Is parking available at the hotel?

Free self-parking is available on-site, but it is limited. No reservation is required.

Does the hotel allow pets?

No pets or service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:30. Early or late check-in/check-out arrangements can be made by contacting the property at least 48 hours before arrival.

Are airport shuttle services available?

Airport shuttle services are available, but pricing details are not specified.

What accessibility features does the hotel offer?

The hotel features elevators and step-free entrances, making it accessible for guests with disabilities.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Panama City, within a 5-minute drive of Paseo de Las Bovedas and Albrook Shopping Mall. It is approximately 2.6 miles from Multiplaza Pacific Mall and 4.1 miles from Amador Causeway.

What are the policies for children staying at the hotel?

One child aged 6 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Residencial Hotel Palazzo - Panama City

Average nightly price at Residencial & Hotel Palazzo by month, last 12 months (USD)
Month	Average price
January	US$29
February	US$29
March	US$28
April	US$29
May	US$28
June	US$30
July	US$29
August	US$31
September	US$30
October	US$28
November	US$28
December	US$28

What guests think

Reviews of Residencial & Hotel Palazzo portray a very budget, bare-bones stay with mixed experiences: many appreciate the low price, basic comfort, and proximity to Casco Viejo and the metro, while others highlight significant noise.

Service is frequently praised as friendly and helpful, with some standout assistance, though a few guests encountered poor or unwelcoming treatment. Rooms are extremely basic and dated, with multiple reviews citing hard mattresses, thin walls, minimal bedding, and occasional Wi-Fi blips; some noted spacious rooms, views, and effective air conditioning. Cleanliness feedback is split between very clean rooms with daily housekeeping and reports of dirty linens, dust, and pests. Expect a simple, low-cost base best for price-focused travellers who can accept limited amenities and trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are very limited; guests report no toiletries, a listed pool not actually available, small parking, and elevator problems.

Related guest reviews

2

William

8 Apr 2024

·

Stayed 1 night

Entramos a los estacionamientos y la puerta que conecta con el lobby estaba dañada... Todo está muy sucio y lleno de polvo... La atención fue PESIMA prácticamente querían que nos largaramos... Lo muestran como que tiene piscina cuando en realidad no la tienen...

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8

Fei

13 Feb 2023

·

Stayed 2 nights

Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night. Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects. A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips. I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.

2

Mark

16 Apr 2023

·

Stayed 3 nights

Every cab driver told me it was unsafe to walk around the hotel. It had ZERO amenities. There was a bed, harder than the tile floor. just a sheet, no blankets, no bathroom amenities at all. The air conditioner was pointed directly at your head! 2 towels, no face or bath towels. In visiting now 110 countries this was thr worst place I've ever stayed at!!!

4

KODJOVI MAWULI

20 Sept 2024

·

Stayed 1 night

Cheap option to stay in the city. Basic amenities. Don’t expect much.

10

Robert

20 Nov 2024

·

Stayed 5 nights

One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.

8

S.

14 Feb 2022

·

Stayed 1 night

One night stay. Good, clean, basic hotel. I\'d describe it as "bare bones" which is no more than I\'d expect for $41, tax included. The service was exemplary. The room was large, well equipped and clean! Well situated a couple blocks from Metro Station Lotería and about 4 blocks from the coast walkway.

2

David

13 Jan 2024

·

Stayed 1 night

Primero estacionamiento para auto muy pequeño,elevador no funciona al 100 , habitación piso sucio ,control de tv no funciona,agua caliente no funciona al 100 y para rematar muchas personas gritando altas hora todo fue error reservar ayi solo recibí la amabilidad del celador de mi parte no lo recomiendo...

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10

Alexis

1 Apr 2024

·

Stayed 1 night

Cuenta con lo justo y necesario

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2

Ramdy

27 Jan 2022

·

Stayed 1 night

first room they gave us was not cleaned, the next room was left opened and i was afraid to enter because it was so dark. the bed was rock. there were no toiletries. bad ac. pictures look great but its nothing like those pictures.

6

Gabriel

19 Jul 2022

·

Stayed 1 night

Que no tenía ni los servicios comunes de un hotel cómo shampoo, creo que eso es mucho! Todo estaba húmedo y las instalaciones era viejas, tenía un elevador que sentía que se quedaba atorado

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Cleanliness

Cleanliness is inconsistent: several guests found rooms very clean with daily housekeeping, while others reported dirty rooms, smelly or grey linens, dust, and pests.

