Name: Quality Inn & Suites
Address: 501 Racetrack Rd, Washington, Pennsylvania, United States of America, Washington, Pennsylvania, US
Price range: US$74–US$175 per night
Rating: 7.75

What guests think

At Quality Inn & Suites, travellers often highlight friendly staff, generally clean, updated rooms, and a convenient location near the highway and outlets at a fair price, while recurring complaints center on inconsistent housekeeping and uneven breakfast quality.

Some guests found beds comfortable and rooms quiet, while others mentioned hard mattresses, noise from nearby trains or thin walls, occasional odors, and in room maintenance issues such as HVAC or TV problems. A few guests reported billing or deposit disputes and slow follow up when issues arose. Expect a basic, good value stay if you prioritize price and convenience over consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; several guests found the small fitness room under equipped or out of order. Parking is convenient, with some larger spaces, and parts of the property were under renovation or untidy in exterior areas.

Related guest reviews

10

Andrew

25 Jul 2024

·

Stayed 1 night

Decent little hotel off I 79. Seemed clean and recently renovated. Breakfast was fine. Exercise room was a joke, but all else was fine.

4

Jermaine

7 Sept 2024

·

Stayed 1 night

When we arrived late, the parking lot was dimly lit and littered with construction materials as if a project was going on. These things happen, but they were so haphazardly strewn as if to suggest that the place shouldn't be open for business. I got out of the car, and the whole area stunk of dead animal. On the way to the front door, I passed by a man smoking a joint which added to the interesting smell of the parking lot. Inside, the hallways were dingy and unkempt with stains on the walls and carpets. The whole place had a very unwholesome feel to it. The room had a harsh fluorescent glow to it. The bed was hard and uncomfortable. But the room was more than safe and fit for sleeping, and the bathroom was stocked with a good warm shower and everything you could need. The staff were helpful. Over all, it was an inexpensive place to stay. In a pinch, I would stay there again to be honest. But if I had other options, I would choose those.

2

Debbie

2 Jan 2023

·

Stayed 1 night

The hotel was extremely dirty. The elevator looked like it had not been swept in weeks. The carpets in the hallway were not swept. Baseboards were dusty in the hallway. The first room we stayed in was extremely dirty. We had to ask for another room. They gave us the room beside the original room. Someone had to go in and vacuum and dust before we could go in. No frills hotel which what was expected and that was ok. Served cookies in the lobby and a snack back upon arrival which was very much aprrecited. Would not stay there again. If it was clean, we would have had a much better opinion It was the simple normal housekeeping that really didn't seem to be a priority. Since it was New Years Eve, we did't have any other options or we probably would have not stayed.

8

Joseph

14 Sept 2024

·

Stayed 2 nights

I like the friendly folks who work there. The place is being modernized so you can expect a few items on a punch list. The strike plate on the door needs machined for the dead bolt to engage. There is an external means to secure the door so no big deal. The wall thermostat didn't control the A/C but the local control worked OK. I will continue to stay there on future visits.

8

Richard

20 Oct 2024

·

Stayed 1 night

Recently renovated so it’s clean, close to highway a good location for a quick turnaround on a long haul trip.

8

Kelly

14 Apr 2025

·

Stayed 1 night

Staff was very friendly and attentive. Clean comfortable room. Was able to get the room right across from the laundry room, very convenient.

8

Kathleen

12 Sept 2024

·

Stayed 1 night

Even thou hotel is remodeling it was very clean.Breakfast was clean.

10

Marie

14 Jun 2025

·

Stayed 1 night

Very clean and quiet location. Loved the larger parking spaces for boat or trailer.

4

Russell

5 Mar 2024

·

Stayed 1 night

Front desk people were very nice. Unfortunately the gym had 2 of 3 pieces of equipment not working. Coffee maker and phone in room not working. Room had a bad smell when entering. It was tolerable after a few minutes.

4

Carolyn

9 Apr 2023

·

Stayed 2 nights

Bathrooms dirty, debris and hair on floor, mold on ceiling. Hallways smelled like weed, AC/heat barely operational. No chair in room so had to get one from another room.

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Cleanliness

Cleanliness feedback is inconsistent: many guests reported clean rooms and refreshed spaces, but multiple reviews cite dirty or stained bedding, odors or mildew, hair and trash left behind, and occasional housekeeping misses or a pest sighting.

Related guest reviews

2

Allissa

1 Jan 2025

·

Stayed 1 night

Room was dirty and sheets weren’t changed had food left in bed under sheets

4

Joel

22 Jun 2025

·

Stayed 2 nights

Pulled back the comforter and the sheets were stained or dirty. There was an odor in the room and the AC was not on in the room so it took hours for it to cool down.

