Sleep Inn & Suites Harrisburg - Hershey North

Hotel is old and dingy. Gym equipment was rusted and not working. Terrible breakfast options. The plumbing looked like it could pull out of the wall easily. There are other places that are much better for the money in the same area

Just okay, for the price I cannot complain. We only spoke with staff during check in and check out. They seemed friendly and we had no problems. Our room was clean and comfortable. My only complaint was the lack of shelf space in the shower. Again not a big deal but it was strange. Pool is also smaller than I thought it would be from the picture but my children enjoyed it.

This was a great place to stay! Breakfast each morning was great and the pool was amazing for the family!

The overall stay was great. The room and beds were quite comfortable. The "heated" pool was cold and unusable. The eggs on the breakfast bar were cold and sausage was greasy. Plus there were many ants in the pool and breakfast areas.

The pool was the only drawback. It was extremely salty. Burned out eyes for hours afterwards. First time this has happened and we've stayed her many times over the last 4 years.

I was raving about how nice this property was on the first night. The breakfast was great, the pool was great and stocked with towels, room was nice, bathroom was clean no mold, bed was comfy, checked for bedbugs there wasnt any so i was very satisfied until the next morning. I woke up pulled my luggage and bookbag out of the closet and there were ants crawling all over my bags. Mainly the bookbag(no food inside just clothes and sunscreen) had at least 15 ants i had to kill. Then later when we had looked at the desk there were ants everywhere. In the drawers, crawling on my book, phone, clothes. Yes there was food we had out on the counter mainly bags of chips but there were so many ants that we had to shake out every piece of clothing on that dresser and floor and put them into bags in our luggage and im going to have to unpack it all outside after our 6 hour drive home and wash everything immediately and hope i bring no ants inside my home. It was really annoying packing up w two kids telling me every 2 minutes theres more ants somewhere and getting grossed out thinking about them possibly crawling on us while we slept, although i did not see any in the bed it made me itchy. Would have been an amazing review without those ants. Bathroom was the only place we didnt see them. If i stayed again maybe id ask for a second floor room so were not ground level.

Nice hotel, but unfortunately the pool wasn’t open during our stay.

Was a small, basic hotel stay. Indoor pool pretty small and the wear and rust on the bottom of the doors at the indoor pool room were noticed by my 3 year old who pointed and said “Ew Mommy!” Breakfast is not good and again, my 3 year old said “Ew, no I want something else”. Other families complained. We were there for one night and other than the pool and breakfast, it suited our needs and we were fine with our stay.

Was told there was a fitness center. All machines broke. Room was musty smelling. Toilet didn’t work properly throughout the visit.

The property was very easy to spot when my family and I got there. It was a very clean lobby area and breakfast area. The rooms were pretty comfortable. The breakfast was pretty good, my favorite was the make your own waffle. The pool had too much chlorine but was fun other than that. The elevator also definitely needs to be maintained.

My only complaint is the bathroom was not so clean a lot of mold. Did not feel so clean taking a shower there other wise room was fine

The room was dirty, I had to vacuum the room at 1100pm at night. We found cookies on the floor, each corner is dust piled. The bathroom sink will clock every time we turn the water the shower had mold and some part was broken and covered with dog tape. The room had a horrible smell of mold and dirty carpet. The gym was so hot and had a horrible smell that I last 2 minutes in that room. I have not seen a room so nasty in many years. I spoke to the front desk she tried to help but it appears that is a normal condition as she looks at me as if this is minor issues for a room that was overpriced. The price for this room was approximate $250 dollars per night. I don't blame the staff in any way, this issue is a management, leadership and owner responsibility. It appears they don't care, I saw the staff with headset working and cleaning rooms. Another guy with some headband on his head with a hat. That doesn't look professional for a second I assume it was a guest. This guy was part of the staff they didn't have any uniform or I'd to identify them as staff. Management and owner this is part of been a leader coaching, teaching and mentoring. I blame you guys for the condition of your hotel and you guys are taking the Sleep Inn reputation below standard.

Check-in was smooth. Room spacious, very clean, crisp white sheets and white bath towels without evidence of wear. The sheers were even new. Absolutely no complaints, would recommend this hotel without hesitance.

The bathroom had black mold in in. There was bugs crawling on the wall. The tv and phone did not work.

