Andaz Maui at Wailea Resort - A Concept by Hyatt
US$834
/ night
Avg. for November
Prices for Andaz Maui at Wailea Resort - A Concept by Hyatt
Select dates to see prices and availability
US$834
/ night
Avg. for November
Monthly average prices
Nightly prices at Andaz Maui at Wailea Resort - A Concept by Hyatt average US$834 in the cheapest month (October) and US$1,400 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$919 |
| February | US$933 |
| March | US$981 |
| April | US$978 |
| May | US$930 |
| June | US$854 |
| July | US$842 |
| August | US$837 |
| September | US$899 |
| October | US$834 |
| November | US$834 |
| December | US$1,400 |
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Nov · US$834
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Most expensive: December (~US$1,400)
Cheapest: October (~US$834)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a 24-hour fitness center. Additional features at th...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a 24-hour fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 miles.
Business amenities
Featured amenities include limo/town car service, a computer station, and express check-in.
Dining
Enjoy Japanese cuisine at Morimoto Maui, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 320 guestrooms featuring minibars (stocked with some free items). Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes.
Location
Located in Kihei (Wailea), Andaz Maui at Wailea Resort - a concept by Hyatt is a 4-minute walk from Mokapu Beach and 8 minutes by foot from Shops at Wailea. This beach resort is 0.9 mi (1.4 km) from Wailea Beach and 1.6 mi (2.6 km) from Kihei Boat Ramp.
What's nearby
Mokapu Beach(0.2 Miles)
Ulua Beach Park(0.2 Miles)
Shops at Wailea(0.4 Miles)
Ulua Beach(0.4 Miles)
Keawakapu Beach South(0.4 Miles)
Grand Wailea(0.9 Miles)
Wailea Beach(0.9 Miles)
Keawakapu Beach North(1.2 Miles)
Polo Beach(1.6 Miles)
Kamaole Beach Park 3(1.6 Miles)
Kihei Boat Ramp(1.8 Miles)
Wailea Blue Golf Course(1.8 Miles)
Kamaole Beach Park 2(1.9 Miles)
Palauea Beach(2.1 Miles)
Kamaole Beach Park(2.3 Miles)
Kahului Airport (OGG)(16 Miles)
West Maui Airport (JHM)(34.2 Miles)
Hana, HI (HNM)(62.4 Miles)
Parking
Restaurant
Swimming pool
Room service
Valet parking
Tour desk
Location
3550 Wailea Alanui Drive, Wailea, Hawaii, United States of America
Mokapu Beach (0.2 Miles)
Ulua Beach Park (0.2 Miles)
Shops at Wailea (0.4 Miles)
Ulua Beach (0.4 Miles)
Keawakapu Beach South (0.4 Miles)
Grand Wailea (0.9 Miles)
Guest reviews of Andaz Maui at Wailea Resort - A Concept by Hyatt
8.7
Fabulous
Based on 1,000 verified reviews
Who stays here?
Business
3%
Couple
63%
Family
25%
Group
5%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Andaz Maui at Wailea Resort - A Concept by Hyatt describe a beautiful, oceanfront property with multiple pools and a great beach, generally friendly staff, and modern rooms, alongside comments about high extra charges and some service inconsistencies.
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What guests think
Reviews of Andaz Maui at Wailea Resort - A Concept by Hyatt describe a beautiful, oceanfront property with multiple pools and a great beach, generally friendly staff, and modern rooms, alongside comments about high extra charges and some service inconsistencies.
Guests highlight the well-organized beach setup and a Wailea location close to restaurants and shopping. Drawbacks include pricey valet and resort fees, restricted or fully booked spa access, limited hot-tub capacity, and occasional noise, pest, or maintenance issues. Food and drink feedback is mixed—brunch and some restaurants earn praise, while prices and variety draw criticism. Expect a stunning setting with upscale amenities, but budget for extras and some uneven touches.
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AI-generated summary based on recent guest reviews
Facilities
Multiple tiered pools and a scenic beach with chair and umbrella setup plus complimentary gear are highlights, and the luau is well reviewed. Downsides include mandatory, expensive valet, a single busy hot tub and shallow pools, and spa areas restricted or booked without a service.
Related guest reviews
8
Brent
17 Sept 2024
·
Stayed 4 nights
NOISY!!!! The hot tub is open 24 hrs, allowing for rowdy and obnoxious behavior in the middle of the night! I complained to staff but they didn't do anything. Our room was directly across from it. Also, a guy above us decides to start cursing and yell at his partner throughout the night!! Domestic abuse? Also complained but they did nothing. The clerk said he will notify security and when I brought it up again the next day and talked to manager, nothing was mentioned to security! A little disappointed in this. Tried to change rooms but we were on our last day. The facility and rooms were great, bathrooms are small. It's nicely equipped with a Nespresso machine and pods and everything you need for morning joe. The lavender lemonade, luaus and bottled water were a nice touch upon arrival. The mandatory valet parking was pretty steep at $50/day. The pools were really nice. Fresh infused water and free sunscreen readily available. We would stay again but we'd make sure we are not across from the pool!
NOISY!!!! The hot tub is open 24 hrs, allowing for rowdy and obnoxious behavior in the middle of the night! I complained to staff but they didn't do anything. Our room was directly across from it. Also, a guy above us decides to start cursing and yell at his partner throughout the night!! Domestic abuse? Also complained but they did nothing. The clerk said he will notify security and when I brought it up again the next day and talked to manager, nothing was mentioned to security! A little disappointed in this. Tried to change rooms but we were on our last day. The facility and rooms were great, bathrooms are small. It's nicely equipped with a Nespresso machine and pods and everything you need for morning joe. The lavender lemonade, luaus and bottled water were a nice touch upon arrival. The mandatory valet parking was pretty steep at $50/day. The pools were really nice. Fresh infused water and free sunscreen readily available. We would stay again but we'd make sure we are not across from the pool!
10
Lucy
12 Aug 2025
·
Stayed 5 nights
I love this property. The beach access, the staff, the pools (adult pool) totally make the price tag worth it. The food could use a little love, its not bad but not great. Best food options are definitely outside of this hotel.
I love this property. The beach access, the staff, the pools (adult pool) totally make the price tag worth it. The food could use a little love, its not bad but not great. Best food options are definitely outside of this hotel.
10
Allison
17 Aug 2024
·
Stayed 4 nights
This is a beautiful property. The beach at the resort is phenomenal and it allowed people to spread out between it and the pools. The chairs around the main pool and astroturf required more clean up. They did not have enough people going around when people left to clean up trash and towels.
This is a beautiful property. The beach at the resort is phenomenal and it allowed people to spread out between it and the pools. The chairs around the main pool and astroturf required more clean up. They did not have enough people going around when people left to clean up trash and towels.
10
Michelle Mikesell
19 Mar 2023
·
Stayed 7 nights
This place is absolutely magical. Perfectly situated on the most beautiful oceanfront property among lush gardens and swaying palm trees. It indeed feels like an exclusive boutique hotel. The service was stellar, the plentiful and delicious buffet breakfast should not be missed, the spa is dreamy, and the pools and private beach are glorious. The only downside is that 2 of the 3 restaurants on-site are specialty, signature restaurants, leaving only one option for more standard fare, and the food options there are very limited. With only a few restaurant options off-property, it would be helpful if the hotel doubled the standard fare food options. But, in spite of that, we will definitely be back.
