issues and incredibly responsive. Room upgrade. Wifi on the TV was a constant struggle when it worked. The door did not have a door knob, so opening/closing and locking the door was another struggle. The AC while functioning leaked causing a bubble in the paint that eventually exploded all over my bed. The ocean front view was blocked by unkempt trees (so glad i didn't actually pay for it).
2
Andrea
Jan 1, 2025
·
Stayed 1 night
This was the worst hotel stay of my life! From check in, to nothing working, lack of service and rude staff the overall experience was more stressful and far from a vacation. There was no tv or internet for 6 days of our stay. No one had answers or was willing to help with the situation. As well when we asked for something or for someone to come help with something, the request has to be asked multiple times and still at times no one responded to the specific need. Lastly the hotel took it upon themself to charge my credit card when they wanted and when it was time to leave they held us hostage as they said we owed more money. This was the worst experience to date from all my travel experiences and I would never suggest anyone to stay there as they will only cause stress and trouble throughout the vacation.
This was the worst hotel stay of my life! From check in, to nothing working, lack of service and rude staff the overall experience was more stressful and far from a vacation. There was no tv or internet for 6 days of our stay. No one had answers or was willing to help with the situation. As well when we asked for something or for someone to come help with something, the request has to be asked multiple times and still at times no one responded to the specific need. Lastly the hotel took it upon themself to charge my credit card when they wanted and when it was time to leave they held us hostage as they said we owed more money. This was the worst experience to date from all my travel experiences and I would never suggest anyone to stay there as they will only cause stress and trouble throughout the vacation.
10
Sameer
Nov 26, 2024
·
Stayed 4 nights
Rohan and team treat guests really well. We had a welcome drink at the property and beautiful updated room.
Rohan and team treat guests really well. We had a welcome drink at the property and beautiful updated room.
10
Deanna
Sep 14, 2024
·
Stayed 7 nights
I love the staff - Pops, Dwight, and everyone. Proximity to the beach is awesome. You're only few feet away from the water. Love the fact eateries, restaurants, and bars are all walkable on the 7-mile beach. Will definitely stay here again.
I love the staff - Pops, Dwight, and everyone. Proximity to the beach is awesome. You're only few feet away from the water. Love the fact eateries, restaurants, and bars are all walkable on the 7-mile beach. Will definitely stay here again.
10
Tashauna
Dec 16, 2024
·
Stayed 3 nights
Staff was extremely friendly and helpful. The resort charges a daily deposit which I don’t remember seeing on Expedia. The deposit is refundable. I would stay there again for sure.
Staff was extremely friendly and helpful. The resort charges a daily deposit which I don’t remember seeing on Expedia. The deposit is refundable. I would stay there again for sure.
10
Mark
Feb 4, 2025
·
Stayed 4 nights
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
6
Sandra C
May 17, 2025
·
Stayed 6 nights
I recently completed my third stay at Sandy Haven, and while I’ve had great experiences in the past, this visit was unfortunately disappointing. Previously, beach security—especially Sinclair—helped ensure a peaceful environment by minimizing harassment from vendors. This time, we were repeatedly approached while relaxing on the beach, and a simple “no thank you” was often not enough. It disrupted what should have been a relaxing experience. Additionally, the included continental breakfast with mimosas was only fully available on three of my six days. No champagne was available on the other days, and no alternatives were offered. While most staff were friendly, a few seemed disinterested or unhelpful when responding to basic questions. I understand it’s off-season, but the overall service felt below the usual standard I’ve come to expect. I appreciate the experiences I’ve had at Sandy Haven and hope this feedback helps improve future guest stays.
