The Bear

The staff were very friendly but the entrance and check in area was so underwhelming and stank of wee or a strange ammonia type cleaning fluid, as did the stairwell and hall areas. Not helped by the fact we had to wait some time to check in because the bar was showing a football game. I heard other guests comment on the smell as well at breakfast. For the price I would have expected much better pillows and a cleaner more high end guest reception. A bit grubby and unkept overall and more basic than the price indicated. I don’t think I would stay again, even if they had an offer on. On the plus side, road noise and bar noise was minimal.

Clean room and large bathroom.

Check in and out was easy and efficient. Room was quiet, spacious, comfortable with great decor and amenities.

We booked this location based on other reviews and were not disappointed. Staff were very accommodating and welcoming. Food was very good, our room was clean and spacious with lovely decor. As in other reviews be prepared for the walk up the hill from the city centre. It’s a long one but worth it when you get to the top!

We stayed for one night in the family room to explore bath. The room was really well presented and offered excellent amenities including a coffee machine, iron, beautiful bathroom with a nice range of products. Spacious and a 15 mins walk to the city. The welcome we received was excellent. Friendly and welcoming. Breakfast was delicious and well presented.