This place is absolutely magical. Perfectly situated on the most beautiful oceanfront property among lush gardens and swaying palm trees. It indeed feels like an exclusive boutique hotel. The service was stellar, the plentiful and delicious buffet breakfast should not be missed, the spa is dreamy, and the pools and private beach are glorious. The only downside is that 2 of the 3 restaurants on-site are specialty, signature restaurants, leaving only one option for more standard fare, and the food options there are very limited. With only a few restaurant options off-property, it would be helpful if the hotel doubled the standard fare food options. But, in spite of that, we will definitely be back.
8
Charlotte
21 Jun 2025
·
Stayed 2 nights
The hotel is gorgeous with lots of different pools and areas to explore. The beach has beds / umbrellas and we were even able to borrow body boars. Sadly the excursions included in the stay were fully booked when we arrived and we weren’t there long enough to book for future days. The parking and resort fees are quite high (possibly very common in the US) so consider that when booking ($59 parking and $50 resort fee per day), breakfast is also not included so your extras add up very quickly.
The hotel is gorgeous with lots of different pools and areas to explore. The beach has beds / umbrellas and we were even able to borrow body boars. Sadly the excursions included in the stay were fully booked when we arrived and we weren’t there long enough to book for future days. The parking and resort fees are quite high (possibly very common in the US) so consider that when booking ($59 parking and $50 resort fee per day), breakfast is also not included so your extras add up very quickly.
8
Azadeh
1 Aug 2024
·
Stayed 4 nights
This property has some incredible views and beaches. Rooms are spacious (although not necessarily 5 star luxurious) but they are designed for people who are at the pool and beach all day. We had enough room for my son to have his own space and bathroom. The staff are friendly. There are plenty of pools and you have all the regular facilities you need. Some good dining options onsite too including a convenient cafe. Parking, access to spa and resort fees are irritating but not unusual. We particularly thought the hotel did an amazing job with the Luai and would highly recommend it.
This property has some incredible views and beaches. Rooms are spacious (although not necessarily 5 star luxurious) but they are designed for people who are at the pool and beach all day. We had enough room for my son to have his own space and bathroom. The staff are friendly. There are plenty of pools and you have all the regular facilities you need. Some good dining options onsite too including a convenient cafe. Parking, access to spa and resort fees are irritating but not unusual. We particularly thought the hotel did an amazing job with the Luai and would highly recommend it.
10
Robert
13 Aug 2024
·
Stayed 6 nights
The infinity pools were beautiful and the night lights in the pool set a peaceful tone! We had a suite with a semi private pool which was wonderful to tap morning or night dips.
The infinity pools were beautiful and the night lights in the pool set a peaceful tone! We had a suite with a semi private pool which was wonderful to tap morning or night dips.
10
Johnny
9 Aug 2024
·
Stayed 7 nights
Property was beautiful and well maintained. Service was excellent. The only con was the pricey valet parking.
Property was beautiful and well maintained. Service was excellent. The only con was the pricey valet parking.
6
Xiaoqing
25 Dec 2023
·
Stayed 2 nights
Over rated, only one jacuzzi, always busy . We only use it for 10 minutes during whole staying.
Over rated, only one jacuzzi, always busy . We only use it for 10 minutes during whole staying.
8
Bianca
12 Sept 2024
·
Stayed 4 nights
The property is stunning, with the landscaping and beach being my favorite parts. The beach is beautiful, and the complimentary chair setup, along with activities like snorkeling and paddleboarding, made for a perfect beach day. The pools are well-kept, though shallow (only about 4 feet deep) and not particularly special beyond the views. Still, I enjoyed taking a dip and relaxing in the hot tub every night. The rooms are comfortable, with a spacious shower and soaking tub. The bed was extremely comfortable, which is high praise from a picky sleeper like me. However, there are some issues—like the shower lacking shelves for products and leaking into the bathroom. The doors were also awkward and hard to maneuver. While the soaking tub was a great feature, it took nearly 40 minutes to fill. I felt misled by the promise of "free" mini-fridge snacks and drinks. In reality, this meant one bag of chips (daily) and one canned drink per person. We received cookies on the first day but never again. My only major complaint was the lack of personable service at check-in and check-out, especially considering this was our honeymoon. I expected a bit more acknowledgment. On the food front, the brunch was excellent every time we went, with plenty of delicious options. My favorites were the mochi waffles, crispy potatoes, and made-to-order eggs. However, the Chef’s Table was underwhelming and not worth the price.
The property is stunning, with the landscaping and beach being my favorite parts. The beach is beautiful, and the complimentary chair setup, along with activities like snorkeling and paddleboarding, made for a perfect beach day. The pools are well-kept, though shallow (only about 4 feet deep) and not particularly special beyond the views. Still, I enjoyed taking a dip and relaxing in the hot tub every night. The rooms are comfortable, with a spacious shower and soaking tub. The bed was extremely comfortable, which is high praise from a picky sleeper like me. However, there are some issues—like the shower lacking shelves for products and leaking into the bathroom. The doors were also awkward and hard to maneuver. While the soaking tub was a great feature, it took nearly 40 minutes to fill. I felt misled by the promise of "free" mini-fridge snacks and drinks. In reality, this meant one bag of chips (daily) and one canned drink per person. We received cookies on the first day but never again. My only major complaint was the lack of personable service at check-in and check-out, especially considering this was our honeymoon. I expected a bit more acknowledgment. On the food front, the brunch was excellent every time we went, with plenty of delicious options. My favorites were the mochi waffles, crispy potatoes, and made-to-order eggs. However, the Chef’s Table was underwhelming and not worth the price.
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AI-generated summary based on recent guest reviews
Cleanliness
Many report very clean rooms and grounds, but there are recurring notes about cockroaches, broken in-room features, and occasional slow cleanup around pool areas.
Related guest reviews
10
Allison
17 Aug 2024
·
Stayed 4 nights
This is a beautiful property. The beach at the resort is phenomenal and it allowed people to spread out between it and the pools. The chairs around the main pool and astroturf required more clean up. They did not have enough people going around when people left to clean up trash and towels.
This is a beautiful property. The beach at the resort is phenomenal and it allowed people to spread out between it and the pools. The chairs around the main pool and astroturf required more clean up. They did not have enough people going around when people left to clean up trash and towels.
10
Lacy Lynn
2 Sept 2023
·
Stayed 6 nights
We just stayed from august 26-sept 1. Many people canceled trips to Maui during that time period so maybe we were very spoiled by all the great service and quiet atmosphere. The resort itself is beautiful and clean and full of helpful, laid back and happy people. My only complaint is the usual buffet breakfast was not available due to the staff not being able to keep up with the demands of making everything at this time. The breakfast was still amazing, just a little bit limited.
We just stayed from august 26-sept 1. Many people canceled trips to Maui during that time period so maybe we were very spoiled by all the great service and quiet atmosphere. The resort itself is beautiful and clean and full of helpful, laid back and happy people. My only complaint is the usual buffet breakfast was not available due to the staff not being able to keep up with the demands of making everything at this time. The breakfast was still amazing, just a little bit limited.
