WoodSpring Suites Chattanooga
US$82
/ night
Avg. for November
Prices for WoodSpring Suites Chattanooga
Select dates to see prices and availability
US$82
/ night
Avg. for November
Monthly average prices
Nightly prices at WoodSpring Suites Chattanooga average US$53 in the cheapest month (February) and US$86 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$81 |
| February | US$53 |
| March | US$69 |
| April | US$85 |
| May | US$82 |
| June | US$86 |
| July | US$84 |
| August | US$80 |
| September | US$67 |
| October | US$81 |
| November | US$82 |
| December | US$82 |
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Nov · US$82
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D
Most expensive: June (~US$86)
Cheapest: February (~US$53)
About this property
This smoke-free hotel was built in 2015.
Amenities
This smoke-free hotel was built in 2015.
Business amenities
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 124 guestrooms, featuring kitchens with refrigerators and stovetops. Kitchenettes are outfitted with microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as desks and sofa beds.
Location
With a stay at WoodSpring Suites Chattanooga in Chattanooga (Tyner), you'll be a 5-minute drive from Hamilton Place Mall and 9 minutes from Tennessee Valley Railroad Museum. This hotel is 16.1 mi (25.9 km) from Ruby Falls and 11.2 mi (18 km) from University of Tennessee at Chattanooga.
What's nearby
Amazon.com Fulfillment Center(1.5 Miles)
Enterprise South Nature Park(2.6 Miles)
Hamilton Place Mall(2.7 Miles)
Historic Dent House(3.2 Miles)
Regal Hamilton Place(3.7 Miles)
National Memorial for the Unborn(4.6 Miles)
Imagination Station(4.8 Miles)
Citizens' Cemetery(5 Miles)
Booker T. Washington State Park(5.4 Miles)
Concord Golf Club(5.6 Miles)
Tennessee Valley Railroad Museum(5.7 Miles)
Brown Acres Golf Course(5.7 Miles)
The Honors Course(5.8 Miles)
Chickamauga Lake(5.9 Miles)
Collegedale Dog Park(6.3 Miles)
The preferred airport for WoodSpring Suites Chattanooga is Chattanooga Metropolitan Airport (CHA)(6.1 Miles)
Fitness Center (nearby)
Location
7710 Lee Highway, Tyner, Chattanooga, Tennessee, United States of America
Amazon.com Fulfillment Center (1.5 Miles)
Enterprise South Nature Park (2.6 Miles)
Hamilton Place Mall (2.7 Miles)
Historic Dent House (3.2 Miles)
Regal Hamilton Place (3.7 Miles)
National Memorial for the Unborn (4.6 Miles)
Room options
5
Room, 1 Queen Bed, Accessible (Bathtub)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
220 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 Queen Bed, Smoking
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
230 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 Queen Bed, Accessible, Smoking
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Room, 1 Queen Bed, Accessible (Roll-In Shower)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds, Smoking
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of WoodSpring Suites Chattanooga
6
Pleasant
Based on 215 verified reviews
Who stays here?
Business
28%
Couple
33%
Family
23%
Solo
14%
What guests think
AI-generated summary based on recent guest reviews
At WoodSpring Suites Chattanooga, reviews describe a largely rough stay, with recurring smoke odors, sightings of bugs, and general cleanliness and maintenance problems, alongside safety concerns and check-in or after-hours issues, though some guests encountered friendly staff and clean rooms.
Read moreWas this helpful?
What guests think
At WoodSpring Suites Chattanooga, reviews describe a largely rough stay, with recurring smoke odors, sightings of bugs, and general cleanliness and maintenance problems, alongside safety concerns and check-in or after-hours issues, though some guests encountered friendly staff and clean rooms.
Facilities are minimal, with in-room kitchens but often no utensils provided, and some mentions of no vending or ice. The property operates like an extended-stay with many long-term residents and contractors, which some travelers did not expect. Overall, expect a very basic, uneven stay suited mainly to undemanding budget needs.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Several reviews note in-room kitchens, but utensils were not provided; some mention no vending or ice. One review reported a concerning elevator.
Related guest reviews
2
donna
8 Nov 2025
·
Stayed 1 night
Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.
Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.
4
michel
22 Oct 2024
·
Stayed 7 nights
Never been at an extended stay before. Front office is not 24/7 and Room service was once a week. The only positive was that the room had a full kitchen.
