Home2 Suites by Hilton Columbus GA

Lots of nice amenities for longer stays even grills and a small swimming pool. Very nice breakfast

I booked a 2 day stay for my Son's Basic training graduation. It was 12 miles from the base, and easily accessible to all the restaurants and activities. It is walking distance to a skating rink, movie theater and a family fun center. I could see it out my hotel window. We stayed in a room with 2 queen beds and a pull out sofa.The room was an extended stay room with all the kitchen amenities you needed except a stove. The room was clean. The beds slept fine, even the pull out couch was comfortable. The bathroom was clean and they even had shower gel and shampoo on the shower wall for you to use.The breakfast was great. They had a great selection of breakfast items. The lighting in the parking lot was excellent. They served breakfast from 6am to 10am. There was a car dealership right next to it. I felt safe about my car not being broken into. The staff was friendly and accommodated all of my requests. I even asked them if I could have an extended check out time and they extended for another hour. I plan to stay here again in 3 months when my Son graduates from AIT school. I would recommend this hotel to anyone.

Most of the staff that I encountered was genuinely nice. The outdoor sitting area is very relaxing.

Great location and hotel layout. Love the brand.

One Star - Seriously Disappointed I'm extremely disappointed with my recent stay at this hotel. From the outset, the experience was far below acceptable standards. The most basic amenities were missing; unbelievably, there were no towels available. I was told by the front desk that they had no clean towels (I had to go out and purchase my own.) This is simply unacceptable for any hotel that claims to offer even basic service. Adding to the unpleasantness, our room was not clean. We found dead insects in the room upon arrival, which made us question the overall cleanliness and hygiene of the hotel. This lack of cleanliness is a serious concern and made the room feel uninhabitable. Overall, my stay was highly unsatisfactory. The lack of basic amenities like towels, combined with the unsanitary condition of the room, made for a terrible experience. I would not recommend this hotel to anyone unless significant improvements are made to their service and cleanliness standards.

Hotel is always a nice place to stay. Clean lobby, good breakfast options, friendly staff and clean rooms.

The form desk staff, including the general manager, were rude and unprofessional. I booked a room with two queen beds and studio two months prior to my stay. This hotel refused to honor my purchase and tried to put me a single king room. There reasoning was that “did not have to honor bookings from a third party.” The process to eventually get a comparable room for my traveling family was terrible. Once we had a room the refrigerator did not work, there was blood on the counter tops, and the TV did not work. We eventually got a remote and a new refrigerator, but they never replaced the TV or fixed the issues. The breakfast was decent but all of the “hot” food was cold and the milk was frozen solid in the cartons. I would not suggest this hotel to anyone and would caution booking on Hotels.com if there partner hotels do not want to honor their bookings.

Roach in bathroom. Room not cleaned during 3 day visit despite request. Staff was friendly and generally accommodating except housekeeping.

My wife and aunt noticed the pillows had a significant amount of hair on the pillows on both beds. Which made us believe they didn’t change the bedding. Nonetheless, we opted for clean pillowcases because it was late. The following day I asked could they change the linen. The housekeeper said our room wasn’t due until Sunday. I explained we were leaving Sunday and that the bedding didn’t appear to be clean. She said ok and told me the room would be cleaned. We went out for the day and came back and to our surprise the room hadn’t been touched. The other issue was they did not have clean towels available. I seen a woman with a linen cart as I was heading upstairs. I asked for towel and she told me they were being washed. She took my room number and told me she would bring some in 20 minutes after 45 minutes my wife decided to go down to get them. They told us they could only give us two because they were limited. That was Saturday morning. Sunday morning we were told the same thing and could only have two of the big dry towels. The elevator could stand to be mopped. This wasn't a clean establishment.

Very clean rooms and excellent breakfast menu

Trash in front of elevator was overflowing and stinky for 2 days. Our bathroom and microwave was dirty. There was trash under the sink

Very clean

The property is worn out and not well maintained. There is a strong odor and they're using a harsh fragrance to cover the odor. Our room was dirty and unkept. We atayed but felt uncomfortable.

Traveling through - safe, clean, no problems

The pocket doors for the bathrooms not functioning was not a great surprise. The extra potato salad in the fridge, while funny, did raise questions about the efficacy of the cleaning processes at this establishment. Overall, our stay was enjoyable, but I would try a different hotel the next time we visit Columbus.

