Name: Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG
Address: 3932 Rainbow Blvd, Rosedale, Kansas City, Kansas, United States of America, Kansas City, Wyandotte County, US
Price range: US$135–US$416 per night
Rating: 8.18

What guests think

At Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG, travellers repeatedly praise the walkable KU Med location, overall cleanliness, and friendly service, while noting recurring hallway and street noise and occasional parking hassles.

Complimentary breakfast is frequently described as good with plenty of options. The property lacks a pool, the lobby is on the second floor, and elevators can be slow during busy or renovation periods. Rooms feel modern and comfortable, though a few guests reported quirks like narrow shower entries, lighting complaints, or minor maintenance issues. Expect a practical, convenient base for medical appointments.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No pool is available. Parking is small and sometimes under construction or reserved, with occasional reports of vehicle break ins; the lobby is on the second floor and elevators can be slow.

Related guest reviews

8

Waleed

10 Jun 2024

·

Stayed 1 night

In the website there is a pool but they don’t have a pool in the property

10

Simone

6 May 2025

·

Stayed 1 night

You have this hotel as having a pool. It does not.

8

Gregorio

9 Sept 2024

·

Stayed 2 nights

I have visited this same hotel twice in less than a month, and the parking lot is still closed. Honestly, this is terrible, and now that it’s open, all the spots are reserved for a supposed Vietnamese café (which, by the way, is awful). It’s very inconvenient to have to park across the street. The hotel should do something about this.

8

Themla

9 Sept 2024

·

Stayed 2 nights

The property was clean and comfortable. We had a very late check in. We had no idea they were resurfacing the parking lot. I had called earlier in the day to verify our stay. The staff person didn't mention it. So at 12:30 we had to figure out where to park. The front desk person wasn't much help in that regard. Other than that, our stay was really good. I would recommend the hotel.

8

Allison

5 Jul 2025

·

Stayed 4 nights

The hotel begins on the second floor and rooms are on the 3rd and 4th, requiring key card access in the elevator. While convenient to the hospital and some easy accessibility to food, it is not a convenient hotel for someone who will need a lot of in and out, trips to the car etc.. Both of our key cards stopped working over the four days and had to be reprogrammed.

8

Rochellew

3 Jan 2024

·

Stayed 1 night

advertised as having a pool. I packed my swim suit. No pool. good exercise room.

2

Kristopher L

4 Aug 2024

·

Stayed 2 nights

Front counter help was rude. Several vehicles were broken into in the parking lot. No way would I stay there again

8

Jeff

10 Oct 2023

·

Stayed 3 nights

Stay was good. The do not have a pool. Cannot give a 10 when you dont have a pool.

10

Warren

4 Dec 2023

·

Stayed 1 night

No swimming pool

8

Lori

5 Aug 2024

·

Stayed 1 night

The construction in the parking lot was really a hassle to find a parking place. Very inconvenient and as guests I believe we should have been notified ahead of time of this issue.

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Cleanliness

Cleanliness is widely praised across rooms and common areas. A few reviews mention odors, debris, or worn linens/fixtures.

Related guest reviews

10

Kendra

5 Oct 2025

·

Stayed 1 night

Clean room and nice area.

10

Rebecca

18 Oct 2025

·

Stayed 1 night

Convenient location (walkable to restaurants), clean and spacious room, and comfortable beds.

2

Lauren

9 Jun 2025

·

Stayed 1 night

Dark, dingy and dirty. Could not believe I paid what I did for this room. Incredibly disappointed.

10

Dinorah

10 Jul 2025

·

Stayed 2 nights

Very clean

10

Sarah

5 Feb 2025

·

Stayed 1 night

Very clean, easy parking, walking distance from anything you’d need.

10

Brenda

27 Feb 2025

·

Stayed 1 night

Nice clean rooms, staff very friendly.

4

edward

29 Oct 2023

·

Stayed 1 night

Good location. Decent accommodations. Very NOISY. You can hear every conversation in the hallways and other guests rooms. The doors closing and opening all night long was very disturbing. There was fecal matter and clipped toe/finger nails on the floor of the room I stayed in.

10

Tania Nur

18 Oct 2024

·

Stayed 2 nights

Safe, quiet, & clean.

10

David

3 Mar 2024

·

Stayed 2 nights

Clean and modern and friendly staff

6

Debra

30 Jan 2025

·

Stayed 1 night

When we walked in it smelt like sewer. Girl who checked us in acted like it was a big inconvenience. Room was nice & clean.

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Rooms

Rooms are modern and comfortable, with many noting spacious layouts and good beds. Recurring drawbacks include thin walls, loud doors, street or ambulance noise, and occasional quirks like narrow shower entries, leaks, or poor lighting.

Related guest reviews

10

Rebecca

18 Oct 2025

·

Stayed 1 night

Convenient location (walkable to restaurants), clean and spacious room, and comfortable beds.

8

Jordan

16 Jun 2024

·

Stayed 2 nights

The stay was good but it was very noisy. You can hear everything in the hallways, including your obnoxiously drunk neighbors coming back at 4am. The breakfast bar had a good selection and was convenient.

