Name: The St. Regis Bal Harbour Resort
Address: 9703 Collins Avenue, Bal Harbour, Florida, United States of America, Bal Harbour, Florida, US
Price range: US$611–US$1,141 per night
Rating: 8.67

What guests think

Reviews of The St. Regis Bal Harbour Resort frequently praise its beautiful beachfront setting and spacious rooms with striking views, while noting that high prices and occasional inconsistencies affect perceptions of value.

Service is often described as friendly and attentive, and the atmosphere feels quiet and romantic. Location earns consistent approval for direct beach access and proximity to Bal Harbour Shops, restaurants, and groceries. Common concerns include limited on site dining for dinner, sporadic maintenance or cleanliness issues, strong fragrance in some areas, and isolated pool or gym disruptions. Expect an upscale beach stay with excellent service and convenience, but verify amenities and fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Beach access is a highlight. Some guests reported issues such as a temporarily closed pool, out-of-order gym bathrooms, and a mediocre pool and beach setup.

Related guest reviews

2

Frank

6 Aug 2024

·

Stayed 1 night

I priced hotel for a mediocre pool, lounge and beach area

10

Christy

8 Aug 2025

·

Stayed 2 nights

It was an amazing trip. I highly highly recommend it. It is highly overpriced. Breakfast was like $120 for two of us, but you felt like royalty and they did everything they could to make sure you were happy. They even had champagne in the lobby all day from 10 till six.

10

Michael

22 Apr 2024

·

Stayed 4 nights

Beautiful hotel on the beach.

10

Kevin

1 Oct 2023

·

This place is fantastic. A five star stay with a great view, staff and location. They had a car service available which made it quite worth it.

10

max

19 Jan 2025

·

Stayed 9 nights

Quiet, convenient, on the beach and bal Harbour shopping in front

10

John

1 Sept 2025

·

Stayed 1 night

Hotel excellence: management, staff, gelato at check in, room size, room service menu (selection and food quality), housekeeping, proximity to shops, hotel transport to shops. Areas to improve: too much toxic room fragrance used throughout the property!! All four of us (2 rooms) were allergic and had continuous headaches, from the guest rooms (rooms had to be aired out to stay inside) and in the lobby!!

6

Mark

8 Mar 2025

·

Stayed 3 nights

There are aspects that are 5 Star and others that simply are not. For 5 stars, and the related price point, details matter. The gym bathrooms were out of order. The soaps and shampoos in the shower and bath had pumps that don’t work. They charge $77/night for a resort fee and yet the pool was not accessible because of a “chemical imbalance”. The only consolation provided was a reduction in the resort fee. There are plenty of other choices in the 5 star category that offer better value. One can accept these first world inconveniences, just not the silly room rates that go along with it.

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Cleanliness

Cleanliness feedback is mixed: some guests found spaces very clean, while others noted odors (including smoke or strong fragrance) and passable room or balcony upkeep.

Related guest reviews

8

Juan Carlos

16 Oct 2024

·

Stayed 4 nights

Should improve cleaning

2

Jorge Antonio C

14 Nov 2024

·

Stayed 1 night

I can’t believe that property is a St Regis. The building is falling apart, tubs not working, shower was flooding, matress was with a hole looks like never changed. Pillows and blankets smelled. I prepaid for the nights and was charged 2400 dollars to my credit card. Still pending on 2 of my Amex cards. Horrible experience.

10

Adel W.

23 Sept 2023

·

Stayed 1 night

Amazing. Super clean. Staff outstanding!! And the shopping nearby. Workd class.

6

Yuhe

29 Dec 2023

·

Stayed 3 nights

The hotel is aesthetically pleasing, but the overall service quality is just average. The bellboy was friendly, but the rest of the staff seemed to provide merely adequate service. They appeared somewhat aloof, as if they were more accustomed to serving old money. I had an unpleasant encounter with a rude individual while waiting for the elevator. Despite being ahead in line, this person aggressively cut in front of us and complained about our speed, although we were waiting for others to exit the elevator first. Initially, I thought this person was a guest, but upon seeing them again in the lobby the next day, I suspected they might be part of the staff. Regarding room and balcony cleanliness, it was passable, though not impressive. However, the view was indeed spectacular. It seems like the hotel might be catering to guests with higher spending expectations.