I recently completed my third stay at Sandy Haven, and while I’ve had great experiences in the past, this visit was unfortunately disappointing. Previously, beach security—especially Sinclair—helped ensure a peaceful environment by minimizing harassment from vendors. This time, we were repeatedly approached while relaxing on the beach, and a simple “no thank you” was often not enough. It disrupted what should have been a relaxing experience. Additionally, the included continental breakfast with mimosas was only fully available on three of my six days. No champagne was available on the other days, and no alternatives were offered. While most staff were friendly, a few seemed disinterested or unhelpful when responding to basic questions. I understand it’s off-season, but the overall service felt below the usual standard I’ve come to expect. I appreciate the experiences I’ve had at Sandy Haven and hope this feedback helps improve future guest stays.
10
Yaba
Dec 18, 2024
·
Stayed 3 nights
A group of us went to Negril to celebrate my birthday. There were 7 who stayed at Sandy Haven. The property is lovely. Most of the staff were extremely welcoming and helpful throughout our stay, advising on where to go (and not to go) and going out of their way to make sure we had what we needed. On my birthday, the owner gifted us a bottle of champagne and arranged for birthday balloons and decorations in my room. The hotel is located directly on one of the best beaches on the island, so a short walk from our room and we were right there. Perfect. The hotel provides beach chairs, umbrellas, and towels. There is a bar on the beach where you can order light bites. We really enjoyed our stay and should we find ourselves in Negril again, we will be going back!
A group of us went to Negril to celebrate my birthday. There were 7 who stayed at Sandy Haven. The property is lovely. Most of the staff were extremely welcoming and helpful throughout our stay, advising on where to go (and not to go) and going out of their way to make sure we had what we needed. On my birthday, the owner gifted us a bottle of champagne and arranged for birthday balloons and decorations in my room. The hotel is located directly on one of the best beaches on the island, so a short walk from our room and we were right there. Perfect. The hotel provides beach chairs, umbrellas, and towels. There is a bar on the beach where you can order light bites. We really enjoyed our stay and should we find ourselves in Negril again, we will be going back!
6
Esther
Dec 21, 2024
·
Stayed 7 nights
We stayed for 1 week- arrived on Saturday. The wifi was out by Tuesday night. The televisions were smart TV’s and no cable so the remainder of the trip no wifi no internet in the rooms. During the day had to sit next to the adjacent hotel to pick up wifi. The management was immediately aware and acted indifferent as if they didn't care, suggested it was out on the entire island due to the service provider (Flow) which we discovered one of the workers suggested they didn't pay their bill. Each time we raised the issued they acted as though management was not aware - really?
We stayed for 1 week- arrived on Saturday. The wifi was out by Tuesday night. The televisions were smart TV’s and no cable so the remainder of the trip no wifi no internet in the rooms. During the day had to sit next to the adjacent hotel to pick up wifi. The management was immediately aware and acted indifferent as if they didn't care, suggested it was out on the entire island due to the service provider (Flow) which we discovered one of the workers suggested they didn't pay their bill. Each time we raised the issued they acted as though management was not aware - really?
10
Paulette
Sep 9, 2025
·
Stayed 4 nights
this was my second stay at sandy haven and I can't begin to tell you how fabulous it was. I had the best room at the resort "111", roll out of bed and the oven is merely steps away. the staff goes above and beyond to assure you have whatever it is that you need. andre, our bartender makes the best Pina colada ever. if you are planning a trip to Jamaica don't pass by the sandy haven you won't regret it..
this was my second stay at sandy haven and I can't begin to tell you how fabulous it was. I had the best room at the resort "111", roll out of bed and the oven is merely steps away. the staff goes above and beyond to assure you have whatever it is that you need. andre, our bartender makes the best Pina colada ever. if you are planning a trip to Jamaica don't pass by the sandy haven you won't regret it..
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AI-generated summary based on recent guest reviews
Location
Beachfront and central on Seven Mile Beach, with easy walking to restaurants, bars, and shops; some guests note approaches from beach vendors.
