Is parking available at the property?

Free self parking is available on-site. Parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is included for guests. The specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of $25.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. Specific details about room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Henderson, within a 5-minute drive of the Henderson Institute Historical Museum and McGregor Hall. It is approximately 22.4 miles from Lake Gaston and 2.6 miles from Owen Davis Park.

What are the policies for guests staying with children?

Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of $25.00 per night. Guests should contact the property directly to request availability and confirmation.

Quality Inn Henderson I-85 Hotel - Henderson

Average nightly price at Quality Inn Henderson I-85 by month, last 12 months (USD)
Month	Average price
January	US$67
February	US$70
March	US$76
April	US$76
May	US$75
June	US$71
July	US$72
August	US$76
September	US$73
October	US$72
November	US$72
December	US$69

What guests think

At Quality Inn Henderson I-85, reviews are mixed: some guests find friendly staff and budget value, while many others report dated, poorly maintained accommodations, noise, neighborhood safety concerns, and amenities such as the pool or hot water not working.

Cleanliness feedback ranges widely, with repeated complaints about filthy bathrooms, hair or stains on bedding, and smoke smells, alongside occasional reports of very clean rooms. Service ranges from kind, accommodating front desk experiences to unresponsive or combative interactions, refund and booking issues, and a cash-only deposit at check-in. Overall, expect a budget stay with significant variability in upkeep, comfort, and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note the pool is closed or filled with dirt, and several report no hot water. There are also maintenance issues like broken in-room appliances.

Related guest reviews

2

Rennie

19 Dec 2025

·

Stayed 1 night

Hotel requested a $100 "Cash only" deposit for non-smoking room at check in and would not accept a credit card. Property is worn, dirty and in need of repair. Room had peeling paint, stained linens, stains and cracks in bath fixtures, non working alarm clock display and visible dirt on walls and doors.

4

Chenoa

13 Apr 2025

·

Stayed 3 nights

Reserved non smoking but room smelt of smoke. Pictures show pool it was filled with dirt and grass. Refrigerator didn’t work good ruined. Had to find towel when asked for on the second night. No room service came to clean our room. Loud music at 6 am on a Saturday morning from parking lot. Women standing outside our window talking loud at 1:30 am.

4

mukesh

19 Oct 2024

·

Stayed 1 night

Motel does not look like any franchise motel. Not worth such a high price. Looks like run down property.

6

Kathleen

15 Nov 2025

·

Stayed 1 night

The motel is in serious need of repairs and updates. Evening check in makes it clear that it is not a safe neighborhood which is an ominous beginning to a stay in a new location.

6

Horace

24 Jul 2023

·

Stayed 2 nights

Whoever owns the property should take the title quality off the sign improperly staffed and the maintenance person should not be allowed to do anything because they have no idea what they are doing, the cleaning people are just as sloppy as the room is

2

Jessica

8 Feb 2025

·

Stayed 1 night

No hot water cold shower

8

LaToria

21 May 2023

·

Stayed 1 night

So when I got there to check in it was about 3:40 I stood in the lobby for 5-10 nobody gave a little hello… nothing then I looked the hotel up online to call I could hear the phone ringing then the lady come out to check me in once she came out she was pleasant and check in was quick and easy you can tell it’s a little old but not too bad everything was fine the rod in the bathroom look like it was pulled down so water did get all over the floor and then I found someone’s eyelash at the top of the shower… the bed however was very comfortable and cozy over all minor things good be change but good stay I would go back

4

Cheryl

14 Jul 2022

·

Stayed 1 night

Front desk staff not very friendly ir welcoming. Bathroom was dirty, hair in the sink, swimming pool filled in with dirt.(pictured). Nit much around.

8

Andi

31 Dec 2023

·

Stayed 1 night

Everything was great except that we couldn’t shower because there was no hot water.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: many guests report dirty bathrooms, hair on bedding, stains, odors, and smoke in non-smoking rooms, while others found their rooms clean.

Related guest reviews

2

Rennie

19 Dec 2025

·

Stayed 1 night

Hotel requested a $100 "Cash only" deposit for non-smoking room at check in and would not accept a credit card. Property is worn, dirty and in need of repair. Room had peeling paint, stained linens, stains and cracks in bath fixtures, non working alarm clock display and visible dirt on walls and doors.

4

Chenoa

13 Apr 2025

·

Stayed 3 nights

Reserved non smoking but room smelt of smoke. Pictures show pool it was filled with dirt and grass. Refrigerator didn’t work good ruined. Had to find towel when asked for on the second night. No room service came to clean our room. Loud music at 6 am on a Saturday morning from parking lot. Women standing outside our window talking loud at 1:30 am.

10

SADIG

16 Jul 2023

·

Stayed 1 night

I booked a smoking room by accident. But thanks to the front desk reps they changed the room without any hesitation. Thank you. Also the room is very clean and spacious.

2

Michellie

28 Nov 2023

·

Stayed 1 night

DIRTY PLACE . 2ND ROOM TONIGHT, BOTH ARE DIRTY. BATHROOM FILTHY , USED SOAP IN BATHROOM. HAIR ON SHEETS AND PILLOWS

10

Jeffrey

23 Nov 2025

·

Stayed 1 night

Room was clean, decent hotel for the price, would stay again.

