Name: Comfort Inn Philadelphia International Airport West
Address: 1300 Providence Ave, Philadelphia, Pennsylvania, United States of America, Philadelphia, Pennsylvania, US
Price range: US$69–US$113 per night
Rating: 6.63

What guests think

At Comfort Inn Philadelphia International Airport West, travellers report very mixed stays: convenient airport access with a free shuttle, but frequent cleanliness problems, dated maintenance, and concerns about the surrounding area’s safety and parking.

Many guests find beds comfortable and rooms reasonably sized, though hallways and bathrooms often feel worn and poorly maintained. Breakfast draws frequent compliments, though a few note limited selection or items not being replenished. Service ranges from welcoming and accommodating to indifferent, with occasional check‑in issues and housekeeping lapses. Expect a budget, airport-convenient stay where value varies by room and shift.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is a major draw and often helpful, though several guests report long waits or missed pickups. Parking can be limited or poorly lit, and an on-site restaurant is mentioned positively.

Related guest reviews

8

Judith J

7 Jan 2025

·

Stayed 5 nights

Limited parking that was very frustrating

10

Carolyn

29 Jul 2025

·

Stayed 2 nights

Everything was very good and there was a nice little restaurant attached to the hotel that we ate at. Hospitality was awesome. Everything was clean. We were very much accommodated.

6

Jenmey

29 Apr 2025

·

Stayed 2 nights

Outdated but good enough for our stay. Need more parking spaces. We didn't feel safe parking our car in their extra lot.

10

Xiaolin

18 Aug 2025

·

Stayed 2 nights

Our flight was delayed 13h. We arrived at 2am. The hotel managed to pickup us at the airport. Thank very much.

8

Nathalie

16 Mar 2025

·

Stayed 2 nights

Staff was great. Shuttle to and from airport was efficient and timely. It’s an older hotel and you can tell they are updating some things. Breakfast was good! Waffles, eggs, sausage, bagels etc. Overall a great stay!

2

Elizabeth

9 Aug 2025

·

Stayed 1 night

I wouldn’t know what the property was like or area around it. Our connecting flight was delayed 24 hours so we missed our final flight and had to find a place to stay. When booking they said to call when we arrived and they would pick us up. We called 4 times last time they answered and never picked us up or refunded our room cost. We had to book another place to stay at 4 am

2

Jesenia

24 Apr 2025

·

Stayed 1 night

Sketchy area. Limited parking. There was no parking available when we checked-in at 7:00 pm. The receptionist directed us to a parking lot across the street that was sketchy and told us they weren’t responsible if our vehicle was vandalized! Breakfast not great. Went to eat at 7:30am, no more eggs and they did not replenish. Only other option was cold sausage and toast. Room was musty. Hair in bathroom floor and dirty toilet. Do not recommend.

6

Yasmin

8 Oct 2024

·

Stayed 1 night

It took over an hour and a half for the shuttle to pick us up at the airport. Several calls and several people waiting.

10

Alia

17 Sept 2024

·

Stayed 1 night

Shuttle service was prompt and reliable, with drivers who were professional, courteous

10

Laurel

18 Aug 2025

·

Stayed 1 night

Good hotel near the airport. Complimentary pick up and drop off from the Airport. Nice clean rooms. Frriendly staff members.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is widely inconsistent: many reviews cite dirty rooms and bathrooms, lingering smoke or odors, and occasional pests, while others found spaces clean. Housekeeping standards and common-area upkeep appear unreliable.

Related guest reviews

2

Douglas

4 Nov 2025

·

Stayed 2 nights

Stayed for 2 night for a funeral and had a terrible experience on top of the grief i was already dealing with. Checked in on 10/29/25 and was not greeted at all. In fact, im pretty sure she was pissed because I interrupted the Celtics game. I was asked for my ID and that was the only communication we had. She didnt tell me where my room was, how to get there, or breakfast info. I said thanks and she rolled her eyes and went back to the basketball game on TV. When I arrived in my room, I could t help but notice how dirty everything was. The bathroom had hair on the walls, all in the tub, all over the floor, and all over the door. All the blankets were stained. I felt gross both nights I stayed. When checking out the morning of 10/31, I approached the desk to check out. When I walked to the counter the guy immediately answered the phone and ignored that I even existed. He rolled his eyes and asked if I was checking out or something. I said yes and then waved his hand to give him the key. Didn't even offer a receipt or anything. I had enough and just ra. As far as I could from this place. Now here is the funny thing, they kept my $100 deposit for God knows why. I had to wipe dirty hair out the shower and disinfect everything I came in contact with. I should be the one stealing a $100 deposit for even considering this place to stay. Im pretty sure I heard gunshots one night right outside also