Related guest reviews

2

William

8 Apr 2024

·

Stayed 1 night

Entramos a los estacionamientos y la puerta que conecta con el lobby estaba dañada... Todo está muy sucio y lleno de polvo... La atención fue PESIMA prácticamente querían que nos largaramos... Lo muestran como que tiene piscina cuando en realidad no la tienen...

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2

Sharmila

18 Apr 2024

·

Stayed 5 nights

This was nasty smelly and the white towels and sheets was grey i let 5mins after i arrived at the hotel

2

Graciela

29 Sept 2023

·

Stayed 1 night

It was a terrible experience. The place was invaded with cockroaches. I don’t recommend no one to stay in there.

6

Anecia

8 Feb 2024

·

Stayed 8 nights

The hotel was very clean they clean my room everyday.

10

William

6 Feb 2022

·

Stayed 2 nights

Exceptional hotel. Extremely clean. Very attentive staff. Superb value. Excellent location

2

Ruth

3 Oct 2022

·

Stayed 12 nights

Lugar sucio, otras personas con música a las 3am. Tuvimos que quejarnos por el ruido, limpieza pobre. La tarjeta de la habitación no funcionaba bien.

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10

Kenneth

19 Sept 2022

·

Stayed 1 night

La limpieza y el aseo

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2

michel

2 Oct 2022

·

Stayed 1 night

J'ai séjourné plusieurs fois dans cet hôtel il y a de cela quelques mois en arrière .Je pensais y retrouver le même confort; Or le ménage n'était pas fait ;La poubelle de la salle de bain n'était pas vidée. Les wc présentaient des traces de souillures ; il n'y avait qu'un seul drap trop petit sur le lit ,Il ne tenait pas en place aucun drap pour se couvrir le sol était sale et enfin le téléviseur ne fonctionnait pas ;Je suis arrivé épuisé par mon voyage depuis Paris je n'ai donc pas demandé à changer de chambre .SI je retourne un jour dans cet hôtel je demanderai à voir la chambre avant de m'installer . Je n'ai pas pris de photos car j'ignorai avoir à remplir ce document.

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10

thalita

21 Feb 2026

·

Stayed 1 night

Excelente! Muito melhor do que o esperado. Ao chegar no check-in um rapaz, muito atencioso nos recebeu, não perguntei o nome dele, mas nos passou todas as instruções de passeio em casco e canal do Panamá. Foi muito solicito mesmo. O hotel é mais express, mas tivemos todas as nossas necessidades atendidas. Cama confortável, chuveiro bom e com boa vazão, quarto e banheiro limpos. Pelo valor, muito justo. O hotel fica a 2k de casco viejo e foi perfeito, de uber dava menos de USD 3, deu para passear bastante e aproveitar. Há um mercado maior na esquina e como no outro dia fomos a San Blas, foi providencial. Não há frigobar no quarto, mas não sentimos falta por 1 noite, e também não tinha secador de cabelo no quarto, nem na recepção. De resto, atendeu excelentemente bem!

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10

Oshin

19 Oct 2022

·

Stayed 4 nights

I love the room it was neat and clean always and the bathroom too💖 I love the view 🌅 the way how I can woke up and see the beautiful rising Sun☀️. It was amazing .and the customers service was excellent 💞💗😘😘 I love the workers ,💖💖💞💞

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AI-generated summary based on recent guest reviews

Rooms

Rooms are extremely basic and dated; many cite very hard mattresses, thin walls and noise, and minimal bedding. Some noted large rooms, views, working A/C and hot water, and occasional Wi-Fi blips.

Related guest reviews

8

Fei

13 Feb 2023

·

Stayed 2 nights

Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night. Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects. A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips. I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.

2

Mark

16 Apr 2023

·

Stayed 3 nights

Every cab driver told me it was unsafe to walk around the hotel. It had ZERO amenities. There was a bed, harder than the tile floor. just a sheet, no blankets, no bathroom amenities at all. The air conditioner was pointed directly at your head! 2 towels, no face or bath towels. In visiting now 110 countries this was thr worst place I've ever stayed at!!!

4

Ken

14 Apr 2023

·

Stayed 7 nights

The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..