Great place very clean and nice staff

this place has roaches and ants all over it is just plane nasty would not recommend this place.

nice place just needs a little upkeep. paint chipping in bathroom. shower was updated but mildew was apparent

Our room smelled like cigarette smoke. The concierge was friendly and said he would spray some deodorizer because there were no other rooms available. Killed a roach on the way to the elevator upon arrival. Our tub did not drain during a shower. Need I go on. Outdated and overpriced.

Rude staff, room was filthy, ants in room, moldy bathroom, pool was dangerous and dirty.

We Arrived late in the evening after 10 pm. Had just set my stuff on the dresser when something caught my eye by the coffee maker..a roach! Then there was another one!! I called the desk immediately and they said all they could do was give us another room. We were moved to another room across the hall, that room had “ants” on the bedding!. I booked this hotel because the ratings were very good. We were all exhausted including the children, so we thoroughly checked the room for the night and checked out early after securing another hotel for the remainder of our trip.

Ok for one night. Bed comfortable.

Traffic noise

Best thing about this property. The beds were the most comfortable thing I’ve slept in at a hotel and you can control the ac/fan more that updated places. Showerhead was clean and adjustable. Worst thing finding an outlet that looks safe and works. Carpet is old, stained and could use some fresh paint. While they do serve free breakfast - the taste is off. Waffles are almost sour.

The shower wasn’t clean n neither was the vent for the air conditioner & it was so hot on the room when we checked in we had to put the air conditioner on n dust everywhere.

Check-in was smooth. Room spacious, very clean, crisp white sheets and white bath towels without evidence of wear. The sheers were even new. Absolutely no complaints, would recommend this hotel without hesitance.

It was a fine property for just a quick overnight. Way overpriced at $200 for the night. Breakfast was adequate, nothing fancy. Rooms were long and spacious and beds were comfortable. But only 1 usb plug and many of the regular outlets just didnt work. The furniture is old and chipped. The tv is insanely small. A corded phone - they still make those? The remote also loooked like it was from the 80s. The bathroom had no shower gel and poor lightning. The hallway carpet is gross and stained and the walls are paper thin. Our Window looked out at the peak of the awning - the corner of the gutter. Luckily the window opened some for some fresh air but no view.

There is no way this hotel deserves an 8.4 rating. It was average at best. The linens were clean. But it needed quite a bit of maintenance. Could not use the outlets on the lamps next to the bed, or the one that a floor lamp was plugged into. Had to unplug the floor lamp to be able to plug in a C-PAP machine. The floor lamp was shoved into the corner because otherwise it would fall over. Shower was showing signs of mold. Disappointed.

This hotel is not a great accommodation. The gentleman at the front desk was nice, and the beds and pillows are VERY comfortable. However, here are the cons: - The walls are paper thin. Be ready to hear people around you using the toilet, showering, having full conversations, and having other activities I can’t expand upon here. - The bath towels are paper thin. I’ve never seen such a thin towel in my life. I’ve seen wash cloths that are thicker. If you need a good towel, bring one with you. - Noisy air conditioner. The cycling woke me up, so I finally just had to turn it off. -Creaky bath tub. I’ve never experienced a bath tub that creaks, like it’s going to give way at any moment. I made sure to take a very quick shower. - Dismal lobby and pool area. The pool looked tiny and depressing. The lobby area was not warm and inviting, and was actually kind of dark. -Bottom line: Next time when I’m in the area, I will pay a little more for a nicer hotel. The Sleep Inn is a once and done for me.

Our room (205) had non working air conditioning. It was literally over 80 degrees within the room. When I informed them in the morning of this, they stated they would leave a note for a Manager. The so-called Manager never made an attempt to contact me about this. It was over 90 degrees outside in the day and we had to sleep in these horrible conditions. The hotel smells of mildew and mold throughout the entrance. I would not recommend this place to stay. The lack of customer service is appalling.

Road noise

Staff was very friendly and accommodating. We were meeting two employees who work remotely to provide training. We used their breakfast area for the 4 of us to get together.

Check-in was smooth. Room spacious, very clean, crisp white sheets and white bath towels without evidence of wear. The sheers were even new. Absolutely no complaints, would recommend this hotel without hesitance.