10

John

1 Sept 2025

·

Stayed 1 night

Hotel excellence: management, staff, gelato at check in, room size, room service menu (selection and food quality), housekeeping, proximity to shops, hotel transport to shops. Areas to improve: too much toxic room fragrance used throughout the property!! All four of us (2 rooms) were allergic and had continuous headaches, from the guest rooms (rooms had to be aired out to stay inside) and in the lobby!!

6

Adriana

3 Sept 2024

·

Stayed 3 nights

We have trouble with our suite, nobody make anything, we call to the front desk and they told us they will change our room, after 30 minutes later, we didn’t receive any answer, we went to the front desk and the lady that make our check in told may husband, “do you need something form me?” Her attention was more like if she was doing us a favor more than a client attention, and he told her about the room change, her answer was she didn’t even know about it, after all we decide to go for dinner, they send me and email like 1 hour later telling us they didn’t have any other room available only one room but not the one we pay for, when we arrive to the hotel, we didn’t receive any call or attention, they didn’t care even the day after; So the attention was very poor, the room it’s nice but a little bit neglected… not the best St Regis we have ever stayed… The drapes were malfunctioning, the room smelled like cigarettes, and we saw a few details in the room that make it look like nobody care about the place… so disappointed about this hotel… for sure it’s not a 5 star hotel to stay in Miami..

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Rooms

Rooms are spacious with large balconies and impressive ocean views. However, multiple reviews mention maintenance problems and, for some, strong in-room fragrance.

Related guest reviews

8

Shannon

29 Mar 2024

·

Stayed 1 night

Great place, awesome view. Would recommend.

8

Jennifer

24 Jun 2023

·

Stayed 5 nights

Fantastic location! Beachfront and right across from the shop. Close to restaurants and grocery stores. The balconies are large and have comfortable loungers. My only constructive criticism

6

todd

5 Aug 2023

·

Stayed 9 nights

Rooms need to have some maintenance , had a dryer I. The room that was no opera table, they swapped it out for one from another room, that one was better but kept sitting down befor clothes were dry ,,, ice maker in freezer was non operational , phone in room were old and would cut out after a couple of minutes or if you walked in the other room , room service food was limited , expensive , and sub par quality.... great location friendly staff

2

Jorge Antonio C

14 Nov 2024

·

Stayed 1 night

I can’t believe that property is a St Regis. The building is falling apart, tubs not working, shower was flooding, matress was with a hole looks like never changed. Pillows and blankets smelled. I prepaid for the nights and was charged 2400 dollars to my credit card. Still pending on 2 of my Amex cards. Horrible experience.

10

Alex

24 Nov 2025

·

Stayed 1 night

The room, the view, and the food were all outstanding. It was a very pleasant experience.

6

Yuhe

29 Dec 2023

·

Stayed 3 nights

The hotel is aesthetically pleasing, but the overall service quality is just average. The bellboy was friendly, but the rest of the staff seemed to provide merely adequate service. They appeared somewhat aloof, as if they were more accustomed to serving old money. I had an unpleasant encounter with a rude individual while waiting for the elevator. Despite being ahead in line, this person aggressively cut in front of us and complained about our speed, although we were waiting for others to exit the elevator first. Initially, I thought this person was a guest, but upon seeing them again in the lobby the next day, I suspected they might be part of the staff. Regarding room and balcony cleanliness, it was passable, though not impressive. However, the view was indeed spectacular. It seems like the hotel might be catering to guests with higher spending expectations.

10

John

1 Sept 2025

·

Stayed 1 night

Hotel excellence: management, staff, gelato at check in, room size, room service menu (selection and food quality), housekeeping, proximity to shops, hotel transport to shops. Areas to improve: too much toxic room fragrance used throughout the property!! All four of us (2 rooms) were allergic and had continuous headaches, from the guest rooms (rooms had to be aired out to stay inside) and in the lobby!!

10

IBRAHIM

17 Feb 2023

·

Stayed 6 nights

Friendly and professional staff. Comfortable room with nice ocean view.

