Americas Best Value Inn Jefferson City

requested non smoking room, room, hallway, lobby smelled of smoke, required a $50 deposit for non-smoking room. bathroom door would not latch, no kind of soap in the bathroom. after being in the room for 1/2 hour, my wife developed a sore throat. there was mold around tub, paint cracking on the wall. parking lot was not well lit. the $50 deposit was to be refunded upon checking out, it appeared briefly for one day on my account activity and then disappeared

They were in the middle of a renovation but didn't know about it until later. The room had dead bugs behind the door, pumpkin seeds on the floor, was partially painted, had a stain on the mattress that showed through the sheets, there was a deep crevice/dip on the left side of the mattress, towels were ratty and had holes, bathroom ceiling was bubbled and coming down, it was very noisy and they must have been working in the room above us (heard walking around/pacing constantly and had to turn up a sound machine to attempt to drown out the noise), no coffee or ice bucket in room, and they advertised having a complimentary breakfast but since they were under renovation they didn't have it. Didn't offer coffee or anything. Only good thing about it was the water pressure.

The room was clean. I was on the second floor. There was construction going on until 8pm. There was no breakfast/coffee.

Kitchen was closed for remodel but we were not told no breakfast at ck-in!

Not to good, had 2 rooms booked and one wasn't cleaned, so they moved us to another room, where the walls were prepped for painting and fridgewasn'tsuitablefor use. There was a cart of construction trash in the hallway which was a bad look plus hard to get by. Entire hotel smelled of a strong pine cleaner which was pretty irritating and strong.

The place was dinghy. The bathroom was nasty and the tub faucet was bent 35 degrees. Caulk was brown. AC system was loud. The lobby and back door security locks did not work. It's like the owners of this place gave up.

Under construction, furniture lining the hallway. Dust every where. Locks were broken on the door and bathroom door couldn't close. Never again

Gym was closed and buuldig was being remodled. But was overall quiet and comfortable.

Absolutely horrible. Advertised and pictured as a clean regular hotel with breakfast included and gym. No breakfast, no gym, no coffee, gambling machines in the lobby, and the water ran black with sediment and dirt when we turned it on. Planned a week stay, spent one night and sought lodging elsewhere. Oh and the hotel management won't approve refund under any circumstances so just don't book here to avoid all of that

I was happy with seeing the renovation in progress, and lobby looks great. I have stayed many times over the years and owners are the best and doing a great job in making it nice. I was very disappointed in the hallway being cluttered with beds and furniture. The room was bottom of the line in my opinion, dresser drawers missing, floor was a mess, bed was half off frame. Hot water in shower was not even luke warm.

The absolute worst dump we have ever stayed at. And it was supposedly one of the "updated" rooms. Bed was horrible. TV did not work. Could not open curtains, maybe to hide hole in broken window that looked like bullet hole. Towels threadbare and ragged. Toilet bowl had dried urine down the front. Side "security" entry door was open all the time.

Frig froze everything. Mix-matched paint on the walls. Linen/bedding was only changed when I went to the desk and asked for it. Very dirty! The worse week I have ever spent in a hotel.

This place should be condemned. Not only is it in ill repair but the place is filthy. Expedia should be ashamed to be listing such a place.

Messed up our room. Mold on shower curtains. Hallways smelt bad. All around horrible choice

Lovely and kind reception but the absolute dirtiest property that weI have been in in over 50 years. I have been in the hotel business for 45 years. Traveled over the past 15 in Destinations all across America. The absolute worst.

I went to my room, saw hair in the bed and bathtub. I told front desk he took me to 5 other rooms, same thing. Dirty toilets, hair in EVERY BATHTUB AND THEN BUGS!! LIVE ROACHES CRAWLING!!! The staff was with me and saw it as well. He agreed to give my money back, but the manager declined. I takes to her over the phone. She was rude, unconcerned and nasty!!!! I threatened to call the news she said she didnt care. I have pictures and will be reporting this matter. This place should be shut down! The reviews about clean toom is a LIE!! I HAVE 20 PICS OF TRUTH!!! DON'T STAY HERE!!!

The place was disgusting. I didn’t end up staying there and I didn’t wanna cause no problem so I got my stuff and slept in my truck. That’s how gross it was and very sketchy.

