Holiday Inn Express & Suites Houston Northwest-Brookhollow by IHG

Clean room staff courteous

Walls were absolutely gross and plaster/paint falling off the walls. Bed was clean but everything else was NOT.

great breakfast!! great staff.

Everything was great awesome

Good for the price. The bed was great, nice and firm. Pillows were very good. Bathroom was very good. I didn’t notice if there was a vent fan. The shower was a little odd init was a hand held that didn’t tilt but I managed to adjust to get the spray as normal as possible. Our room was in the middle and appeared to be adjacent to a utility room. The builders missed soundproofing because I could hear the water above and around rush and someone brushing their teeth. The AC unit was loud but cooled effectively and I’m accustomed to most hotels this level being that way. It provided some white noise. But a big Wow! was they offfered Bigelow Constant Comment tea (bags) in room and breakfast. I just got coffee and tea to go for breakfast but looked ok. My wife loves that stuff! I was concerned about the area and overnight parking but we got away ok. (Maybe the proximity to the FBI building helped! I doubt it.)