Name: Hampton Inn Greenville/I-385 Haywood Mall
Address: 255 Congaree Road, Greenville, South Carolina, United States of America, Greenville, South Carolina, US
Price range: US$103–US$264 per night
Rating: 8.93

What guests think

Most reviews of Hampton Inn Greenville/I-385 Haywood Mall praise very friendly staff and a generally clean, convenient stay near the mall and I-385, with breakfast often highlighted and some rooms recently updated while others feel dated or tired.

Common downsides include inconsistent housekeeping (dirty bathrooms, stained carpets or linens), traffic noise from the nearby highway, and a dated feel in places despite ongoing renovations. Facilities feedback is mixed, with minor parking and access concerns and occasional maintenance issues; a few guests also reported check-in frustrations. Overall, expect a convenient, mid-range stay where room condition and noise can vary and amenities are straightforward.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel basic and somewhat dated in places, with renovations noted by multiple guests. Parking feedback is mixed, and a few practical issues like lighting or property access were mentioned.

Related guest reviews

8

Cheryl

2 Nov 2024

·

Stayed 2 nights

Great location and price. Parking lot could use more lighting at night.

10

Karyn

15 Feb 2025

·

Stayed 2 nights

All front desk staff were excellent! The room is a little tired but renovations are underway. Bed was comfortable, shower was hot, coffee was passable. Really should be using Warpath Coffee for a delicious cup of coffee. It looked like employees were all striving for excellence! Bravo! Absolutely would stay there again.

4

Gregg

13 May 2024

·

Stayed 2 nights

This property is dated. Needs upgrade. Breakfast was basic microwave stuff and was not supplied well. Took three tries to find a suitable room. I gave up looking.

8

Kimberly

7 Apr 2025

·

Stayed 1 night

Our door didn't open or close easily. Took a lot of effort. Furniture was old, dirty and second rate. Carpet was shabby and patchworked together. Mattress was old and soft. An old and dilapidated hotel that needs significant upgrading and remodeling. Not up to the standard I expect out of a Hampton Inn. Staff were fine, it was the over facility that was old and in need of an upgrade. Won't stay at this hotel again.

10

Amy

11 Jan 2025

·

Stayed 2 nights

We were in town to see Monster Jam and it was a very nice hotel. The gym area had a good selection and my son's favorite part was the continental breakfast. The all day coffee bar was really great!

10

Elizabeth

14 Jun 2024

·

Stayed 1 night

Nice hotel close to the expressway. Lots of shopping and restaurants close by. The hotel is clean and update with friendly and helpful staff. They have a pool, but it is not heated, so it was hard to really enjoy and I could only get in so far and for a short time. The place overall is nice and I would stay here again.

10

Chad

27 Jul 2025

·

Stayed 2 nights

It was a convient location to where we wanted to stay. The staff was amazing! The breakfast lady alone was so sweet and just the nicest person. The only thing i didnt like was how small the parking lot is.

6

Carolyn

25 Apr 2025

·

Stayed 2 nights

Room was clean and staff very helpful. Clientele was not travelers like in past but appeared to be construction workers. Felt safe and area was nicely maintained. Some furniture in dining area needed replacing. Food area was excellent and kept food hot and available at all times.

4

Werner

2 Mar 2023

·

Stayed 1 night

no shampoo, no USB outlets in the room, everything quite outdated, unfriendly staff at the entrance - wont come again.

10

lester

11 Apr 2025

·

Stayed 1 night

Your hotel and staff are amazing. It was a little confusing to find the correct drive to enter the property. Otherwise very pleased with our stay.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas very clean, but recurring issues included dirty bathrooms, stained or soiled carpets, and occasional musty or dusty rooms.

Related guest reviews

10

Paul

24 Aug 2025

·

Stayed 1 night

Friendly and helpful staff and a clean room, everything you would expect from hotel but seldom find nowadays. Would definitely stay here again and recommend to others.