Nasty room , laud all night long,dirty sheets and covers old food in the floor

Absolutely filthy stains on sheets and towels

The restroom in the motel was less than clean. Poop on the wall in a couple places, the trash can was nasty as well. When we went to get in bed there was a very badly torn pillowcase on one of the pillows. I went to the service desk and asked for a new one. The gentleman (very pleasant) told me the cleaning lady would be right there and I waited a good 10 minutes for her and she did not show up. He then told me to go up to my room and he would bring us up a new pillowcase. The television did not have a good selection as far as stations for viewing. I will not be staying at this motel again.

The first room I got was dirty inside each drawer and the television did not work. The second room I got the shower sprayed water all over the place and hardly anything worked properly such as the hairdryer, etc. Someone banged on my door at 10:30 in the morning to warn me, it was almost checkout time. I’m a responsible adult. I think I can manage without the rudeness.

The absolute worst dump we have ever stayed at. And it was supposedly one of the "updated" rooms. Bed was horrible. TV did not work. Could not open curtains, maybe to hide hole in broken window that looked like bullet hole. Towels threadbare and ragged. Toilet bowl had dried urine down the front. Side "security" entry door was open all the time.

Somebody from the property management will respond to this post and state that we’re sorry for the inconvenience. We’re currently being remodeled. The truth is, there is nothing about their remodel that is clean, new other than the paint, and definitely not a worthwhile hotel to stay at. The air conditioning unit that is on the wall, made it horrible noise, it absolutely stank, which I determined the reasoning why was because the air filter was so incredibly dirty that nobody had serviced or cleaned it and God only knows how long. You will be able to see that by the picture that I posted below. There was virtually zero hot water and or any pressure that came through the showerhead. The tub is extremely old as well as the faucets in the unit. The bed was incredibly uncomfortable, it didn’t even have a fitted sheet, and the mattress itself was disgusting. The comforter had massive hole in it and two different places and was likely as old as a 1970s film. In addition to all of this, the constant noise from the people who were very disrespectful, working well into the wee hours of the morning, and starting at the wee hours of the morning, made this place virtually impossible to sit down, relax, sleep, which is the primary reason of why I rented a room, and or just be able to wind down my day, watching some TV without the constant noise of something going on around. The immense amount of dust that was inside of the hotel room from the construction was evident the room was dirty.

Curtain hanging down, pillows to hard and small, bathroom not very clean, tub drain very very slow. chair filthy. TV only had 10 channels.

The fridge was not cold, tv didn’t work and the bathroom as not clean

Not a good hotel. Super hot. AC didn’t work well. Place was dirty.

The room was clean. I was on the second floor. There was construction going on until 8pm. There was no breakfast/coffee.

The room was freezing cold

The ceiling in the bathroom leaked. So cold water fell in you when you were in the shower. The toilet lid would not open all the way so it scraped your back when you were sitting on the toilet. The TV literally fell out of the wall while we were there first night and the solution was to set it on the media center with the giant gouges in the wall visable. On the good side the room was clean. The sheets were soft. The bed was comfortable. Oh. And every time one used the key once you had to go get it re-keyed

I was happy with seeing the renovation in progress, and lobby looks great. I have stayed many times over the years and owners are the best and doing a great job in making it nice. I was very disappointed in the hallway being cluttered with beds and furniture. The room was bottom of the line in my opinion, dresser drawers missing, floor was a mess, bed was half off frame. Hot water in shower was not even luke warm.

We started out with a non working phone, not even a cord for it. Needed them to come to the room as the tv was not working. Got a smoking room with no ashtrays, they went into another room to find one, leaving that room without. No ice bucket or cups. Never did find any. Needed to ask for a roll of toilet paper as the only one in the bathroom was not even half. No facial tissue. The next day we went and bought our own pillows as there were only 2 for a king bed and they were not acceptable, also bought cups and our own tissues. Continental breakfast consisted of dry toast and biscuits with gravy. Nothing else. Coffee ran out by 8am and they never refilled. No cream, only sugar. This was all 3 mornings of our stay. The refrigerator in the room needed to be turned up and there were items in there from the previous guest. Air conditioner did not work well either. Only 1 handicapped parking space and that was not marked well, so there was always someone parked in it and we were unable to use and my wife is in a wheelchair. Same person at desk anytime we went through and he was never very helpful and spoke so softy i could not understand anything he said. We have stayed here before and it was not like this.

