Name: Cambria Hotel New Haven University Area
Address: 20 Dwight Street, West River, New Haven, Connecticut, United States of America, New Haven, New Haven County, US
Price range: US$116–US$368 per night
Rating: 8.38

What guests think

At Cambria Hotel New Haven University Area, guests frequently highlight clean, modern, spacious rooms and a convenient location near Yale and the hospitals, while noting recurring noise (sirens and lobby bustle) and extra charges for parking.

Several reviews mention in-room quirks like bright, blinking detector lights or backlit mirrors, occasional low hot water or pressure, and limited amenities such as no microwave. Cleanliness feedback ranges from spotless to reports of hairs, smells, and missed or delayed housekeeping. On-site dining and the bar see mixed feedback, with some good meals offset by slow service, limited menus, or early closures. Best suited to travelers who value contemporary comfort and proximity to campus over full-service polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern common areas, an on-site bar/restaurant, a decent gym, and an adjacent garage stand out; however, parking carries a recurring daily fee and occasional lobby noise or live music is noted.

Related guest reviews

8

Tyler

1 Nov 2023

·

Stayed 3 nights

Property is great. Clean and nice rooms. My only downside is parking. $24/day. Parking ended up costing me $72. Honestly next time ill use that money at a slightly nicer hotel that doesnt charge for parking

10

Anthony

20 Jun 2025

·

Stayed 1 night

Conveniently located, modern, clean. Easy access to parking.

10

Linda

11 Jul 2025

·

Stayed 1 night

The only drawback is the $26 a day charge for parking

10

Alex

2 Aug 2025

·

Stayed 1 night

Very near Yale university. The hotel is very clean and the hotel staff were kind and helpful. I got a work out in their nice fitness room. I enjoyed my stay before making my self into NYC.

10

Danielle

30 Nov 2024

·

Stayed 3 nights

My daughter and I were amazed at how clean and comfy our room was and hotel atmosphere was warm and inviting. We foind out they have a live band jazz night on Tuesdays and Wednesdays. The band(11/26) was fantastic. They provide secure garage parking for $24 per day. The gym provided enough equipment for a nice workout.

10

Eugene

16 Jul 2025

·

Stayed 3 nights

Clean, modern, spacious and comfortable room (King Deluxe) and same positive attributes as to the hotels’ public spaces. Good dinner and breakfast at the restaurant (reasonably priced). Very convenient for walking to Yale New Haven Hospital. Helpful staff. Parking available but also easy to get Uber/Lyft anywhere in New Haven.

10

Latanya

9 Jul 2025

·

Stayed 3 nights

The hotel is beautiful and very clean. I didn't like so much that you had to pay $26 a night for parking.

10

Melanie

14 Oct 2024

·

Stayed 1 night

Nice property with good amenities, including gym and comfy public areas. There was food available but I didn’t eat there. $10 martinis and free coffee!

10

Alexander

24 Mar 2025

·

Stayed 2 nights

Secured parking garage was amazing

10

Charles

20 May 2023

·

Stayed 1 night

Great workout room!

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Cleanliness

Many guests found rooms and public areas very clean, but reviews also cite hairs left behind, lingering smells, and missed or delayed housekeeping, indicating inconsistent standards.

Related guest reviews

8

Alexis

11 Sept 2025

·

Stayed 2 nights

Staff was great. Accidentally booked two rooms and they were helpful getting the other reservation canceled at no charge. Room was clean although I think something was going on with the sewerage during my 2 night stay because the bathroom toilet had a funky sewer smell to it which it didn’t have last time I stayed there and I spoke to another guest who was staying on another floor and she said that her bathroom had the same smell but I would still definitely stay here again. Great nightly rate and convenient parking garage available within feet from the hotel.

2

Erica

1 Sept 2025

·

Stayed 3 nights

The worst stay ever. Hair in the bed sheets, phone not working and terrible service.

6

Jeff

19 Apr 2025

·

Stayed 1 night

Furnishings were nice. On the negative side: hair in room on bed and in bathroom. Water jug in gym was empty. Sanitary wipes in gym not available. Showers are slightly warm, not hot. In room smoke detector flashed green light all night.

10

charles

3 Nov 2025

·

Stayed 3 nights

Clean room quiet and nice staff

10

Eric

14 Jul 2025

·

Stayed 2 nights

Beautiful property, friendly staff, clean and great location.