Related guest reviews
10
Laurence
Feb 22, 2025
·
Stayed 3 nights
Chic boutique hotel with large rooms in the centre of 7 mile beach. Most things are a walk away. Property is well maintained Included breakfast could be more generous and more could be made of the on site restaurant which has a unique ambience
Chic boutique hotel with large rooms in the centre of 7 mile beach. Most things are a walk away. Property is well maintained Included breakfast could be more generous and more could be made of the on site restaurant which has a unique ambience
10
Jessica
May 4, 2024
·
Stayed 3 nights
The two best things about Sandy Haven Resort are its location and the staff (outside of the beach bartenders). Geographically, this hotel is located in a great section of Seven Mile Beach. It's within walking distance to many of the larger and more popular resorts as well as a couple of great food spots. The staff are also very kind and helpful. Everything else about the hotel is pretty solid; clean (albeit slightly outdated) rooms, no pests, and easy beach access. The buffalo wings were not great but the mimosas and rum punches were good. Overall, I would stay here again but as a heads up to future guests, beware of one of the young bartender's scams. If you do not watch him make the drinks, he'll try to charge you (in cash) for double shots in single drinks that you didn't ask for. Would have reported it to the manager if I had more time but I had to leave for an event. Terrible on that bartender's part but hopefully one bad apple doesn't spoil the bunch here.
The two best things about Sandy Haven Resort are its location and the staff (outside of the beach bartenders). Geographically, this hotel is located in a great section of Seven Mile Beach. It's within walking distance to many of the larger and more popular resorts as well as a couple of great food spots. The staff are also very kind and helpful. Everything else about the hotel is pretty solid; clean (albeit slightly outdated) rooms, no pests, and easy beach access. The buffalo wings were not great but the mimosas and rum punches were good. Overall, I would stay here again but as a heads up to future guests, beware of one of the young bartender's scams. If you do not watch him make the drinks, he'll try to charge you (in cash) for double shots in single drinks that you didn't ask for. Would have reported it to the manager if I had more time but I had to leave for an event. Terrible on that bartender's part but hopefully one bad apple doesn't spoil the bunch here.
10
Deanna
Sep 14, 2024
·
Stayed 7 nights
I love the staff - Pops, Dwight, and everyone. Proximity to the beach is awesome. You're only few feet away from the water. Love the fact eateries, restaurants, and bars are all walkable on the 7-mile beach. Will definitely stay here again.
I love the staff - Pops, Dwight, and everyone. Proximity to the beach is awesome. You're only few feet away from the water. Love the fact eateries, restaurants, and bars are all walkable on the 7-mile beach. Will definitely stay here again.
8
Michelle
Dec 30, 2023
·
Stayed 9 nights
The hotel has a great location, right on the beach and easy walking distance to lots of local bars, restaurants, entertainment spots and supermarket. The rooms are very clean, spacious and comfortable with great WiFi in rooms. The staff are very friendly and helpful. Michelle on reception was great help with restaurant bookings and organising transport. Ms Sinclair was really sweet keeping us safe and secure on the beach and away from local vendors. The Hotel would benefit from an upgrade in a few areas but I would definitely consider staying there again when next in Negril.
The hotel has a great location, right on the beach and easy walking distance to lots of local bars, restaurants, entertainment spots and supermarket. The rooms are very clean, spacious and comfortable with great WiFi in rooms. The staff are very friendly and helpful. Michelle on reception was great help with restaurant bookings and organising transport. Ms Sinclair was really sweet keeping us safe and secure on the beach and away from local vendors. The Hotel would benefit from an upgrade in a few areas but I would definitely consider staying there again when next in Negril.
8
Natalie
Dec 28, 2023
·
Stayed 6 nights
Small, quiet boutique hotel, staff are very friendly and room sizes are good. Lovely location right Negril’s white sand beach!
Small, quiet boutique hotel, staff are very friendly and room sizes are good. Lovely location right Negril’s white sand beach!
10
peter
Feb 3, 2024
·
Stayed 3 nights
Property right in the middle of the 7 mile beach, great walks in either direction. Staff above and beyond friendly and helpful. Will stay there again, and soon!
Property right in the middle of the 7 mile beach, great walks in either direction. Staff above and beyond friendly and helpful. Will stay there again, and soon!