The form desk staff, including the general manager, were rude and unprofessional. I booked a room with two queen beds and studio two months prior to my stay. This hotel refused to honor my purchase and tried to put me a single king room. There reasoning was that “did not have to honor bookings from a third party.” The process to eventually get a comparable room for my traveling family was terrible. Once we had a room the refrigerator did not work, there was blood on the counter tops, and the TV did not work. We eventually got a remote and a new refrigerator, but they never replaced the TV or fixed the issues. The breakfast was decent but all of the “hot” food was cold and the milk was frozen solid in the cartons. I would not suggest this hotel to anyone and would caution booking on Hotels.com if there partner hotels do not want to honor their bookings.

Building, room, location and staff is good. The lack of attention to the rooms readiness has gone down hill over past few years. Forgotten linens, door lock acting up, crumbs not cleaned off dining chairs, and bug problems during our stay. Overall things that just need more attention. Say it's more of a 7/10 hotel.

I booked a 2 day stay for my Son's Basic training graduation. It was 12 miles from the base, and easily accessible to all the restaurants and activities. It is walking distance to a skating rink, movie theater and a family fun center. I could see it out my hotel window. We stayed in a room with 2 queen beds and a pull out sofa.The room was an extended stay room with all the kitchen amenities you needed except a stove. The room was clean. The beds slept fine, even the pull out couch was comfortable. The bathroom was clean and they even had shower gel and shampoo on the shower wall for you to use.The breakfast was great. They had a great selection of breakfast items. The lighting in the parking lot was excellent. They served breakfast from 6am to 10am. There was a car dealership right next to it. I felt safe about my car not being broken into. The staff was friendly and accommodated all of my requests. I even asked them if I could have an extended check out time and they extended for another hour. I plan to stay here again in 3 months when my Son graduates from AIT school. I would recommend this hotel to anyone.

I love the location. The customer rep was amazing and very curious. The room was clean and comfortable.

I have stayed at this location twice now and I love it. The room is big, the bed is comfortable and the staff is awesome. Dasia always makes sure I am comfortable and taken care of. I will stay here every time I visit Columbus.

Bathroom pocket door would not latch. Other than that it was a great stay.

hotel needs some update/maintenance. stayed here twice within a month, both times the locks on the bathroom doors were broken. air barely worked this time.

The staff was very friendly and helpful. There was a beeping noise that came on every night of my staying that was a bit annoying but other than that my stay was very pleasant.

Comfortable beds and plenty of room

The form desk staff, including the general manager, were rude and unprofessional. I booked a room with two queen beds and studio two months prior to my stay. This hotel refused to honor my purchase and tried to put me a single king room. There reasoning was that “did not have to honor bookings from a third party.” The process to eventually get a comparable room for my traveling family was terrible. Once we had a room the refrigerator did not work, there was blood on the counter tops, and the TV did not work. We eventually got a remote and a new refrigerator, but they never replaced the TV or fixed the issues. The breakfast was decent but all of the “hot” food was cold and the milk was frozen solid in the cartons. I would not suggest this hotel to anyone and would caution booking on Hotels.com if there partner hotels do not want to honor their bookings.

I didn’t stay. They sold my room. I called before I arrived. When I got there she told me they didn’t have a room for me with no recourse. Just you’re out of luck.

No one at the front desk took forever to check in people walking out a staff member had to come in from her house to wait on me

The hotel is great (as Home2 Suites usually are), but the personnel were just awesome! Kind, polite and friendly. Definitely going back!

was well greeted and checked in at the property tonight

Check in was at 4:00 pm but I had to wait over an hour plus to check because there was no room clean. Then I wasn’t accommodated to late checkout because of having to wait almost 2 hours to get checked in.

We had never stayed at a Home 2 Suite before, but plan on doing so in the future! The staff worked overtime to help us, the kitchen was wonderful and SO quiet! We loved it, thank you!

The day on my leaving, the reception was so unfriendly. I did not want to ask any more questions.

Spacious and clean rooms. Great customer service.

