RIG Casa Conde

The property location it’s great! The staff are good they can be a little better, Toby it’s actually amazing! The hotel needs a little more things for guess. There is no microwave to be use for food or anything. The only kitchen like use it’s for breakfast. The mattress are very hard and in the bathroom they should add a small shower rug for safety. You get 2 towels per day. If you need more towels you must return the ones you have. We had to call for an extra blanket and pillow. Overall the hotel is not bad it just those little things that should be improved.

An excellent value I would greatly recommend. The property is beautiful and very well-maintained basic fair. The breakfast was excellent especially considering the room rate. The staff is very helpful and professional. An excellent choice for those who like clean, basic, accommodations with a touch of class. One thing to be mindful of though are lots of tile stairs without banisters, and as it is an old building, some micro irregularities in floor levels, but they are all clearly marked, but older guests should take note of this. Enjoy!!!

Die Lage ist gut mitten im Kolonialbezirk von Santo Domingo. Das war es aber auch mit positiven Faktoren. Der Fernseher funktionierte nicht. Stühle auf dem Balkon hatten ihre beste Zeit bereits erlebt. Kühlschrank machte Radau ohne Ende. Die Putzfrauen machten das Zimmer erst nach 3 Tagen und mehrmaliger Aufforderung sauber. Obendrein besaßen sie dann auch noch die Frechheit zu fragen, warum so viel Müll im Zimmer liegt.

Everything was good except they do not provide the complimentary bottles of water. They were selling one bottle of water for $4 !! When guest arrive in the scorching heat then there should be welcomed with complimentary bottles of water in the room as it is the case everywhere or at least most places.

No microwave i eas transferred to a smallee room

El hotel está bonito pero la habitaciones no están acorde con el hotel, el servicio de desayuno está muy bueno para el precio. Se fue la luz la planta no se encendió hasta pasada 3 horas 😔

this hotel should not be apart of expedia. I stayed and left as soon as i checked into the hotel. nasty dirty and unsafe. The front desk has to let you into the building and there are not always at the desk so you as the guest will be outside in the rain or alone on the dark.

Muchas escaleras

El hotel es una mini cadena de 3 hoteles ,,este en particular está muuuy dejado me cambiaron, porque así lo pedí, de habitación...un desastre el aire no funcionaba , el baño con lámpara de techo sin casquete y cables s la vista y un internet totalmente inestable ...nunca ví televisión porque los cables y receptor literalmente colgaban bajo el televisor. El recepcionista que me atendió cuando llegué bastante después de la hora de check - in como a las 8 pm fue extremadamente agradable y cooperador Pero a veces la gente no puede hacer milagros de algo que va más allá de su competencia . El desayuno muy bien y la chica que atiende excelente y muy profesional . A pesar de todos estos inconveniente cuando me fui había un recepcionista de turno llamado Andy con actitudes prepotentes que me avisaba desde las 12 del mediodía para que dejara la habitación a la 1 pm que es la hora de check out muy desagradable y grosero el tipo y poco deferente finalmente me retire a la 1:15 llevaba dos maletas grandes y estaba recién operado de la espalda ...las 3 escaleras para llegar a las habitaciones no es algo menor NO HAY ASCENSOR !! PESIMA EXPERIENCIA

Limpio

Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.

Me gusto el trato de todo el personal,el servicio de limpieza y su desayuno. Gracias

Me gusto lo accesible que es no me gusto que habian cucarachas

Die Lage ist gut mitten im Kolonialbezirk von Santo Domingo. Das war es aber auch mit positiven Faktoren. Der Fernseher funktionierte nicht. Stühle auf dem Balkon hatten ihre beste Zeit bereits erlebt. Kühlschrank machte Radau ohne Ende. Die Putzfrauen machten das Zimmer erst nach 3 Tagen und mehrmaliger Aufforderung sauber. Obendrein besaßen sie dann auch noch die Frechheit zu fragen, warum so viel Müll im Zimmer liegt.

The only redeeming qualities for this hotel are that the hotel is in a prime location and the pillow top bed and pillows are comfortable. The WiFi wasn't great for video calls and phone calls were spotty, but the Internet was good enough for me to work remotely. I would expect that to vary a lot by room as my service was terrible and I could barely connect in specific areas of the room. The worst part was the AC, or lack thereof. The first night it was well over 100F in the room upon arrival. I had the front desk person help and he said give it a few hours. A few hours later it was still miserable. After about 20 hours of it running, it was maybe 85 in the room. Advertising they have "AC" was 100% false advertising. Staying outside would have been more comfortable. The AC in the office and breakfast rooms worked fine, but not in the rooms, as many have mentioned. The breakfast wasn't good and the eggs probably had more salt than eggs. At least I was only here 2 nights and it was in a good location. The shower seemed 3rd world and was not good, you have to hold the handle to wash. It was terrible and moldy. I'd never stay here again and recommend spending extra for a quality spot. This is not it. I wish I'd have asked for a refund and went somewhere nicer. It was miserably hot, especially between 5AM and 1AM with AC and fan on full blast.