8

Marcie

24 Jan 2023

·

Stayed 1 night

Property is undergoing renovations with only 1 elevator functioning which made wait times long. Hotel lobby is on 2nd floor. Found a long screw next to bed upon arrival to room assuming from construction. Shower entrance is concrete wall with 2’ opening. Could be an issue for larger people to get through. Very unique design. Room is clean, updated, lots of outlets and USB ports, fridge, microwave, ironing board, comfy bed, lots of tv choices. Doors close loudly and you can hear toilets flush from neighboring room. Slept well though. Outside noise minimal and lots of food choices very near by. Staff was exceptionally nice and breakfast was excellent. Would stay again for convenience of KU Med being directly next door. Other than loud doors, most concerns should be resolved when construction is complete.

8

Lindsey

21 May 2024

·

Stayed 1 night

Shower drain/set up allowed water to leak all over bathroom floor . Had line floor with towels

10

Sheryl

19 Jun 2024

·

Stayed 1 night

It was very noisy & hard to sleep because of the traffic & you could hear all of the people in the other rooms really late until after midnight. We only stay here because the location is perfect when we have to be at KU med early in the morning for appointments & procedures. The breakfast also is nice.

6

Brooke

26 Jul 2024

·

Stayed 1 night

No hairdryer in the room. When I called guest services I was told the hotel was booked and he couldn’t just go into a room and get one. Hmmmm okay but shouldn’t all rooms have a hair dryer or at least make sure one is there when you clean it for the next guest??? 🤔

10

AMBER

31 Mar 2024

·

Stayed 1 night

Very nice hotel room. The bed was very comfortable and I loved the walk-in shower. Would definitely stay here again.

8

Kristi

28 Jan 2025

·

Stayed 3 nights

Large gap around the entry door to the room. Brightly lit hall lights shining through the gap. Could hear staff and guests as if they were in the room with us at any hour. Everything else was fine, good, or as expected for this type of room

8

Beth

22 Sept 2025

·

Stayed 1 night

Walls are thin! Had people yelling well into the night. Woke us up three different times.

8

Linda

10 Apr 2024

·

Stayed 1 night

Need better lighting in bathroom around mirror. Rooms looked nice and clean and provided 3 mirrors but none of them had good lighting to help when applying makeup.

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Service

Staff are frequently described as friendly, helpful, and accommodating. Some guests reported rude or defensive front desk interactions, early housekeeping knocks, or long waits during limited staffing.

Related guest reviews

10

ronald

5 Mar 2025

·

Stayed 1 night

Great location, friendly service.

8

Laura

13 Oct 2025

·

Stayed 2 nights

disappointed that house keeping knocked on our door before 9 am on our check out day.

10

susan

9 Dec 2024

·

Stayed 1 night

Employees were very polite and helpful

10

Beth

4 Dec 2024

·

Stayed 2 nights

So close to the hospital & staff willing to work with our schedule to match the hospital’s schedule.

6

Jennifer

6 Aug 2024

·

Stayed 2 nights

This hotel is fine. It was generally clean, the rooms are good sized, and the amenities are acceptable. But the price for this hotel is outrageous. I travel quite a bit for work and I’ve stayed in plenty of places that are just as nice as this place for half the price. Feels very much like they are taking advantage of folks who need to be close to the hospital in difficult times. (Which is why I was there). In addition, I mentioned the construction in the parking lot when I went to check in and was wondering why I didn’t get a notice ahead as I have experienced elsewhere. I had 2 people with me who have difficulty walking distances. The clerk got very defensive and rather than just empathizing and moving on, which I would’ve accepted happily, he just became crabby. Overall was not impressed.

4

Gary

6 Jun 2023

·

Stayed 1 night

Only one staff in entire facility, long waits to check in and get any help. Only one luggage cart. Hope you like your neighbor, can hear thru the walls, and they were not talking loud. Very noisy, constant door slams all hours of the night. Need SOFT CLOSE DOORS!

2

Gregorio

19 Aug 2024

·

Stayed 2 nights

The hotel itself is fantastic—extremely clean, modern, and everything feels nearly brand new. However, our experience during check-in on Friday night was disappointing. The receptionist, Edy, was rude, impatient, and lacked empathy. He was constantly on the phone chatting and refused to help when I asked for assistance, simply saying, "No, no, no, it's almost midnight, and the hotel is booked." All I needed was an extra towel, but he was completely uncooperative. Additionally, the parking lot was under repair, so we had to park across the street. It's unfortunate that the poor attitude of one employee negatively impacted our otherwise pleasant stay at the hotel.

10

Jennifer

25 Apr 2024

·

Stayed 1 night

The staff was very nice and helpful

10

Selma

10 Sept 2024

·

Stayed 1 night

I have stayed here for the last 3 years for when I come for work and EVERY TIME has been perfect. And the few times something was wrong, it was immediately fixed and staff always goes above and beyond to make my stay perfect. Breakfast is always delicious, rooms are always clean, and staff is the best!