10

Anna

8 Dec 2024

·

Stayed 1 night

Was a nice place! Our room was clean and they even had breakfast. Was very quiet, bed was comfy. Well lit parking lot. Never stayed here before but i think they did some remodeling because i did smell a light paint smell in the hallways and a little in my room.. but we did not mind that.. we would definitely stay there again.

10

Mike

17 Oct 2025

·

Stayed 1 night

Comfortable, clean room. Nice breakfast. Great price and friendly staff. Met all of our needs.

2

Stephani

15 Jun 2025

·

Stayed 1 night

We found a roach in the bathroom and left in the middle of the night.

8

Michael

27 Oct 2025

·

Stayed 2 nights

Very good service and clean rooms.

2

Heather

4 Nov 2023

·

Stayed 1 night

Staff was very friendly and accommodating. HOWEVER, The room was dusty/dirty. There was no toilet paper in the room. The sheets were not clean and clearly looked as if they had not been changed from the previous person. The mirrors were not clean and looked as if they had not been wiped down for a period of time. There were dirt lines along the trim of the floor. Needless to say, I do NOT recommend. Very disappointed and disgusted.

2

Hector

3 Dec 2022

·

Horrible, filthy, unkept. Stains on the carpets Stains on the sitting area. Sheets on the sheets. There was hair on the bed sheets. Pubic hair in the toilet rim and in the shower. Do not stay here. Had to get refund and stay in another hotel.

4

Rhonda

23 Aug 2023

·

Stayed 2 nights

Stay was fine. Room smelled a little must/ bothered my allergies. We skipped the free breakfast. When we got there they told me they had to put a $50 charge on my card that would be refunded at check out that I still have not gotten back. We are not smokers and all we did was shower and sleep there so we shouldn’t have had any charges to merit them keeping my money.

4

Lisa

14 Dec 2022

·

Stayed 19,339 nights

I would not stay again. Not clean, smelly, broken tap, no ice, no coffee creamer, etc

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Rooms

Rooms are often spacious or comfortable with some updates. Recurring complaints include hard mattresses or lumpy pillows, noise from trains or thin walls, odors, and maintenance issues with HVAC or electronics.

Related guest reviews

8

Anthony

5 Nov 2023

·

Stayed 1 night

Stayed here on a weekend trip to Pittsburgh. Staff was very friendly. Room was very cozy and clean but the bed was hard as a rock. Lots of food options nearby

10

Lillyana

2 Mar 2025

·

Stayed 1 night

This hotel was very clean, more than accommodating, and the rooms were larger than expected!

8

Joseph

6 Dec 2024

·

Stayed 8 nights

Love the staff here. The main problem is still the room thermostat programming. All the hotels I stay in in Washington must have the same idiot programming them. They should be switchable between, "Off", "Heat", and "Cool". Not "Off" and "Heat/Cool". When I lower the T-stat to 68 to sleep, I don't want the A/C compressor turning on. That's why zero for eco-friendliness and stupid for the hotel to pay higher electric bills to make visitors uncomfortable.

2

Arthur

20 Dec 2023

·

Stayed 1 night

The location was fine. Heater made a clicking noise after it got to the desired temperature. The toilet was wobbly. I was charged for stealing a towel, which I certainly did not do. The manager, after I called when the charge appeared on my card, wanted to "look into it" and then became hostile when I did not see what he was going to "look into." I did not steal anything, there is nothing to look into. A mistake was made by them and it is not my fault, but they didn\'t care. For the record I called Wyndham corporate and they did not care either. I also believe it is possible the desk clerk stole my credit card details since more credit card fraud started the day after I checked out. Not worth the risk staying at this below average property.

8

Blain & Rachelle

3 Mar 2025

·

Stayed 1 night

The rooms are nice and spacious. Staff were all friendly and helpful. Breakfast buffet was good and had a decent variety. The pillows need to be replaced as so small and lumpy. Overall good place, not a 5 but a 4.5. I would definitely return.

6

zachary

30 Apr 2023

·

Stayed 1 night

We got in late but realized that the tv channels were not working. Kept saying no signal and channels would freeze. Room was in pretty good condition. No complaints. Front desk employees were more than helpful with answering questions and the check-in process was smooth.

8

Stephanie

30 Jan 2025

·

Stayed 1 night

Not a bad hotel for how cheap it is. Room was clean. Friendly staff. The hotel walls are thin and the bed frame squeaks when moving on the bed. We only stayed one night but had no problems and was a good hotel. Breakfast wasn’t very good, only had waffle maker, microwave eggs, sausage, bread and cereal but wasn’t fresh. Horse race track and casino is only about 5 mins away.