2
Haydy
18 Jan 2023
·
Stayed 19,368 nights
Had some issue when am checking in Found bugs and cockroaches in the room like 3 times and when I talk about it no one really listens to me Charged me again form a breakfast that was including on my reservation they said they will solve it but they didn’t Also charged me for 2 people breakfast although it was only me Complimentary things in the room was not refilled
Had some issue when am checking in Found bugs and cockroaches in the room like 3 times and when I talk about it no one really listens to me Charged me again form a breakfast that was including on my reservation they said they will solve it but they didn’t Also charged me for 2 people breakfast although it was only me Complimentary things in the room was not refilled
8
Jason
27 Nov 2023
·
Stayed 7 nights
Pool was unheated when we arrived but heated the rest of the trip, so that was OK. Cockroach found in the room on two occasions so they could do a better job with pest management. Odd that there were so many pools and only one hot tub. Entryway tree lighting needs to be redone. Several lights were out. Overall, staff and service were good, especially aunt Debbie
Pool was unheated when we arrived but heated the rest of the trip, so that was OK. Cockroach found in the room on two occasions so they could do a better job with pest management. Odd that there were so many pools and only one hot tub. Entryway tree lighting needs to be redone. Several lights were out. Overall, staff and service were good, especially aunt Debbie
10
Gina
18 Nov 2023
·
Stayed 6 nights
Phenomenal stay at Andaz - went for a medical conference and it was clean, quiet, spacious, friendly staff and comfortable for a family with kids of all ages
Phenomenal stay at Andaz - went for a medical conference and it was clean, quiet, spacious, friendly staff and comfortable for a family with kids of all ages
10
Lavencia
28 Nov 2025
·
Stayed 2 nights
Honestly, a little bit of everything stood out. The room was spotless, the staff was incredibly warm and welcoming, and the overall property and amenities were beautiful. The location right by the shops and restaurants was also a huge plus. It all came together to make the stay amazing.
Honestly, a little bit of everything stood out. The room was spotless, the staff was incredibly warm and welcoming, and the overall property and amenities were beautiful. The location right by the shops and restaurants was also a huge plus. It all came together to make the stay amazing.
6
Preeth Kumar
2 Oct 2023
·
Stayed 3 nights
3/5 ain’t so bad! Pros: Wonderfully nestled in the flowing Wailea area, the Andaz is a gem of a hotel. The architecture is modern. The space is grand. The grounds are spacious. The gardens are meticulously manicured. It’s a beautiful place to be. Rooms are nice and clean. Modern. Complimentary snacks and water is a nice touch. Views are spectacular. Cons: No breakfast. At the price you pay, breakfast should be complimentary. Parking, I understand should cost something, but $98 a day is too steep ($50 resort fee, $48 parking fee). What makes matters worse is that Valets seem to expect a tip every time they drive your car 50 yards. One valet actually insisted I Venmo them - how unbecoming. Room design, the door leading to the bathroom kept banging into the front door. Annoying. Electronic shade - a nice touch, but an inconvenience since there’s a balcony, so if you want to access the balcony you need to wait 10 seconds for the shade to roll up. Concierge - I asked if there was an upgrade room possibility. I was offered two options $400/night extra or $150 extra per night. I countered and said if they could lower the $150/night to $75-85, I’d do it. The concierge never got back to me. Sad. Also, when I was checking in, they took my CC but never told me what they were charging as a deposit. I had to call down and find out. Overall: A beautiful place to be, but be ready to be price gouged. Would consider going back, but would need to get the room with bfast.
3/5 ain’t so bad! Pros: Wonderfully nestled in the flowing Wailea area, the Andaz is a gem of a hotel. The architecture is modern. The space is grand. The grounds are spacious. The gardens are meticulously manicured. It’s a beautiful place to be. Rooms are nice and clean. Modern. Complimentary snacks and water is a nice touch. Views are spectacular. Cons: No breakfast. At the price you pay, breakfast should be complimentary. Parking, I understand should cost something, but $98 a day is too steep ($50 resort fee, $48 parking fee). What makes matters worse is that Valets seem to expect a tip every time they drive your car 50 yards. One valet actually insisted I Venmo them - how unbecoming. Room design, the door leading to the bathroom kept banging into the front door. Annoying. Electronic shade - a nice touch, but an inconvenience since there’s a balcony, so if you want to access the balcony you need to wait 10 seconds for the shade to roll up. Concierge - I asked if there was an upgrade room possibility. I was offered two options $400/night extra or $150 extra per night. I countered and said if they could lower the $150/night to $75-85, I’d do it. The concierge never got back to me. Sad. Also, when I was checking in, they took my CC but never told me what they were charging as a deposit. I had to call down and find out. Overall: A beautiful place to be, but be ready to be price gouged. Would consider going back, but would need to get the room with bfast.
4
Marymichael
11 Feb 2025
·
Stayed 1 night
We were very disappointed with the Andaz on this return visit. Several things were broken in our room including the tv and the electronic blinds. Maintenance was called two times. The location is great but we will not return.
We were very disappointed with the Andaz on this return visit. Several things were broken in our room including the tv and the electronic blinds. Maintenance was called two times. The location is great but we will not return.
10
rachel
21 Oct 2023
·
Stayed 5 nights
Andaz was one of the best resorts I’ve stayed at. All the staff was welcoming and everything was clean and amenities were amazing! Perfect place for our babymoon.
Andaz was one of the best resorts I’ve stayed at. All the staff was welcoming and everything was clean and amenities were amazing! Perfect place for our babymoon.
8
Kevin Joseph
3 Feb 2023
·
Stayed 5 nights
No hot water in shower 🚿 in morning or evening , they came to fix it. We had tepid water for 20 minutes and then it was cold again.
No hot water in shower 🚿 in morning or evening , they came to fix it. We had tepid water for 20 minutes and then it was cold again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, with sought-after ocean views and some spacious layouts. Several note awkward bathroom doors, small or leaky showers, noise near the hot tub or service areas, and occasional maintenance issues.
Related guest reviews
8
Brent
17 Sept 2024
·
Stayed 4 nights
NOISY!!!! The hot tub is open 24 hrs, allowing for rowdy and obnoxious behavior in the middle of the night! I complained to staff but they didn't do anything. Our room was directly across from it. Also, a guy above us decides to start cursing and yell at his partner throughout the night!! Domestic abuse? Also complained but they did nothing. The clerk said he will notify security and when I brought it up again the next day and talked to manager, nothing was mentioned to security! A little disappointed in this. Tried to change rooms but we were on our last day. The facility and rooms were great, bathrooms are small. It's nicely equipped with a Nespresso machine and pods and everything you need for morning joe. The lavender lemonade, luaus and bottled water were a nice touch upon arrival. The mandatory valet parking was pretty steep at $50/day. The pools were really nice. Fresh infused water and free sunscreen readily available. We would stay again but we'd make sure we are not across from the pool!
NOISY!!!! The hot tub is open 24 hrs, allowing for rowdy and obnoxious behavior in the middle of the night! I complained to staff but they didn't do anything. Our room was directly across from it. Also, a guy above us decides to start cursing and yell at his partner throughout the night!! Domestic abuse? Also complained but they did nothing. The clerk said he will notify security and when I brought it up again the next day and talked to manager, nothing was mentioned to security! A little disappointed in this. Tried to change rooms but we were on our last day. The facility and rooms were great, bathrooms are small. It's nicely equipped with a Nespresso machine and pods and everything you need for morning joe. The lavender lemonade, luaus and bottled water were a nice touch upon arrival. The mandatory valet parking was pretty steep at $50/day. The pools were really nice. Fresh infused water and free sunscreen readily available. We would stay again but we'd make sure we are not across from the pool!