10

Donald

11 Feb 2024

·

Stayed 1 night

Carpets in room soiled. Tile floors sticky. Very convenient location and very helpful and friendly staff.

10

Tamara

30 Dec 2022

·

Stayed 1 night

Great location! The staff was very friendly and helpful. The rooms were very clean.

6

Alison

18 Sept 2024

·

Stayed 1 night

I think it’s time for Hampton Inn to update their properties! My last few stays at Hampton have been very disappointing! The room felt dusty/musty and needs some brightening.

2

Rozetta

8 May 2025

·

Stayed 3 nights

The bathroom had hair and a ring in the tub, the bed had stains, and

8

sanela

15 Oct 2024

·

Stayed 5 nights

My room wasn't cleaned properly. Found hair around the bathroom floor

6

Haley

11 Aug 2025

·

Stayed 1 night

Lots of issues here. Very loud. Bathroom was disgusting unfortunately. I checked in after my flight was delayed and thankfully checked out very quickly the next morning. Would avoid this hotel if you can.

10

Deborah

29 Dec 2022

·

Stayed 1 night

Extremely clean. Very well kept hotel.

8

Gina

28 Jul 2024

·

Stayed 2 nights

Great location with friendly staff. Everything was pretty clean but the carpet in our room was terrible. It was badly stained and in horrible condition. I was afraid to step on it with my bare feet so we wore flip flops. The mattresses also could be replaced. The rest of the hotel was fine.

8

Ivan

23 Oct 2023

·

Stayed 1 night

Sheets wasn’t clean at all

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Rooms

Room quality varies: some are renovated, spacious, and comfortable, while others feel dated with worn furnishings, highway or AC noise, and older TVs. Pillows and mattresses drew occasional complaints, and a few bathrooms had drainage or design quirks.

Related guest reviews

6

AL

24 Jun 2024

·

Stayed 2 nights

TV picture was bad. Needed replacing.

10

Karyn

15 Feb 2025

·

Stayed 2 nights

All front desk staff were excellent! The room is a little tired but renovations are underway. Bed was comfortable, shower was hot, coffee was passable. Really should be using Warpath Coffee for a delicious cup of coffee. It looked like employees were all striving for excellence! Bravo! Absolutely would stay there again.

8

Kimberly

7 Apr 2025

·

Stayed 1 night

Our door didn't open or close easily. Took a lot of effort. Furniture was old, dirty and second rate. Carpet was shabby and patchworked together. Mattress was old and soft. An old and dilapidated hotel that needs significant upgrading and remodeling. Not up to the standard I expect out of a Hampton Inn. Staff were fine, it was the over facility that was old and in need of an upgrade. Won't stay at this hotel again.

10

Suan

15 Oct 2023

·

Stayed 2 nights

Oh my gosh, the check in here was better than WDW when they were good! The GM Mary Hush checked us in and she was so nice and amazing. We were here for the Navy Ball and I needed some safety pins for my dress. The lady working at the desk that night not only gave me the pins but helped put them on! This place has amazingly nice and helpful staff. I couldn’t give 5 stars on the property, however, because the shower was a walk in and we couldn’t use it without flooding the floor in the bathroom. Other than that this was the place. Definitely will stay here again.

10

Elizabeth

15 Jun 2024

·

Stayed 1 night

Nice hotel just off of the expressway. Room is a nice size and clean.

10

Roxan

20 Jun 2024

·

Stayed 1 night

The rooms was spacious.

8

Shelley

20 Feb 2024

·

Stayed 1 night

Nice hotel, nice staff and good location. But the very loud noise from the AC/heat unit in the room made it difficult to sleep.

8

LORENZO

11 Mar 2024

·

Stayed 2 nights

Need updated TV

6

Leo

18 May 2023

·

Stayed 3 nights

Hotel is next to a major highway (385) which makes it a little noisy. Not sure what can be done to quiet it down inside the hotel?