10

Rosemary

18 Nov 2024

·

Stayed 1 night

This hotel is quite new. The bed and pillows were very comfy. The breakfast was good. A little selection would have been better. Overall a comfortable stay.

10

Ellen

7 Oct 2025

·

Stayed 1 night

The mattress, sheets and pillows made for a perfect night of rest and relaxation. Room was clean but housekeeping missed replacing the soap and one basket of garbage. Both were quickly resolved. Definitely recommend.

6

Deion

8 Oct 2023

·

Stayed 2 nights

I will say if you want to he in the city of Pittsburgh you are going to be about 30 min out and unless you like a firm hard bed i wouldn’t stay there bed feels like bricks fr

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Service

Staff are frequently described as friendly and helpful, with generally smooth check ins. However, several guests reported rude interactions, billing or deposit disputes, and slow follow up on problems.

Related guest reviews

10

Timur

13 Jul 2025

·

Stayed 1 night

Nice and polite staff

10

Claudia

26 Dec 2023

·

Stayed 1 night

The staff was exceptional. The young girl, who checked us in in the afternoon, and the gentleman who we checked out with in the morning. Very personable, very friendly.

8

Pedro

27 Sept 2024

·

Stayed 1 night

The lady who helped me to check in was too rude. I pay to stay in hotels and be able to rest. I don't have time to waste with people who have bad moods or problems in their home. We don't have to pay for the problems they have at home.

2

Arthur

20 Dec 2023

·

Stayed 1 night

The location was fine. Heater made a clicking noise after it got to the desired temperature. The toilet was wobbly. I was charged for stealing a towel, which I certainly did not do. The manager, after I called when the charge appeared on my card, wanted to "look into it" and then became hostile when I did not see what he was going to "look into." I did not steal anything, there is nothing to look into. A mistake was made by them and it is not my fault, but they didn\'t care. For the record I called Wyndham corporate and they did not care either. I also believe it is possible the desk clerk stole my credit card details since more credit card fraud started the day after I checked out. Not worth the risk staying at this below average property.

8

bel

25 Aug 2025

·

Stayed 1 night

The staff was very friendly and helpful. Check-in was accurate and swift. The property was clean and welcoming. The room had plenty of lighting choices, modern digital alarm clock with a wireless charging pad on top .. worked with my pixel and my daughter's iPhone. Cute little book reading nook next to the window! Clean bathroom with ample towels. I slept very well and never heard anything after closing the door. Highly recommend.

10

Brandi

15 Oct 2023

·

Stayed 2 nights

WONDERFUL AND FRIENDLY STAFF

8

Kelly

14 Apr 2025

·

Stayed 1 night

Staff was very friendly and attentive. Clean comfortable room. Was able to get the room right across from the laundry room, very convenient.

2

Istvan

24 May 2024

·

Stayed 1 night

Watch out Over charge you after you check out.

6

sunny

20 Jul 2024

·

Stayed 1 night

I booked one night through Expedia and paid at property on check in We checked out next day and no one was at reception so we handed over the keys to a cleaning staff Since then every day my card is being charged for 1 night and it has been 3 times Calling hotel is not helping as they just push it over to manager and it came back with the message We will take care of it and we see another day charge on my card Calling my credit card company to reverse unauthorized charges

10

Jorge Andres

11 Oct 2024

·

Stayed 2 nights

Amazing staff! Very helpful from the beginning to the end! Will definitely stay there when I visit Pittsburgh again!

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Location

Convenient location near I 79, outlets, casino, and dining; easy access for road trips. A few noted nearby train tracks and some unease with the immediate area at night.

Related guest reviews

8

Anthony

5 Nov 2023

·

Stayed 1 night

Stayed here on a weekend trip to Pittsburgh. Staff was very friendly. Room was very cozy and clean but the bed was hard as a rock. Lots of food options nearby

8

Joanne

28 Jul 2023

·

Stayed 6 nights

Location right off I79 and Rt 19 was perfect. Very close to Tanger, the Casino & horse track, and multiple food choices. The front desk staff were wonderful and the complimentary newspaper was appreciated. Unfortunately the "continental breakfast" leaves a lot to be desired. Choices were very limited. Luckily we weren't counting on that for our breakfast.

6

Stephanie

12 Oct 2025

·

Stayed 1 night

Safe and easy. Location was excellent for our needs.

10

Richard

28 Sept 2025

·

Stayed 1 night

Everything inside and outside the Hotel was inviting. Good location, convenient to highway,

10

Shaneen

1 Jan 2024

·

Stayed 1 night

Close to the outlets.