10
Spencer
8 Sept 2024
·
Stayed 2 nights
We stayed the last two days of our honeymoon at Andaz. We loved it. Arrival was great. Adult pool side first floor Room was spectacular. Restaurants on site were great, and staff were very friendly. Would recommend
We stayed the last two days of our honeymoon at Andaz. We loved it. Arrival was great. Adult pool side first floor Room was spectacular. Restaurants on site were great, and staff were very friendly. Would recommend
8
Azadeh
1 Aug 2024
·
Stayed 4 nights
This property has some incredible views and beaches. Rooms are spacious (although not necessarily 5 star luxurious) but they are designed for people who are at the pool and beach all day. We had enough room for my son to have his own space and bathroom. The staff are friendly. There are plenty of pools and you have all the regular facilities you need. Some good dining options onsite too including a convenient cafe. Parking, access to spa and resort fees are irritating but not unusual. We particularly thought the hotel did an amazing job with the Luai and would highly recommend it.
This property has some incredible views and beaches. Rooms are spacious (although not necessarily 5 star luxurious) but they are designed for people who are at the pool and beach all day. We had enough room for my son to have his own space and bathroom. The staff are friendly. There are plenty of pools and you have all the regular facilities you need. Some good dining options onsite too including a convenient cafe. Parking, access to spa and resort fees are irritating but not unusual. We particularly thought the hotel did an amazing job with the Luai and would highly recommend it.
10
KWABENA
28 Jul 2024
·
Stayed 5 nights
My wife and I really enjoyed our stay at Andaz. The rooms are very modern and their staff are very nice. I highly recommend this resort.
My wife and I really enjoyed our stay at Andaz. The rooms are very modern and their staff are very nice. I highly recommend this resort.
4
Kinill
27 Nov 2022
·
Stayed 5 nights
Initially given a room with an aweful layout with a view of the dumpsters. We were woken up at 3:30am by a rooster and then shortly after the loud noise of the trash being collected by waste management. It made it impossible to sleep the first night. I went to the front desk to request to be moved to a different room due to the rooster and was told the only availability would be an upgrade which they had charged me over an additional $200/n. They said the rooster comes frequently and they can’t control it. The food at the pool Area was mediocre at best and the service was non existent. They were completely understaffed for the thanksgiving week. If we wanted drinks or to order food , we literally had to chase down staff. The resort didn’t appear to be packed at all. It looked like they hired homeless people to work the beach. We were bought dirty towels and when we brought it up to the attendant, he said they arent dirty they are just stained. They thought it was acceptable to give out stained towels at a 5 star resort. We ended up booking a room at the grand wailea the last 2 days of our trip just to get better service at the pool and it was significantly better there.
Initially given a room with an aweful layout with a view of the dumpsters. We were woken up at 3:30am by a rooster and then shortly after the loud noise of the trash being collected by waste management. It made it impossible to sleep the first night. I went to the front desk to request to be moved to a different room due to the rooster and was told the only availability would be an upgrade which they had charged me over an additional $200/n. They said the rooster comes frequently and they can’t control it. The food at the pool Area was mediocre at best and the service was non existent. They were completely understaffed for the thanksgiving week. If we wanted drinks or to order food , we literally had to chase down staff. The resort didn’t appear to be packed at all. It looked like they hired homeless people to work the beach. We were bought dirty towels and when we brought it up to the attendant, he said they arent dirty they are just stained. They thought it was acceptable to give out stained towels at a 5 star resort. We ended up booking a room at the grand wailea the last 2 days of our trip just to get better service at the pool and it was significantly better there.
10
Nathan
6 Apr 2025
·
Stayed 4 nights
The staff was the best part aside from the very beautiful views. If you are going to go there I would highly recommend the beach facing view from the room. So worth it. Lovely staff and worth every penny.
The staff was the best part aside from the very beautiful views. If you are going to go there I would highly recommend the beach facing view from the room. So worth it. Lovely staff and worth every penny.
6
Preeth Kumar
2 Oct 2023
·
Stayed 3 nights
3/5 ain’t so bad! Pros: Wonderfully nestled in the flowing Wailea area, the Andaz is a gem of a hotel. The architecture is modern. The space is grand. The grounds are spacious. The gardens are meticulously manicured. It’s a beautiful place to be. Rooms are nice and clean. Modern. Complimentary snacks and water is a nice touch. Views are spectacular. Cons: No breakfast. At the price you pay, breakfast should be complimentary. Parking, I understand should cost something, but $98 a day is too steep ($50 resort fee, $48 parking fee). What makes matters worse is that Valets seem to expect a tip every time they drive your car 50 yards. One valet actually insisted I Venmo them - how unbecoming. Room design, the door leading to the bathroom kept banging into the front door. Annoying. Electronic shade - a nice touch, but an inconvenience since there’s a balcony, so if you want to access the balcony you need to wait 10 seconds for the shade to roll up. Concierge - I asked if there was an upgrade room possibility. I was offered two options $400/night extra or $150 extra per night. I countered and said if they could lower the $150/night to $75-85, I’d do it. The concierge never got back to me. Sad. Also, when I was checking in, they took my CC but never told me what they were charging as a deposit. I had to call down and find out. Overall: A beautiful place to be, but be ready to be price gouged. Would consider going back, but would need to get the room with bfast.
3/5 ain’t so bad! Pros: Wonderfully nestled in the flowing Wailea area, the Andaz is a gem of a hotel. The architecture is modern. The space is grand. The grounds are spacious. The gardens are meticulously manicured. It’s a beautiful place to be. Rooms are nice and clean. Modern. Complimentary snacks and water is a nice touch. Views are spectacular. Cons: No breakfast. At the price you pay, breakfast should be complimentary. Parking, I understand should cost something, but $98 a day is too steep ($50 resort fee, $48 parking fee). What makes matters worse is that Valets seem to expect a tip every time they drive your car 50 yards. One valet actually insisted I Venmo them - how unbecoming. Room design, the door leading to the bathroom kept banging into the front door. Annoying. Electronic shade - a nice touch, but an inconvenience since there’s a balcony, so if you want to access the balcony you need to wait 10 seconds for the shade to roll up. Concierge - I asked if there was an upgrade room possibility. I was offered two options $400/night extra or $150 extra per night. I countered and said if they could lower the $150/night to $75-85, I’d do it. The concierge never got back to me. Sad. Also, when I was checking in, they took my CC but never told me what they were charging as a deposit. I had to call down and find out. Overall: A beautiful place to be, but be ready to be price gouged. Would consider going back, but would need to get the room with bfast.
4
Marymichael
11 Feb 2025
·
Stayed 1 night
We were very disappointed with the Andaz on this return visit. Several things were broken in our room including the tv and the electronic blinds. Maintenance was called two times. The location is great but we will not return.
We were very disappointed with the Andaz on this return visit. Several things were broken in our room including the tv and the electronic blinds. Maintenance was called two times. The location is great but we will not return.
8
Kevin Joseph
3 Feb 2023
·
Stayed 5 nights
No hot water in shower 🚿 in morning or evening , they came to fix it. We had tepid water for 20 minutes and then it was cold again.
No hot water in shower 🚿 in morning or evening , they came to fix it. We had tepid water for 20 minutes and then it was cold again.
8
Bianca
12 Sept 2024
·
Stayed 4 nights
The property is stunning, with the landscaping and beach being my favorite parts. The beach is beautiful, and the complimentary chair setup, along with activities like snorkeling and paddleboarding, made for a perfect beach day. The pools are well-kept, though shallow (only about 4 feet deep) and not particularly special beyond the views. Still, I enjoyed taking a dip and relaxing in the hot tub every night. The rooms are comfortable, with a spacious shower and soaking tub. The bed was extremely comfortable, which is high praise from a picky sleeper like me. However, there are some issues—like the shower lacking shelves for products and leaking into the bathroom. The doors were also awkward and hard to maneuver. While the soaking tub was a great feature, it took nearly 40 minutes to fill. I felt misled by the promise of "free" mini-fridge snacks and drinks. In reality, this meant one bag of chips (daily) and one canned drink per person. We received cookies on the first day but never again. My only major complaint was the lack of personable service at check-in and check-out, especially considering this was our honeymoon. I expected a bit more acknowledgment. On the food front, the brunch was excellent every time we went, with plenty of delicious options. My favorites were the mochi waffles, crispy potatoes, and made-to-order eggs. However, the Chef’s Table was underwhelming and not worth the price.