Never been at an extended stay before. Front office is not 24/7 and Room service was once a week. The only positive was that the room had a full kitchen.
2
Erin
17 Nov 2025
·
Stayed 1 night
This hotel had homeless people that were coming in and is an extended stay. Pictures are very deceiving.
This hotel had homeless people that were coming in and is an extended stay. Pictures are very deceiving.
2
Jill
27 Apr 2025
·
Stayed 1 night
Beautiful newer building….. many transient people living there … no vending, ice even cups in room. A bar of soap …. Was not impressed but clean and half way acceptable after going to Days in where I was greeted with bed bugs…. 🐜.
Beautiful newer building….. many transient people living there … no vending, ice even cups in room. A bar of soap …. Was not impressed but clean and half way acceptable after going to Days in where I was greeted with bed bugs…. 🐜.
2
Stephen
10 Jul 2025
·
Stayed 1 night
The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.
The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.
6
Tegan
6 Mar 2024
·
Stayed 7 nights
Entire hotel smelled like marijuana for the whole visit, despite the whole property being listed as "non-smoking". Multiple people had regular pets (specifically *not* service animals) when it said only service animals were permitted. Very young puppies, vocal and reactive/untrained dogs, etc. Front desk only staffed between 9am and 3pm most days. Staff was always polite and respectful. We were unaware at booking that no kitchenware/dishware/utensils are provided. Despite booking 2 beds, none were available when we checked in and our daughter had to share our bed until midway through our stay. Overall it will do in a pinch, but I wouldn't likely stay again.
Entire hotel smelled like marijuana for the whole visit, despite the whole property being listed as "non-smoking". Multiple people had regular pets (specifically *not* service animals) when it said only service animals were permitted. Very young puppies, vocal and reactive/untrained dogs, etc. Front desk only staffed between 9am and 3pm most days. Staff was always polite and respectful. We were unaware at booking that no kitchenware/dishware/utensils are provided. Despite booking 2 beds, none were available when we checked in and our daughter had to share our bed until midway through our stay. Overall it will do in a pinch, but I wouldn't likely stay again.
6
mary
27 Jan 2023
·
Stayed 1 night
We stayed here and from the looks of the hotel online, it looks fairly new and safe. When we arrived the desk area/foyer was tiny and it appeared to be a "contractor" hotel. Several service trucks were onsite and carried groceries up as we went to our room. I'm not sure if it is being used to house immigrant families, but we saw three school buses make a stop here while we were eating breakfast.
We stayed here and from the looks of the hotel online, it looks fairly new and safe. When we arrived the desk area/foyer was tiny and it appeared to be a "contractor" hotel. Several service trucks were onsite and carried groceries up as we went to our room. I'm not sure if it is being used to house immigrant families, but we saw three school buses make a stop here while we were eating breakfast.
10
Michele
9 Dec 2025
·
Stayed 2 nights
The room I stayed in didn't have trash cans in the room,but the room was clean. The second room didn't have a phone in the room and had bugs.
The room I stayed in didn't have trash cans in the room,but the room was clean. The second room didn't have a phone in the room and had bugs.
2
Michelle
9 Jun 2025
·
Stayed 5 nights
The property from the outside look ok but the inside was not like a proper hotel. It was more like a building where you had to be let in. Kind of like a shelter The front dest closed at 8pm. The smell was very strong, the keys did not work to the room. Not clean. We couldn't stay at all However the 1 staff member that attended us was very polite and did her best to accommodate us.
The property from the outside look ok but the inside was not like a proper hotel. It was more like a building where you had to be let in. Kind of like a shelter The front dest closed at 8pm. The smell was very strong, the keys did not work to the room. Not clean. We couldn't stay at all However the 1 staff member that attended us was very polite and did her best to accommodate us.
2
laurel
23 Jul 2023
·
Stayed 4 nights
Certainly when we got there, there was pot smoking outside by many men. We then got the wrong key to a room that was already occupied and very lucky my husband didn’t get shot.
Certainly when we got there, there was pot smoking outside by many men. We then got the wrong key to a room that was already occupied and very lucky my husband didn’t get shot.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness concerns are frequent: multiple reports of roaches or other bugs, strong smoke or marijuana odors, stained bedding, and occasional mold; a few guests did find rooms clean.
