Is parking available at the property?

Parking is available nearby for a fee of EUR 20 per night, located approximately 1640 ft away. Limited on-site parking may also be available.

Are pets allowed at the property?

Pets are allowed at the property, with a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:30 PM to 6:30 PM, and check-out is until 10:30 AM. Guests planning to arrive after 6:00 PM should contact the property in advance for check-in instructions.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge. Guests should arrange the transfer in advance.

What is the location of the property in relation to key landmarks?

The property is located in Como City Centre, within a 5-minute drive of Como-Brunate Funicular and Church of San Fedele. It is approximately 12.8 mi from Lake Lugano and 17.8 mi from Villa del Balbianello.

What are the policies for children staying at the property?

Children are welcome at the property. Up to 3 children aged 2 years and younger can stay for free when using existing bedding in the parent's or guardian's room.

What are the policies regarding extra beds and cribs?

Free cribs are available on request at the property. Rollaway beds are available for a fee of EUR 30 per night, and advance request is recommended.

Residence Diaz - Comfortable Aparthotel in Como

Average nightly price at Residence Diaz by month, last 12 months (USD)
Month	Average price
January	$101
February	$102
March	$99
April	$137
May	$146
June	$154
July	$149
August	$149
September	$154
October	$135
November	$116
December	$129

What guests think

At Residence Diaz, travelers highlight the central, walkable location near the lake, ferry, and train, the apartment-style rooms with handy kitchens, and responsive communication from staff, making stays straightforward for visitors planning short breaks or longer visits.

Many guests find the apartments clean, comfortable and spacious enough for families, with effective air conditioning in most units. Common drawbacks include stairs and no lift, occasional street or church-bell noise, dated furnishings or small maintenance issues in some units, and tricky access or parking due to the pedestrian ZTL. Overall, it suits travelers seeking a practical base with apartment conveniences rather than full-service hotel amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple, with luggage storage available; parking is challenging due to the pedestrian ZTL and several guests used nearby garages.

Related guest reviews

10

Wilson

May 13, 2025

·

Stayed 1 night

A localização é muuito boa, dentro da cidade murada. O carro não chega no local, mas conseguimos vaga próximo. Tudo muito limpo e confortável

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10

Drew

Mar 13, 2025

·

Stayed 1 night

Very nice apartment and very good location, but above all else, the communication was a good as it gets. They were also very accomodating when I requested to adjust the check-in time and also to use the luggage storage after I checked out. Highly recommend!

10

Philip

Jul 10, 2025

·

Stayed 1 night

Excellent room, great air conditioning. Please follow Juliet’s instructions regarding driving and parking. The hotel is in a pedestrian quarter and you need to have your vehicle license registered before entering. The host does that for you but you have to contact her in advance.

8

Luis

Jul 6, 2025

·

Stayed 1 night

Estadia muito boa, camas e travesseiros muito confortáveis, ar condicionado funcionou, reformado, banheiro excelente, Tudo limpo. Tem lugar para guarda malas caso precise. Tem 3 lances de escada para chegar na acomodação. O checkin foi bem explicado ( tem que pegar chave um pouco mais pra frente na mesma rua) Fica próximo do centrinho de Como, localização muito boa, fomos a pé do Ferry e depois até estação San Giovanni

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8

Christina

Jun 2, 2024

·

Stayed 1 night

Gutes Hotel wenn man mehr als zwei Personen ist da die Zimmer verbunden sind. Parken schwierig da Altstadt aber das Parkhaus in der Nähe ist okay und preiswert. Alles top.

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10

Juergen

Jun 27, 2025

·

Stayed 2 nights

Apartment is in great location right in downtown Como. Kitchen is barely equipped but since we were eating outside anyways did not matter to us. The size is perfect for two adults or a family with two small kids. Parking is as everywhere in Italy a challenge. Since we stayed only two nights we left our car in a parking garage close by for about 30 a day. The people try has a courtyard not sure why we could not park there. Seems the property management owns a few apartments in that building. Overall we had a great stay !

8

Cédric

Aug 22, 2025

·

Stayed 1 night

Très belle situation géographique, mais peu pratique si vous êtes en voiture car en zone ZTL L’appartement est bien équipé mais climatisation bruyante et porte de douche en verte qui nous est tombée dessus car elle ne tient pas !! Dommage car l’impression générale reste moins bonne. De plus ce soucis est semble-t-il connu de l’établissement. Il est temps de faire quelque chose !!!

