Name: Northern Hotel
Address: 19 North Broadway, Downtown Billings, Billings, Montana, United States of America, Billings, Yellowstone County, US
Price range: US$162–US$233 per night
Rating: 9.15

What guests think

At Northern Hotel, travelers consistently praise friendly, well‑trained staff, clean, comfortable rooms, and a central downtown Billings location with easy parking and an airport shuttle, while on‑site restaurants and a cozy lobby bar add convenience and atmosphere.

Common drawbacks include no in-room refrigerators or coffee, and some rooms feel small with dated or finicky outlets, TVs, or shower pressure. Downtown convenience brings walkability but occasional street noise and mixed perceptions of the surrounding area; garage or valet parking is easy, though validation can be unreliable. Most guests enjoy Bernie's Diner and TEN, though prices run high and breakfast quality or service can vary. Expect a comfortable, service-forward stay in the city center.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet and attached-garage parking are convenient, plus an airport shuttle, lobby bar, and a small gym; there is no pool. Some guests report slow or small elevators and occasional parking validation issues.

Related guest reviews

10

Garrett

17 Mar 2025

·

Stayed 1 night

The Northern is very nice and they are very accommodating. I wish there was a pool or hot tub. It's the only thing missing for a hotel this nice.

10

Leslie

10 Jun 2024

·

Stayed 1 night

The Northern has a great airport shuttle service and garage parking for your car.

10

Adam

23 May 2025

·

Stayed 1 night

Hotel Northern was as advertised! Beautiful, convenient and a very friendly staff. Free valet was a nice perk to staying here as well.

10

Christophe

21 Nov 2024

·

Stayed 1 night

Superb hotel with convenient attached parking garage

10

Michael

13 Feb 2025

·

Stayed 2 nights

Classy lobby. Great bar. Cool diner.

10

amy

22 Sept 2024

·

Stayed 1 night

Friendly staff! Great gym!

8

Jerry L.

6 Aug 2024

·

Stayed 2 nights

The ONLY thing I don't like about stays at the Northern is that most of the time my parking pass for the attached garage does not work. Thus, I am stuck in the exit lane with cars behind me and dependent upon someone behind me to help me out. It is not a good policy to simply have a phone number to call if I need help. The last time I addressed this with the staff at the front desk, I was told I could call the City and they could help me out. That is not the right answer.

10

Bliss

15 Jul 2025

·

Stayed 1 night

Charming unique gym/ friendly could use updating

8

Tracy

23 Jul 2025

·

Stayed 1 night

First, I was able to valet my car, always a plus. The lobby is large, clean and welcoming as was the front desk. Check in was quick and I was given A $10 off meal credit in one of the two restaurants in the building (which I did not use since it wasn’t good for room service). The elevator was incredibly small and worn. The room, while quite small, was cozy and warm with an upscale Montana vibe. The place is older/worn a bit, but I didn’t mind. The water pressure was excellent as was the hot water temp but I didn’t care for the orange scented vanities. I ordered room service: beef short rib with vege and whipped potatoes with bread service (a side) and unsweetened ice tea. It was DELICIOUS. Service was quick and the bread service was well worth $7. Heads up: they add gratuity on to the hill, but I was unaware and tipped cash. The breakfast — different restaurant— was mediocre at best but I think would be good in person. Bed was comfortable, tv was easy to operate. Great stay.

10

Thomas Neil

13 Jun 2025

·

Stayed 5 nights

The free valet parking was pretty damned impressive. All the staff were on point and engaged in good service.

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Cleanliness

Reviews overwhelmingly describe very clean rooms and tidy spaces. A few note hallway vacuuming lapses, worn or dirty corridors, or occasional linen issues.

Related guest reviews

10

David

21 Apr 2025

·

Stayed 1 night

Very clean, great location, valet parking

10

Carol

15 Sept 2025

·

Stayed 1 night

From check-in to check-out everyone we encountered was very friendly and helpful. The hotel was clean and easy walking distance to dining.

10

caroline

4 Jul 2024

·

Stayed 1 night

Very nice clean hotel

10

MaryAnne

4 Oct 2025

·

Stayed 1 night

Clean, comfortable room!