Related guest reviews
4
Justin
11 Oct 2022
·
Stayed 2 nights
As I walked in to check in, the hallway and lobby smelled of cigarette smoke. The employees were super nice and very helpful. I went to check our room and as I was in the room, there were bugs crawling all over the floor. I opened the bathroom door and a big one ran out. That's when I went downstairs and told the front desk I could not stay there with my family.
As I walked in to check in, the hallway and lobby smelled of cigarette smoke. The employees were super nice and very helpful. I went to check our room and as I was in the room, there were bugs crawling all over the floor. I opened the bathroom door and a big one ran out. That's when I went downstairs and told the front desk I could not stay there with my family.
2
donna
8 Nov 2025
·
Stayed 1 night
Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.
Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.
2
Nathaniel
18 May 2024
·
Stayed 1 night
roaches galore. the sheets felt dirty. glad we only stayed there a night. tub leaked. do not stay here.
roaches galore. the sheets felt dirty. glad we only stayed there a night. tub leaked. do not stay here.
4
Paul
10 Sept 2025
·
Stayed 1 night
I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.
I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.
2
Stephen
10 Jul 2025
·
Stayed 1 night
The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.
The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.
4
Jessica
30 Mar 2025
·
Stayed 1 night
My biggest issue was sleeping in a non smoking room that reeked of cigarettes like someone was smoking in our room. According to the front desk staff, it came through the vents from the smoking rooms. The lights turned on and off as we used the bathroom and shower. It seemed as if someone was controlling them.
My biggest issue was sleeping in a non smoking room that reeked of cigarettes like someone was smoking in our room. According to the front desk staff, it came through the vents from the smoking rooms. The lights turned on and off as we used the bathroom and shower. It seemed as if someone was controlling them.
10
Michele
9 Dec 2025
·
Stayed 2 nights
The room I stayed in didn't have trash cans in the room,but the room was clean. The second room didn't have a phone in the room and had bugs.
The room I stayed in didn't have trash cans in the room,but the room was clean. The second room didn't have a phone in the room and had bugs.
2
Chris
21 Sept 2025
·
Stayed 3 nights
The floors of the room were the only thing really clean, the bedding was stained, cigarette burns, also only had 2 pillows for a double queen bed set up. This property seems to be set up for section 8 housing but still trying to market as a hotel. Avoid at all cost.
The floors of the room were the only thing really clean, the bedding was stained, cigarette burns, also only had 2 pillows for a double queen bed set up. This property seems to be set up for section 8 housing but still trying to market as a hotel. Avoid at all cost.
2
Laura
3 Nov 2024
·
Stayed 1 night
I did not check the previous reviews before I booked and I should have. Smells very strongly of stale cigarettes. Cigarette burns all over the “comforter” but it was really just the quality of an airplane blanket. One towel. One. In a room for 4 people. When I asked for more they said they didnt have more than 1 more to give me & the lady suggested we share. THEN came the bugs. We saw 8 within the time we were picking up our bags after seeing the first and the front desk clerk was very rude and told us that they would not return our money. I wasn’t trying to be a b* so I said I understood since we’d booked third party we’d request a refund through them and she said no, you won’t get one because we wont issue it. Filthy; gross and I still feel the creepy crawlies all over me. Run far away.
I did not check the previous reviews before I booked and I should have. Smells very strongly of stale cigarettes. Cigarette burns all over the “comforter” but it was really just the quality of an airplane blanket. One towel. One. In a room for 4 people. When I asked for more they said they didnt have more than 1 more to give me & the lady suggested we share. THEN came the bugs. We saw 8 within the time we were picking up our bags after seeing the first and the front desk clerk was very rude and told us that they would not return our money. I wasn’t trying to be a b* so I said I understood since we’d booked third party we’d request a refund through them and she said no, you won’t get one because we wont issue it. Filthy; gross and I still feel the creepy crawlies all over me. Run far away.
2
Nelson
15 Nov 2024
·
Stayed 1 night
The room we had, had two beds. One was turned down and had hair and possibly body fluids in it. Looked like it had been rented for an hour. Pillows were a mess. The person on duty warned us that the bed had been turned down, but the other bed was clean. Incredibly sketchy... we took pictures. We would have changed hotels, but to tired to deal with it and took our chances with the clean bed. Worse hotel experience I have ever had and I have stayed in 100's of them.