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10

Virginie

Jul 1, 2025

·

Stayed 1 night

Not too easy for parking and overall process, but really nice place when you have time and you’re in vacation.

10

Ingrid

Jun 24, 2025

·

Stayed 7 nights

Fin lägenhet i centralt läge. Trevlig och serviceinriktad personal. Tillgång till terass.

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8

shuang

Oct 6, 2025

·

Stayed 1 night

The staff Juliet is helpful!the room is big and the surroundings are quiet.we used the garage and the packing is not easy cause the gate is not big.overall the place is good and safe.

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Cleanliness

Cleanliness is consistently praised, with many noting spotless rooms and well-maintained spaces; a few mention missed housekeeping or bins not emptied.

Related guest reviews

10

CAMMIE

Sep 5, 2024

·

Stayed 1 night

Clean , quiet lovely place to stay . Easy to walk into town . Only stayed one night but very convenient

10

Sarah

Apr 17, 2023

·

Stayed 4 nights

Loved this place! I stayed here as a solo traveller for four nights over easter weekend and it was perfect. Super close to tons of dining options, a grocery store about a block away and a kitchen where I could store fresh fruit and things as needed. It was about a 10 min walk to the ferry station to access the rest of the lake, and about 15 mins to the train station. Bed was comfy, and I stayed in room 10 so I had skylights i could open to breathe in fresh air. Everything was clean and worked well, I definitely reccomend. The lady at the front desk was super sweet and helpful, would definitely stay again!

10

Wilson

May 13, 2025

·

Stayed 1 night

A localização é muuito boa, dentro da cidade murada. O carro não chega no local, mas conseguimos vaga próximo. Tudo muito limpo e confortável

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8

Neil

Aug 4, 2023

·

Stayed 9 nights

Great place to stay we loved it but the bins need emptying every day. The cleaner missed a service even though I asked her to come back in an hour which meant there was a smell and flies.

10

C

Aug 7, 2025

·

Stayed 3 nights

Excellent accomodation. Very well presented, spotlessly clean and large room and bathroom. Fabulous position in centre of Como. Communication from Juliet throughout was wonderful!

8

Sara

Jan 1, 2022

·

Stayed 1 night

Ottima posizione nel centro storico di Como. Appartamento confortevole e pulito.

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10

Anna

Sep 26, 2025

·

Stayed 2 nights

The location was absolutely perfect! The room could defintely use some updating - especially the electrical plugs. However, any issues that we had were small, pretty cosmetic and the staff were warm and welcoming. The location again made all the issues small.

10

Lucinschi

Oct 9, 2025

·

Stayed 1 night

Sauber

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10

Andrew

Oct 13, 2025

·

Stayed 1 night

This place was the perfect location for visiting Como. Easy walk to everything like restaraunts, train and ferry. Julet was super helpful with check in. The apartment was really clean and well maintained. Highly recommend staying here. Would definitely stay there again!

10

Gabriel

Apr 20, 2025

·

Stayed 1 night

Excelente lugar, bien posicionado, limpio y acceso a varios lugares

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AI-generated summary based on recent guest reviews

Rooms

Apartment-style rooms are generally spacious and comfortable, with small kitchens and effective air conditioning in most units. Some feel dated with minor issues (e.g., unstable sofa bed, shower door, limited vanity space), and street noise or poor sound insulation can affect sleep.

Related guest reviews

10

Thomas

Jun 25, 2025

·

Stayed 2 nights

Utmärkt, rent, effektiv AC, modernt badrum, mycket trevligt bemötande! :)

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10

Philip

Jul 10, 2025

·

Stayed 1 night

Excellent room, great air conditioning. Please follow Juliet’s instructions regarding driving and parking. The hotel is in a pedestrian quarter and you need to have your vehicle license registered before entering. The host does that for you but you have to contact her in advance.

10

C

Aug 7, 2025

·

Stayed 3 nights

Excellent accomodation. Very well presented, spotlessly clean and large room and bathroom. Fabulous position in centre of Como. Communication from Juliet throughout was wonderful!

8

Jamie

Jul 29, 2025

·

Stayed 1 night

Good, pleasant location with what you need for a night in Como. Air conditioner worked great. A bit noisy but not too bad. We didn't use it, but nice to have a small kitchen. Bed was firm but we slept well. Some good coffee shops and a restaurant within walking distance.

10

Juergen

Jun 27, 2025

·

Stayed 2 nights

Apartment is in great location right in downtown Como. Kitchen is barely equipped but since we were eating outside anyways did not matter to us. The size is perfect for two adults or a family with two small kids. Parking is as everywhere in Italy a challenge. Since we stayed only two nights we left our car in a parking garage close by for about 30 a day. The people try has a courtyard not sure why we could not park there. Seems the property management owns a few apartments in that building. Overall we had a great stay !

