Hotel Banana Azul - Adults Only

What a cozy place!!! Fantastic location right on the beach. Here you really get the Caribbean feeling. The rooms were clean and nice and the staff were super nice. about 20min walk to town or 6-7 dollars by taxi/tuc-tuc. We were only supposed to stay there for 3 nights, but stayed 5 nights because we had such a nice time.

For what was supposed to be a 4 star luxury resort, this fell far short, especially the room. The Tropical room had an "outdoor" area that was totally enclosed and unbearably hot. Also on the enclosed area 1/2 the lights did not work, the exhaust fans made a loud screeching sound and one was not working. The room had a hole rotten through the floorboard on the side of the bed that a plant was set over that was then in the way. There was a water leak from the ceiling off to the side of the room that was hopefully from the A/C unit, not the audible plumbing above. The A/C could keep the room not hot, but that was it and it rattled and creaked. Dead cockroaches appeared on 2 out of three mornings. The room also had a sickly sweet smell of some air freshener which was awful. We could not switch rooms since all were full or had broken a/c and were too hot to deal with. The pool was missing tiles and had green algae that billowed when you swam. The service in the restaurant was amazingly slow, 20 minutes for a drink was normal and every bartender made them differently. The staff were nice but generally had no idea what the specials were. Example, we got free glasses of wine coupons. After we got the glasses we were told that the coupon was only for the house wine, which was not on the menu so how would we know to order it. The beach is lovely and the hotel is nice, just needs updating, cleaning and a better training for the staff. The tropical rooms are just unpleasant,

From the moment i arrived at the property i felt a peaceful energy. the aesthetic of the hotel was my favorite, the beach was beautiful, loved the room. I was solo traveling, but didn’t feel alone at all. Staff made me feel at home. They truly outdid themselves very attentive and willing to help in anything you need! Ketzy at the reception so kind and helpful going out of her way! I recommend getting a massage by Michelle she was amazing worth every penny. At the bar and grill food was delicious and drinks. Brixie so sweet and attentive took great care of me and all the waitresses . I loved my stay there it was everything I needed I 100% recommend this hotel. And I would totally come back! It fits the puerto viejo pura vida vibe! Thank you hotel banana azul for an amazing time!

Great stay here. Would recommend to anyone visiting the area.

10/10 no complaints. The staff was friendly and accommodating. They clean the room extremely thoroughly daily, the FOOD and DRINKS were both phenomenal. You can tell their ingredients are fresh and the chefs make the food with love. I’ve honestly never had such a perfect experience. Hotel banana azul was the perfect welcome I needed for my first time in Costa Rica. Thank you to Banana Azul team!