Muy buenas atenciones y súper limpio

Nasty place. The rooms were used and not cleaned after

Gente amables y muy limpio

I love the location of this little hotel. I liked the attention I received from Jennifer, at the breakfast.She was very nice and attentive..The room was clean.I would come back next time Location 👍

Online it showed that I had I big room with a balcony but when I checked in I got a little room with no balcony. And by me checking in they would allow me to get my money back so I had to keep the room but I went down the block and got the big room that I was looking for. But the staff was awesome.

Location and services were great! This was not the most spacious hotel room I've ever stayed in, but given the premium location, it was just perfect. The staff were very friendly and accommodated a couple of requests. Overall, I think this is an excellent place to stay when visiting Zona Colonial! Every landmark is located at walking distance from the hotel

The room was a bit small and the shower was the smallest shower I have ever been in. Other than that the room was comfortable and it had AC with a ceiling fan to stay cool the bed was comfortable and the staff and breakfast was definitely worth staying there.

the air conditioner does not work good on all my visit is the same other than that all is ok there only room 201 a/c need fuxing the bathroom in 202 is too small yes i occupied more that one room on this visit but i have stayed in most of then over my 6 years going there

Pequeño

The TV didn’t work, which was the only gripe that I had.

My room water pressure and as hot as it is no icebox. The photo of the room i selected had more space

Die Lage ist gut mitten im Kolonialbezirk von Santo Domingo. Das war es aber auch mit positiven Faktoren. Der Fernseher funktionierte nicht. Stühle auf dem Balkon hatten ihre beste Zeit bereits erlebt. Kühlschrank machte Radau ohne Ende. Die Putzfrauen machten das Zimmer erst nach 3 Tagen und mehrmaliger Aufforderung sauber. Obendrein besaßen sie dann auch noch die Frechheit zu fragen, warum so viel Müll im Zimmer liegt.

The only redeeming qualities for this hotel are that the hotel is in a prime location and the pillow top bed and pillows are comfortable. The WiFi wasn't great for video calls and phone calls were spotty, but the Internet was good enough for me to work remotely. I would expect that to vary a lot by room as my service was terrible and I could barely connect in specific areas of the room. The worst part was the AC, or lack thereof. The first night it was well over 100F in the room upon arrival. I had the front desk person help and he said give it a few hours. A few hours later it was still miserable. After about 20 hours of it running, it was maybe 85 in the room. Advertising they have "AC" was 100% false advertising. Staying outside would have been more comfortable. The AC in the office and breakfast rooms worked fine, but not in the rooms, as many have mentioned. The breakfast wasn't good and the eggs probably had more salt than eggs. At least I was only here 2 nights and it was in a good location. The shower seemed 3rd world and was not good, you have to hold the handle to wash. It was terrible and moldy. I'd never stay here again and recommend spending extra for a quality spot. This is not it. I wish I'd have asked for a refund and went somewhere nicer. It was miserably hot, especially between 5AM and 1AM with AC and fan on full blast.

Small rooms very small bathroom breakfast was nice staff was friendly

Un hotel aparente bien ubicado sencillo pero agradable. Lamentablemente el servicio y atención dista de lo mínimo esperado.

Location and services were great! This was not the most spacious hotel room I've ever stayed in, but given the premium location, it was just perfect. The staff were very friendly and accommodated a couple of requests. Overall, I think this is an excellent place to stay when visiting Zona Colonial! Every landmark is located at walking distance from the hotel

Todo bien solo el check in in poco tardado para la entrega de habitación

Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.

Staff treated me well

Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

Everything staff are pleased

Great price, clean rooms.. need to fix plumbing, apart from that .. very pleasant and friendly staff!