8

Khalil

Jan 8, 2026

·

Stayed 3 nights

The location is excellent. The host is very available and quickly answered questions. We had an issue with the hot water and she helped us resolve it within minutes. Our apartment was on the 2nd floor- if someone has mobility issues, this could be a problem. It was a bit complicated to get the key- had to go to another building to fetch the key, then to the apartment. The condition of the room could be improved. It was clean, but rather old and worn. One of the sofa beds was not very stable at all. It was ok because it was for my small teen daughter, but it could be problematic for a larger size adult. It would be very helpful to have laundry soap in the apartment.

8

Nina

May 28, 2024

·

Stayed 2 nights

The property is well managed and clean. The area is noisy (church bells, people walking- it is a central region). Bedroom is great, the only downside is poor sound insulation between bedrooms.

10

John

Apr 7, 2023

·

Stayed 1 night

Great location, friendly, responsive staff. Roomy rooms, very comfortable. Highly recommend.

8

Cédric

Aug 22, 2025

·

Stayed 1 night

Très belle situation géographique, mais peu pratique si vous êtes en voiture car en zone ZTL L’appartement est bien équipé mais climatisation bruyante et porte de douche en verte qui nous est tombée dessus car elle ne tient pas !! Dommage car l’impression générale reste moins bonne. De plus ce soucis est semble-t-il connu de l’établissement. Il est temps de faire quelque chose !!!

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2

Chung Jeng

Oct 23, 2024

·

Stayed 2 nights

Tiny room

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Service

Service is frequently praised for fast, clear communication and helpful, welcoming staff, with smooth check-in and support via messaging. Many guests mention Juliet by name.

Related guest reviews

10

Trang

Jun 2, 2023

·

Stayed 1 night

Staff was very responsive to our questions. Easy check in and out. Highly recommend.

10

rinkal

May 20, 2025

·

Stayed 1 night

Excellent property! Beautiful rooms with Modern look and very safe private property. Management people are wonderful, they take care of your needs. Amazing costumer service. Walkable to beautiful lake with lots of food options!

10

Nadia

Oct 30, 2025

·

Stayed 1 night

Prachtig en praktisch appartement, alles in de buurt qua eetgelegenheden, shopping, supermarkt etc. Superlieve mensen en top communicatie via WhatsApp. Meteen antwoord bij vragen. Top! Ik kom nog terug!

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10

Catriona

Oct 24, 2025

·

Stayed 1 night

Second time using Residence Diaz in Como and did not disappoint. Great communication and clear instructions for check in. Felt very safe as a solo female traveller.

10

C

Aug 7, 2025

·

Stayed 3 nights

Excellent accomodation. Very well presented, spotlessly clean and large room and bathroom. Fabulous position in centre of Como. Communication from Juliet throughout was wonderful!

10

Anna

Sep 26, 2025

·

Stayed 2 nights

The location was absolutely perfect! The room could defintely use some updating - especially the electrical plugs. However, any issues that we had were small, pretty cosmetic and the staff were warm and welcoming. The location again made all the issues small.

8

Khalil

Jan 8, 2026

·

Stayed 3 nights

The location is excellent. The host is very available and quickly answered questions. We had an issue with the hot water and she helped us resolve it within minutes. Our apartment was on the 2nd floor- if someone has mobility issues, this could be a problem. It was a bit complicated to get the key- had to go to another building to fetch the key, then to the apartment. The condition of the room could be improved. It was clean, but rather old and worn. One of the sofa beds was not very stable at all. It was ok because it was for my small teen daughter, but it could be problematic for a larger size adult. It would be very helpful to have laundry soap in the apartment.

8

Amy Crossman

Jun 2, 2025

·

Stayed 4 nights

Hotel was in good location and provided maps and activities to do while there. Communication with host was great with fast and easy replies. Only criticism is kitchen lacked some equipment if planning to cook such as a decent knife or a dishcloth would have been useful. Overall would recommend and would stay again

8

Debra

Sep 21, 2025

·

Stayed 6 nights

Like the apartment and the location was very adequate. My 2 negatives would be that there was very little room on the vanity for anything. The sink took up most of the space. The apartment was not on the ground level, but did face the street. Cars do drive on this street in the morning and the garbage truck is pretty loud. I would stay again. Great communication with the host, which I didn’t find with some of our other stays.