The room we had, had two beds. One was turned down and had hair and possibly body fluids in it. Looked like it had been rented for an hour. Pillows were a mess. The person on duty warned us that the bed had been turned down, but the other bed was clean. Incredibly sketchy... we took pictures. We would have changed hotels, but to tired to deal with it and took our chances with the clean bed. Worse hotel experience I have ever had and I have stayed in 100's of them.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very basic, with some maintenance issues (holes in walls, leaking tubs, flickering lights) and smoke smells affecting comfort for several guests.
Related guest reviews
2
Nathaniel
18 May 2024
·
Stayed 1 night
roaches galore. the sheets felt dirty. glad we only stayed there a night. tub leaked. do not stay here.
roaches galore. the sheets felt dirty. glad we only stayed there a night. tub leaked. do not stay here.
4
michel
22 Oct 2024
·
Stayed 7 nights
Never been at an extended stay before. Front office is not 24/7 and Room service was once a week. The only positive was that the room had a full kitchen.
Never been at an extended stay before. Front office is not 24/7 and Room service was once a week. The only positive was that the room had a full kitchen.
4
Paul
10 Sept 2025
·
Stayed 1 night
I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.
I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.
2
Stephen
10 Jul 2025
·
Stayed 1 night
The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.
The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.
4
sean
10 Apr 2025
·
Stayed 1 night
I like the way they've remodeled the place, and the room seemed okay when I first came in, there was a faint smell but over the course of the evening it turned into an ashtray -maybe smoke from an ajoining room, I'm not sure but I couldn't stand it. I left at 1:00am in the morning and sleep in my car😑
I like the way they've remodeled the place, and the room seemed okay when I first came in, there was a faint smell but over the course of the evening it turned into an ashtray -maybe smoke from an ajoining room, I'm not sure but I couldn't stand it. I left at 1:00am in the morning and sleep in my car😑
4
Jessica
30 Mar 2025
·
Stayed 1 night
My biggest issue was sleeping in a non smoking room that reeked of cigarettes like someone was smoking in our room. According to the front desk staff, it came through the vents from the smoking rooms. The lights turned on and off as we used the bathroom and shower. It seemed as if someone was controlling them.
My biggest issue was sleeping in a non smoking room that reeked of cigarettes like someone was smoking in our room. According to the front desk staff, it came through the vents from the smoking rooms. The lights turned on and off as we used the bathroom and shower. It seemed as if someone was controlling them.
10
Michele
9 Dec 2025
·
Stayed 2 nights
The room I stayed in didn't have trash cans in the room,but the room was clean. The second room didn't have a phone in the room and had bugs.
The room I stayed in didn't have trash cans in the room,but the room was clean. The second room didn't have a phone in the room and had bugs.
2
Chris
21 Sept 2025
·
Stayed 3 nights
The floors of the room were the only thing really clean, the bedding was stained, cigarette burns, also only had 2 pillows for a double queen bed set up. This property seems to be set up for section 8 housing but still trying to market as a hotel. Avoid at all cost.
The floors of the room were the only thing really clean, the bedding was stained, cigarette burns, also only had 2 pillows for a double queen bed set up. This property seems to be set up for section 8 housing but still trying to market as a hotel. Avoid at all cost.
6
Erin
17 Apr 2024
·
Stayed 7 nights
As far as extended stays are concerned, this one was just average. While the staff was kind and accommodating, the facility smelled like bad foods and people were incredibly loud. As a single female, I did not feel safe staying there.
As far as extended stays are concerned, this one was just average. While the staff was kind and accommodating, the facility smelled like bad foods and people were incredibly loud. As a single female, I did not feel safe staying there.
10
Stacey
11 Mar 2022
·
Stayed 7 nights
Yes I have a handicap room and I really wish that I was on the third floor of the smoking floor because I do like to smoke cigarettes from time to time and I hate going outside because it's so cold to smoke but and other than the walk-in shower I hate it because I love taking baths and it seems like the floor gets soaking wet with this walking shower because I'm not handicapped so hopefully I'll be able to get into a another room tomorrow some man at the front desk tonight and hopefully he said that he will be getting moved tomorrow because I plan on staying with you guys for a while I really love the hotel
Yes I have a handicap room and I really wish that I was on the third floor of the smoking floor because I do like to smoke cigarettes from time to time and I hate going outside because it's so cold to smoke but and other than the walk-in shower I hate it because I love taking baths and it seems like the floor gets soaking wet with this walking shower because I'm not handicapped so hopefully I'll be able to get into a another room tomorrow some man at the front desk tonight and hopefully he said that he will be getting moved tomorrow because I plan on staying with you guys for a while I really love the hotel
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: while some guests found staff friendly and helpful, many experienced limited or absent front desk coverage, check-in or availability problems, wrong keys or rooms, and refund refusals.
