Courtyard Houston NW/290 Corridor

The Hotel was average for the price. It was clean. The area was not a good area I suppose. I had my tailgate and both taillights stolen from my truck overnight. It took several weeks for management to look into the video surveillance and they never reported to me what they saw. Other than the theft and there not being any security the property was good.

Hotel is currently under renovations, so future visits may be different. My room smelled musty and mildewey. The hot water was tepid in the shower. The tv was damaged, the carpet soiled, and one elevator cab was out of order. Service was fantastic.

I truly enjoyed almost every aspect of my stay: daily room refresh, coffee machine, fridge and microwave in the room, ample parking. My only complaints are that the ice machine on the 4th floor was broken all week and that they block FireStick MAC addresses.

For them having construction around the hotel , you really couldn’t tell. Front desk was super friendly and helpful. I will definitely be staying again and looking forward to see the repairs.

Nice service, clean, has bar.

Bar/snack bar was great after a long day

I paid nearly $200 for one night at this hotel because it had such great reviews. The hotel itself isn't much to look at, it's an older building off gessner in a business area. The front desk was friendly and accommodating when the original room they gave us did not have a pull out bed as requested. The room itself was clean, however all around the hotel was not. There was a spilled beer in the elevator that smelled disgusting and my husband unfortunately dropped our babies pillow directly into the mess. I took my other son to the pool and there were towels and trash everywhere and bugs in the pool as if it hadnt been cleaned. It was also very loud, people slamming doors until midnight when we finally could get some sleep. The light in the bathroom was very dim and took 10 seconds to actually turn on. Positives were the bed and pillows were actually very comfortable and the sleep i did get was enjoyable. The room was clean and the linens were provided in the closet for the pull out bed. The bathroom was stocked with enough towels, a hair dryer, makeup remover wipes and full bottles of shampoo and conditioner attached to the shower wall. That was awesome. Would i stay here again? No, probably not unless it was dirt cheap to do so.

The indoor pool was closed with no prior notification. The sofa bed look dirty without the cover. The curtain was broken so it was hard to watch TV. When I called to see if they can fix the curtain at 6 pm on sat I was told that they don’t have any maintenance staff to fix it. They did give me the option to switch but there was no staff to make sure the new room was in good condition. It look like they were short staffed. The person working at the lobby appeared stressed. I got a cheap hotel feel after staying at this location.

We enjoyed our stay. The staff was wonderful! My boys loved swimming and the rooms were so nice! Comfy beds and pillows.

Nice Starbucks restaurant

Property was safe but we had roaches in our room

We had cockroaches in the room. Not a good experience. Try to keep it clean

clean and hospitable

Hotel is currently under renovations, so future visits may be different. My room smelled musty and mildewey. The hot water was tepid in the shower. The tv was damaged, the carpet soiled, and one elevator cab was out of order. Service was fantastic.

Comfortably Clean

Staff was extremely friendly and helpful. Hotel was quiet and clean.

Overall our stay was good and work well for what we needed. The rooms were not really clean, there was mold growing on the carpet behind the bed, dead bugs in the bathroom, hair all in the shower/tub and black dirty when I tried to fill the tub to bathe my toddler. There were only 2 towels but they brought us plenty when we notified them. We would stay there again if needed but hope to find our room a little cleaner next time.

Staff were very friendly and helpful, rooms were clean and comfortable

extremely clean and safe. after three cancelled reservations in different hotels we were finally happy to stay here. overall 5 ⭐️⭐️⭐️⭐️⭐️

Everything was good except the cleanliness of our hotel room. There were dead bugs on the floor near the bed.

Front desk girl was very friendly, check in was fast no problems . Room very nice and bed comfortable.

Hotel is currently under renovations, so future visits may be different. My room smelled musty and mildewey. The hot water was tepid in the shower. The tv was damaged, the carpet soiled, and one elevator cab was out of order. Service was fantastic.

The night staff (Brittany) was amazing, helpful and polite. The day time staff (especially the manager, Diane) was rude, loud, and never followed up with me like she said would. The internet was out for a little less than half of my stay, and i was unable to work. The temperature of the water in my shower was lukewarm. Really disappointing.. I love Marriott, but i don’t recommend this location until they improve things.