10

Gerilyn

28 Apr 2025

·

Stayed 1 night

The staff were friendly and helpful. Felt safe and secure. The breakfast was good. Would definitely stay here again.

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Location

Excellent for KU Medical Center visits, with many restaurants and basic services within walking distance and easy access to roads. Some guests experienced traffic or ambulance noise and occasional confusion or restrictions around the shared parking area.

Related guest reviews

10

Abram

27 Jul 2024

·

Stayed 3 nights

The room had plenty of space. The beds were comfortable. The breakfast had plenty of options. We were able to easily get to everywhere we wanted to go in Kansas City.

10

Kathy

28 Aug 2025

·

Stayed 1 night

This property is across the street from KU Med and my husband is seeing a specialist there. This hotel is so convenient and calming! Very clean and safe!

10

James

26 Dec 2024

·

Stayed 2 nights

Very convenient to the hospital:)

10

Stacy

7 Apr 2024

·

Stayed 1 night

Across from KU med

10

Nicholas

15 Jul 2025

·

Stayed 1 night

Location is great. The property was as expected.

8

Sean

10 Aug 2023

·

Stayed 1 night

Lots of dining options in the area and walkable. You can find pretty much anything you need from a Walmart to a Walgreens within a five minute drive.

8

Mark

8 Jul 2025

·

Stayed 1 night

Property was easy to get to and the parking was plenty!! Though the trauma center is across the street we did not hear any helicopters in our room as reported by others. For travelers towing a small trailer - the facility will accommodate you in the overflow lot which is lighted and monitored by camera. There are numerous restaurants and pubs within walking distance 🙂

10

Stephanie

14 Jul 2025

·

Stayed 1 night

Easy as it gets and convenient to so many stores and restaurants. Clean and comfortable rooms.

8

Nicole

10 Nov 2024

·

Stayed 1 night

Finding the location’s actual address became confusing and we went to the wrong one first. Make sure the names and addresses are very clear in the booking.

10

Debra

25 Jul 2025

·

Stayed 1 night

Convenient place to stay close to KU medical center.

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Dining

Breakfast is commonly praised for being plentiful and tasty with good variety. A few comments noted average items or issues like undercooked sausage or a broken pancake machine.

Related guest reviews

10

Barry

11 Oct 2024

·

Stayed 2 nights

Breakfast was amazing! The doors to the rooms are very loud when closing. It was very convenient to what we were doing. Overall great stay!

10

Jennifer

3 Jul 2024

·

Stayed 1 night

Great hotel with delicious continental breakfast!

10

Tammy

10 Jul 2025

·

Stayed 1 night

Great place to stay and love the breakfast

10

Steven

21 Jan 2024

·

Stayed 2 nights

everything was great except the pancake machine was broke, that hurt!!

10

Selma

10 Sept 2024

·

Stayed 1 night

I have stayed here for the last 3 years for when I come for work and EVERY TIME has been perfect. And the few times something was wrong, it was immediately fixed and staff always goes above and beyond to make my stay perfect. Breakfast is always delicious, rooms are always clean, and staff is the best!

10

Renee

8 Apr 2024

·

Stayed 1 night

Great experience! Our room was spacious and pristine as was the building. The staff were friendly, breakfast was good. Parking lot is small, but free! Location is convenient and close to a lot of local shopping and dining and nightlife. Winner!

8

Tina

17 Jun 2024

·

Stayed 2 nights

Great stay. Breakfast was good but the sausage could have been cooked longer. Very quite and peaceful.

10

Soumik

17 Jul 2025

·

Stayed 1 night

Clean. Safe. Good breakfast.

10

Gregorio

28 Jul 2025

·

Stayed 2 nights

The breakfast is awesome but the best of this hotel is their STAFF everybody are the best, they go beyound our expectations.

10

Carol

8 Mar 2024

·

Stayed 1 night

Close to KU med. Breakfast was one of the best weve had in a motel. Food was plentiful, varied, and hot.

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Month	Average price
January	US$122
February	US$142
March	US$148
April	US$159
May	US$160
June	US$176
July	US$174
August	US$154
September	US$175
October	US$192
November	US$143
December	US$150

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $164	19 $158
20 $135	21 $158	22 $176	23 $171	24 $157	25 $201	26 $207
27 $144	28 $167	29 $248	30 $243

Su	Mo	Tu	We	Th	Fr	Sa
				1 $176	2 $207	3 $204
4 $144	5 $172	6 $217	7 $233	8 $224	9 $232	10 $263
11 $158	12 $176	13 $217	14 $270	15 $254	16 $367	17 $416
18 $336	19 $291	20 $280	21 $311	22 $293	23 $226	24 $256
25 $144	26 $172	27 $205	28 $233	29 $176	30 $190	31 $191

Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG

Prices for Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG

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About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed (With Living Area)

Standard Room, 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Standard Room

Guest reviews of Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG

Who stays here?

What guests think

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FAQs about Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG

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