6
Sylvia
Sep 17, 2024
·
Stayed 3 nights
Great location. Right on the beach. Only one restaurant which was very dark. We always at at the outdoor dining restaurant next door at Cocolapalm. I expected more for the price.
Great location. Right on the beach. Only one restaurant which was very dark. We always at at the outdoor dining restaurant next door at Cocolapalm. I expected more for the price.
10
Mark
Feb 4, 2025
·
Stayed 4 nights
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
10
Chloe
Mar 11, 2024
·
Stayed 7 nights
Sandy Haven is a nice place to stay on Seven Mile Beach it is conveniently located to many restaurants and other attractions. The staff is friendly and helpful. The rooms come with a mini fridge which was nice to have. The breakfast which is included is very simple fruit, toast, juice and a muffin. It was very tasty. I would recommend staying at Sandy Haven!
Sandy Haven is a nice place to stay on Seven Mile Beach it is conveniently located to many restaurants and other attractions. The staff is friendly and helpful. The rooms come with a mini fridge which was nice to have. The breakfast which is included is very simple fruit, toast, juice and a muffin. It was very tasty. I would recommend staying at Sandy Haven!
8
Karen
Feb 13, 2025
·
Stayed 5 nights
I liked the quietness of the property. Rooms were large and comfortable. Staff was very friendly and polite. It is close to dining options within walking distance either from the beach or along Norman Manley Blvd. The only issue was the water availability, at times it took a while for the hot water to work especially later in the day and late one night there was no water at all. Otherwise everything else was very good and I would return to visit another time. Overall I recommend this property.
I liked the quietness of the property. Rooms were large and comfortable. Staff was very friendly and polite. It is close to dining options within walking distance either from the beach or along Norman Manley Blvd. The only issue was the water availability, at times it took a while for the hot water to work especially later in the day and late one night there was no water at all. Otherwise everything else was very good and I would return to visit another time. Overall I recommend this property.
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AI-generated summary based on recent guest reviews
Dining
The included continental breakfast is basic, and on-site dining and bar service can be understocked, closed, or slow; while some meals and drinks were enjoyed, variety and reliability are inconsistent.
Related guest reviews
6
Lexa
Feb 24, 2025
·
Stayed 7 nights
The room is very spacious. From reading previous reviews, the hot tub has been broken for a long time, it was not working during our stay. the pool was dirty. The fridge in the room never was cold, which was another common thing I had read in the reviews that it commonly didn’t work. Breakfast at the sandy haven is mediocre. You are offered a continental breakfast, which is a small plate of fruit and toast. They also offer mimosas, but only had champagne one day of our stay. We didn’t spend much time at this resort. We had friends staying next door at coco la palm, we spent most of our time in their chairs and using their hot tub. The drinks at the bar of shandy haven are expensive. The sandy haven beach isn’t very big. If you just want a room to sleep in and find a different beach this place is perfect for just going to sleep. I suggest finding a friend at cocolapalm and hanging out on their beach.
The room is very spacious. From reading previous reviews, the hot tub has been broken for a long time, it was not working during our stay. the pool was dirty. The fridge in the room never was cold, which was another common thing I had read in the reviews that it commonly didn’t work. Breakfast at the sandy haven is mediocre. You are offered a continental breakfast, which is a small plate of fruit and toast. They also offer mimosas, but only had champagne one day of our stay. We didn’t spend much time at this resort. We had friends staying next door at coco la palm, we spent most of our time in their chairs and using their hot tub. The drinks at the bar of shandy haven are expensive. The sandy haven beach isn’t very big. If you just want a room to sleep in and find a different beach this place is perfect for just going to sleep. I suggest finding a friend at cocolapalm and hanging out on their beach.