8

Diane

22 Nov 2024

·

Stayed 1 night

Great stay for the price. Close to shopping outlets!

8

Richard

20 Oct 2024

·

Stayed 1 night

Recently renovated so it’s clean, close to highway a good location for a quick turnaround on a long haul trip.

8

Stephanie

30 Jan 2025

·

Stayed 1 night

Not a bad hotel for how cheap it is. Room was clean. Friendly staff. The hotel walls are thin and the bed frame squeaks when moving on the bed. We only stayed one night but had no problems and was a good hotel. Breakfast wasn’t very good, only had waffle maker, microwave eggs, sausage, bread and cereal but wasn’t fresh. Horse race track and casino is only about 5 mins away.

10

Marie

14 Jun 2025

·

Stayed 1 night

Very clean and quiet location. Loved the larger parking spaces for boat or trailer.

10

Yogananda Reddy

28 Dec 2024

·

Stayed 1 night

Nice well maintained property and close to high way and shopping options

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Dining

Breakfast is available but inconsistent: some found it good or adequate, while others reported minimal selection, items not fresh, coffee unavailable or machines down, or service ending earlier than expected.

Related guest reviews

6

Elizabeth

4 Jun 2023

·

Stayed 1 night

We arrived late about 11pm was able to get checked in bathroom looked as if sink area needed cleaned where soap and such was. Online said breakfast was till 10:30 on the weekend at 10 am breakfast was completely put away.

8

Joanne

28 Jul 2023

·

Stayed 6 nights

Location right off I79 and Rt 19 was perfect. Very close to Tanger, the Casino & horse track, and multiple food choices. The front desk staff were wonderful and the complimentary newspaper was appreciated. Unfortunately the "continental breakfast" leaves a lot to be desired. Choices were very limited. Luckily we weren't counting on that for our breakfast.

6

shawn

29 Jan 2024

·

Stayed 1 night

Breakfast was chintzy. One cold egg , no milk for cereal, no meat or pancakes

4

Robert

18 Aug 2023

·

Stayed 1 night

I don't normally give bad reviews. Breakfast was terrible, only waffles available. NO COFFEE! My wife and I are extremely disappointed in a Wyndham affiliated hotel.

10

Mike

17 Oct 2025

·

Stayed 1 night

Comfortable, clean room. Nice breakfast. Great price and friendly staff. Met all of our needs.

6

Bavius

4 Mar 2025

·

Stayed 1 night

This place was clean and well maintained and what appetizer be newly up. The worst part of the stay was the use of synthetic sheets on the bed. I cannot sleep on these kind of sheets because they don’t breathe and therefore I am so hot and can’t get comfortable. I slept very poorly as a result. They served a hot breakfast and I think the eggs came out of a box

8

Blain & Rachelle

3 Mar 2025

·

Stayed 1 night

The rooms are nice and spacious. Staff were all friendly and helpful. Breakfast buffet was good and had a decent variety. The pillows need to be replaced as so small and lumpy. Overall good place, not a 5 but a 4.5. I would definitely return.

8

MARIA

1 Aug 2023

·

I love this property. I would stay here again. We stayed here before and we were very happy with our stay. However, they did not have coffee, coffee cups or milk this time . There was no cereal or pastries.

8

Kishore

31 Jul 2023

·

Stayed 1 night

Coffee machine not working

8

Stephanie

30 Jan 2025

·

Stayed 1 night

Not a bad hotel for how cheap it is. Room was clean. Friendly staff. The hotel walls are thin and the bed frame squeaks when moving on the bed. We only stayed one night but had no problems and was a good hotel. Breakfast wasn’t very good, only had waffle maker, microwave eggs, sausage, bread and cereal but wasn’t fresh. Horse race track and casino is only about 5 mins away.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$65
February	US$67
March	US$68
April	US$102
May	US$93
June	US$99
July	US$82
August	US$101
September	US$96
October	US$83
November	US$79
December	US$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $87	17 $87	18 $126	19 $131
20 $78	21 $78	22 $74	23 $74	24 $172	25 $130	26 $175
27 $109	28 $75	29 $75	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $75	2 $108	3 $108
4 $75	5 $75	6 $75	7 $75	8 $174	9 $174	10 $174
11 $174	12 $174	13 $75	14 $75	15 $75	16 $107	17 $107
18 $75	19 $75	20 $75	21 $75	22 $75	23 $107	24 $107
25 $75	26 $75	27 $75	28 $75	29 $75	30 $107	31 $107

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites

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Prices for upcoming dates