Related guest reviews
2
donna
8 Nov 2025
·
Stayed 1 night
Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.
Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.
2
Monica
23 Jun 2024
·
Stayed 2 nights
Got there and they had no rooms.
Got there and they had no rooms.
2
Aracely
16 Nov 2025
·
Stayed 1 night
Staff was rude.
Staff was rude.
2
Martin
6 Oct 2024
·
Stayed 1 night
I couldn’t check in because of the system
I couldn’t check in because of the system
10
Michele
6 Dec 2025
·
Stayed 7 nights
The rooms we're looking good The staffs have good service.
The rooms we're looking good The staffs have good service.
6
Tegan
6 Mar 2024
·
Stayed 7 nights
Entire hotel smelled like marijuana for the whole visit, despite the whole property being listed as "non-smoking". Multiple people had regular pets (specifically *not* service animals) when it said only service animals were permitted. Very young puppies, vocal and reactive/untrained dogs, etc. Front desk only staffed between 9am and 3pm most days. Staff was always polite and respectful. We were unaware at booking that no kitchenware/dishware/utensils are provided. Despite booking 2 beds, none were available when we checked in and our daughter had to share our bed until midway through our stay. Overall it will do in a pinch, but I wouldn't likely stay again.
Entire hotel smelled like marijuana for the whole visit, despite the whole property being listed as "non-smoking". Multiple people had regular pets (specifically *not* service animals) when it said only service animals were permitted. Very young puppies, vocal and reactive/untrained dogs, etc. Front desk only staffed between 9am and 3pm most days. Staff was always polite and respectful. We were unaware at booking that no kitchenware/dishware/utensils are provided. Despite booking 2 beds, none were available when we checked in and our daughter had to share our bed until midway through our stay. Overall it will do in a pinch, but I wouldn't likely stay again.
2
Cynthia
10 Aug 2023
·
Stayed 1 night
We were unable to get checked into the property, no one would answer the lobby check in phone or the room where the clerk resides after hours. We ended up having to drive through the night. Terrible service.
We were unable to get checked into the property, no one would answer the lobby check in phone or the room where the clerk resides after hours. We ended up having to drive through the night. Terrible service.
10
Brittany
24 Sept 2025
·
Stayed 7 nights
Its clean the staff is very nice
Its clean the staff is very nice
10
Sherri
7 Jun 2024
·
Stayed 7 nights
I like the friendly staff
I like the friendly staff
10
Greg
10 Feb 2023
·
Stayed 8 nights
Very clean and quiet area nice staff and very willing to help with any needs
Very clean and quiet area nice staff and very willing to help with any needs
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AI-generated summary based on recent guest reviews
Location
Several guests felt unsafe due to loitering, smoking, and noise around the property, though a few mentioned a quiet area.
Related guest reviews
2
Erin
17 Nov 2025
·
Stayed 1 night
This hotel had homeless people that were coming in and is an extended stay. Pictures are very deceiving.
This hotel had homeless people that were coming in and is an extended stay. Pictures are very deceiving.
4
Paul
10 Sept 2025
·
Stayed 1 night
I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.
I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.
2
ELIZABETH
24 Apr 2024
·
Stayed 7 nights
My experience with this hotel was all but good as they allow anyone with money to enter! Never again! Drunks all around the back entry chain smoking cigarettes and weed!
My experience with this hotel was all but good as they allow anyone with money to enter! Never again! Drunks all around the back entry chain smoking cigarettes and weed!
2
Tiffany
28 Mar 2024
·
Stayed 1 night
Customer service sucks. Made reservations online, arrived to the hotel. No one was working the front desk. Called the number provided multiple times with no answer. I asked a hotel guest if any one works here and he stated he has been there a month and he would highly recommend going somewhere else because customer service sucks. He even said the hotel employee lives in the hotel. Any ways we were happy to leave because it was not a nice/safe area
Customer service sucks. Made reservations online, arrived to the hotel. No one was working the front desk. Called the number provided multiple times with no answer. I asked a hotel guest if any one works here and he stated he has been there a month and he would highly recommend going somewhere else because customer service sucks. He even said the hotel employee lives in the hotel. Any ways we were happy to leave because it was not a nice/safe area
2
Michelle
9 Jun 2025
·
Stayed 5 nights
The property from the outside look ok but the inside was not like a proper hotel. It was more like a building where you had to be let in. Kind of like a shelter The front dest closed at 8pm. The smell was very strong, the keys did not work to the room. Not clean. We couldn't stay at all However the 1 staff member that attended us was very polite and did her best to accommodate us.