This was a nice, affordable place to stay. I would overall recommend it for a brief stay in Jefferson City, MO. There's nothing too close within walking distance nearby, but it's convenient that they accept both cards and cash. The staff was very friendly and helpful. I didn't see any ATM or vending machines, but there was a small snack bar located at the front desk and even a few casino slot machines in the lobby. There's free breakfast included, and both an elevator and staircases inside the building. There was no room cleaning during my stay, but I only stayed there for one night. The room was mostly clean with a few flaws. The toilet had a hair strand on it, the bathroom sink and shower drain were somewhat clogged, and there were even a few food crumbs on the bed and carpet. There were also two bugs crawling on the floor, but none on the bedding. No trash can. Air condition/heating unit worked well, but I couldn't get the TV or lighting in the room to function! Even after pressing buttons on the remote control and the light switches near the lamps! This same exact issue recently happened to me at an "America's Best Value Inn" in Iowa, with the lights and TV not working! Not sure what the problem is, and if it's just me, the particular hotel chain, or all just a strange coincidence? I wish instructions on how to work the TV and lights were included. But I loved how my room had a large bed, big desk with chair, phone, microwave, mini fridge, and a small loveseat sofa couch!

Upon check in, there was a loud argument between a guest and staff member. The staff member claimed the guest threatened bodily harm. Front desk check in and out service very slow. Another guest checked out early due to a cockroach in their room. The total charge of $120.00 far outweighed the accommodations.

Staff was nice

There was not enough staff to take care of guest that was there.

I went to my room, saw hair in the bed and bathtub. I told front desk he took me to 5 other rooms, same thing. Dirty toilets, hair in EVERY BATHTUB AND THEN BUGS!! LIVE ROACHES CRAWLING!!! The staff was with me and saw it as well. He agreed to give my money back, but the manager declined. I takes to her over the phone. She was rude, unconcerned and nasty!!!! I threatened to call the news she said she didnt care. I have pictures and will be reporting this matter. This place should be shut down! The reviews about clean toom is a LIE!! I HAVE 20 PICS OF TRUTH!!! DON'T STAY HERE!!!

This was an extremely unsafe place. There was a biker gang hanging out, drinking and had bikes parked everywhere. There was a woman extremely upset when we pulled into the front area to check in. Her car had been hit while parked. Staff was rude. All they said was, “We do not have your reservation, “you’ll need to call your booking agent”. No other help was offered.

This was absolutely one of the worst stays in a hotel ever!! Wanted to charge me $30 for getting here 5 MINUTES early!! Then checked us into a dirty room with slept in beds! And that room had 6 pillows (3per bed) but even after checking us into that dirty room they still refused to give us 2 extra pillows in our “clean” room which only had 4. 4 adults sleeping in hard as rocks beds with one flat pillow a piece. Not good sleeping at all. Much less I had to remake both beds that were short sheeted to even cover up with the dirty blankets that were on the bed. However, I am glad we were only looking for a place to lay our heads down for the night, because the bathroom was just as nasty! Molded shower curtain, molded shower full of someone else’s hair, urine all over the wall, mirror that looked like someone had literally spit toothpaste ALL over! Completely disgusting! Completely unacceptable!

The sign outside said Continental breakfast (nope). We couldnt get the tv working, girl came down and tried, no luck. Said she was sending someone down (never came). Finally we found 1 station to watch. Was charged an unexpected depisit to ensure non-smoking.

After booking the room through Hotel.com. . And paying for with my card . They changed another 70 $ 50 $ deposit for a none smoking room qnd 20$ for my dog. The dog I can understand but ,when I ask for none smoking why they made me put a deposit down? I had to stay an extra night because of a winter storm they charged me again for my dog and even for the room cost me another 85$ The bed frame was made out of 2×8 The shower leaked all over the floor soaking my bag and the close I had in it .The snow storm came through and they didn't have anyone plowing the parking lot or the sidewalk to where I had to park . The continental breakfast consist of watery gravy and biscuit coffee and nothing else. I don't recommend this place for anyone

Being close to everything I was looking for and was wanting to see

This was a nice, affordable place to stay. I would overall recommend it for a brief stay in Jefferson City, MO. There's nothing too close within walking distance nearby, but it's convenient that they accept both cards and cash. The staff was very friendly and helpful. I didn't see any ATM or vending machines, but there was a small snack bar located at the front desk and even a few casino slot machines in the lobby. There's free breakfast included, and both an elevator and staircases inside the building. There was no room cleaning during my stay, but I only stayed there for one night. The room was mostly clean with a few flaws. The toilet had a hair strand on it, the bathroom sink and shower drain were somewhat clogged, and there were even a few food crumbs on the bed and carpet. There were also two bugs crawling on the floor, but none on the bedding. No trash can. Air condition/heating unit worked well, but I couldn't get the TV or lighting in the room to function! Even after pressing buttons on the remote control and the light switches near the lamps! This same exact issue recently happened to me at an "America's Best Value Inn" in Iowa, with the lights and TV not working! Not sure what the problem is, and if it's just me, the particular hotel chain, or all just a strange coincidence? I wish instructions on how to work the TV and lights were included. But I loved how my room had a large bed, big desk with chair, phone, microwave, mini fridge, and a small loveseat sofa couch!

