Name: Sandy Haven Resort
Address: Norman Manley Boulevard, P.o. Box 3258, Negril, Jamaica, Negril, Westmoreland, Jamaica
Rating: 8.48

Guest reviews

8.5

Very good

Based on 801 verified reviews

Who stays here?

Business

3%

Couple

57%

Family

13%

Group

20%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Sandy Haven Resort earns steady praise for its friendly staff and prime beachfront location on Negril's Seven Mile Beach, while feedback repeatedly notes aging facilities, inconsistent maintenance, and limited dining, creating a stay that can feel charming yet uneven.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Chanel

Apr 6, 2026

·

Stayed 2 nights

This is not a hotel I would recommend! Staff are very unprofessional and need further training. Check in is at 15:00pm, we arrived at 14:55pm, then had to wait 40 minutes for a room. I was advised that I would get upgraded to an ocean view room. Unfortunately this was not honoured, I was given a room over looking a dirty swimming pool! Then the icing on the cake was we were provided with dirty towels. I asked to speak to a manager about the matters, the staff was rude then had a handyman act as manager. If he was a manager his presentation was not of a manager. He wore a dirty yellow t shirt, jeans and dirty trainers. He was not helpful and the matter was not resolved, we was still provided with dirty towels.

8

John

Jan 25, 2026

·

Stayed 2 nights

Staff very courteous especially Ralph who was very helpful. First room safe didn’t work so had to move. Second room internet charging didn’t work but luckily I had my own adaptor which did work. Carey at the bar also super nice and helpful.

10

Lascell

Jan 18, 2026

·

Stayed 1 night

Front desk staff was very professional and helpful

6

Todd

Dec 25, 2025

·

Stayed 9 nights

Pool, hot tub, restaurant and day beds are all in need of attention.

6

Brian John

Dec 24, 2025

·

Stayed 14 nights

Food and beverages are expensive. Pool was dirty for two weeks. Vacuumed once. Old and gross day beds at beach area. Non padded beach lounger’s. No ice machine.

Norman Manley Boulevard, P.o. Box 3258, Negril, Jamaica

Location

When you stay at Sandy Haven Resort in Negril, you'll be on the beach, a 2-minute drive from Seven Mile Beach and 6 minutes from Negril Cliffs. This beach hotel is 0.6 mi (1 km) from Time Square Mall and 0.7 mi (1.1 km) from The Boardwalk Shopping Village.

Time Square Mall(0.6 miles)

The Boardwalk Shopping Village(0.7 miles)

Seven Mile Beach(0.7 miles)

Negril Watershed Environmental Protection Area(1.4 miles)

Throne Room(1.4 miles)

Percy's Riverside Retreat(2.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 11:00

Security deposit

USD 100 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free for guests.

Yes, breakfast is offered and includes a variety of options. The serving hours are from 7:00 AM to 10:00 AM.

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee, subject to availability.

Yes, airport shuttle services are available for a fee of USD 100 per person for a roundtrip. Guests can arrange the transfer by contacting the property prior to arrival.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.

The property is located on the famous Seven Mile Beach, just 1.2 miles from Times Square Shopping Mall and 2.5 miles from Kool Runnings Water Park. It is within walking distance to several local attractions.

Yes, the hotel features an outdoor swimming pool. Guests can enjoy the pool during operational hours, which are typically from 8:00 AM to 8:00 PM.

Sandy Haven Resort

Amenities

Property description

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