10

Andrew

Oct 13, 2025

·

Stayed 1 night

This place was the perfect location for visiting Como. Easy walk to everything like restaraunts, train and ferry. Julet was super helpful with check in. The apartment was really clean and well maintained. Highly recommend staying here. Would definitely stay there again!

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Location

Exceptionally central and walkable to the lake, ferry and train, with shops and restaurants nearby. The pedestrian or ZTL setting complicates driving and parking, and central noise (street activity or church bells) can be noticeable.

Related guest reviews

8

David

Oct 19, 2023

·

Very good location for a small “apartment style” hotel. Near to restaurants and shops, but a bit away from the lake, so more affordable and quiet. The property was a bit dated, but I found it very comfortable, slept well, and the staff were very friendly.

10

Philip

Jul 10, 2025

·

Stayed 1 night

Excellent room, great air conditioning. Please follow Juliet’s instructions regarding driving and parking. The hotel is in a pedestrian quarter and you need to have your vehicle license registered before entering. The host does that for you but you have to contact her in advance.

10

Juergen

Jun 27, 2025

·

Stayed 2 nights

Apartment is in great location right in downtown Como. Kitchen is barely equipped but since we were eating outside anyways did not matter to us. The size is perfect for two adults or a family with two small kids. Parking is as everywhere in Italy a challenge. Since we stayed only two nights we left our car in a parking garage close by for about 30 a day. The people try has a courtyard not sure why we could not park there. Seems the property management owns a few apartments in that building. Overall we had a great stay !

10

Joseph

Jul 28, 2025

·

Stayed 2 nights

Super place. So close to the lakefront and amenities

8

Samir

Aug 2, 2025

·

Stayed 1 night

Close to train station and ferry terminal.

10

Julie

Sep 26, 2024

·

Stayed 4 nights

All excellent apart from early morning wake up church bells but it is Italy

8

Nina

May 28, 2024

·

Stayed 2 nights

The property is well managed and clean. The area is noisy (church bells, people walking- it is a central region). Bedroom is great, the only downside is poor sound insulation between bedrooms.

8

Tom

Nov 17, 2023

·

Stayed 3 nights

The apartment was perfect for my daughter and I. It’s centrally located and walkable to everything in Como. Only a 12 minute walk to the central station. A good grocery store just down the street. I would definitely stay here again and highly recommend. The staff were very helpful and friendly.

8

Cédric

Aug 22, 2025

·

Stayed 1 night

Très belle situation géographique, mais peu pratique si vous êtes en voiture car en zone ZTL L’appartement est bien équipé mais climatisation bruyante et porte de douche en verte qui nous est tombée dessus car elle ne tient pas !! Dommage car l’impression générale reste moins bonne. De plus ce soucis est semble-t-il connu de l’établissement. Il est temps de faire quelque chose !!!

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10

Andrew

Oct 13, 2025

·

Stayed 1 night

This place was the perfect location for visiting Como. Easy walk to everything like restaraunts, train and ferry. Julet was super helpful with check in. The apartment was really clean and well maintained. Highly recommend staying here. Would definitely stay there again!

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $114	7 $127
8 $113	9 $111	10 $107	11 $108	12 $106	13 $109	14 $112
15 $108	16 $114	17 $114	18 $115	19 $114	20 $141	21 $141
22 $114	23 $135	24 $136	25 $114	26 $114	27 $114	28 $114
29 $114	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
		1 $141	2 $142	3 $141	4 $142	5 $142
6 $142	7 $145	8 $141	9 $141	10 $145	11 $145	12 $145
13 $145	14 $145	15 $145	16 $145	17 $145	18 $145	19 $145
20 $145	21 $145	22 $145	23 $156	24 $152	25 $156	26 $156
27 $145	28 $145	29 $145	30 $145	31 $298

Residence Diaz

Prices for Residence Diaz

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About this property

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Standard Apartment, 1 Bedroom, Kitchen, City View

Superior Apartment

Studio, Kitchen

Design Apartment

Deluxe Apartment, 1 Bedroom, Kitchen, Garden View

Deluxe Apartment, Kitchen, Garden View

Deluxe Apartment, 1 Bedroom, Kitchen, City View

Deluxe Apartment, 1 Bedroom, Kitchen, City View

Executive Room, 1 Bedroom, Kitchen

Superior Apartment, 1 Bedroom, Kitchen

Comfort Studio, 1 Bedroom, Kitchen, City View

Guest reviews of Residence Diaz

Who stays here?

What guests think

Property Policies

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