10

Sarah

31 Mar 2025

·

Stayed 1 night

It was newly renovated on the 5 th floor and was comfortable, clean and the shower was great (did not run out of hot water and had great water pressure. The bathroom amenities smelled good and the shampoo did well for my hair. The complimentary breakfast was great.

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AI-generated summary based on recent guest reviews

Service

Service receives frequent praise for friendly, helpful staff and standout breakfast attendants. A small number of guests reported check-in frustrations, limited staffing at times, or poor follow-up on problems.

Related guest reviews

10

Paul

24 Aug 2025

·

Stayed 1 night

Friendly and helpful staff and a clean room, everything you would expect from hotel but seldom find nowadays. Would definitely stay here again and recommend to others.

10

Karyn

15 Feb 2025

·

Stayed 2 nights

All front desk staff were excellent! The room is a little tired but renovations are underway. Bed was comfortable, shower was hot, coffee was passable. Really should be using Warpath Coffee for a delicious cup of coffee. It looked like employees were all striving for excellence! Bravo! Absolutely would stay there again.

10

Andrew

19 Aug 2024

·

Stayed 1 night

The staff was awesome!

10

Chad

27 Jul 2025

·

Stayed 2 nights

It was a convient location to where we wanted to stay. The staff was amazing! The breakfast lady alone was so sweet and just the nicest person. The only thing i didnt like was how small the parking lot is.

6

Channing

14 Oct 2024

·

Stayed 2 nights

We booked a room for 2 nights with two queen beds. We arrived and Piper at the front desk checked us in and walked us through everything. When we got go the room, it wasn’t 2 queens, but a king only. We went back downstairs to get help, and she told us that she made that decision because of the other guests staying in the hotel who had more than 2 guests to a room and that there was nothing she could do. It would have been nice if she could have taken the time to let us know this as we were checking in. Going up to the room and then having to come back down seemed unfair and it would have taken her 5 minutes to explain the situation to us. Instead we stood there looking foolish asking about the room we booked and being told there was nothing that could be done. Other than that. The hotel was very nice and closely located to where we needed to go for that weekend.

4

Elizabeth

12 Nov 2024

·

Stayed 1 night

Check-in was very frustrating. We had just been through a crisis situation And couldn’t arrive until after 3 AM. The receptionist was doing the “audit” and so couldn’t check us in. We had already paid in advance online, she needed to swipe our credit card and couldn’t do it because the computer was occupied. She did not seem to be able to accommodate us just needing to get into our beds. Also, the toilet was Running and not flushing right. We fixed it ourselves. And the cleaning people came in at about 9:30 AM instead of just waiting until we checked out at 11. The breakfast was mediocre at best.

10

Franklin

1 Sept 2025

·

Stayed 2 nights

Staff was very helpful

4

Stephanie

7 Dec 2023

·

Stayed 2 nights

The staff was very rude- there was an issue with expedia and my reservation where I reserved another night but they only had me in for 1 night and instead of being understanding and trying to help me figure it out, they basically kicked me out of the hotel. I will not go there again

8

Amanda

1 Dec 2024

·

Stayed 1 night

Property was clean and convenient to shopping. Breakfast could have been better but wasn’t terrible. The lady re stocking the food was great and front desk was very helpful. Overall great stay.

10

Stephanie

8 Sept 2025

·

Stayed 1 night

It was amazing! The staff was caring and friendly. Breakfast was very good. I give it 2 thumbs up!

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Location

Location is convenient near Haywood Mall, restaurants, and I-385 with easy access to downtown. Several guests noted traffic noise from the nearby highway.

Related guest reviews

8

Cheryl

2 Nov 2024

·

Stayed 2 nights

Great location and price. Parking lot could use more lighting at night.

8

Cindy

24 Jun 2024

·

Stayed 2 nights

Like the location. Several restaurants close by. Easy on & off access.

8

Wanda

5 Jun 2025

·

Stayed 1 night

Close to mall and shopping

10

Elizabeth

14 Jun 2024

·

Stayed 1 night

Nice hotel close to the expressway. Lots of shopping and restaurants close by. The hotel is clean and update with friendly and helpful staff. They have a pool, but it is not heated, so it was hard to really enjoy and I could only get in so far and for a short time. The place overall is nice and I would stay here again.