2

Monica

26 Nov 2025

·

Stayed 4 nights

Room was dirty! Microwave had smdried up food spilled over. Sheets were dirty with make up. Lipstick on door, bathroom has pee and pubic hair on seat, tub had mold. Moved me to another room and still dirty. House keeping not available after 3pm. It was HORRIBLE its more a motel fornight walkers.

2

Raghad

9 Nov 2025

·

Stayed 1 night

The hotel smells like eggs, they over spray the rooms to mask the rotting smell. Hair over the bathroom and bed. I left 30 minutes after checking in, they refused to refund me.

4

Sandy

20 Oct 2024

·

Stayed 2 nights

The room was dirty, elevator floors dirty, hallways didn’t look vacuumed in months, laundry/vending area filthy. Wouldn’t stay again!

4

Shannon

30 Dec 2024

·

Stayed 1 night

Smells like cigarettes , appears like it’s clean but not .

4

Loy

2 Aug 2025

·

Stayed 1 night

Found a cockroach in my room!!

6

Kimberly

20 Oct 2024

·

Stayed 1 night

The room was dirty. Bed had candy stuck under the sheet. Floors were not swept. Shower is dirty. Towels had stains.

6

Lauren

16 Jun 2025

·

Stayed 2 nights

The hotel is very close to the airport. The front desk staff and manager were nice. There was some hair in the shower and the comforter was dirty. When I asked for it to be replaced. They dropped off a new one but did not switch out the old one. Because I had to switch out the old one I was able to see how filthy it really was. I wouldn’t stay there again. They do have good lighting in the bathroom though!

2

Ed

3 Nov 2025

·

Stayed 2 nights

I found an earring in the bed on the second morning of our stay. I did not belong to me or to my partner. Clearly, the sheets had not been changed since the previous guest.

6

Joshua

2 Jun 2025

·

Stayed 2 nights

It was an older building which is fine, but it wasn’t a clean room. The towels that were presumably folded as “clean” were dirty and hadn’t been washed. Stains/spots on the towels came off with use. There was a dusty type dirt on the floor. There was hair and remnants of the previous person showering there. It seemed the only thing taken care of in the room was the bedding. The sink had small unknown fuzz balls in it as well. The staff was friendly and courteous, and it was fairly easy to catch a Lyft from the location, but I wouldn’t stay at this location again due to the lack of cleanliness. There was a significant gap between the door and the door frame. This made me concerned about the security of the door and the bolt being able to securely latch. Again the staff was friendly, but due to the lack of upkeep I’d stay at a different Comfort Inn or a different hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, but the property feels dated with recurring maintenance issues (locks, curtains, fixtures, weak water pressure) and occasional noise from nearby sirens. Wi‑Fi reliability is also a common complaint.

Related guest reviews

4

Holly

15 Jan 2025

·

Stayed 1 night

The only positive I can say is the beds were comfortable. When we went to check in, they gave us a room that was still being cleaned so we had to go back down and get another room assigned to us. The room was clean, but could use updated. The curtains were broken and walls dirty. There was a fridge and microwave in the room, which was nice.When we went into the room though, the air conditioner was on yet it was 26° outside. It sounds like the window is open, but it’s not. There are constant sirens from police and ambulances going by. To hear the TV we had to turn it up to 50. There were only ice machines on two of the seven floors. I’m not familiar with the area, but I would venture to say it looks and sounds like we are not in a good part of town.

6

Stephanie

20 Jun 2024

·

Stayed 1 night

Decidedly average, fine for a place to rest your head before a flight but would recommend elsewhere for other stays. Smelled of cigarettes and cannabis in the hallways, my toilet paper holder was falling off, handle on door didn’t feel secure and the top lock didn’t have a hook. But it had a bed, shower and free shuttle, so I’m okay with what I paid.