The property is stunning, with the landscaping and beach being my favorite parts. The beach is beautiful, and the complimentary chair setup, along with activities like snorkeling and paddleboarding, made for a perfect beach day. The pools are well-kept, though shallow (only about 4 feet deep) and not particularly special beyond the views. Still, I enjoyed taking a dip and relaxing in the hot tub every night. The rooms are comfortable, with a spacious shower and soaking tub. The bed was extremely comfortable, which is high praise from a picky sleeper like me. However, there are some issues—like the shower lacking shelves for products and leaking into the bathroom. The doors were also awkward and hard to maneuver. While the soaking tub was a great feature, it took nearly 40 minutes to fill. I felt misled by the promise of "free" mini-fridge snacks and drinks. In reality, this meant one bag of chips (daily) and one canned drink per person. We received cookies on the first day but never again. My only major complaint was the lack of personable service at check-in and check-out, especially considering this was our honeymoon. I expected a bit more acknowledgment. On the food front, the brunch was excellent every time we went, with plenty of delicious options. My favorites were the mochi waffles, crispy potatoes, and made-to-order eggs. However, the Chef’s Table was underwhelming and not worth the price.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as warm, friendly, and helpful across the resort. However, some guests experienced nonchalant or unresponsive front desk and concierge interactions, mixed valet experiences (including a lost key), limited acknowledgment of occasions, and slow follow-up.
Related guest reviews
8
Brent
17 Sept 2024
·
Stayed 4 nights
NOISY!!!! The hot tub is open 24 hrs, allowing for rowdy and obnoxious behavior in the middle of the night! I complained to staff but they didn't do anything. Our room was directly across from it. Also, a guy above us decides to start cursing and yell at his partner throughout the night!! Domestic abuse? Also complained but they did nothing. The clerk said he will notify security and when I brought it up again the next day and talked to manager, nothing was mentioned to security! A little disappointed in this. Tried to change rooms but we were on our last day. The facility and rooms were great, bathrooms are small. It's nicely equipped with a Nespresso machine and pods and everything you need for morning joe. The lavender lemonade, luaus and bottled water were a nice touch upon arrival. The mandatory valet parking was pretty steep at $50/day. The pools were really nice. Fresh infused water and free sunscreen readily available. We would stay again but we'd make sure we are not across from the pool!
NOISY!!!! The hot tub is open 24 hrs, allowing for rowdy and obnoxious behavior in the middle of the night! I complained to staff but they didn't do anything. Our room was directly across from it. Also, a guy above us decides to start cursing and yell at his partner throughout the night!! Domestic abuse? Also complained but they did nothing. The clerk said he will notify security and when I brought it up again the next day and talked to manager, nothing was mentioned to security! A little disappointed in this. Tried to change rooms but we were on our last day. The facility and rooms were great, bathrooms are small. It's nicely equipped with a Nespresso machine and pods and everything you need for morning joe. The lavender lemonade, luaus and bottled water were a nice touch upon arrival. The mandatory valet parking was pretty steep at $50/day. The pools were really nice. Fresh infused water and free sunscreen readily available. We would stay again but we'd make sure we are not across from the pool!
2
Kassandra
14 Nov 2023
·
I wanted to love this property, however, it was a disappointment. The only people that were kind and hospitable were the valet. The front desk did not care about hospitality, nor decency. We booked with the andazbabymoon promo code, available on the Hyatt website for our stay. My husband called ahead to make sure they knew that was important to me a few weeks before and to confirm the room would have a tub. We booked the room specifically for that amenity and paid an additional 147$ a night for it. When we arrived they gave us a dirty run down room, the bed was a rock and it only had a shower with soap and hair all over in it. We asked them to move us rooms and they refused. We asked them to at least move us to the room we booked for and they said they were all unavailable because they were all booked or being renovated. I felt very socially profiled based on comments that were made, we are an upper middle class family, we stay in resorts regularly but this was our first Hawaii experience and it was awful at the andaz. The four seasons had more activities and dinner options as well as better hospitality for just attending their events. The concierge was rude and acted like we wasted her time by wanting to book excursions and she booked our spa visit at a time that removed the ability to take advantage of the spa amenities, the spa rectified. The island is amazing the people off of the resort were wonderful. I would never stay at the andaz again or recommend them to anyone.
I wanted to love this property, however, it was a disappointment. The only people that were kind and hospitable were the valet. The front desk did not care about hospitality, nor decency. We booked with the andazbabymoon promo code, available on the Hyatt website for our stay. My husband called ahead to make sure they knew that was important to me a few weeks before and to confirm the room would have a tub. We booked the room specifically for that amenity and paid an additional 147$ a night for it. When we arrived they gave us a dirty run down room, the bed was a rock and it only had a shower with soap and hair all over in it. We asked them to move us rooms and they refused. We asked them to at least move us to the room we booked for and they said they were all unavailable because they were all booked or being renovated. I felt very socially profiled based on comments that were made, we are an upper middle class family, we stay in resorts regularly but this was our first Hawaii experience and it was awful at the andaz. The four seasons had more activities and dinner options as well as better hospitality for just attending their events. The concierge was rude and acted like we wasted her time by wanting to book excursions and she booked our spa visit at a time that removed the ability to take advantage of the spa amenities, the spa rectified. The island is amazing the people off of the resort were wonderful. I would never stay at the andaz again or recommend them to anyone.
6
Arminda
17 Sept 2024
·
Stayed 3 nights
Check in was nonchalant, expected more. Asked several times if i will be texted once room is available, answered me that yes, it will be in a text, with a hint of annoyance, lo and behold, no text, instead received email that room is ready. Surprise! No information what amenities available upon check in, no info where beach snorkel, chairs, kayak are, etc. But then again, this is OUR experience, it may be different from others, i was just maybe expecting more from a high end hotel. Nevertheless, the grounds, our room (ocean view), beach and nature did not disappoint! It was breathtaking! If only the people in it matches the hotel, it would be a little slice of paradise 😉
Check in was nonchalant, expected more. Asked several times if i will be texted once room is available, answered me that yes, it will be in a text, with a hint of annoyance, lo and behold, no text, instead received email that room is ready. Surprise! No information what amenities available upon check in, no info where beach snorkel, chairs, kayak are, etc. But then again, this is OUR experience, it may be different from others, i was just maybe expecting more from a high end hotel. Nevertheless, the grounds, our room (ocean view), beach and nature did not disappoint! It was breathtaking! If only the people in it matches the hotel, it would be a little slice of paradise 😉
10
Robert
19 May 2025
·
Stayed 7 nights
Excellent resort, service was great. We would Highly recommended
Excellent resort, service was great. We would Highly recommended
10
Stacy Lyn Tilles
5 Oct 2024
·
Stayed 6 nights
Gorgeous property and best staff. Pool staff is second to none. Sparkles and Darious were amazing.
Gorgeous property and best staff. Pool staff is second to none. Sparkles and Darious were amazing.