4

Morten

27 Sept 2025

·

Stayed 2 nights

The hotel really needs a profound renovation The ailes are worn and dirty. Rooms are big and bed ok

6

Rhonda

25 Jul 2025

·

Stayed 1 night

There were no working USB ports in our rooms so we were unable to charge our phones. Halls not vacuumed and stains on the sheets.

10

Brodie

28 Aug 2025

·

Stayed 2 nights

Very nice rooms, very clean. The diner downstairs had great food, and friendly staff throughout the hotel.

10

Caroline E

17 Aug 2024

·

Stayed 1 night

Clean, comfortable and quiet. Just what we needed

10

Demetry

14 Jun 2025

·

Stayed 2 nights

Great central location in Billings close to shops snd restaurants. The hotel as spotless , the lobby inviting, and the rooms nicely appointed.

10

Robery

3 Nov 2025

·

Stayed 1 night

Clean rooms and very friendly staff. Excellent stay as always!

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Rooms

Rooms are comfortable with quality beds and some nice views, but many lack mini‑fridges and in‑room coffee. Several guests mention small layouts, unreliable TVs or outlets, limited water pressure, or street/hallway noise.

Related guest reviews

2

Daniel

20 Jun 2025

·

Stayed 1 night

THE WOMAN CHECKING ME IS HAD A HARD TIME COMMUNICATING... THERE WAS NO WATER PRESSURE IN THE SHOWER. SMALLEST ROOM I'VE EVER STAYED IN AT THE HOTEL.

6

Emily

15 Oct 2025

·

Stayed 1 night

Bed was comfortable and room was clean. However we had to throw our restaurant leftovers away because there was no fridge in the room. Also, some of the electrical outlets were very loose. Bed was also more of a queen size but I had booked a king. And the tv was small and hard to read the guide since it was far away.

8

Karen

16 Sept 2025

·

Stayed 3 nights

Nice hotel. Comfortable bed. Good central location for getting around the city. Some difficulty regulating room temp. In-room chairs not that comfortable for just sitting to read or watch TV.

10

Kaitlyn

27 Sept 2024

·

Stayed 1 night

Good location. Nice hotel, small rooms

8

Ana-Lisa

21 Jul 2025

·

Stayed 1 night

The hotel is very nice. Rooms are very small, no fridge in the room. The location is convenient to walk to restaurants. The price is a bit high for the room itself. Lobby is very pretty. Breakfast restaurant is really good.

10

janette

3 Dec 2023

·

Stayed 1 night

Rooms are a little noisy and street traffic noise.

8

JOHN T

14 Sept 2025

·

Stayed 1 night

A clean and convenient location if staying in Billings. Unfortunately, relatively simple items such as a coffee machine in the room, a small refrigerator in the room, a TV set up that allows for “sleep timer“ use, all were missing. The staff acknowledge this, but had no reason as to why they haven’t been addressed.

6

James

20 Sept 2025

·

Stayed 1 night

Few electrical outlets. TVs did not work.

10

Jeffrey T

25 May 2025

·

Stayed 3 nights

Very pleasant staff. Rooms great. Bathrooms a little small but is an older hotel. Two queen bedrooms are about double the size of singe king bedroom.

8

Kari

7 Apr 2025

·

Stayed 3 nights

The staff and main hotel is fantastic. Rooms are tiny and do not have fridges. They only have 22 inch TVs on the wall. Needs to be upgraded to compete with other modern day properties.

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Service

Service is widely praised as friendly, attentive, and professional across valet, front desk, and shuttle. A few guests encountered slow bar/diner service, inconsistent follow‑up, or minor check‑in/out and shuttle issues.

Related guest reviews

10

James

28 Jul 2024

·

Stayed 1 night

Friendly staff and front desk. Clean room. No charge for overnight parking. We liked the hotel very much and will stay there again on our next trip to Billings.

8

BRENT

28 Apr 2025

·

Stayed 3 nights

Desk attendant at time of check out on Sunday morning was not helpful in obtaining a receipt for the stay. Was not interested in helping provide a printed copy as requested upon departure.