2

Michellie

1 Dec 2023

·

DIRTY PLACE . 2ND ROOM TONIGHT, BOTH ARE DIRTY. BATHROOM FILTHY , USED SOAP IN BATHROOM. HAIR ON SHEETS AND PILLOWS. ROOM SMELLED. MANAGEMENT REFUSED TO REFUND .FRIM OUT OF TOWN

2

Monique

28 Aug 2023

·

Stayed 1 night

I didn’t like it the room smelt dusty. The shower curtain was moldy the head board was dirty the bathroom wasn’t clean. Not a good stay wouldn’t recommend to anybody

2

Rahmaan

7 Apr 2024

·

Stayed 1 night

This was definitely one of the worst hotel experiences I’ve experienced in my entire life. It was a disaster and super overpriced for this place. It should be shut down I was bit up. I see burn marks everywhere I couldn’t go to sleep too easily I seen bugs. I seen the manager when I went to check in have a chain on the door to lock himself in because he was in fear of people getting in to do a robbery. This hotel should be banned from Expedia or any other forum at all. I would like a full refund and compensation for the hell at this place, and the force advertisement of stars.

4

Cheryl

14 Jul 2022

·

Stayed 1 night

Front desk staff not very friendly ir welcoming. Bathroom was dirty, hair in the sink, swimming pool filled in with dirt.(pictured). Nit much around.

2

Keisha

11 Jul 2023

·

Stayed 1 night

The rating on the hotel does not match up I felt like I was at a hotel for backpage meet and greet. The furniture was dirty the blanket looked dirty the sink and tub had dirt in it a totaled disappointment!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated and in need of repairs, with reports of peeling paint, broken appliances, and noise from the parking area; some guests still found them comfortable and quiet for the price.

Related guest reviews

8

Monique

28 Feb 2023

·

Stayed 1 night

Nice quiet stay

2

Rennie

19 Dec 2025

·

Stayed 1 night

Hotel requested a $100 "Cash only" deposit for non-smoking room at check in and would not accept a credit card. Property is worn, dirty and in need of repair. Room had peeling paint, stained linens, stains and cracks in bath fixtures, non working alarm clock display and visible dirt on walls and doors.

10

John

18 Feb 2025

·

Stayed 1 night

Clean friendly quiet

4

Chenoa

13 Apr 2025

·

Stayed 3 nights

Reserved non smoking but room smelt of smoke. Pictures show pool it was filled with dirt and grass. Refrigerator didn’t work good ruined. Had to find towel when asked for on the second night. No room service came to clean our room. Loud music at 6 am on a Saturday morning from parking lot. Women standing outside our window talking loud at 1:30 am.

8

John

28 Mar 2022

·

Stayed 1 night

The room was clean and comfortable. Not luxurious but adequate. Attention should be paid to using bed sheets in good condition, not holed an frayed.

4

mukesh

19 Oct 2024

·

Stayed 1 night

Motel does not look like any franchise motel. Not worth such a high price. Looks like run down property.

10

Jeffrey

23 Nov 2025

·

Stayed 1 night

Room was clean, decent hotel for the price, would stay again.

6

Kathleen

15 Nov 2025

·

Stayed 1 night

The motel is in serious need of repairs and updates. Evening check in makes it clear that it is not a safe neighborhood which is an ominous beginning to a stay in a new location.

8

LaToria

21 May 2023

·

Stayed 1 night

So when I got there to check in it was about 3:40 I stood in the lobby for 5-10 nobody gave a little hello… nothing then I looked the hotel up online to call I could hear the phone ringing then the lady come out to check me in once she came out she was pleasant and check in was quick and easy you can tell it’s a little old but not too bad everything was fine the rod in the bathroom look like it was pulled down so water did get all over the floor and then I found someone’s eyelash at the top of the shower… the bed however was very comfortable and cozy over all minor things good be change but good stay I would go back

10

Justine

25 Aug 2024

·

Stayed 1 night

As a truck driver great place to stay. Comfortable and quiet. I stay here anytime im in town.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, accommodating front desk staff and kind management, but others cite unfriendliness, poor communication, refund disputes, booking issues, and a cash-only deposit at check-in.

Related guest reviews

2

Rennie

19 Dec 2025

·

Stayed 1 night

Hotel requested a $100 "Cash only" deposit for non-smoking room at check in and would not accept a credit card. Property is worn, dirty and in need of repair. Room had peeling paint, stained linens, stains and cracks in bath fixtures, non working alarm clock display and visible dirt on walls and doors.

8

Khem

29 Jul 2024

·

Stayed 1 night

Nice hotel . Front desk’s Lady Who Checked-in me & in the morning Ms. Kelly Both are good employees . Nice hotel , Safe / Good .

10

Justine

22 Sept 2024

·

Stayed 1 night

Excellent customer service

10

SADIG

16 Jul 2023

·

Stayed 1 night

I booked a smoking room by accident. But thanks to the front desk reps they changed the room without any hesitation. Thank you. Also the room is very clean and spacious.