The property from the outside look ok but the inside was not like a proper hotel. It was more like a building where you had to be let in. Kind of like a shelter The front dest closed at 8pm. The smell was very strong, the keys did not work to the room. Not clean. We couldn't stay at all However the 1 staff member that attended us was very polite and did her best to accommodate us.
2
Gabriel
7 Jan 2025
·
Stayed 1 night
Not a safe place very load people can barely sleep at night bad people staying there do not recommend anything find some other place to stay
Not a safe place very load people can barely sleep at night bad people staying there do not recommend anything find some other place to stay
2
Marie
14 Sept 2023
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Stayed 1 night
The property felt very unsafe, ended up not staying and paid for another room for the night somewhere else in Chattanooga.
The property felt very unsafe, ended up not staying and paid for another room for the night somewhere else in Chattanooga.
6
Erin
17 Apr 2024
·
Stayed 7 nights
As far as extended stays are concerned, this one was just average. While the staff was kind and accommodating, the facility smelled like bad foods and people were incredibly loud. As a single female, I did not feel safe staying there.
As far as extended stays are concerned, this one was just average. While the staff was kind and accommodating, the facility smelled like bad foods and people were incredibly loud. As a single female, I did not feel safe staying there.
2
laurel
23 Jul 2023
·
Stayed 4 nights
Certainly when we got there, there was pot smoking outside by many men. We then got the wrong key to a room that was already occupied and very lucky my husband didn’t get shot.
Certainly when we got there, there was pot smoking outside by many men. We then got the wrong key to a room that was already occupied and very lucky my husband didn’t get shot.
10
Greg
10 Feb 2023
·
Stayed 8 nights
Very clean and quiet area nice staff and very willing to help with any needs
Very clean and quiet area nice staff and very willing to help with any needs
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
6
mary
27 Jan 2023
·
Stayed 1 night
We stayed here and from the looks of the hotel online, it looks fairly new and safe. When we arrived the desk area/foyer was tiny and it appeared to be a "contractor" hotel. Several service trucks were onsite and carried groceries up as we went to our room. I'm not sure if it is being used to house immigrant families, but we saw three school buses make a stop here while we were eating breakfast.
We stayed here and from the looks of the hotel online, it looks fairly new and safe. When we arrived the desk area/foyer was tiny and it appeared to be a "contractor" hotel. Several service trucks were onsite and carried groceries up as we went to our room. I'm not sure if it is being used to house immigrant families, but we saw three school buses make a stop here while we were eating breakfast.
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AI-generated summary based on recent guest reviews
10
Calvin
27 Sept 2026
·
Stayed 3 nights
Well maintained friendly staff
Well maintained friendly staff
10
Calvin
9 Sept 2026
·
Stayed 14 nights
Nice stay no complaints close to a couple restaurants depending on what you like to eat and right near insterstste
Nice stay no complaints close to a couple restaurants depending on what you like to eat and right near insterstste
2
Erica
4 Jul 2026
·
Stayed 3 nights
The hallway we stayed on smelled like weed. It woke us up one morning coming in under the door. The elevator smelled also. ThOK. Was mold/mildew in the tub. Otherwise everything was ok.
The hallway we stayed on smelled like weed. It woke us up one morning coming in under the door. The elevator smelled also. ThOK. Was mold/mildew in the tub. Otherwise everything was ok.
2
Michelle
2 Jul 2026
·
Stayed 1 night
Friendly staff but disappointed in hotel
Friendly staff but disappointed in hotel
2
Moises
30 Jun 2026
·
Stayed 2 nights
We had a bad experience, we did our reservation a week before our trip a 2 bedroom NON smoking room. When we arrive to the hotel there’s was NO room for us they only have available a king bed room in the smoking area. We travel with two child which one has special needs we were tired from our 10 hours trip it was 11:20 pm n we were force to look for another hotel in the area at that time. The front desk staff help us look for a hotel near by. We had to call Expedia to return our money since we had already pay for the room in advance. You should book rooms if you don’t have capacity.