2
Griffin
1 Jun 2025
·
Stayed 6 nights
Valet lost my Rental car key the night before leaving. Missed my flight because of this. Hotel manager offered no solution when I was stuck at airport and had to find accommodations for an extra night because no other flights. Poor attitude and customer service. They lost my car key for my Turo! Had to have it towed out of the lot(which hotel paid for) but did not take further responsibility when I lost my flight.
Valet lost my Rental car key the night before leaving. Missed my flight because of this. Hotel manager offered no solution when I was stuck at airport and had to find accommodations for an extra night because no other flights. Poor attitude and customer service. They lost my car key for my Turo! Had to have it towed out of the lot(which hotel paid for) but did not take further responsibility when I lost my flight.
8
Michael
29 Jan 2024
·
Stayed 6 nights
Room and property was great. Staff fiendly except for concierge, who did not explain about included activities.
Room and property was great. Staff fiendly except for concierge, who did not explain about included activities.
10
Lavencia
28 Nov 2025
·
Stayed 2 nights
Honestly, a little bit of everything stood out. The room was spotless, the staff was incredibly warm and welcoming, and the overall property and amenities were beautiful. The location right by the shops and restaurants was also a huge plus. It all came together to make the stay amazing.
Honestly, a little bit of everything stood out. The room was spotless, the staff was incredibly warm and welcoming, and the overall property and amenities were beautiful. The location right by the shops and restaurants was also a huge plus. It all came together to make the stay amazing.
10
Robert
16 Sept 2024
·
Stayed 7 nights
Everything was wonderful! The property, the staff beach, restaurants, pools were amazing. Expedia on the other hand was horrible! After booking, I hadn’t received an email confirming my trip. After my phone call a few days later, I was informed I had to pay more money because I “was on the pay page too long”. I will never book on Expedia again.
Everything was wonderful! The property, the staff beach, restaurants, pools were amazing. Expedia on the other hand was horrible! After booking, I hadn’t received an email confirming my trip. After my phone call a few days later, I was informed I had to pay more money because I “was on the pay page too long”. I will never book on Expedia again.
8
Jennifer
15 Mar 2025
·
Stayed 2 nights
Lovely resort. Comfy room. Some strange interactions with the valet upon arrival. They were confrontational and laughed at my husband when he asked a question. Overall, I don’t think the staff was very happy as we had few positive interactions. Very pretty grounds. Loved the tranquil pool.
Lovely resort. Comfy room. Some strange interactions with the valet upon arrival. They were confrontational and laughed at my husband when he asked a question. Overall, I don’t think the staff was very happy as we had few positive interactions. Very pretty grounds. Loved the tranquil pool.
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AI-generated summary based on recent guest reviews
Location
Beachfront in Wailea with scenic ocean views and easy access to nearby shops and restaurants. Some guests mention numerous steps between rooms, pools, and the beach that can challenge those with limited mobility.
Related guest reviews
10
Mary Claire
29 Jun 2024
·
Stayed 4 nights
Wonderful property and views. Valet service only $50. Close to restaurants.
Wonderful property and views. Valet service only $50. Close to restaurants.
10
Paul Andrew
1 Sept 2025
·
Stayed 5 nights
Amazing location and service. Very beautiful
Amazing location and service. Very beautiful
10
Sungbae
29 Dec 2024
·
Stayed 5 nights
Nice hotel in premium location.
Nice hotel in premium location.
6
Christopher
28 May 2024
·
Stayed 4 nights
Too many steps to access the pool and beach. Not ideal with young kids or pregnant.
Too many steps to access the pool and beach. Not ideal with young kids or pregnant.
8
warren
18 Jan 2025
·
Stayed 7 nights
Very beautiful property, didn’t like the stairs leading from the rooms to the beach. My mom had a hard time.
Very beautiful property, didn’t like the stairs leading from the rooms to the beach. My mom had a hard time.
10
Susan
21 Feb 2023
·
Stayed 4 nights
Great location
Great location
10
Kevin Elliot
24 Jun 2024
·
Stayed 7 nights
Of the many properties in Wailea, Andaz felt more elite, smaller, in a good way, and had a friendly staff who focused on the relaxation and escape that their guests hoped for on their island holiday. Five stars all around, we are already looking forward to our next vacation at Andaz in this tropical paradise.
Of the many properties in Wailea, Andaz felt more elite, smaller, in a good way, and had a friendly staff who focused on the relaxation and escape that their guests hoped for on their island holiday. Five stars all around, we are already looking forward to our next vacation at Andaz in this tropical paradise.
10
Lavencia
28 Nov 2025
·
Stayed 2 nights
Honestly, a little bit of everything stood out. The room was spotless, the staff was incredibly warm and welcoming, and the overall property and amenities were beautiful. The location right by the shops and restaurants was also a huge plus. It all came together to make the stay amazing.
Honestly, a little bit of everything stood out. The room was spotless, the staff was incredibly warm and welcoming, and the overall property and amenities were beautiful. The location right by the shops and restaurants was also a huge plus. It all came together to make the stay amazing.
10
HollyAnn
24 Sept 2024
·
Stayed 2 nights
Beautiful property with a great view of the ocean and great restaurants on site. Highly recommend!
Beautiful property with a great view of the ocean and great restaurants on site. Highly recommend!
10
marly
20 Feb 2024
·
Stayed 2 nights
Great contemporary property. Pools have great views of the ocean.
Great contemporary property. Pools have great views of the ocean.
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AI-generated summary based on recent guest reviews
Dining
Dining feedback is mixed: brunch and several on-site restaurants receive praise, but prices are high and options can feel limited or uneven. A few guests also noted mediocre items and coffee compared with expectations.
Related guest reviews
10
Lucy
12 Aug 2025
·
Stayed 5 nights
I love this property. The beach access, the staff, the pools (adult pool) totally make the price tag worth it. The food could use a little love, its not bad but not great. Best food options are definitely outside of this hotel.
I love this property. The beach access, the staff, the pools (adult pool) totally make the price tag worth it. The food could use a little love, its not bad but not great. Best food options are definitely outside of this hotel.
10
Lacy Lynn
2 Sept 2023
·
Stayed 6 nights
We just stayed from august 26-sept 1. Many people canceled trips to Maui during that time period so maybe we were very spoiled by all the great service and quiet atmosphere. The resort itself is beautiful and clean and full of helpful, laid back and happy people. My only complaint is the usual buffet breakfast was not available due to the staff not being able to keep up with the demands of making everything at this time. The breakfast was still amazing, just a little bit limited.
We just stayed from august 26-sept 1. Many people canceled trips to Maui during that time period so maybe we were very spoiled by all the great service and quiet atmosphere. The resort itself is beautiful and clean and full of helpful, laid back and happy people. My only complaint is the usual buffet breakfast was not available due to the staff not being able to keep up with the demands of making everything at this time. The breakfast was still amazing, just a little bit limited.
10
Michelle Mikesell
19 Mar 2023
·
Stayed 7 nights
This place is absolutely magical. Perfectly situated on the most beautiful oceanfront property among lush gardens and swaying palm trees. It indeed feels like an exclusive boutique hotel. The service was stellar, the plentiful and delicious buffet breakfast should not be missed, the spa is dreamy, and the pools and private beach are glorious. The only downside is that 2 of the 3 restaurants on-site are specialty, signature restaurants, leaving only one option for more standard fare, and the food options there are very limited. With only a few restaurant options off-property, it would be helpful if the hotel doubled the standard fare food options. But, in spite of that, we will definitely be back.