I love the location of this little hotel. I liked the attention I received from Jennifer, at the breakfast.She was very nice and attentive..The room was clean.I would come back next time Location 👍

El hotel es una mini cadena de 3 hoteles ,,este en particular está muuuy dejado me cambiaron, porque así lo pedí, de habitación...un desastre el aire no funcionaba , el baño con lámpara de techo sin casquete y cables s la vista y un internet totalmente inestable ...nunca ví televisión porque los cables y receptor literalmente colgaban bajo el televisor. El recepcionista que me atendió cuando llegué bastante después de la hora de check - in como a las 8 pm fue extremadamente agradable y cooperador Pero a veces la gente no puede hacer milagros de algo que va más allá de su competencia . El desayuno muy bien y la chica que atiende excelente y muy profesional . A pesar de todos estos inconveniente cuando me fui había un recepcionista de turno llamado Andy con actitudes prepotentes que me avisaba desde las 12 del mediodía para que dejara la habitación a la 1 pm que es la hora de check out muy desagradable y grosero el tipo y poco deferente finalmente me retire a la 1:15 llevaba dos maletas grandes y estaba recién operado de la espalda ...las 3 escaleras para llegar a las habitaciones no es algo menor NO HAY ASCENSOR !! PESIMA EXPERIENCIA

Nice location

Location and services were great! This was not the most spacious hotel room I've ever stayed in, but given the premium location, it was just perfect. The staff were very friendly and accommodated a couple of requests. Overall, I think this is an excellent place to stay when visiting Zona Colonial! Every landmark is located at walking distance from the hotel

Great location on the Conde for what we wanted to do during or stay

Die Lage ist gut mitten im Kolonialbezirk von Santo Domingo. Das war es aber auch mit positiven Faktoren. Der Fernseher funktionierte nicht. Stühle auf dem Balkon hatten ihre beste Zeit bereits erlebt. Kühlschrank machte Radau ohne Ende. Die Putzfrauen machten das Zimmer erst nach 3 Tagen und mehrmaliger Aufforderung sauber. Obendrein besaßen sie dann auch noch die Frechheit zu fragen, warum so viel Müll im Zimmer liegt.

It was very close to few restaurants and bar and taxi etc was right in the corner

Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

It was in a great location.

Ubicación , área segura

I love the location of this little hotel. I liked the attention I received from Jennifer, at the breakfast.She was very nice and attentive..The room was clean.I would come back next time Location 👍

It’s very middle but in heart of the city.

Its clean, comfy and value. The room its a little tight but for sleep was good, the mattress and the pillows are really good for me. I stay in the triple room (1 queen bed and 1 twin bed. My only issue was the tv but you can stream your choice probably i dont understand how can see local channels. The customer service a A+. The breakfast was included in my package and was a small buffet but satisfact all tastes with the best mangu i taste in my live plus fresh juices.

The room was a bit small and the shower was the smallest shower I have ever been in. Other than that the room was comfortable and it had AC with a ceiling fan to stay cool the bed was comfortable and the staff and breakfast was definitely worth staying there.

An excellent value I would greatly recommend. The property is beautiful and very well-maintained basic fair. The breakfast was excellent especially considering the room rate. The staff is very helpful and professional. An excellent choice for those who like clean, basic, accommodations with a touch of class. One thing to be mindful of though are lots of tile stairs without banisters, and as it is an old building, some micro irregularities in floor levels, but they are all clearly marked, but older guests should take note of this. Enjoy!!!

Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.

Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

The only redeeming qualities for this hotel are that the hotel is in a prime location and the pillow top bed and pillows are comfortable. The WiFi wasn't great for video calls and phone calls were spotty, but the Internet was good enough for me to work remotely. I would expect that to vary a lot by room as my service was terrible and I could barely connect in specific areas of the room. The worst part was the AC, or lack thereof. The first night it was well over 100F in the room upon arrival. I had the front desk person help and he said give it a few hours. A few hours later it was still miserable. After about 20 hours of it running, it was maybe 85 in the room. Advertising they have "AC" was 100% false advertising. Staying outside would have been more comfortable. The AC in the office and breakfast rooms worked fine, but not in the rooms, as many have mentioned. The breakfast wasn't good and the eggs probably had more salt than eggs. At least I was only here 2 nights and it was in a good location. The shower seemed 3rd world and was not good, you have to hold the handle to wash. It was terrible and moldy. I'd never stay here again and recommend spending extra for a quality spot. This is not it. I wish I'd have asked for a refund and went somewhere nicer. It was miserably hot, especially between 5AM and 1AM with AC and fan on full blast.

Me gusto , el desayuno , muy bueno y variado .

It’s a really nice boutique hotel and staff very customer friendly - the breakfast was also good and fresh each morning - hot water, clean sheets, WiFi and AC all I needed

I love the location of this little hotel. I liked the attention I received from Jennifer, at the breakfast.She was very nice and attentive..The room was clean.I would come back next time Location 👍

Small rooms very small bathroom breakfast was nice staff was friendly