The room & breakfast was great but the check-in was not smooth and we were told at one point that they didn't have th second room of our reservation b/c they couldn't find it. And they were letting other guests children play hide and seek around the whole hotel, making oodles of noise at 11pm at night. They had no control and other guests qwere asking to change rooms because of the noise.

The showers had mold, the doors were in poor working condition. The bathroom faucets were in poor working condition. We couldn’t eat the breakfast and the staff was missing and when found was rude

The staff goes above and beyond for you. I will be back

Desk staff very helpful, nice and friendly, room very comfortable.

The front desk check in was the best we’ve had in two months of travel. Helpful, friendly and knowledgeable

Easy and quick check in. Front desk was friendly and helpful

Our room (205) had non working air conditioning. It was literally over 80 degrees within the room. When I informed them in the morning of this, they stated they would leave a note for a Manager. The so-called Manager never made an attempt to contact me about this. It was over 90 degrees outside in the day and we had to sleep in these horrible conditions. The hotel smells of mildew and mold throughout the entrance. I would not recommend this place to stay. The lack of customer service is appalling.

Staff were amazing, especially, the gentlemen who assist us to check in around 900 pm. Breakfast had verities of choices.

Last minute stay, and it was perfect 10 minutes from Hershey Park, and all the main activites foe a portion of the cost to be on site

This is your standard room and breakfast, maybe a little nicer than average as the property seems to be recently renovated, and staff are very friendly. The location is a little out of the way.

Rooms were clean, roomy, comfortable as advertised on the web site. Check in and out only took a few minutes each. Breakfast was good with a combination of hot food, cold and hot cereals and other options. Property was close enough to the Interstate that getting to it was not a problem dealing with traffic.

Small hotel nearby to Hershey park, good parking and bedroom very clean.

Area was quiet and easy to access. Short drive to Hershey park. Staff was very friendly. Room was clean. It's not a 5-star resort, so if you're looking for that, you will be disappointed. If you're looking for a clean, affordable, nice place to stay, then you will be happy.

Inexpensive, close to Hershey Park (15 minutes), clean and quiet. Free breakfast gave the kids something to start the day with. I am a light sleeper and had some slight issues with road noise. Resolved with earplugs. No one in my group had any problems.

The hotel was clean our room was spacious, the breakfast was outstanding and the staff were very friendly plus it is located in a convenient area, not far from Hersheypark and other attractions, all at an affordable price. I would definitely stay there again.

The area was quiet and conveniently located 10 minutes away from Hershey.

Road noise

Great property, and owner. Quiet, and convenient. Stayed here for a concert at Giant Center, and it was easy to get to and back.

The room was nice clean and well presented. The breakfast was terrible nothing was fresh Creamers were spoiled the waffles tasted soured. Danishes were stale probably my last stay there sad cause hotel is nice.

Best thing about this property. The beds were the most comfortable thing I’ve slept in at a hotel and you can control the ac/fan more that updated places. Showerhead was clean and adjustable. Worst thing finding an outlet that looks safe and works. Carpet is old, stained and could use some fresh paint. While they do serve free breakfast - the taste is off. Waffles are almost sour.

Was only there to sleep. Front desk clerk was very nice and quick. Enough towels in our room. We didn’t have to ask for anything. Complimentary breakfast was great with plenty of variety. The hotel itself is dated, but clean and service was great.

Hot breakfast (standard for this type of hotel, but everything we needed), friendly staff, plenty of towels, good bedding, refrigerator/freezer… My only “complaint” is that there wasn’t much space to put anything in the shower. But this was a great stay!

The overall stay was great. The room and beds were quite comfortable. The "heated" pool was cold and unusable. The eggs on the breakfast bar were cold and sausage was greasy. Plus there were many ants in the pool and breakfast areas.

Great place to stay. Great service, very clean room and indoor pool, decent breakfast although fruits would be nice. Will come back next time we go back to Hershey park.

Convenient to highway for an overnight. Breakfast could be better.

Staff were amazing, especially, the gentlemen who assist us to check in around 900 pm. Breakfast had verities of choices.

The staff was vert helpful. The breakfast selection was good. A few protein options and plenty of carb options

Great experience, friendly staff, very clean Breakfast could be improved though.