10
Laurence
Feb 22, 2025
·
Stayed 3 nights
Chic boutique hotel with large rooms in the centre of 7 mile beach. Most things are a walk away. Property is well maintained Included breakfast could be more generous and more could be made of the on site restaurant which has a unique ambience
Chic boutique hotel with large rooms in the centre of 7 mile beach. Most things are a walk away. Property is well maintained Included breakfast could be more generous and more could be made of the on site restaurant which has a unique ambience
8
steven
Jan 27, 2025
·
Stayed 7 nights
We had a very nice beachfront view. Daily housekeeping and coffee provided every day. Free continental breakfast very basic with juice, coffee, bread and fruit. Only ate lunch there several times. 45-75 minute wait for food, but that’s the standard on the island. Be sure to check your bill every time before signing. They had our room number wrong twice and when checking out we had a $60 charge not belonging to us. Management corrected that. WiFi extremely slow and no cable TV. Overall a nice place, but not 4 stars. More like a 3
We had a very nice beachfront view. Daily housekeeping and coffee provided every day. Free continental breakfast very basic with juice, coffee, bread and fruit. Only ate lunch there several times. 45-75 minute wait for food, but that’s the standard on the island. Be sure to check your bill every time before signing. They had our room number wrong twice and when checking out we had a $60 charge not belonging to us. Management corrected that. WiFi extremely slow and no cable TV. Overall a nice place, but not 4 stars. More like a 3
8
Lynn Ann
Feb 4, 2025
·
Stayed 7 nights
Beautiful staff, beach, clean rooms, nice continental breakfast, over all food was good. The beach bar was lovely but they need better tropical drink options. Main restaurant needs to made brighter.
Beautiful staff, beach, clean rooms, nice continental breakfast, over all food was good. The beach bar was lovely but they need better tropical drink options. Main restaurant needs to made brighter.
6
Jackie
Sep 25, 2025
·
Stayed 1 night
Pool and hot tub were not clean, continental breakfast was lacking everyday. Staff were friendly, rooms were properly cleaned. Many of the beach umbrellas were broken.
Pool and hot tub were not clean, continental breakfast was lacking everyday. Staff were friendly, rooms were properly cleaned. Many of the beach umbrellas were broken.
8
April
Feb 4, 2024
·
Stayed 4 nights
Beautiful property with pristine beach area. Loved our quiet breakfast outside in the morning with the ocean view. Staff was super friendly. The rooms were clean and spacious, though the mattress was thin and firm. The meals at the beach grill and Bongos were great, the barbecue on the beach was OK.
Beautiful property with pristine beach area. Loved our quiet breakfast outside in the morning with the ocean view. Staff was super friendly. The rooms were clean and spacious, though the mattress was thin and firm. The meals at the beach grill and Bongos were great, the barbecue on the beach was OK.
10
Mark
Feb 4, 2025
·
Stayed 4 nights
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
Sandy Haven is a very gracious, appealing boutique hotel smack in the middle of Seven Mile Beach, Jamaica's finest beach. The hotel is small, quiet, clean, gracious, and well managed. It is steps from the beach, with ample public spaces: tables on the terrace overlooking the beach, pleasant waterfront bar, and adequate-sized (and clean) pool. The staff is pleasant and competent (special shoutout to Rowan, reservation manager, who provided expert help with all arrangements, such as taxis and restaurant reservations). Two suggestions: upgrade the continental breakfast, which is barely adequate; and hire more staff: the present staff is overworked, which inevitably means service delays.
6
Sandra C
May 17, 2025
·
Stayed 6 nights
I recently completed my third stay at Sandy Haven, and while I’ve had great experiences in the past, this visit was unfortunately disappointing. Previously, beach security—especially Sinclair—helped ensure a peaceful environment by minimizing harassment from vendors. This time, we were repeatedly approached while relaxing on the beach, and a simple “no thank you” was often not enough. It disrupted what should have been a relaxing experience. Additionally, the included continental breakfast with mimosas was only fully available on three of my six days. No champagne was available on the other days, and no alternatives were offered. While most staff were friendly, a few seemed disinterested or unhelpful when responding to basic questions. I understand it’s off-season, but the overall service felt below the usual standard I’ve come to expect. I appreciate the experiences I’ve had at Sandy Haven and hope this feedback helps improve future guest stays.