6

Horacio

24 Mar 2024

·

Stayed 1 night

It was a surprise when I realized it was across the street from the fire station. In any case, it was quiet at night. However, it was windy in Philly, and that created a disturbing whistling all night long. Avoid rooms at the end of the aisle, because I think that made it specially exposed to the wind.

10

Cynthia

11 Jul 2025

·

Stayed 2 nights

I looked at the reviews and decided to stay based on the positive comments from recent posts. The hotel is in need of some TLC; however ,the staff was prompt, courteous, and my room was clean and comfortable. For the price and last minute accommodations, I was not disappointed. It's very close to the airport and it was very quiet.

6

Yan

9 Aug 2025

·

Stayed 2 nights

WiFi doesn’t work most of the time

4

Visha

26 Mar 2025

·

Stayed 1 night

Our door handle wasn’t working, if you pulled on the door, it would have opened! It wasn’t safe at all, the desk service wasn’t friendly at all! I asked for room change and she barely gave us another one and made a remark this is the last room available!

10

Juan

23 Jul 2025

·

Stayed 1 night

Close to the airport. Close to major highway. Clean and spaciuos room.

6

Jonathan

26 Jun 2025

·

Stayed 1 night

The property is a bit old and shows its age. The cold water in our room sink was turned off for some reason. Had to turn the valve under the sink to get it on. Hot water took a long time to reach the room. Staff was attentive.

6

Ziyun

25 Jul 2025

·

Stayed 2 nights

The price is good, location is convenient. AC doesn’t work well and it’s loud. Not sure if we will stay again

6

Mark

29 Oct 2024

·

Stayed 5 nights

Beds were very comfortable. The shower was clean and nice but the water flow was very weak. The hotel shows its age but the price is reasonable for what you get.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff friendliness is frequently praised, yet experiences vary. Reports include rude or indifferent front desk interactions, slow or problematic check-ins, misassigned occupied rooms, and uneven responsiveness.

Related guest reviews

2

Raul

25 Apr 2025

·

Stayed 1 night

CHECK YOUR ACCOUNT!! I Just checked my credit card and was never refunded my deposit for my one night stay. Never had an issue with any hotel but of course you get what you pay for.

2

Delena

21 Jul 2025

·

Stayed 2 nights

Just Dont stay here. The guy at the front desk was rude and very unprofessional.

2

Douglas

4 Nov 2025

·

Stayed 2 nights

Stayed for 2 night for a funeral and had a terrible experience on top of the grief i was already dealing with. Checked in on 10/29/25 and was not greeted at all. In fact, im pretty sure she was pissed because I interrupted the Celtics game. I was asked for my ID and that was the only communication we had. She didnt tell me where my room was, how to get there, or breakfast info. I said thanks and she rolled her eyes and went back to the basketball game on TV. When I arrived in my room, I could t help but notice how dirty everything was. The bathroom had hair on the walls, all in the tub, all over the floor, and all over the door. All the blankets were stained. I felt gross both nights I stayed. When checking out the morning of 10/31, I approached the desk to check out. When I walked to the counter the guy immediately answered the phone and ignored that I even existed. He rolled his eyes and asked if I was checking out or something. I said yes and then waved his hand to give him the key. Didn't even offer a receipt or anything. I had enough and just ra. As far as I could from this place. Now here is the funny thing, they kept my $100 deposit for God knows why. I had to wipe dirty hair out the shower and disinfect everything I came in contact with. I should be the one stealing a $100 deposit for even considering this place to stay. Im pretty sure I heard gunshots one night right outside also

6

Janet

13 Aug 2025

·

Stayed 1 night

The front desk staff was indifferent and did the bare minimum. No welcome or greeting.Trouble connecting to WiFi earned no apology and I was told to call a number. Made me feel put off

2

Elizabeth

9 Aug 2025

·

Stayed 1 night

I wouldn’t know what the property was like or area around it. Our connecting flight was delayed 24 hours so we missed our final flight and had to find a place to stay. When booking they said to call when we arrived and they would pick us up. We called 4 times last time they answered and never picked us up or refunded our room cost. We had to book another place to stay at 4 am

2

Leticia

24 Oct 2025

·

Stayed 1 night

If you want to stay safe stay elsewhere. The front desk gave us rooms that were already occupied not once but twice we walked in on people at 10pm. They have no idea how to run the place. Stay away!