6

Isabel

22 Sept 2025

·

Stayed 2 nights

I was very disappointed in the condition of the room. The bathroom wasn’t very clean and Our bathroom door was stuck on the wheel track and would not move without force, my husband is disabled and could barely move the door himself When we asked for someone to look at it while we were gone, we were told that someone would come by to fix it, no one did and the entire trip we kept reminding the front desk and reminded them again as we checked out that the door still hadn’t been looked at. Secondly we asked for someone to come by and clean the room and for fresh towels and we never got that, we ended up not extending our stay at this hotel as planned and moving to another hotel for the reminder of the week. This trip wasn’t for pleasure, we were here for a family emergency and this just added stress to our stay

6

Liliana

19 Aug 2025

·

Stayed 2 nights

The hotel was okay, but the room floors were dirty, which was pretty disappointing. Housekeeping came by and left a note saying they couldn’t make the beds because we had personal items on them (just sunglasses), which is fine, but they didn’t clean anything else either. Not sure why. Probably won’t stay here again..

10

Megan

11 Aug 2025

·

Stayed 3 nights

We had a great stay. The entire venue and room was very clean and the bed was comfortable. The check in and check out process was efficient. We would definitely stay again.

10

Natasha

10 Oct 2025

·

Stayed 3 nights

Our family of 5 loved the spacious, very clean rooms! We loved the friendly staff as well!

2

Monica

24 Sept 2025

·

Stayed 2 nights

Bed bugs!

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Rooms

Rooms are modern, spacious, and comfortable; recurring drawbacks include street and siren noise, bright blinking detector or mirror lights at night, and occasional weak hot water/pressure or missing conveniences like a microwave.

Related guest reviews

10

Yakeida

17 Aug 2025

·

Stayed 4 nights

The beds were very comfortable. I stayed for a week. I loved the area close to doentown

8

Zachary

18 Jun 2025

·

Stayed 1 night

Well-located, clean, newer, reasonably-priced lodging. Comfortable bed and room. Very nice lobby and bar. Hot water was not very hot in shower.

8

Sharon

15 Apr 2025

·

Stayed 1 night

Rooms are very nice as well as the general areas of the lobby and bar. Bed comfortable and amenities are top notch. Was puzzling to not have a smart tv with any streaming capabilities for such a new and modern hotel.

10

John

2 Sept 2025

·

Stayed 3 nights

The Cambria Hotel New Haven is a great hotel. I loved the contemporary decor. It's a relatively new hotel of only a few years old. Some of the finishes in the room were worn out. The front desk personnel were very professional, friendly, and helpful. The wait staff in the lobby restaurant was efficient but not overly welcoming or friendly. I'd say it's great value for the money. I'd stay there again. It's walkable from the entertainment area and the campus of Yale and Yale New Haven Hospital. I might feel a little unsafe later in the night. But, I walked from the hotel easily to Union Station and all areas in downtown.

10

Audrey

11 Feb 2024

·

Stayed 2 nights

My room and bathroom were incredibly beautiful and new. I love the way the shower stall was set up with the handle far enough away from the shower head so that I didn't freeze when I turned it on. At first. I liked the sliding doors that didn't take up any room. The only thing is I did not have a microwave in my room. Other than that I really liked staying there. They even had a Shays in the room as well as the bed.

8

Warwick

8 Sept 2025

·

Stayed 4 nights

Nice place to stay a good value. Bed could have been more comfortable but still good. Windows didn’t block much noise so construction noise and heavy rain seemed loud. Points for improvement but would stay again.

2

Edward

9 Nov 2024

·

Stayed 1 night

If you are hoping to get a good night's sleep, this may not be the place for you. My room had a smoke detector with a blinking light that kept us up all night. I felt like there was a photographer in my room all night taken my photo using a flash every 10 seconds. I complained to the front desk and they said there was nothing they could do - that all of the rooms had smoke detectors with blinking lights. My sleep was disrupted, which in turn disrupted my enjoyment of my trip.

6

George

29 Apr 2025

·

Stayed 1 night

Very noisy rooms, loud traffic noise in the room. Strange light( perhaps fire detector) blinking over the bed all night. Weirdly shaped pillows. New hotel, it could have been nice if the used better building materials.

6

Jennifer

15 Jul 2024

·

Stayed 2 nights

Brand new hotel, very nice rooms/bathrooms. Be aware of paid overnight parking in structure next door (no free onsite parking). When we checked in, the two queen room we reserved was unavailable, so we were substituted a king suite. In our situation it was workable, just not ideal. But, to me, it was unacceptable because it was not what we reserved. Also, there is a VERY bright blinking light on the smoke alarm in the bedroom, which you can see eyes closed. Luckily I had a sleep mask in my suitcase or I would never have been able to sleep.

10

Kirsten

29 Jun 2025

·

Stayed 1 night

Beautiful hotel, very clean, staff was nice. I loved the hardwood floors in my room. My only issue were the pillows weren’t comfortable. I suggest bringing your own pillows.

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Service

Staff are often friendly and helpful, yet service is inconsistent—reports include slow or missed housekeeping, delayed responses, check-in or billing issues, and occasional rudeness.