I recently completed my third stay at Sandy Haven, and while I’ve had great experiences in the past, this visit was unfortunately disappointing. Previously, beach security—especially Sinclair—helped ensure a peaceful environment by minimizing harassment from vendors. This time, we were repeatedly approached while relaxing on the beach, and a simple “no thank you” was often not enough. It disrupted what should have been a relaxing experience. Additionally, the included continental breakfast with mimosas was only fully available on three of my six days. No champagne was available on the other days, and no alternatives were offered. While most staff were friendly, a few seemed disinterested or unhelpful when responding to basic questions. I understand it’s off-season, but the overall service felt below the usual standard I’ve come to expect. I appreciate the experiences I’ve had at Sandy Haven and hope this feedback helps improve future guest stays.
4
Karen
Jan 23, 2025
·
Stayed 8 nights
We arrived on New Year’s Eve. The resort had nothing going and the bar closed at 9 . No one mentioned that the restaurant on site was closed bongos. We had no TV for 3 days even though we told them on day one we got the run around. The bed was extremely uncomfortable and every morning at 5:30-6 it was loud due to staff. The only thing we did love was the beach . I don’t recommend this resort to anyone.
We arrived on New Year’s Eve. The resort had nothing going and the bar closed at 9 . No one mentioned that the restaurant on site was closed bongos. We had no TV for 3 days even though we told them on day one we got the run around. The bed was extremely uncomfortable and every morning at 5:30-6 it was loud due to staff. The only thing we did love was the beach . I don’t recommend this resort to anyone.
8
Richard
Nov 12, 2024
·
Stayed 4 nights
It is quiet, safe and nicely situated to the beach. The food and restaurant is subpar. From the time the you place your order for food to the time you receive it, it is about an hour. The flavor and presentation of the food is very subpar. For all things considered, Sandy Haven is a great location, reasonably priced and safe. Rooms are clean, hot water for the showers and free towels for the beach. Staff is also very friendly and accommodating.
It is quiet, safe and nicely situated to the beach. The food and restaurant is subpar. From the time the you place your order for food to the time you receive it, it is about an hour. The flavor and presentation of the food is very subpar. For all things considered, Sandy Haven is a great location, reasonably priced and safe. Rooms are clean, hot water for the showers and free towels for the beach. Staff is also very friendly and accommodating.
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AI-generated summary based on recent guest reviews
10
Carol
Mar 13, 2023
·
Stayed 7 nights
Beautiful property and helpful friendly staff. I would definitely come back.
Beautiful property and helpful friendly staff. I would definitely come back.
8
Christine
Mar 10, 2023
·
Stayed 1 night
So this hotel is on the brink of greatness. Its amazing location has such promise. A few upgrades and it would be amazing. We had an issue with unclean sheets. The manager of the hotel took care of it right away. She was terrific. Food service at dinner was a bit slow. Towels were not bright white. Beach, breakfast and location were fabulous. Staff was friendly.
So this hotel is on the brink of greatness. Its amazing location has such promise. A few upgrades and it would be amazing. We had an issue with unclean sheets. The manager of the hotel took care of it right away. She was terrific. Food service at dinner was a bit slow. Towels were not bright white. Beach, breakfast and location were fabulous. Staff was friendly.