10

Robert

20 Nov 2024

·

Stayed 5 nights

One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.

8

S.

14 Feb 2022

·

Stayed 1 night

One night stay. Good, clean, basic hotel. I\'d describe it as "bare bones" which is no more than I\'d expect for $41, tax included. The service was exemplary. The room was large, well equipped and clean! Well situated a couple blocks from Metro Station Lotería and about 4 blocks from the coast walkway.

4

guillaume

14 Dec 2022

·

Stayed 19,335 nights

Much too noise, wall are so thin, you can hear everything on the entire floor. Mastress is a disaster, not even flat, so hard... Anyway terrible night.

2

Ramdy

27 Jan 2022

·

Stayed 1 night

first room they gave us was not cleaned, the next room was left opened and i was afraid to enter because it was so dark. the bed was rock. there were no toiletries. bad ac. pictures look great but its nothing like those pictures.

2

Sengphet

1 Feb 2023

·

Stayed 1 night

Cheap or not I almost ran out that place! If I hadn’t been alone I would have left. It’s infested with roaches. The bed is like a prison bed and they don’t give blankets just a thin white sheet. I slept with the lights on praying that it scares the roaches from coming around me! I did not sleep well as soon as there was sun I was gone!

6

Darrion

15 May 2025

·

Stayed 1 night

The room was adequate for the price. The bed was actually comfortable. The area is probably not the safest. My biggest complaint would be the noise and how thin the walls are. It's a bit hard to fall asleep to the sounds of moaning and clapping, but it is what it is. You get what you pay for.

10

Oshin

19 Oct 2022

·

Stayed 4 nights

I love the room it was neat and clean always and the bathroom too💖 I love the view 🌅 the way how I can woke up and see the beautiful rising Sun☀️. It was amazing .and the customers service was excellent 💞💗😘😘 I love the workers ,💖💖💞💞

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, helpful staff and prompt assistance; a few experienced poor or unwelcoming service or issues at check-in.

Related guest reviews

2

William

8 Apr 2024

·

Stayed 1 night

Entramos a los estacionamientos y la puerta que conecta con el lobby estaba dañada... Todo está muy sucio y lleno de polvo... La atención fue PESIMA prácticamente querían que nos largaramos... Lo muestran como que tiene piscina cuando en realidad no la tienen...

Translate

4

Ken

14 Apr 2023

·

Stayed 7 nights

The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..

10

Robert

20 Nov 2024

·

Stayed 5 nights

One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.

8

Nelly

14 Sept 2022

·

Stayed 4 nights

Regular los cuartos.y lo q me gusto fue la disponibilidad del personal para solucionar cualquier cosa q no nos gustara.la atencion al publico muy buena.

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8

S.

14 Feb 2022

·

Stayed 1 night

One night stay. Good, clean, basic hotel. I\'d describe it as "bare bones" which is no more than I\'d expect for $41, tax included. The service was exemplary. The room was large, well equipped and clean! Well situated a couple blocks from Metro Station Lotería and about 4 blocks from the coast walkway.

2

David

13 Jan 2024

·

Stayed 1 night

Primero estacionamiento para auto muy pequeño,elevador no funciona al 100 , habitación piso sucio ,control de tv no funciona,agua caliente no funciona al 100 y para rematar muchas personas gritando altas hora todo fue error reservar ayi solo recibí la amabilidad del celador de mi parte no lo recomiendo...

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2

Ramdy

27 Jan 2022

·

Stayed 1 night

first room they gave us was not cleaned, the next room was left opened and i was afraid to enter because it was so dark. the bed was rock. there were no toiletries. bad ac. pictures look great but its nothing like those pictures.

10

William

6 Feb 2022

·

Stayed 2 nights

Exceptional hotel. Extremely clean. Very attentive staff. Superb value. Excellent location

2

Ruth

3 Oct 2022

·

Stayed 12 nights

Lugar sucio, otras personas con música a las 3am. Tuvimos que quejarnos por el ruido, limpieza pobre. La tarjeta de la habitación no funcionaba bien.