6

Carl

6 Oct 2025

·

Stayed 1 night

The key did not work. When my wife got a new one she opened the door and THE ROOM WAS OCCUPIED. We were then switched to another room

6

Robert

27 Jun 2025

·

Stayed 1 night

It worked for our needs, and unexpected overnight following a flight cancellation. The staff were welcoming and flexible and arranged for the shuttle to come pick us up. Beyond the lobby, the hotel felt pretty run down. Scratched elevators, peeling paint, etc. Our bathroom door was warped and didn’t fit its frame, and the linoleum floors in our room were sticky. Breakfast was typical: waffle maker, bread, yogurt, cereal. I was disappointed to see a staff member turn away a guest who tried to make a waffle a few minutes after breakfast closed. Neighborhood is not walkable.

6

Alisa

26 Oct 2024

·

Stayed 1 night

We have waited an hour to be picked up from the airport after arrival. 1st we have been told that driver picked up someone else (and I knew about this only because I called 40 min or so later to double check. I repeated our exact location and 25 min later a driver called. Apparently he was looking for us in departures (?!). After arrival to the hotel the receptionist wasn't very nice, she barely spoke to us and we didn't have the opportunity to ask couple questions- she took personal call and we had to wait until she relented and answered our questions still being on the phone. Room wasn't very clean (we are NOT clean freaks) which didn't add to good impression. On the bright side - the beds were comfortable, breakfast started at 6am and at 7am sharp we had a ride to airport. Driver double checked the room # to make sure noone was left behind.

8

Cynthia

15 Aug 2025

·

Stayed 2 nights

The bus drivers were friendly and very helpful. The night agent wasn't as helpful as he could have been. I heard him give more information to another guest that could have been useful to me.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to Philadelphia International Airport, I-95, and Widener University. Several guests caution that the surrounding area isn’t walkable or feels unsafe, and some mention noise from a nearby fire station.

Related guest reviews

10

John M,

27 May 2025

·

Stayed 1 night

Very convenient location.

10

Monifa

16 May 2025

·

Stayed 2 nights

The property was very convenient for the families of Widener University.

10

Juan

23 Jul 2025

·

Stayed 1 night

Close to the airport. Close to major highway. Clean and spaciuos room.

8

Teresa

26 Aug 2025

·

Stayed 5 nights

It is a quiet area and close to town and the airport

2

Rosario

13 Jul 2025

·

Stayed 1 night

After staying in various locations near Aston, we found a better experience for less money. This place felt dirty and had a bad smell; it’s definitely not worth the price. I do not recommend it at all. Additionally, it's located across from a fire station, so you can hear all the sirens, which was awful.

6

Joshua

1 Jul 2024

·

Stayed 2 nights

The property was decent, but aged. I'm not sure why its called Airport West... it's in downtown Chester. Could be noisy at times (the hotel was next to a rescue/fire station), and there was an abundance of not so friendly looking people walking the streets at all hours. Staff was friendly and helpful.

6

Robert

27 Jun 2025

·

Stayed 1 night

It worked for our needs, and unexpected overnight following a flight cancellation. The staff were welcoming and flexible and arranged for the shuttle to come pick us up. Beyond the lobby, the hotel felt pretty run down. Scratched elevators, peeling paint, etc. Our bathroom door was warped and didn’t fit its frame, and the linoleum floors in our room were sticky. Breakfast was typical: waffle maker, bread, yogurt, cereal. I was disappointed to see a staff member turn away a guest who tried to make a waffle a few minutes after breakfast closed. Neighborhood is not walkable.

8

Michelle

27 Apr 2025

·

Stayed 1 night

Hotel was clean staff was awesome. Breakfast was good. Just dont going walking the neighborhood at night. The day time is fine.

6

Russell

27 Jun 2025

·

Stayed 1 night

Great location close to widener and PHL airport

10

Darlene

27 Apr 2025

·

Stayed 4 nights

It was easy to get around and convenient to everything I needed to do

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is included and often appreciated, with waffles and hot items, but some reviews found it basic or not replenished and note you can’t take it to rooms. An attached restaurant receives positive mentions.

