The Clubhouse

Disappointed that it was not what was advertised on your website. There was no restaurant or bar as the description stated. When we look for a weekend away those are two of our must have. It was just a B&B which for me was very over priced. The staff were friendly and the rooms were clean.

The hotel itself is ok, a bit dated but not bad. We stayed two nights and the room didn’t get made or towels changed in between. Even after telling reception we had no towels and would need some for when we got back from our meal to use in the morning, we still had none and the reception isn’t manned after the bar closes, which was about 9.30!!

Very comfortable facility and rooms with a restaurant option for supper.

On arrival at the hotel I had to contact a mobile number that was not the correct recognised number. I then called the number of the hotel nearby "West End Hotel". After a couple of minutes I was let into the hotel. I was given the key to Room 6 (1 key). My hotel stay was 2 nights (Sunday / Monday). On the second day and returning to the hotel the front door was locked. I then let myself into the hotel by using my key for room 6 (is this worrying or not). The hotel was not open for business i.e. Bar or Restaurant. Only the rooms were let out. I was informed that the hotel would be open for business after 1st April. Room was clean and shower room (en-suite) was clean. Food at the West End Hotel was nice and reasonably priced. The 1 key access to the hotel and Room 6 leaves a lot to be desired. The hotel must address this issue. On arrival at the hotel on the Sunday the 1 key wasn't an issue as I believe that I was the only occupant of the hotel on Sunday. The hotel had additional rooms let on the Monday.

Very expensive for a B&B no evening restaurant and even the bar closed at 8:00 pm. People coming and going all night. Used to be so good but won’t be rushing back now.

The room was the best we stayed in. The restaurant had good food. Just understaffed

Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.

Horrible with nothing open and no one around. Eventually got keys to the smallest room and a bathroom that smelt of fish!

Disappointed that it was not what was advertised on your website. There was no restaurant or bar as the description stated. When we look for a weekend away those are two of our must have. It was just a B&B which for me was very over priced. The staff were friendly and the rooms were clean.

The hotel itself is ok, a bit dated but not bad. We stayed two nights and the room didn’t get made or towels changed in between. Even after telling reception we had no towels and would need some for when we got back from our meal to use in the morning, we still had none and the reception isn’t manned after the bar closes, which was about 9.30!!

Stayed with my family in a top floor room. The owners/hosts are lovely, nothing is too much trouble. I felt they genuinely cared about our stay, the room was spotlessly clean , comfy and modern. Would stay again in a heart beat. Keep up the great work. A+++++

was very clean and tidy ...will stay there again one let down was there was no staff available when i turned up to book in so had to come back later

Very well kept hotel in a quiet neighborhood. Easy walk to the beach or shops.

The amenities, as well as the high-level of cleanliness at the Clubhouse was very comforting but what truly made our stay special was Simon and his family, who own and run this establishment. We arrived fairly late after check-in time, but Simon, and one of his children met us, walked us to the room, and made sure that we were at ease while also recommending a good spot that was close for us to grab dinner, even though it was late. They know every part of the town and go out of their way to make their guests feel extra special, and it did not go unnoticed. I witnessed them in the mornings, making their way around to each table to make sure that the guests were well taken care of and have a friendly chat. We are eager to return and stay there the next time we visit Scotland again from the United States.

Access was by key safe and I Couldn’t get the key out of the key safe on the first night, So no access to my room and had to go to relatives for the night . The hotel was very clean, warm and comfortable accommodation. Would stay again

Quiet, clean hotel near the Nairn Golf Club and city center

Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.

Horrible with nothing open and no one around. Eventually got keys to the smallest room and a bathroom that smelt of fish!

We had a lovely large room #12 with 2 sofas and a king bed and large tv. Made for good room time after walking down to dinner on the seashore

The bedroom and bathroom were excellent size and nicely decorated. The breakfast was excellent and the host very attentive to guests. The location was ideal to local beaches and Inverness and had a great town with excellent restaurants and shops.

Fab room

Brilliant staff, lovely breakfast and very accommodating, rooms comfortable. Made you feel right at home.

We only spent two nights here. Room is nice and large, many windows for breezes and a larger bathroom. Bathroom needs a window covering, but nicely set up and the staff/owners/managers are great. Really nice location.

The accommodation was quite pleasant. It was very low-key with just about everything "do as you please." We rarely saw the staff but when we did they were pleasant and helpful. The sofa bed in an area separated from the bedroom by a door was a real surprise. This suited us very well as the sofa bed was entirely satisfactory as a second bed.

The room was the best we stayed in. The restaurant had good food. Just understaffed

The bed was very comfy. But stairs very steep to 3rd floor and shower very small. Would have been nice to have a cloth floor mat- not a cheap paper floor mat. I liked the cozy room up in the eves of the 3rd floor.

Horrible with nothing open and no one around. Eventually got keys to the smallest room and a bathroom that smelt of fish!

Lovely stay... We were very comfortable and slept well . The property is dated and it will be exciting to see what it will be after the renovation!

The hotel itself is ok, a bit dated but not bad. We stayed two nights and the room didn’t get made or towels changed in between. Even after telling reception we had no towels and would need some for when we got back from our meal to use in the morning, we still had none and the reception isn’t manned after the bar closes, which was about 9.30!!

Simon, Jen and the children are lovely and could not have done more. Felt like we stayed with friends in the guest bedroom. Cannot thank them enough.

