Name: New Haven Inn
Address: 100 Pond Lily Avenue, West New Haven, New Haven, Connecticut, United States of America, New Haven, New Haven County, United States of America
Rating: 4.48

Guest reviews

4.5

Based on 789 verified reviews

Who stays here?

Business

28%

Couple

23%

Family

28%

Group

8%

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of New Haven Inn, travellers report an aging, budget property with significant cleanliness problems, broken fixtures, and an unsafe feel around the parking areas, though a few guests note friendly staff, comfortable beds, or acceptable rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Katherine

2 weeks ago

·

Stayed 1 night

Felt unsafe, rooms were frightening and dirty, left immediately and found another place to stay

2

Paul

16 Jan 2026

·

Stayed 1 night

Dirty, grundgy, run down.

2

Maela

29 Nov 2025

·

Stayed 1 night

dirty sheets and bed and smell so bad

2

Yura

28 Nov 2025

·

Stayed 1 night

Everything was dingy and dirty, the lights didnt work, the pillows were thin rumply, the outlets were all coming out of the wall, the towels looked like dish rags, it was the worst hotel ive ever been to.

4

Joyce E

14 Nov 2025

·

Stayed 1 night

The inn is more than a bit run down but at least it was clean. There are few outlets available.

100 Pond Lily Avenue, West New Haven, New Haven, Connecticut, United States of America

Location

With a stay at New Haven Inn in New Haven (West New Haven), you'll be within a 10-minute drive of Yale University and Yale-New Haven Hospital. This motel is 0.3 mi (0.4 km) from West Rock Ridge State Park and 2.4 mi (3.8 km) from Yale Golf Course.

West Rock Ridge State Park(0.3 Miles)

Yale Golf Course(2.1 Miles)

Southern Connecticut State University(2.2 Miles)

Yale Bowl(2.5 Miles)

Cullman-Heyman Tennis Center(2.6 Miles)

Hospital of Saint Raphael(3.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free parking is available on-site.

Breakfast is not offered on-site, but there are various nearby restaurants and cafes for guests to explore.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional features may include accessible parking and registration desk.

The hotel is located approximately 3.2 miles from Yale University and 2.4 miles from West Rock Ridge State Park, making it convenient for exploring local attractions.

New Haven Inn

Amenities

Property description

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