This place is absolutely magical. Perfectly situated on the most beautiful oceanfront property among lush gardens and swaying palm trees. It indeed feels like an exclusive boutique hotel. The service was stellar, the plentiful and delicious buffet breakfast should not be missed, the spa is dreamy, and the pools and private beach are glorious. The only downside is that 2 of the 3 restaurants on-site are specialty, signature restaurants, leaving only one option for more standard fare, and the food options there are very limited. With only a few restaurant options off-property, it would be helpful if the hotel doubled the standard fare food options. But, in spite of that, we will definitely be back.
8
Jason
18 Apr 2023
·
Stayed 5 nights
Very nice property. The only complaint is the cost of basic items. Coke at the pool, 10$, hamburger 32$, hot dog 17$. Resort fee and parking were quite huge too.
Very nice property. The only complaint is the cost of basic items. Coke at the pool, 10$, hamburger 32$, hot dog 17$. Resort fee and parking were quite huge too.
10
Ryan
4 Dec 2023
·
Stayed 4 nights
Amazing food!
Amazing food!
10
niraj
27 Aug 2024
·
Stayed 4 nights
The two restaurants at the property were one of the best in Maui
The two restaurants at the property were one of the best in Maui
10
JULIE
2 Mar 2024
·
Stayed 8 nights
Wonderful place! Awesome! Beds! Breakfast Buffett is AMAZING!! After that foo was way overpriced for quality. But many restaurants around hotel to eat that were wonderful.
Wonderful place! Awesome! Beds! Breakfast Buffett is AMAZING!! After that foo was way overpriced for quality. But many restaurants around hotel to eat that were wonderful.
6
Preeth Kumar
2 Oct 2023
·
Stayed 3 nights
3/5 ain’t so bad! Pros: Wonderfully nestled in the flowing Wailea area, the Andaz is a gem of a hotel. The architecture is modern. The space is grand. The grounds are spacious. The gardens are meticulously manicured. It’s a beautiful place to be. Rooms are nice and clean. Modern. Complimentary snacks and water is a nice touch. Views are spectacular. Cons: No breakfast. At the price you pay, breakfast should be complimentary. Parking, I understand should cost something, but $98 a day is too steep ($50 resort fee, $48 parking fee). What makes matters worse is that Valets seem to expect a tip every time they drive your car 50 yards. One valet actually insisted I Venmo them - how unbecoming. Room design, the door leading to the bathroom kept banging into the front door. Annoying. Electronic shade - a nice touch, but an inconvenience since there’s a balcony, so if you want to access the balcony you need to wait 10 seconds for the shade to roll up. Concierge - I asked if there was an upgrade room possibility. I was offered two options $400/night extra or $150 extra per night. I countered and said if they could lower the $150/night to $75-85, I’d do it. The concierge never got back to me. Sad. Also, when I was checking in, they took my CC but never told me what they were charging as a deposit. I had to call down and find out. Overall: A beautiful place to be, but be ready to be price gouged. Would consider going back, but would need to get the room with bfast.
3/5 ain’t so bad! Pros: Wonderfully nestled in the flowing Wailea area, the Andaz is a gem of a hotel. The architecture is modern. The space is grand. The grounds are spacious. The gardens are meticulously manicured. It’s a beautiful place to be. Rooms are nice and clean. Modern. Complimentary snacks and water is a nice touch. Views are spectacular. Cons: No breakfast. At the price you pay, breakfast should be complimentary. Parking, I understand should cost something, but $98 a day is too steep ($50 resort fee, $48 parking fee). What makes matters worse is that Valets seem to expect a tip every time they drive your car 50 yards. One valet actually insisted I Venmo them - how unbecoming. Room design, the door leading to the bathroom kept banging into the front door. Annoying. Electronic shade - a nice touch, but an inconvenience since there’s a balcony, so if you want to access the balcony you need to wait 10 seconds for the shade to roll up. Concierge - I asked if there was an upgrade room possibility. I was offered two options $400/night extra or $150 extra per night. I countered and said if they could lower the $150/night to $75-85, I’d do it. The concierge never got back to me. Sad. Also, when I was checking in, they took my CC but never told me what they were charging as a deposit. I had to call down and find out. Overall: A beautiful place to be, but be ready to be price gouged. Would consider going back, but would need to get the room with bfast.
8
Bianca
12 Sept 2024
·
Stayed 4 nights
The property is stunning, with the landscaping and beach being my favorite parts. The beach is beautiful, and the complimentary chair setup, along with activities like snorkeling and paddleboarding, made for a perfect beach day. The pools are well-kept, though shallow (only about 4 feet deep) and not particularly special beyond the views. Still, I enjoyed taking a dip and relaxing in the hot tub every night. The rooms are comfortable, with a spacious shower and soaking tub. The bed was extremely comfortable, which is high praise from a picky sleeper like me. However, there are some issues—like the shower lacking shelves for products and leaking into the bathroom. The doors were also awkward and hard to maneuver. While the soaking tub was a great feature, it took nearly 40 minutes to fill. I felt misled by the promise of "free" mini-fridge snacks and drinks. In reality, this meant one bag of chips (daily) and one canned drink per person. We received cookies on the first day but never again. My only major complaint was the lack of personable service at check-in and check-out, especially considering this was our honeymoon. I expected a bit more acknowledgment. On the food front, the brunch was excellent every time we went, with plenty of delicious options. My favorites were the mochi waffles, crispy potatoes, and made-to-order eggs. However, the Chef’s Table was underwhelming and not worth the price.
The property is stunning, with the landscaping and beach being my favorite parts. The beach is beautiful, and the complimentary chair setup, along with activities like snorkeling and paddleboarding, made for a perfect beach day. The pools are well-kept, though shallow (only about 4 feet deep) and not particularly special beyond the views. Still, I enjoyed taking a dip and relaxing in the hot tub every night. The rooms are comfortable, with a spacious shower and soaking tub. The bed was extremely comfortable, which is high praise from a picky sleeper like me. However, there are some issues—like the shower lacking shelves for products and leaking into the bathroom. The doors were also awkward and hard to maneuver. While the soaking tub was a great feature, it took nearly 40 minutes to fill. I felt misled by the promise of "free" mini-fridge snacks and drinks. In reality, this meant one bag of chips (daily) and one canned drink per person. We received cookies on the first day but never again. My only major complaint was the lack of personable service at check-in and check-out, especially considering this was our honeymoon. I expected a bit more acknowledgment. On the food front, the brunch was excellent every time we went, with plenty of delicious options. My favorites were the mochi waffles, crispy potatoes, and made-to-order eggs. However, the Chef’s Table was underwhelming and not worth the price.
10
Shirley
29 Jul 2023
·
Stayed 7 nights
Staff was lovely! Food & drinks were great.
Staff was lovely! Food & drinks were great.
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AI-generated summary based on recent guest reviews
10
wesley
4 Aug 2026
·
Stayed 5 nights
It was an amazing resort. Great location, close to shopping and directly on the beach. All the staff was so nice and helpful.
It was an amazing resort. Great location, close to shopping and directly on the beach. All the staff was so nice and helpful.
8
Jenny
13 Jul 2026
·
Stayed 1 night
Loved the property but definitely had difficulty with getting service poolside. Moved to a different pool and thought that would help. Still no service. Eventually moved back to adult pool and walked around and found a staff member. After that we just decided to go directly to the bar ourselves for a drink. I got the feeling they thought we weren’t staying there but they should ask. We were guests of the hotel. I would appreciate spending that kind of money per night to not have to seek out service.