6

Adriana

3 Sept 2024

·

Stayed 3 nights

We have trouble with our suite, nobody make anything, we call to the front desk and they told us they will change our room, after 30 minutes later, we didn’t receive any answer, we went to the front desk and the lady that make our check in told may husband, “do you need something form me?” Her attention was more like if she was doing us a favor more than a client attention, and he told her about the room change, her answer was she didn’t even know about it, after all we decide to go for dinner, they send me and email like 1 hour later telling us they didn’t have any other room available only one room but not the one we pay for, when we arrive to the hotel, we didn’t receive any call or attention, they didn’t care even the day after; So the attention was very poor, the room it’s nice but a little bit neglected… not the best St Regis we have ever stayed… The drapes were malfunctioning, the room smelled like cigarettes, and we saw a few details in the room that make it look like nobody care about the place… so disappointed about this hotel… for sure it’s not a 5 star hotel to stay in Miami..

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and professional. A minority reported poor front-desk responsiveness or average service.

Related guest reviews

10

Penina

17 Feb 2023

·

Stayed 2 nights

We had a wonderful stay. Service was great all around.

10

Amy

1 Aug 2025

·

Stayed 3 nights

Incredible property and even better service and staff; excellent in all aspects.

2

Nicholas

13 Jun 2023

·

Stayed 4 nights

The front desk was atrocious. My uber eats were not delivered for over an hour and half. manager not helpful. prices exorbitant for what you receive. many other hotels in Miami that are much better and a lot less expensive.

10

Michael

9 Nov 2023

·

Stayed 1 night

The service from check in to check out was incredible!

10

Gerald

21 Apr 2025

·

Stayed 2 nights

The staff is very attentive to every need.

10

Raul

7 Sept 2025

·

Stayed 2 nights

We are locals and wanted a quiet and romantic time to celebrate our anniversary. This place was amazing and the staff were even better. We will definitely be back again soon.

10

Eric

14 Oct 2024

·

Stayed 4 nights

Staff was excellent.

10

Sharese

10 Jun 2024

·

Stayed 2 nights

Hospitality was superb

6

Adriana

3 Sept 2024

·

Stayed 3 nights

We have trouble with our suite, nobody make anything, we call to the front desk and they told us they will change our room, after 30 minutes later, we didn’t receive any answer, we went to the front desk and the lady that make our check in told may husband, “do you need something form me?” Her attention was more like if she was doing us a favor more than a client attention, and he told her about the room change, her answer was she didn’t even know about it, after all we decide to go for dinner, they send me and email like 1 hour later telling us they didn’t have any other room available only one room but not the one we pay for, when we arrive to the hotel, we didn’t receive any call or attention, they didn’t care even the day after; So the attention was very poor, the room it’s nice but a little bit neglected… not the best St Regis we have ever stayed… The drapes were malfunctioning, the room smelled like cigarettes, and we saw a few details in the room that make it look like nobody care about the place… so disappointed about this hotel… for sure it’s not a 5 star hotel to stay in Miami..

10

yosef

30 May 2025

·

Stayed 3 nights

Most amazing place. Customer service was remarkable.

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Location

Beachfront location across from Bal Harbour Shops earns strong approval, with easy access to dining and groceries and a quiet setting.

Related guest reviews

8

Jennifer

24 Jun 2023

·

Stayed 5 nights

Fantastic location! Beachfront and right across from the shop. Close to restaurants and grocery stores. The balconies are large and have comfortable loungers. My only constructive criticism

10

Adel W.

23 Sept 2023

·

Stayed 1 night

Amazing. Super clean. Staff outstanding!! And the shopping nearby. Workd class.

10

Michael

22 Apr 2024

·

Stayed 4 nights

Beautiful hotel on the beach.

10

Kevin

1 Oct 2023

·

This place is fantastic. A five star stay with a great view, staff and location. They had a car service available which made it quite worth it.

10

max

19 Jan 2025

·

Stayed 9 nights

Quiet, convenient, on the beach and bal Harbour shopping in front

10

John

1 Sept 2025

·

Stayed 1 night

Hotel excellence: management, staff, gelato at check in, room size, room service menu (selection and food quality), housekeeping, proximity to shops, hotel transport to shops. Areas to improve: too much toxic room fragrance used throughout the property!! All four of us (2 rooms) were allergic and had continuous headaches, from the guest rooms (rooms had to be aired out to stay inside) and in the lobby!!