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10

thalita

21 Feb 2026

·

Stayed 1 night

Excelente! Muito melhor do que o esperado. Ao chegar no check-in um rapaz, muito atencioso nos recebeu, não perguntei o nome dele, mas nos passou todas as instruções de passeio em casco e canal do Panamá. Foi muito solicito mesmo. O hotel é mais express, mas tivemos todas as nossas necessidades atendidas. Cama confortável, chuveiro bom e com boa vazão, quarto e banheiro limpos. Pelo valor, muito justo. O hotel fica a 2k de casco viejo e foi perfeito, de uber dava menos de USD 3, deu para passear bastante e aproveitar. Há um mercado maior na esquina e como no outro dia fomos a San Blas, foi providencial. Não há frigobar no quarto, mas não sentimos falta por 1 noite, e também não tinha secador de cabelo no quarto, nem na recepção. De resto, atendeu excelentemente bem!

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Location

Convenient for Casco Viejo and the Lotería metro, with shops nearby. Some guests perceived the surrounding area as unsafe at night.

Related guest reviews

8

Fei

13 Feb 2023

·

Stayed 2 nights

Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night. Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects. A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips. I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.

2

Mark

16 Apr 2023

·

Stayed 3 nights

Every cab driver told me it was unsafe to walk around the hotel. It had ZERO amenities. There was a bed, harder than the tile floor. just a sheet, no blankets, no bathroom amenities at all. The air conditioner was pointed directly at your head! 2 towels, no face or bath towels. In visiting now 110 countries this was thr worst place I've ever stayed at!!!

10

Robert

20 Nov 2024

·

Stayed 5 nights

One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.

8

S.

14 Feb 2022

·

Stayed 1 night

One night stay. Good, clean, basic hotel. I\'d describe it as "bare bones" which is no more than I\'d expect for $41, tax included. The service was exemplary. The room was large, well equipped and clean! Well situated a couple blocks from Metro Station Lotería and about 4 blocks from the coast walkway.

8

Donald

12 Dec 2021

·

Stayed 6 nights

Friendly staff, grocery store one block away, restaurant's and bar's close, site seeing a little more expensive, than I thought, over all it's not bad for the price..But no one spoke English, that was strange to me,..

10

Moryma

26 Feb 2022

·

Stayed 5 nights

Muy buena ubicación recomendable

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8

Esther María

25 Aug 2023

·

Stayed 3 nights

Buena ubicación

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10

William

6 Feb 2022

·

Stayed 2 nights

Exceptional hotel. Extremely clean. Very attentive staff. Superb value. Excellent location

10

thalita

21 Feb 2026

·

Stayed 1 night

Excelente! Muito melhor do que o esperado. Ao chegar no check-in um rapaz, muito atencioso nos recebeu, não perguntei o nome dele, mas nos passou todas as instruções de passeio em casco e canal do Panamá. Foi muito solicito mesmo. O hotel é mais express, mas tivemos todas as nossas necessidades atendidas. Cama confortável, chuveiro bom e com boa vazão, quarto e banheiro limpos. Pelo valor, muito justo. O hotel fica a 2k de casco viejo e foi perfeito, de uber dava menos de USD 3, deu para passear bastante e aproveitar. Há um mercado maior na esquina e como no outro dia fomos a San Blas, foi providencial. Não há frigobar no quarto, mas não sentimos falta por 1 noite, e também não tinha secador de cabelo no quarto, nem na recepção. De resto, atendeu excelentemente bem!

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6

Darrion

15 May 2025

·

Stayed 1 night

The room was adequate for the price. The bed was actually comfortable. The area is probably not the safest. My biggest complaint would be the noise and how thin the walls are. It's a bit hard to fall asleep to the sounds of moaning and clapping, but it is what it is. You get what you pay for.

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $29	2 $29	3 $28	4 $30	5 $30	6 $29	7 $30
8 $29	9 $30	10 $30	11 $29	12 $29	13 $30	14 $30
15 $30	16 $30	17 $30	18 $30	19 $30	20 $30	21 $30
22 $29	23 $30	24 $30	25 $30	26 $30	27 $30	28 $30
29 $30	30 $29

Residencial & Hotel Palazzo

Prices for Residencial & Hotel Palazzo

Monthly average prices

About this property

Location

Room options

Family Room

Deluxe Suite

Standard Double Room, 1 Double Bed

Basic Double Room, 2 Double Beds

Guest reviews of Residencial & Hotel Palazzo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Residencial & Hotel Palazzo

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $30	28 $34	29 $29	30 $29	31 $29