Related guest reviews

8

Ken

8 Aug 2024

·

Stayed 2 nights

The hotel is great. The staff seem very inexperienced. Housekeeping didn’t come to clean the room. The front desk staff returned packages we had delivered because they mistyped our names. Breakfast wasn’t included.

4

Deborah

6 Aug 2023

·

Stayed 4 nights

I stayed here for four nights. The first morning, I discovered that there was no body wash, so I asked for some when I left that morning. They did not refill it. The next morning, I received a text from (supposedly) housekeeping saying that I was due for a cleaning after my third night, but if there's anything that I needed now, please let them know. I again told them about the body wash and asked for something else. Came back to find it hadn't happened, so I called and asked them for another bar of soap (I at least got this). I was looking forward to clean towels and some housekeeping when I got back at the end of my third full day there, only to find out that housekeeping hadn't come by. It took two more calls to get them to bring up towels. So, I was there for four days, the room wasn't cleaned at all, and there was no follow-through on items asked for without additional effort - even when they reach out to tell customers that they will get the service.

6

Naveen

13 Jul 2024

·

Stayed 2 nights

The staff was rude.

2

Natasha

29 Sept 2024

·

Stayed 1 night

We don’t stay at Cambria Hotel due to our room being given away to another customer. Cambria Hotel provides us another hotel, Hotel of Marcel which was another eight minutes drive. Although Marcel was nice, I didn’t appreciate the additional $50.00 pay where I have not received my refund from Cambria while more receptionist was rude with an attitude. No thanks for staying with either hotels again.

10

Deborah

5 Dec 2024

·

Stayed 6 nights

The staff were very professional and accommodating. They were beyond the duties to make us feel welcomed. The rooms were very clean and the beds were comfortable. I have travel several times a year, this hotel by far punches above its weight. I highly recommend

10

Rosemarie

9 Aug 2025

·

Stayed 9 nights

Loved staying here - staff was super nice. My daughter and I had a great time.

8

Sarah

10 Aug 2025

·

Stayed 1 night

Parking was great, although we paid for late check out and was charged an additional fee because we didn’t check out at 11:30. Also, housekeeping did a great job with providing a clean room-but did not know we had late check out and attempted to come into our room at 10:00am. At check out, the front desk didn’t even make eye contact or care.

6

Isabel

22 Sept 2025

·

Stayed 2 nights

I was very disappointed in the condition of the room. The bathroom wasn’t very clean and Our bathroom door was stuck on the wheel track and would not move without force, my husband is disabled and could barely move the door himself When we asked for someone to look at it while we were gone, we were told that someone would come by to fix it, no one did and the entire trip we kept reminding the front desk and reminded them again as we checked out that the door still hadn’t been looked at. Secondly we asked for someone to come by and clean the room and for fresh towels and we never got that, we ended up not extending our stay at this hotel as planned and moving to another hotel for the reminder of the week. This trip wasn’t for pleasure, we were here for a family emergency and this just added stress to our stay

10

Maurice

9 Jun 2025

·

Stayed 2 nights

Staff was friendly and helpful. In a good environment

2

Toya

8 Aug 2025

·

Stayed 2 nights

The front desk charge for food with out verify. I did not purchase from there. She charged me fee for food. They assume whoever stat they eat food where eat or not. Double check your receipt before you leave the counter.

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Location

Convenient for Yale University and the hospitals with walkable access to parts of downtown; some guests mentioned frequent sirens and an area that can feel less comfortable late at night.

Related guest reviews

10

Cynthia

27 Jan 2024

·

Stayed 2 nights

Our stay at Cambria in New Haven was excellent! There was an ice/snow storm while we were there, but it didn’t slow us down. I loved that the well-lit parking garage is right next door, and even though it’s costly, it was expected, and worth it to be able to get in and out easily, safely, and never have to deal with ice on or around the car. We still walked nearly everywhere we went, because the location is convenient to the University, shopping, and dining options. The staff was so helpful and friendly, and our room was very nice. The only drawback was that there was not a microwave or refrigerator in the room, but we were able to use a microwave in the lobby when needed.

8

Sheryl

16 Jul 2024

·

Stayed 1 night

Hotel was great but area, not so much. We had hoped to walk around the Yale area but weren’t close enough and neighborhood didn’t feel safe. Lots of sirens and neighborhood noise too.

10

Colton

18 Mar 2025

·

Stayed 1 night

The hotel, the staff, and the stay were great. The areas around it is suspect.

8

Premal

18 Dec 2024

·

Stayed 4 nights

Clean rooms. About 15 min walk to Yale Univ.

10

Alex

2 Aug 2025

·

Stayed 1 night

Very near Yale university. The hotel is very clean and the hotel staff were kind and helpful. I got a work out in their nice fitness room. I enjoyed my stay before making my self into NYC.