We had a bad experience, we did our reservation a week before our trip a 2 bedroom NON smoking room. When we arrive to the hotel there’s was NO room for us they only have available a king bed room in the smoking area. We travel with two child which one has special needs we were tired from our 10 hours trip it was 11:20 pm n we were force to look for another hotel in the area at that time. The front desk staff help us look for a hotel near by. We had to call Expedia to return our money since we had already pay for the room in advance. You should book rooms if you don’t have capacity.
FAQs about WoodSpring Suites Chattanooga
Is parking available at the hotel?
Free self-parking is available on-site. Please note that parking has height restrictions.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of USD 50, subject to availability.
What accessibility features does the hotel offer?
The hotel has limited wheelchair accessibility, including elevators and step-free entrances.
Where is the hotel located in relation to local attractions?
The hotel is located in Chattanooga (Tyner), within a 5-minute drive of Hamilton Place Mall and Silverdale Confederate Cemetery. It is approximately 16.1 miles from Ruby Falls and 12 miles from the Tennessee Aquarium.
What are the policies for children staying at the hotel?
Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 87.47999583587647USD
- 2026-11-01: 79.33680958251954USD
- 2026-11-02: 78.77520257530212USD
- 2026-11-03: 79.16478235054016USD
- 2026-11-04: 79.33680958251954USD
- 2026-11-05: 79.1856053955078USD
- 2026-11-06: 87.12360305557252USD
- 2026-11-07: 87.51065364685059USD
- 2026-11-08: 79.1856053955078USD
- 2026-11-09: 79.33680958251954USD
- 2026-11-10: 79.00754571800232USD
- 2026-11-11: 79.63920086746216USD
- 2026-11-12: 80.84605738792419USD
- 2026-11-13: 87.31712835121155USD
- 2026-11-14: 87.58800737113953USD
- 2026-11-15: 79.04227927474976USD
- 2026-11-16: 79.33680958251954USD
- 2026-11-17: 79.30440868530273USD
- 2026-11-18: 79.63920086746216USD
- 2026-11-19: 77.99000203475953USD
- 2026-11-20: 87.7176024154663USD
- 2026-11-21: 86.99999773406982USD
- 2026-11-22: 77.99000203475953USD
- 2026-11-23: 78.9833646686554USD
- 2026-11-24: 79.33680958251954USD
- 2026-11-25: 79.30440868530273USD
- 2026-11-26: 79.63920086746216USD
- 2026-11-27: 86.99999773406982USD
- 2026-11-28: 87.58800737113953USD
- 2026-11-29: 79.30440868530273USD
- 2026-11-30: 79.21800629272461USD
- 2026-12-01: 79.1856053955078USD
- 2026-12-02: 78.9371985168457USD
- 2026-12-03: 79.1856053955078USD
- 2026-12-04: 88.0956043384552USD
- 2026-12-05: 87.7176024154663USD
- 2026-12-06: 79.51555282325745USD
- 2026-12-07: 79.57603962478638USD
- 2026-12-08: 54.98123372554779USD
- 2026-12-09: 80.00000263061523USD
- 2026-12-10: 79.57603962478638USD
- 2026-12-11: 87.99999947586059USD
- 2026-12-12: 87.73920301361083USD
- 2026-12-13: 79.1856053955078USD
- 2026-12-14: 79.33680958251954USD
- 2026-12-15: 79.33680958251954USD
- 2026-12-16: 79.1856053955078USD
- 2026-12-17: 79.33680958251954USD
- 2026-12-18: 86.99999773406982USD
- 2026-12-19: 87.7176024154663USD
- 2026-12-20: 78.03991069526673USD
- 2026-12-21: 79.1856053955078USD
- 2026-12-22: 79.57603962478638USD
- 2026-12-23: 79.1856053955078USD
- 2026-12-24: 79.21800629272461USD
- 2026-12-25: 87.58800737113953USD
- 2026-12-26: 88.03075982131958USD
- 2026-12-27: 79.1856053955078USD
- 2026-12-28: 79.1856053955078USD
- 2026-12-29: 79.00000088882446USD
- 2026-12-30: 79.1856053955078USD
- 2026-12-31: 79.00000088882446USD
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 8:00 PM
- Saturday - Saturday: 10:00 AM - 4:00 PM
- Sunday - Sunday: 3:00 PM - 8:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Early check-in fee: USD 50 (subject to availability)
- Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Fitness Center (nearby)
Activities
Fitness Center (nearby)