4
Cassandra
Mar 7, 2023
·
Stayed 4 nights
The beach front
The beach front
4
logan
Mar 2, 2023
·
Stayed 5 nights
We booked a five night stay at Sandy Haven. We stayed three, only because the hotel we decided to move to after the first night couldn’t accommodate us earlier. While there were some positives to our experience at Sandy Haven, we quickly realized that resort is not a luxury boutique hotel as it is represented to be. If you are like us and have not been to Negril before, I recommend considering a resort on the cliffs unless you are looking for a loud and more party-centric vacation. Additionally, after we checked in and had no hot water in our room, we found out through other reviews that hot water had been scarce for more than a month. Had we known this was an ongoing issue, we would have canceled our reservation within the free cancellation window and not lost two nights worth of money when we checked out due to the hotel’s lack of transparency about a major ongoing issue. Pros: -beach access -bar conveniently located next to beach seating area -walkability to multiple restaurants -most staff is courteous and helpful A few of many cons: -visible mold in our room -uncomfortable beds with cheap linens -a couple staff members were pushy and made us feel uncomfortable -while the beach seating is reserved for guests, the beach itself is public and crowded with people trying to sell stuff. We were approached every ten minutes by someone trying to sell us souvenirs, weed, food, or anything else you could imagine. -loud music from the bar and neighboring bars
We booked a five night stay at Sandy Haven. We stayed three, only because the hotel we decided to move to after the first night couldn’t accommodate us earlier. While there were some positives to our experience at Sandy Haven, we quickly realized that resort is not a luxury boutique hotel as it is represented to be. If you are like us and have not been to Negril before, I recommend considering a resort on the cliffs unless you are looking for a loud and more party-centric vacation. Additionally, after we checked in and had no hot water in our room, we found out through other reviews that hot water had been scarce for more than a month. Had we known this was an ongoing issue, we would have canceled our reservation within the free cancellation window and not lost two nights worth of money when we checked out due to the hotel’s lack of transparency about a major ongoing issue. Pros: -beach access -bar conveniently located next to beach seating area -walkability to multiple restaurants -most staff is courteous and helpful A few of many cons: -visible mold in our room -uncomfortable beds with cheap linens -a couple staff members were pushy and made us feel uncomfortable -while the beach seating is reserved for guests, the beach itself is public and crowded with people trying to sell stuff. We were approached every ten minutes by someone trying to sell us souvenirs, weed, food, or anything else you could imagine. -loud music from the bar and neighboring bars
8
Sandra
Feb 26, 2023
·
Stayed 10 nights
Great location. Beach area was nice and roomy. Loved the visiting kittens. Just our speed, not crazy party vibe.
Great location. Beach area was nice and roomy. Loved the visiting kittens. Just our speed, not crazy party vibe.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:30
Before 11:00
Security deposit
USD 100 per accommodation on arrival.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Sandy Haven Resort
Is parking available at the property?
Yes, parking is available on-site and is free for guests.
Is breakfast offered at the hotel?
Yes, breakfast is offered and includes a variety of options. The serving hours are from 7:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of USD 100 per person for a roundtrip. Guests can arrange the transfer by contacting the property prior to arrival.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.
What is the location of the hotel in relation to key attractions?
The property is located on the famous Seven Mile Beach, just 1.2 miles from Times Square Shopping Mall and 2.5 miles from Kool Runnings Water Park. It is within walking distance to several local attractions.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool. Guests can enjoy the pool during operational hours, which are typically from 8:00 AM to 8:00 PM.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 11 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-out is available.
- Airport shuttle fee: USD 120 per person (roundtrip)
- Late check-out fee: USD 150 (subject to availability)
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Business Center
Safe-Deposit Box
Bicycle Rental
Garden
Golf Course (nearby)
Activities
Garden
Golf Course (nearby)
Scuba Diving
Windsurfing
Horse Riding
Ecotours on Site
Fitness Facilities
Beach Cabanas (surcharge)
Beach Umbrellas
Full-Service Spa
Library
Mountain Bike (nearby)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Television in Common Areas
Terrace
General
Towels
Barbecue Grill (s)
Beach Sun Loungers
Smoke-Free Property
Wheelchair Accessible (Limited)
Services
Business Center
Safe-Deposit Box
Bicycle Rental
Luggage Storage
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Space
Gift Shops or Newsstand
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Parking
Airport shuttle
Scooter/Moped Rentals on site
Airport Transportation (surcharge)
Area Shuttle (surcharge)
Parking (Self) (free)
Parking (Limited)
Internet
Free Wi-Fi