10

Nancy

9 Jun 2025

·

Stayed 3 nights

Excellent stay! My next trip back to Billings, I will be staying here again. The shuttle availability, friendly staff, and the convenience of being downtown and the ability to walk to the surrounding shops and resturants is great. Not to forget the Valet parking along with secured parking is a major plus.

10

Brian

9 Jun 2025

·

Stayed 5 nights

Wonderful hotel and the staff was helpful with any questions or needs for the 5 days I stayed last week!

2

David

14 Oct 2024

·

Stayed 1 night

I left a coat in my room , I called the hotel and spoke with front desk person and also the manager. No one ever phoned me back about my coat. I called 4 times. Manager was rude and was not concerned about my missing property

10

Heidi

17 Sept 2025

·

Stayed 3 nights

The staff was absolutely AMAZING. I loved my stay and will only every stay at this hotel.

10

Ruth

2 Aug 2025

·

Stayed 1 night

We loved the ambience and location downtown . The complimentary valet service was a plus. Rooms were clean, super comfy and quiet. We did dine on site in the Lounge. The food and service was excellent. We've both worked in hospitality and The Northern exceeded expectations on all levels!

8

Richard

19 Jun 2025

·

Stayed 1 night

Too aggressive about 11:00am checkout time. Service in their diner is atrocious.

10

Barbara

20 Oct 2025

·

Stayed 2 nights

Service in bar, sitting at the bar was very slow. Valet parking was excellent Staff was wonderful Room was clean and very nice

8

LeAnne

10 Dec 2023

·

Stayed 1 night

The front desk was very good. The bed and shower were very good. Things went sideways for me with the airport shuttle . I called for a pickup and was told the driver was on his way to pick up a pilot but he would be there soon. I waited and saw the shuttle suburban. Two pilots were loading their luggage so I asked if I could put mine in too and was told no but he would be right back. So 3 empty seats drove away leaving me in 32 degree weather waiting for a shuttle that just left. I’ve been to a couple county fairs in my life and I know a suburban will hold two pilots luggage and one more carry on. When the driver dropped me off his body language acted like it was time for a tip. If he is not too stupid he will not leave the next passenger out in the cold.

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Location

Central downtown location is highly walkable to restaurants, shops, and venues, with handy airport access. Some report street noise and occasional concerns about the surrounding area at night.

Related guest reviews

10

Kate

19 Sept 2024

·

Stayed 1 night

Clean, cozy and a great location.

10

Richard

3 Aug 2025

·

Stayed 1 night

This is my go-to hotel in Billings. Centrally located so there are many food options, and shopping is convenient. It’s not far from the medical centers as well. This is a comfortable, well restored historic hotel. Parking is next door and valet is offered.

10

Theresa

5 May 2025

·

Stayed 2 nights

Area can be questionable regarding safety, staff had security coverage policing the area which felt beneficial.

8

terry

11 Aug 2025

·

Stayed 1 night

Great Location Downtown - walkable to many restaurants and local entertainment venues.

10

Mandalee

25 Sept 2025

·

Stayed 4 nights

If you are staying in downtown Billings, this is where you want to be. Walkable to many restaurants and tourist spots. The hotel has great restaurants and a bar on-site. Comfy, clean rooms. Easy parking. Staff is helpful and friendly. Very cool, updated, historic hotel.

10

Jana

11 Jan 2025

·

Stayed 1 night

Great location! Close to all that downtown Billings has to offer. Bernie’s is one of our favorite brunch spots…highly recommend!

8

Michael

7 Jul 2025

·

Stayed 2 nights

Hotel was very nice! Lobby was great room was excellent! Location was a concern.

6

Lauri

4 Aug 2025

·

Stayed 1 night

It was noisy most of the night with loud traffic, like loud motorcycles or hot rod trucks. Gun shots in the area, restaurant was fancy, good food but really expensive. Breakfast restaurant was fabulous! Loved the valet parking.

10

Susan

23 Jul 2024

·

Stayed 2 nights

Wonderful hotel in downtown with warm staff, attention to details and convenient restaurants in house. I was upgraded to a corner room which was a pleasant surprise. This area was bustling but also had its share of agitated drifters so be mindful that it can even happen in Montana.