Stayed with my family in a top floor room. The owners/hosts are lovely, nothing is too much trouble. I felt they genuinely cared about our stay, the room was spotlessly clean , comfy and modern. Would stay again in a heart beat. Keep up the great work. A+++++

Totale assenza di personale

On arrival at the hotel I had to contact a mobile number that was not the correct recognised number. I then called the number of the hotel nearby "West End Hotel". After a couple of minutes I was let into the hotel. I was given the key to Room 6 (1 key). My hotel stay was 2 nights (Sunday / Monday). On the second day and returning to the hotel the front door was locked. I then let myself into the hotel by using my key for room 6 (is this worrying or not). The hotel was not open for business i.e. Bar or Restaurant. Only the rooms were let out. I was informed that the hotel would be open for business after 1st April. Room was clean and shower room (en-suite) was clean. Food at the West End Hotel was nice and reasonably priced. The 1 key access to the hotel and Room 6 leaves a lot to be desired. The hotel must address this issue. On arrival at the hotel on the Sunday the 1 key wasn't an issue as I believe that I was the only occupant of the hotel on Sunday. The hotel had additional rooms let on the Monday.

The bedroom and bathroom were excellent size and nicely decorated. The breakfast was excellent and the host very attentive to guests. The location was ideal to local beaches and Inverness and had a great town with excellent restaurants and shops.

The amenities, as well as the high-level of cleanliness at the Clubhouse was very comforting but what truly made our stay special was Simon and his family, who own and run this establishment. We arrived fairly late after check-in time, but Simon, and one of his children met us, walked us to the room, and made sure that we were at ease while also recommending a good spot that was close for us to grab dinner, even though it was late. They know every part of the town and go out of their way to make their guests feel extra special, and it did not go unnoticed. I witnessed them in the mornings, making their way around to each table to make sure that the guests were well taken care of and have a friendly chat. We are eager to return and stay there the next time we visit Scotland again from the United States.

Access was by key safe and I Couldn’t get the key out of the key safe on the first night, So no access to my room and had to go to relatives for the night . The hotel was very clean, warm and comfortable accommodation. Would stay again

Warm welcome and team

This was a last minute booking. I had no idea what I had booked. We were at dinner and Simon messaged us asking what time we were arriving, this was when I realized it was a guesthouse. He was very pleasant and kind. Normally check-in is before 9 pm and we didn't get there until 10:30. We were thankful for his graciousness. Breakfast was included and cooked to order. It was lovely and a great way to start our day. The colour scheme was fun and bright and again Simon was on top of everything. We arrived left and left early. If we were back in the area, we would definitely stay here again.

Surrounding enviro dirty otherwise OK

The breakfast was lovely shops nearby . The staff were a very kind family . A plus!

We had a lovely large room #12 with 2 sofas and a king bed and large tv. Made for good room time after walking down to dinner on the seashore

Very well kept hotel in a quiet neighborhood. Easy walk to the beach or shops.

The bedroom and bathroom were excellent size and nicely decorated. The breakfast was excellent and the host very attentive to guests. The location was ideal to local beaches and Inverness and had a great town with excellent restaurants and shops.

Bien placé. Propre. À quelques minutes de marche de tout.

Super séjour à Nairn !

We only spent two nights here. Room is nice and large, many windows for breezes and a larger bathroom. Bathroom needs a window covering, but nicely set up and the staff/owners/managers are great. Really nice location.

Quiet, clean hotel near the Nairn Golf Club and city center

Disappointed that it was not what was advertised on your website. There was no restaurant or bar as the description stated. When we look for a weekend away those are two of our must have. It was just a B&B which for me was very over priced. The staff were friendly and the rooms were clean.

The breakfast was lovely shops nearby . The staff were a very kind family . A plus!

Very comfortable facility and rooms with a restaurant option for supper.

Very expensive for a B&B no evening restaurant and even the bar closed at 8:00 pm. People coming and going all night. Used to be so good but won’t be rushing back now.

The bedroom and bathroom were excellent size and nicely decorated. The breakfast was excellent and the host very attentive to guests. The location was ideal to local beaches and Inverness and had a great town with excellent restaurants and shops.

Brilliant staff, lovely breakfast and very accommodating, rooms comfortable. Made you feel right at home.

The amenities, as well as the high-level of cleanliness at the Clubhouse was very comforting but what truly made our stay special was Simon and his family, who own and run this establishment. We arrived fairly late after check-in time, but Simon, and one of his children met us, walked us to the room, and made sure that we were at ease while also recommending a good spot that was close for us to grab dinner, even though it was late. They know every part of the town and go out of their way to make their guests feel extra special, and it did not go unnoticed. I witnessed them in the mornings, making their way around to each table to make sure that the guests were well taken care of and have a friendly chat. We are eager to return and stay there the next time we visit Scotland again from the United States.

This was a last minute booking. I had no idea what I had booked. We were at dinner and Simon messaged us asking what time we were arriving, this was when I realized it was a guesthouse. He was very pleasant and kind. Normally check-in is before 9 pm and we didn't get there until 10:30. We were thankful for his graciousness. Breakfast was included and cooked to order. It was lovely and a great way to start our day. The colour scheme was fun and bright and again Simon was on top of everything. We arrived left and left early. If we were back in the area, we would definitely stay here again.

The room was the best we stayed in. The restaurant had good food. Just understaffed

Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.