8

Zachary

18 Jun 2025

·

Stayed 1 night

Well-located, clean, newer, reasonably-priced lodging. Comfortable bed and room. Very nice lobby and bar. Hot water was not very hot in shower.

8

Erik

13 Nov 2024

·

Stayed 4 nights

The location was just a stone throw away from the New Haven green, giving great options for recreations and dining. Transportation was not an issue, with regular busses going to even the more remote locations in the city.

8

Susan

20 Jun 2025

·

Stayed 1 night

Fine stay close to yale

10

John

2 Sept 2025

·

Stayed 3 nights

The Cambria Hotel New Haven is a great hotel. I loved the contemporary decor. It's a relatively new hotel of only a few years old. Some of the finishes in the room were worn out. The front desk personnel were very professional, friendly, and helpful. The wait staff in the lobby restaurant was efficient but not overly welcoming or friendly. I'd say it's great value for the money. I'd stay there again. It's walkable from the entertainment area and the campus of Yale and Yale New Haven Hospital. I might feel a little unsafe later in the night. But, I walked from the hotel easily to Union Station and all areas in downtown.

10

Emma

31 Jul 2025

·

Stayed 2 nights

Great location

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Dining

On-site breakfast and restaurant receive mixed feedback: several guests enjoyed meals and drinks, while many noted slow service, limited menus or early closures, and that breakfast is not included.

Related guest reviews

10

Alexandra

13 Jun 2023

·

Stayed 2 nights

My stay at Cambria hotel was amazing. The hotel was super clean and the staff at the front desk were great. I love That i was able to have amazing breakfast at the restaurant inside the hotel, food and service were top notch. I would 100 recommend Cambria

10

Laila

14 Jun 2023

·

Stayed 3 nights

Stayed at this Cambria for 3 nights on a business trip and will definitely stay here again in the future. The hotel was well designed, food was fantastic and appreciated the free coffee in the lobby. Parked my car in the garage and glad I did, was in the elevator with a hotel guest and their car was stolen off the street parking.

10

Kelly

9 Oct 2025

·

Stayed 1 night

Breakfast was really good but service was very slow.

8

Owen

2 Feb 2025

·

Stayed 2 nights

Clean, nice rooms. Easy check-in/out. Food at in-house "restaurant" not good. I recommend the stay, but find somewhere else to eat.

10

Eugene

16 Jul 2025

·

Stayed 3 nights

Clean, modern, spacious and comfortable room (King Deluxe) and same positive attributes as to the hotels’ public spaces. Good dinner and breakfast at the restaurant (reasonably priced). Very convenient for walking to Yale New Haven Hospital. Helpful staff. Parking available but also easy to get Uber/Lyft anywhere in New Haven.

6

William

14 Sept 2025

·

Stayed 3 nights

Hotel was okay. Breakfast staff was not friendly - acted like serving was beneath them. Bar charge me $16 for a pint of beer. Four beers for two people $64. I’ve been to all major cities throughout the US and several throughout Europe and have never been charged $16 for a pint in any hotel.

10

Sara

27 Oct 2024

·

Stayed 3 nights

Lovely. The only thing is that it is really too much for one person to have to manage the bar and the restaurant at the same time. With the bar location separate, it’s just not realistic to have just one person having to serve.

10

Angela

5 Apr 2024

·

Stayed 1 night

The menu is very limited & the portions were small. We paid for chicken tacos & only got 2, which made them expensive - they were not worth the price. Other items ordered were also not great either for the price or taste. For breakfast we ordered oatmeal, which was incredibly watery & not cooked enough - would be better to be made with milk or at least as an option.

8

Frank

24 Jan 2025

·

Stayed 2 nights

Very nice room. Was under construction and the bar closed early.

10

Vivien

14 Aug 2025

·

Stayed 1 night

The hotel staff, room and facilities was great. The breakfast service was VERY SLOW! Almost walked away without waiting. Would recommend visitors go out to eat instead.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$102
February	US$104
March	US$117
April	US$133
May	US$190
June	US$164
July	US$141
August	US$150
September	US$154
October	US$174
November	US$172
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $129	10 $154	11 $194	12 $194
13 $121	14 $137	15 $138	16 $138	17 $145	18 $247	19 $247
20 $129	21 $130	22 $123	23 $123	24 $152	25 $213	26 $188
27 $123	28 $120	29 $116	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $368	3
4 $116	5 $121	6 $149	7 $152	8 $152	9	10
11 $123	12 $126	13 $147	14 $152	15 $152	16	17 $247
18 $116	19 $139	20 $152	21 $152	22 $152	23 $262	24 $237
25 $116	26 $116	27 $116	28 $116	29 $116	30 $130	31 $130

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Monthly average prices

About this property

Location

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Very good

What guests think

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