10

Demetry

14 Jun 2025

·

Stayed 2 nights

Great central location in Billings close to shops snd restaurants. The hotel as spotless , the lobby inviting, and the rooms nicely appointed.

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Dining

On‑site dining at Bernie's Diner and TEN is frequently praised for tasty food, cocktails, and convenience, with appreciated breakfast vouchers. Prices can be high and some guests found Bernie's or service inconsistent.

Related guest reviews

10

Jodi

3 Aug 2025

·

Stayed 1 night

Very nice hotel. Excellent customer service. Parking garage. Robes in the rooms. Comfortable beds. We sadly didn't like our food at the TEN restaurant. I wish we would have had a chance to eat at the diner instead.

10

Nick

4 Dec 2024

·

Stayed 1 night

Nice hotel in Billings, clean room, good service downstairs and great options for dining in the immediate area. Hotel bar was great too.

10

GARY

8 Jul 2025

·

Stayed 1 night

Excellent artwork. Room great. Restaurant Ten is wonderful.

8

jay

9 May 2025

·

Stayed 2 nights

We have stayed at this property a number of times and the Hotel and surrounding area remains very good. Would not recommend either of the two dining options. Bernies Diner was a so so option for breakfast and lunch. Ten, which is their “fine dining” restaurant for dinner was poor at best. Highly inflated prices for well below average food quality.

10

Erica

31 Mar 2025

·

Stayed 1 night

Love that this hotel is walkable to all of the great food and drink on Montana Ave.! Valet parking is available, but self parking is free and easy with the attached parking ramp. There are two restaurants in the hotel, a nicer restaurant with bar and a diner. Diner food was yummy at the diner. Staff not showing up at both restaurants affected service, for sure. Staff that did show up and desk staff were friendly, helpful, and all around amazing to us! Great stay!

10

Scott

22 Apr 2025

·

Stayed 2 nights

Breakfast vouchers for the diner is probably the most underrated benefit. The diner has excellent breakfast options and it is a major upgrade than any in-house breakfast I've had anywhere. Also, the property is classy, clean, and well maintained. I will stay there again next time and have already recommended it to others.

10

Ruth

2 Aug 2025

·

Stayed 1 night

We loved the ambience and location downtown . The complimentary valet service was a plus. Rooms were clean, super comfy and quiet. We did dine on site in the Lounge. The food and service was excellent. We've both worked in hospitality and The Northern exceeded expectations on all levels!

10

Brodie

28 Aug 2025

·

Stayed 2 nights

Very nice rooms, very clean. The diner downstairs had great food, and friendly staff throughout the hotel.

10

Nathan

30 Dec 2024

·

Stayed 2 nights

Always a great stay! Great staff. Very clean and cozy. The rooms are very quiet. The steakhouse at the property is very good. The diner in the hotel was the only downside. Portions were enormous but the taste of all our breakfast was not great. Bland and unseasoned. The pricing at the diner is to high for what you received. I suggest finding breakfast elsewhere.

10

Paul

2 Aug 2025

·

Stayed 1 night

Absolutely a cool site. There was a festival that went on for blocks that we walked and laughed and had a few bites to eat. Strongly recommended and the diner below was awesome

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$177
February	US$177
March	US$173
April	US$178
May	US$200
June	US$199
July	US$184
August	US$191
September	US$197
October	US$195
November	US$181
December	US$182

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $233	19 $173
20 $189	21 $202	22 $209	23 $204	24 $213	25 $179	26 $180
27 $172	28 $201	29 $195	30 $218

Su	Mo	Tu	We	Th	Fr	Sa
				1 $196	2 $172	3 $179
4 $171	5 $202	6 $204	7 $214	8 $196	9 $171	10 $169
11 $162	12 $188	13 $199	14 $199	15 $193	16 $175	17 $172
18 $167	19 $210	20 $232	21 $213	22 $185	23 $172	24 $169
25 $165	26 $182	27 $202	28 $206	29 $185	30 $167	31 $162

Northern Hotel

Prices for Northern Hotel

Monthly average prices

About this property

Location

Room options

Classic Suite, 1 King Bed

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed

Classic Double Room

Guest reviews of Northern Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Northern Hotel

Prices for upcoming dates