10

Elizabeth

15 Jun 2024

·

Stayed 1 night

Nice hotel just off of the expressway. Room is a nice size and clean.

10

Karen

1 May 2024

·

Stayed 1 night

Location was good as it was right off the interstate and that made it easy for our morning departure.

6

Leo

18 May 2023

·

Stayed 3 nights

Hotel is next to a major highway (385) which makes it a little noisy. Not sure what can be done to quiet it down inside the hotel?

10

Tracey

22 Sept 2024

·

Stayed 1 night

Very friendly staff. Bedroom clean and comfortable. Can walk to mall, but right on the 385 and quick access into downtown Greenville

10

Grainger

7 Dec 2024

·

Stayed 1 night

Very convenient

10

lester

11 Apr 2025

·

Stayed 1 night

Your hotel and staff are amazing. It was a little confusing to find the correct drive to enter the property. Otherwise very pleased with our stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked and often praised for quality and the attentive team, though some found it basic or mediocre and wanted more options. The coffee area was also appreciated by a few guests.

Related guest reviews

10

Keith

31 Mar 2024

·

Stayed 1 night

Very pleasant. Clean. Stayed one night. In and out. Service great, morning breakfast was good.

10

Autumn

23 Jun 2024

·

Stayed 3 nights

The hotel was very clean. The staff was friendly. The breakfast was so good.

8

rick

19 Jan 2025

·

Stayed 1 night

Room was clean but the pillows were horrible. Best to bring your own. I have stayed at multiple Hamptons and they are all the same. Breakfast was good but could use a few more options.

4

Gregg

13 May 2024

·

Stayed 2 nights

This property is dated. Needs upgrade. Breakfast was basic microwave stuff and was not supplied well. Took three tries to find a suitable room. I gave up looking.

10

Shannon

18 Jun 2025

·

Stayed 2 nights

Nicely updated hotel. Breakfast awesome & definitely made with love!! ❤️

10

Amy

11 Jan 2025

·

Stayed 2 nights

We were in town to see Monster Jam and it was a very nice hotel. The gym area had a good selection and my son's favorite part was the continental breakfast. The all day coffee bar was really great!

10

Jessica

1 Jun 2024

·

Stayed 2 nights

Friendly staff at breakfast buffet!

8

Amanda

1 Dec 2024

·

Stayed 1 night

Property was clean and convenient to shopping. Breakfast could have been better but wasn’t terrible. The lady re stocking the food was great and front desk was very helpful. Overall great stay.

10

Stephanie

8 Sept 2025

·

Stayed 1 night

It was amazing! The staff was caring and friendly. Breakfast was very good. I give it 2 thumbs up!

10

Sarah

31 Mar 2025

·

Stayed 1 night

It was newly renovated on the 5 th floor and was comfortable, clean and the shower was great (did not run out of hot water and had great water pressure. The bathroom amenities smelled good and the shampoo did well for my hair. The complimentary breakfast was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$118
March	US$142
April	US$129
May	US$171
June	US$153
July	US$137
August	US$126
September	US$141
October	US$176
November	US$130
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $163	18 $142	19 $143
20 $103	21 $128	22 $142	23 $133	24 $133	25 $143	26 $143
27 $104	28 $143	29 $143	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $143	2	3
4 $104	5 $138	6 $143	7 $143	8 $143	9	10 $223
11 $105	12 $155	13 $144	14 $187	15 $143	16 $216	17 $209
18 $141	19 $157	20 $182	21 $190	22 $182	23 $264	24
25 $148	26 $160	27 $180	28 $183	29 $156	30 $170	31 $156

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible, Bathtub

King Sofabed Room

Room, 1 King Bed

King Sofabed Expanded Room

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Greenville/I-385 Haywood Mall

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Prices for upcoming dates