Close to grandson's home.

I loved that they off filtered water free at front desk. Great location. Hospitality is top notch. Clean rooms. Great price. Absolutely will stay again.

Toilet stool was broken. Breakfast was really bad. Had a biscuit & banana. No choices. Gravy was cold & runny. Had to ask for shower curtain. There wasn’t one. The only good thing is was near a Perkins

We started out with a non working phone, not even a cord for it. Needed them to come to the room as the tv was not working. Got a smoking room with no ashtrays, they went into another room to find one, leaving that room without. No ice bucket or cups. Never did find any. Needed to ask for a roll of toilet paper as the only one in the bathroom was not even half. No facial tissue. The next day we went and bought our own pillows as there were only 2 for a king bed and they were not acceptable, also bought cups and our own tissues. Continental breakfast consisted of dry toast and biscuits with gravy. Nothing else. Coffee ran out by 8am and they never refilled. No cream, only sugar. This was all 3 mornings of our stay. The refrigerator in the room needed to be turned up and there were items in there from the previous guest. Air conditioner did not work well either. Only 1 handicapped parking space and that was not marked well, so there was always someone parked in it and we were unable to use and my wife is in a wheelchair. Same person at desk anytime we went through and he was never very helpful and spoke so softy i could not understand anything he said. We have stayed here before and it was not like this.

It advertised breakfast but they DO NOT have breakfast or coffee of any sort.

The room was clean. I was on the second floor. There was construction going on until 8pm. There was no breakfast/coffee.

Kitchen was closed for remodel but we were not told no breakfast at ck-in!

Toilet stool was broken. Breakfast was really bad. Had a biscuit & banana. No choices. Gravy was cold & runny. Had to ask for shower curtain. There wasn’t one. The only good thing is was near a Perkins

Were to start ive got photos, dirty, towels, table dirty, lolked like nothing was clean. Makeup on my towel was so gross, couch was old and bleached out like it waS from side of the road, loud noises all night long the breakfast was the worst breakfast we've ever had in our lives the coffee literally look like tea and tasted like watered down coffee the biscuits and gravy were like water and tasteless they wouldn't allow us to bring anything to our room keep down on the bugs they said. Also was charged for my service animal after on their website it stated doffer, ive never been charged for my service animal. they charge $20 instead of $10, but in the room it staed $10 per pet.

The sign outside said Continental breakfast (nope). We couldnt get the tv working, girl came down and tried, no luck. Said she was sending someone down (never came). Finally we found 1 station to watch. Was charged an unexpected depisit to ensure non-smoking.

When I walked in the door I could immediately smell marijuana. As I went down to the hall to my room I could smell it even more. My room was very outdated, Furniture was old and worn and dirty. When I left my room to go to the vending machine I could not even close my door because the latch would not go back into the door so I could close it. Breakfast left a lot to be desired.

After booking the room through Hotel.com. . And paying for with my card . They changed another 70 $ 50 $ deposit for a none smoking room qnd 20$ for my dog. The dog I can understand but ,when I ask for none smoking why they made me put a deposit down? I had to stay an extra night because of a winter storm they charged me again for my dog and even for the room cost me another 85$ The bed frame was made out of 2×8 The shower leaked all over the floor soaking my bag and the close I had in it .The snow storm came through and they didn't have anyone plowing the parking lot or the sidewalk to where I had to park . The continental breakfast consist of watery gravy and biscuit coffee and nothing else. I don't recommend this place for anyone

Absolutely horrible. Advertised and pictured as a clean regular hotel with breakfast included and gym. No breakfast, no gym, no coffee, gambling machines in the lobby, and the water ran black with sediment and dirt when we turned it on. Planned a week stay, spent one night and sought lodging elsewhere. Oh and the hotel management won't approve refund under any circumstances so just don't book here to avoid all of that