Name: Mayan Secret Hotel Boutique
Address: Carretera Chetumal a Bacalar KM 9.5, Chetumal, Quintana Roo, Mexico, Chetumal, Quintana Roo, Mexico
Rating: 8.35

Guest reviews

8.3

Very good

Based on 63 verified reviews

Facilities

8.2

Cleanliness

8

Rooms

7.9

Service

7.9

Location

7.3

Dining

7.3

Who stays here?

Couple

100%

10

Ashley

17 Apr 2025

·

Stayed 1 night

This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays!

10

Patrick

7 Oct 2024

·

Stayed 1 night

It was cozy and comfortable. The staff was very friendly and helpful. We loved the pool.

10

Kerri

21 Feb 2023

·

Stayed 1 night

Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.

2

luis

15 Jul 2022

·

Stayed 5 nights

The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!

10

José Gilberto

15 Apr 2025

·

Stayed 1 night

Un lugar muy agradable y el servicio excelente. Seguramente regreso

Translate

Carretera Chetumal a Bacalar KM 9.5, Chetumal, Quintana Roo, Mexico

Location

Located in Chetumal, Mayan Secret Hotel Boutique is in the suburbs, within a 10-minute drive of Laguna Milagros and Palacio Municipal De Othon P. Blanco. This hotel is 10.5 mi (16.9 km) from Lake Bacalar and 19.4 mi (31.2 km) from Laguna Bacalar Ecological Park.

Laguna Milagros(1.8 Miles)

Palacio Municipal De Othon P. Blanco(5.8 Miles)

Chetumal Ferry Terminal(6.3 Miles)

Explanada de la Bandera(6.3 Miles)

Palacio de Gobierno(6.4 Miles)

Santuario del Manati(6.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 21:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Yes, the hotel allows pets in specific rooms only. A pet fee of USD 25 per pet, per night applies, along with a pet deposit of USD 50 per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for an additional fee of USD 25 and USD 15, respectively, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities.

The hotel is located in Chetumal, within a 10-minute drive of Laguna Milagros and Palacio Municipal De Othon P. Blanco. It is approximately 10.5 miles (16.9 km) from Lake Bacalar and 19.4 miles (31.2 km) from Laguna Bacalar Ecological Park.

Yes, the hotel features an outdoor swimming pool, which is seasonal. Additional amenities include a hot tub and sauna.

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

Cribs are available for a fee of USD 25 per night, and rollaway beds are also available for the same fee. Advance request or confirmation is required for both.

Mayan Secret Hotel Boutique

Amenities

Property description

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