Loved the property but definitely had difficulty with getting service poolside. Moved to a different pool and thought that would help. Still no service. Eventually moved back to adult pool and walked around and found a staff member. After that we just decided to go directly to the bar ourselves for a drink. I got the feeling they thought we weren’t staying there but they should ask. We were guests of the hotel. I would appreciate spending that kind of money per night to not have to seek out service.
10
Matthew
9 Jul 2026
·
Stayed 3 nights
Great hotel
Great hotel
4
Sharon
6 Jul 2026
·
Stayed 3 nights
The Andaz is a pretty place. It wants to be fancy but it’s not. I wanted something our family of 7 could enjoy before my son goes to college and spend an anniversary there. I spent $9k for 2 ‘Resort facing rooms’ for 3 nights (with Expedia). See photo. When we arrived three hours early, we told the staff but didn’t expect to get in the rooms. We went to lunch instead. The front desk guy, Jeremy took care of us and said he would text when he had the rooms available. We hung out at the oool happily. But it got to 430 and nothing… I had called 3 times but was told they would text when the rooms became available. Check in time is 4. When we got to the front desk, an older lady helped us and when I told her we hadnt got a text, she got pretty stern and was unfriendly . I think it pissed her off so much that we got the room we got. It was sad. Our teen kids got a slightly better room though. Don’t book resort facing rooms! Avoid rooms 241-641 I’m out $9k for a dismal experience. Pools are great! This is my first 👎 I rarely give reviews, but felt the need to this time. .
The Andaz is a pretty place. It wants to be fancy but it’s not. I wanted something our family of 7 could enjoy before my son goes to college and spend an anniversary there. I spent $9k for 2 ‘Resort facing rooms’ for 3 nights (with Expedia). See photo. When we arrived three hours early, we told the staff but didn’t expect to get in the rooms. We went to lunch instead. The front desk guy, Jeremy took care of us and said he would text when he had the rooms available. We hung out at the oool happily. But it got to 430 and nothing… I had called 3 times but was told they would text when the rooms became available. Check in time is 4. When we got to the front desk, an older lady helped us and when I told her we hadnt got a text, she got pretty stern and was unfriendly . I think it pissed her off so much that we got the room we got. It was sad. Our teen kids got a slightly better room though. Don’t book resort facing rooms! Avoid rooms 241-641 I’m out $9k for a dismal experience. Pools are great! This is my first 👎 I rarely give reviews, but felt the need to this time. .
10
Julie
25 Jun 2026
·
Stayed 6 nights
Wonderful hotel! The property and amenities are gorgeous and every member of the staff is very friendly and helpful. We enjoyed our stay there immensely.
Wonderful hotel! The property and amenities are gorgeous and every member of the staff is very friendly and helpful. We enjoyed our stay there immensely.
FAQs about Andaz Maui at Wailea Resort - A Concept by Hyatt
Is parking available at the property?
Yes, parking is available on-site. Valet parking is offered at a fee of USD 61.46 per day, which includes in/out privileges. There is also limited self-parking available.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 11:00 AM for a fee of approximately USD 49 for adults and USD 24.50 for children.
Does the property allow pets?
Yes, pets are allowed at the property with a fee of USD 100 per accommodation, per stay. Service animals are exempt from this fee.
What are the standard check-in and check-out times?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
The property offers a complimentary area shuttle service that operates within 2 miles, making it convenient to reach nearby attractions.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.
What is the location of the property in relation to key landmarks?
The property is located in Kihei (Wailea), just a 4-minute walk from Mokapu Beach and 8 minutes by foot from the Shops at Wailea. Wailea Beach is approximately 0.9 miles away, and Kahului Airport is about 16 miles from the property.
Does the property have a swimming pool?
Yes, the property features 5 outdoor swimming pools, including a seasonal outdoor pool. Guests can enjoy the pools during operational hours, which are typically from morning until evening.
What are the policies for guests staying with children?
Children are welcome at the property. There is no charge for children under a certain age when staying with an adult.
What are the policies regarding extra beds and cribs?
The property offers cribs, but specific details about availability and costs are not provided. It is recommended to request cribs in advance to ensure availability.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 1135.54180390625USD
- 2026-11-01: 1137.0099610168456USD
- 2026-11-02: 992.2754949310303USD
- 2026-11-03: 992.2754949310303USD
- 2026-11-04: 1000.5063481689454USD
- 2026-11-05: 1011.7674372161865USD
- 2026-11-06: 999.0710020935059USD
- 2026-11-07: 1001.3079627716064USD
- 2026-11-08: 999.5329541259765USD
- 2026-11-09: 999.3007476959228USD
- 2026-11-10: 1002.3115703094483USD
- 2026-11-11: 1011.6150026153565USD
- 2026-11-12: 1249.198682836914USD
- 2026-11-13: 1250.2022903747559USD
- 2026-11-14: 989.6584047393799USD
- 2026-11-15: 1001.3079627716064USD
- 2026-11-16: 999.3007476959228USD
- 2026-11-17: 1000.5753196990967USD
- 2026-11-18: 1075.8458166809082USD
- 2026-11-19: 1105.9640228393555USD
- 2026-11-20: 1026.69919246521USD
- 2026-11-21: 1026.69919246521USD
- 2026-11-22: 1084.908361303711USD
- 2026-11-23: 1086.905527999878USD
- 2026-11-24: 1086.8822184936523USD
- 2026-11-25: 1094.944436682129USD
- 2026-11-26: 1094.944436682129USD
- 2026-11-27: 1084.908361303711USD
- 2026-11-28: 979.2286652954101USD
- 2026-11-29: 997.5644970855712USD
- 2026-11-30: 997.5644970855712USD
- 2026-12-01: 997.5644970855712USD
- 2026-12-02: 1004.3187853851318USD
- 2026-12-03: 1003.31517784729USD
- 2026-12-04: 1000.5753196990967USD
- 2026-12-05: 989.2646723175048USD
- 2026-12-06: 1000.5753196990967USD
- 2026-12-07: 1003.31517784729USD
- 2026-12-08: 1001.3079627716064USD
- 2026-12-09: 1000.5753196990967USD
- 2026-12-10: 999.3007476959228USD
- 2026-12-11: 999.5717121612549USD
- 2026-12-12: 1000.3043552337647USD
- 2026-12-13: 998.5581246002197USD
- 2026-12-14: 1000.3043552337647USD
- 2026-12-15: 997.5644970855712USD
- 2026-12-16: 997.5644970855712USD
- 2026-12-17: 889.2051648498535USD
- 2026-12-18: 889.2051648498535USD
- 2026-12-19: 1101.1797637756347USD
- 2026-12-20: 1105.2632338134765USD
- 2026-12-21: 1181.8687981445312USD
- 2026-12-22: 1261.1953542785645USD
- 2026-12-23: 1261.2419732910157USD
- 2026-12-24: 1499.3676507995606USD
- 2026-12-25: 1499.3676507995606USD
- 2026-12-26: 2013.214026611328USD
- 2026-12-27: 2012.2104190734863USD
- 2026-12-28: 2011.2068115356444USD
- 2026-12-29: 2010.2032039978028USD
- 2026-12-30: 2022.979137524414USD
- 2026-12-31: 2003.3353074890138USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately USD 49 for adults and USD 24.50 for children
- Valet parking fee: USD 64.00 per day (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Valet parking
Tour desk
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Bingo
Concierge Services
Activities
Swimming pool
Garden
Golf course (nearby)
Beach (nearby)
Cycling
Canoeing
Hiking
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Valet parking
Electric car charging station
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
WiFi