Excellent location for resources we needed. Very welcoming and friendly staff. Had a slight issue with the wrong room that we booked but within 5 minutes the issue was resolved and we were moved into the correct room

The property was clean, had nice decor in the lobby and room. Nice selection of breakfast and easy access to shopping centers and restaurants.

The property was very clean and up to date located in a safe area. There were restaurants and retail stores in walking distance. The breakfast selection was wonderful, and I will be returning to this location again.

I booked a 2 day stay for my Son's Basic training graduation. It was 12 miles from the base, and easily accessible to all the restaurants and activities. It is walking distance to a skating rink, movie theater and a family fun center. I could see it out my hotel window. We stayed in a room with 2 queen beds and a pull out sofa.The room was an extended stay room with all the kitchen amenities you needed except a stove. The room was clean. The beds slept fine, even the pull out couch was comfortable. The bathroom was clean and they even had shower gel and shampoo on the shower wall for you to use.The breakfast was great. They had a great selection of breakfast items. The lighting in the parking lot was excellent. They served breakfast from 6am to 10am. There was a car dealership right next to it. I felt safe about my car not being broken into. The staff was friendly and accommodated all of my requests. I even asked them if I could have an extended check out time and they extended for another hour. I plan to stay here again in 3 months when my Son graduates from AIT school. I would recommend this hotel to anyone.

I love the location. The customer rep was amazing and very curious. The room was clean and comfortable.

Very convenient to shopping & dining

Close to some things

Great location and hotel layout. Love the brand.

Excellent location for resources we needed. Very welcoming and friendly staff. Had a slight issue with the wrong room that we booked but within 5 minutes the issue was resolved and we were moved into the correct room

Well when I got there at almost 4pm they didn’t have any rooms available and check-in was at 3pm. And there was a stain on the pillow case but other than that the room was very nice in a wonderful location. And the guy that checked me in was nice.

Traveling through - safe, clean, no problems

We were greeted by a sweet women named Mercedes and she was very nice and helpful and it was late and she was very nice which made our long trip feel much better after talking with her! The only thing we didn’t like much was breakfast. I would have hoped for fruit and juice for options for a healthier way to start but the waffles were good!

The property was clean, had nice decor in the lobby and room. Nice selection of breakfast and easy access to shopping centers and restaurants.

The property was very clean and up to date located in a safe area. There were restaurants and retail stores in walking distance. The breakfast selection was wonderful, and I will be returning to this location again.

Hotel is always a nice place to stay. Clean lobby, good breakfast options, friendly staff and clean rooms.

The form desk staff, including the general manager, were rude and unprofessional. I booked a room with two queen beds and studio two months prior to my stay. This hotel refused to honor my purchase and tried to put me a single king room. There reasoning was that “did not have to honor bookings from a third party.” The process to eventually get a comparable room for my traveling family was terrible. Once we had a room the refrigerator did not work, there was blood on the counter tops, and the TV did not work. We eventually got a remote and a new refrigerator, but they never replaced the TV or fixed the issues. The breakfast was decent but all of the “hot” food was cold and the milk was frozen solid in the cartons. I would not suggest this hotel to anyone and would caution booking on Hotels.com if there partner hotels do not want to honor their bookings.

Room was dirty and worn out looking . Needs updated terribly . Breakfast was a joke .

I booked a 2 day stay for my Son's Basic training graduation. It was 12 miles from the base, and easily accessible to all the restaurants and activities. It is walking distance to a skating rink, movie theater and a family fun center. I could see it out my hotel window. We stayed in a room with 2 queen beds and a pull out sofa.The room was an extended stay room with all the kitchen amenities you needed except a stove. The room was clean. The beds slept fine, even the pull out couch was comfortable. The bathroom was clean and they even had shower gel and shampoo on the shower wall for you to use.The breakfast was great. They had a great selection of breakfast items. The lighting in the parking lot was excellent. They served breakfast from 6am to 10am. There was a car dealership right next to it. I felt safe about my car not being broken into. The staff was friendly and accommodated all of my requests. I even asked them if I could have an extended check out time and they extended for another hour. I plan to stay here again in 3 months when my Son graduates from AIT school. I would recommend this hotel to anyone.

The breakfast staff were awesome. She was extremely friendly with the children. I can’t remember her name.

Very clean rooms and excellent breakfast menu

This place was amazing, clean, super nice ppl, the breakfast was amazing !!