Related guest reviews

6

Brie

25 Aug 2025

·

Stayed 3 nights

Evening staff was super great, breakfast was good, bed & pillows very comfortable. The property and building were dingy in most places, needs cleaning, repairs, and upkeep.

10

mary

30 Aug 2025

·

Stayed 1 night

My first time at the Comfort Inn. I was traveling with an 8 year old. The neighborhood is not very safe but ince in the hotel, it's fine. Staff is pleasant, common areas clean. Room was very clean. Beds comfortable and linens nice. The room had a small refrigerator and a coffee pot. Complimentary breakfast was a nice perk. Perfect for a one night stay.

8

L

4 Jul 2024

·

Stayed 1 night

Not the best area but for a budget travel it works out. Breakfast was minimal and not allowed to take food to your room.

8

Reece

24 Oct 2024

·

Stayed 1 night

This property is a good option for anyone looking to stay close to the airport. Very good restaurant on site. The hotel staff is very friendly and helpful.

6

A

15 Oct 2024

·

Stayed 1 night

The pictures on the website are not the same as you check into the hotel. The hotel is in need of upgrades. The breakfast could’ve been better. The service at breakfast was horrible. The hotel was fully booked and you run out of food. It was not welcoming. The lobby area should be more welcoming with more flowers and decorations, it was only convenient because it was six minutes away from the casino

6

Rajita

8 Oct 2025

·

Stayed 1 night

Hotel is certainly a value. Old, but clean and comfortable. We checked in late at night and there were 2 people at the front desk but one person seemed less experienced and needed help constantly. So check in was quite long. The staff were very nice though and apologetic. In the room, the iron didn’t work and we really needed it. The front desk told me I’d have to wait an hour for a maintenance worker to come which was too late for us. Breakfast was great! Overall, food stay, right near Widener Univ

6

Robert

27 Jun 2025

·

Stayed 1 night

It worked for our needs, and unexpected overnight following a flight cancellation. The staff were welcoming and flexible and arranged for the shuttle to come pick us up. Beyond the lobby, the hotel felt pretty run down. Scratched elevators, peeling paint, etc. Our bathroom door was warped and didn’t fit its frame, and the linoleum floors in our room were sticky. Breakfast was typical: waffle maker, bread, yogurt, cereal. I was disappointed to see a staff member turn away a guest who tried to make a waffle a few minutes after breakfast closed. Neighborhood is not walkable.

8

Rene

29 Oct 2024

·

Stayed 1 night

The commodities were basic but acceptable. There could have been racks for towells in the bathroom which was small. The bed was super big and comfortable (the greatest plus for us). The room and the hotel were clean. The staffr were friendly and helpful. The breakfast was a little disappointing, we had to wait to be replenish. The sausage were over cooked and hard, and the choice wasn't great, but ok for a short stay.

10

Robert

22 Aug 2024

·

Stayed 1 night

Large comfortable rooms. Good breakfast with decent options. The staff was very accommodating. Easy location. Very good reataurant on site.

10

Richard

27 Dec 2024

·

Stayed 1 night

Front desk staffs are very courteous and friendly. Very clean, spacious, and comfortable room. Excellent location with nearby restaurant. We like the breakfast and coffee very much.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$75
February	US$75
March	US$87
April	US$96
May	US$109
June	US$134
July	US$102
August	US$283
September	US$100
October	US$105
November	US$88
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $70	16 $69	17 $83	18 $103	19 $103
20 $72	21 $73	22 $73	23 $75	24 $75	25 $96	26 $96
27 $73	28 $72	29 $74	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $79	3 $83
4 $73	5 $73	6 $73	7 $73	8 $73	9 $96	10 $113
11 $73	12 $72	13 $71	14 $72	15 $73	16 $79	17 $84
18 $74	19 $73	20 $73	21 $73	22 $100	23 $100	24 $100
25 $90	26 $100	27 $72	28 $72	29 $88	30 $108	31 $108

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews

Pleasant

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn Philadelphia International Airport West

Have a question?

Considering this hotel for your Philadelphia trip?

Prices for upcoming dates