I paid nearly $200 for one night at this hotel because it had such great reviews. The hotel itself isn't much to look at, it's an older building off gessner in a business area. The front desk was friendly and accommodating when the original room they gave us did not have a pull out bed as requested. The room itself was clean, however all around the hotel was not. There was a spilled beer in the elevator that smelled disgusting and my husband unfortunately dropped our babies pillow directly into the mess. I took my other son to the pool and there were towels and trash everywhere and bugs in the pool as if it hadnt been cleaned. It was also very loud, people slamming doors until midnight when we finally could get some sleep. The light in the bathroom was very dim and took 10 seconds to actually turn on. Positives were the bed and pillows were actually very comfortable and the sleep i did get was enjoyable. The room was clean and the linens were provided in the closet for the pull out bed. The bathroom was stocked with enough towels, a hair dryer, makeup remover wipes and full bottles of shampoo and conditioner attached to the shower wall. That was awesome. Would i stay here again? No, probably not unless it was dirt cheap to do so.

Had to change rooms twice. Air condition not cooling good. Room was small for a king night was too small.

This place does not offer the continental breakfast, i thought paid for but it was not available, and the room is tiny; the electric AC unit smells really bad.

We enjoyed our stay. The staff was wonderful! My boys loved swimming and the rooms were so nice! Comfy beds and pillows.

The room that we stayed was on the 3rd floor facing the highway you can hear the cars and to top it off the AC made too much noise and no complimentry breakfaedt.I will never stay in this Hotel again

Not enough sound insulation and the rooms were too noisy from the adjacent road

The shower wasn't working properly. Shower head leaking. No exhaust vent in bathroom.

I made my reservation and pre paid a week in advance. When I arrived I was informed they were oversold and didn’t have a room for me. It sounded like it wasn’t an uncommon occurrence. Get your act together Marriott.

For them having construction around the hotel , you really couldn’t tell. Front desk was super friendly and helpful. I will definitely be staying again and looking forward to see the repairs.

Staff was extremely friendly and helpful. Hotel was quiet and clean.

The staff is the friendliest I’ve ever met. They were very accommodating and helpful.

The night staff (Brittany) was amazing, helpful and polite. The day time staff (especially the manager, Diane) was rude, loud, and never followed up with me like she said would. The internet was out for a little less than half of my stay, and i was unable to work. The temperature of the water in my shower was lukewarm. Really disappointing.. I love Marriott, but i don’t recommend this location until they improve things.

Check in was very easy & quick. The front desk lady was very sweet. The hotel seemed cleaned and the room was very quiet even though it is right next to 290.

Staff were very friendly and helpful, rooms were clean and comfortable

I was charge an extra $120 after already paying for my hotel in full before getting there. The front desk lady was extremely rude when I asked what happened and said she would have to deal with me later. Won’t be back!

It was clean and comfortable and front desk clerk was very helpful

Very rude staff, needs renovation

Property was safe but we had roaches in our room

Good location and convenient to US 290. Hotel has a no smoking sign near the doors of the rooms. Not sure whether it was smoke or just a musty/damp smell but our room had an odor. We were there for only one night. Overall, hotel was acceptable for one night stay.

The Hotel was average for the price. It was clean. The area was not a good area I suppose. I had my tailgate and both taillights stolen from my truck overnight. It took several weeks for management to look into the video surveillance and they never reported to me what they saw. Other than the theft and there not being any security the property was good.

Customer service is very good, room clean, that only thing is was kind noice from the fwy .

Check in was very easy & quick. The front desk lady was very sweet. The hotel seemed cleaned and the room was very quiet even though it is right next to 290.

industrial zone therefore too many noise at night.. Good for one or two day rests .

It was conveniently located to all the things we wanted to do. The staff was kind and professional and the property was clean and well kept!

The room that we stayed was on the 3rd floor facing the highway you can hear the cars and to top it off the AC made too much noise and no complimentry breakfaedt.I will never stay in this Hotel again

Not enough sound insulation and the rooms were too noisy from the adjacent road

Clean in a quiet area with lots of dining and shopping within a good distance

Did not see breakfeast

Didn’t like that they don’t offer breakfast for free like other hotels

Nice service, clean, has bar.

Stay was fine, but breakfast charge on my CC didn't get put through until 6 weeks later, at which point it got reported as fraud and now my CC is shut down on another business trip. Not cool.

Bar/snack bar was great after a long day

This place does not offer the continental breakfast, i thought paid for but it was not available, and the room is tiny; the electric AC unit smells really bad.

No one likes Pepsi. That’s why its always full at your kitchen.

The room that we stayed was on the 3rd floor facing the highway you can hear the cars and to top it off the AC made too much noise and no complimentry breakfaedt.I will never stay in this Hotel again

Nice Starbucks restaurant

Breakfast it was not we expected, it needs to do better job for Dining Service. I will give 2 stars.