10

Nataliya

11 Feb 2025

·

Stayed 5 nights

Great hotel, great location

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Dining

On site dining feels limited for dinner, with some finding room service options expensive or subpar; several used delivery. Others praised food quality and breakfast, though prices can be high.

Related guest reviews

2

Nicholas

13 Jun 2023

·

Stayed 4 nights

The front desk was atrocious. My uber eats were not delivered for over an hour and half. manager not helpful. prices exorbitant for what you receive. many other hotels in Miami that are much better and a lot less expensive.

6

todd

5 Aug 2023

·

Stayed 9 nights

Rooms need to have some maintenance , had a dryer I. The room that was no opera table, they swapped it out for one from another room, that one was better but kept sitting down befor clothes were dry ,,, ice maker in freezer was non operational , phone in room were old and would cut out after a couple of minutes or if you walked in the other room , room service food was limited , expensive , and sub par quality.... great location friendly staff

8

Paulo

14 Oct 2025

·

Stayed 7 nights

Hotel is really good. Should have more and better dining options on site.

10

Christy

8 Aug 2025

·

Stayed 2 nights

It was an amazing trip. I highly highly recommend it. It is highly overpriced. Breakfast was like $120 for two of us, but you felt like royalty and they did everything they could to make sure you were happy. They even had champagne in the lobby all day from 10 till six.

10

Alex

24 Nov 2025

·

Stayed 1 night

The room, the view, and the food were all outstanding. It was a very pleasant experience.

2

JEFF

5 Dec 2022

·

Stayed 1 night

No restaurant for real dinner. Only some small dishes and burgers. The taste of the burgers were terrible. Why doesn’t it have a restaurant that can provide fine dining as it’s a 5 star hotel? We ordered Uber eats for dinner

10

John

1 Sept 2025

·

Stayed 1 night

Hotel excellence: management, staff, gelato at check in, room size, room service menu (selection and food quality), housekeeping, proximity to shops, hotel transport to shops. Areas to improve: too much toxic room fragrance used throughout the property!! All four of us (2 rooms) were allergic and had continuous headaches, from the guest rooms (rooms had to be aired out to stay inside) and in the lobby!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$1,818
February	US$2,221
March	US$2,022
April	US$2,255
May	US$1,741
June	US$2,174
July	US$1,447
August	US$740
September	US$684
October	US$851
November	US$1,285
December	US$2,106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $611	17 $877	18 $877	19 $877
20 $641	21 $655	22 $642	23 $655	24 $710	25 $789	26 $789
27 $777	28 $794	29 $784	30 $761

Su	Mo	Tu	We	Th	Fr	Sa
				1 $761	2 $1,052	3 $1,052
4 $837	5 $837	6 $998	7 $837	8 $832	9 $1,052	10 $1,113
11 $825	12 $837	13 $837	14 $837	15 $837	16 $1,081	17 $1,045
18 $837	19 $837	20 $825	21 $837	22 $837	23 $1,052	24 $1,141
25 $881	26 $832	27 $837	28 $881	29 $837	30 $1,114	31 $1,052

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Ocean View (Balcony)

Deluxe Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Tub)

Grand Room, 1 King Bed, Ocean View (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Grand Room, 2 Queen Beds, Ocean View

Signature Suite, 4 Bedrooms, Balcony, Ocean View

Royal Suite, 2 Bedrooms

Deluxe Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Tub)

Presidential Suite, 2 Bedrooms, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View (Mobility Hearing Access, Roll-In Shower)

Grand Room, 1 King Bed, Ocean View

Grand Room, 2 Queen Beds, Ocean View (Mobility Accessible, Tub)

Suite, 1 Bedroom, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View (Balcony)

Room, 1 King Bed, Ocean View

Grand Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

Grand Room, 1 King Bed, Ocean View (Mobility Hearing Accessible, Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The St. Regis Bal Harbour Resort

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Prices for upcoming dates