4

Joslyn

28 Jun 2023

·

Stayed 3 nights

Stay was average until checkout, staff was combative and had limited English. There was a mix-up in the days and staff was not willing to correct the issue even with the call and documentation from Expedia.

10

Jose

1 Aug 2024

·

Stayed 1 night

Very kind management

2

Michellie

1 Dec 2023

·

DIRTY PLACE . 2ND ROOM TONIGHT, BOTH ARE DIRTY. BATHROOM FILTHY , USED SOAP IN BATHROOM. HAIR ON SHEETS AND PILLOWS. ROOM SMELLED. MANAGEMENT REFUSED TO REFUND .FRIM OUT OF TOWN

10

Charles

19 Apr 2025

·

Stayed 1 night

A very nice hotel with very friendly service

4

Cheryl

14 Jul 2022

·

Stayed 1 night

Front desk staff not very friendly ir welcoming. Bathroom was dirty, hair in the sink, swimming pool filled in with dirt.(pictured). Nit much around.

2

Timothy

14 Feb 2025

·

Stayed 1 night

The room was booked at like 8pm that night which I thought was a great deal except when I hit direction to the hotel it was in another state from where I was so I reached out to hotel.com and even the hotel where I paid for the stay they kept saying you need to reach out to hotel for cancellation but the hotel would say you need to reach out to hotel.com we where tired after the drive here just wanted to rest. But after purchasing a room again cause the app wasn’t any help nor the hotel now this is a $104 we are talking about and had to spend another $107 just to get somewhere to sleep and on the phone between the hotel and hotel.com say give them 72 hours to look in into their saying there is nothing they can do can’t reach the hotel…..,,well I say that is stealing from their customer and poor customer service

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AI-generated summary based on recent guest reviews

Location

Several reviews mention concerns about the surrounding area and safety and say there is not much nearby, while a few note the location is fine or quiet.

Related guest reviews

8

Monique

28 Feb 2023

·

Stayed 1 night

Nice quiet stay

6

james

28 Apr 2023

·

Stayed 1 night

surrounding neighborhood

4

Chenoa

13 Apr 2025

·

Stayed 3 nights

Reserved non smoking but room smelt of smoke. Pictures show pool it was filled with dirt and grass. Refrigerator didn’t work good ruined. Had to find towel when asked for on the second night. No room service came to clean our room. Loud music at 6 am on a Saturday morning from parking lot. Women standing outside our window talking loud at 1:30 am.

8

Khem

29 Jul 2024

·

Stayed 1 night

Nice hotel . Front desk’s Lady Who Checked-in me & in the morning Ms. Kelly Both are good employees . Nice hotel , Safe / Good .

6

Kathleen

15 Nov 2025

·

Stayed 1 night

The motel is in serious need of repairs and updates. Evening check in makes it clear that it is not a safe neighborhood which is an ominous beginning to a stay in a new location.

8

FAITH

21 Feb 2025

·

Stayed 2 nights

Enjoy this location enough to continue booking

2

Rahmaan

7 Apr 2024

·

Stayed 1 night

This was definitely one of the worst hotel experiences I’ve experienced in my entire life. It was a disaster and super overpriced for this place. It should be shut down I was bit up. I see burn marks everywhere I couldn’t go to sleep too easily I seen bugs. I seen the manager when I went to check in have a chain on the door to lock himself in because he was in fear of people getting in to do a robbery. This hotel should be banned from Expedia or any other forum at all. I would like a full refund and compensation for the hell at this place, and the force advertisement of stars.

4

Cheryl

14 Jul 2022

·

Stayed 1 night

Front desk staff not very friendly ir welcoming. Bathroom was dirty, hair in the sink, swimming pool filled in with dirt.(pictured). Nit much around.

10

Justine

25 Aug 2024

·

Stayed 1 night

As a truck driver great place to stay. Comfortable and quiet. I stay here anytime im in town.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

2

Kenny

10 Jun 2025

·

Stayed 1 night

It was just ok would not stay here again. the breakfast was a joke . You thought you were getting Shot every time you moved on the bed no one got a good night sleep that night

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $77	9 $72	10 $74	11 $74	12 $74	13 $81	14 $80
15 $71	16 $71	17 $72	18 $72	19 $72	20 $81	21 $81
22 $71	23 $72	24 $71	25 $72	26 $72	27 $79	28 $81
29 $66	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
		1 $72	2 $70	3 $72	4 $75	5 $76
6 $70	7 $68	8 $68	9 $67	10 $68	11 $72	12 $72
13 $66	14 $68	15 $68	16 $67	17 $68	18 $72	19 $72
20 $66	21 $68	22 $68	23 $68	24 $68	25 $72	26 $72
27 $66	28 $68	29 $68	30 $68	31 $68

Quality Inn Henderson I-85

Prices for Quality Inn Henderson I-85

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Smoking

Room, 2 Queen Beds (Upgrade)

Room, 2 Queen Beds, Smoking

Room, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews of Quality Inn Henderson I-85

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Henderson I-85

Prices for upcoming dates