Hampton Inn & Suites Des Moines Downtown
US$142
/ night
Avg. for September
Select dates to see prices and availability
US$142
/ night
Avg. for September
Monthly average prices
Nightly prices at Hampton Inn & Suites Des Moines Downtown average US$105 in the cheapest month (December) and US$206 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$114 |
| February | US$162 |
| March | US$125 |
| April | US$153 |
| May | US$150 |
| June | US$156 |
| July | US$152 |
| August | US$206 |
| September | US$142 |
| October | US$148 |
| November | US$109 |
| December | US$105 |
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A
M
J
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Sept · US$142
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D
Most expensive: August (~US$206)
Cheapest: December (~US$105)
About this property
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Des Moines? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 131 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as minibars and microwaves.
Location
With a stay at Hampton Inn & Suites Des Moines Downtown, you'll be centrally located in Des Moines, a short 6-minute walk from Principal Park and 11 minutes by foot from Iowa Events Center. This hotel is 0.9 mi (1.4 km) from Casey's Center and 0.9 mi (1.5 km) from EMC Expo Center.
What's nearby
Science Center of Iowa(0.2 Miles)
Walnut Street Bridge(0.2 Miles)
Des Moines' Downtown Farmers' Market(0.2 Miles)
Des Moines Civic Center(0.3 Miles)
Principal Park(0.3 Miles)
World Food Prize Hall of Laureates(0.3 Miles)
Simon Estes Riverfront Amphitheater(0.4 Miles)
Polk County Courthouse(0.5 Miles)
Iowa Events Center(0.6 Miles)
Iowa Women of Achievement Bridge(0.6 Miles)
EMC Expo Center(0.7 Miles)
Wooly's(0.7 Miles)
Ruan Center(0.7 Miles)
Casey's Center(0.7 Miles)
State Historical Museum of Iowa(0.8 Miles)
The preferred airport for Hampton Inn & Suites Des Moines Downtown is Des Moines International Airport (DSM)(5.3 Miles)
Laundry service
Elevator/Lift
Business centre
Safe-deposit box
Meeting rooms
Fitness facilities
Location
120 Sw Water St, Court District, Des Moines, Iowa, United States of America
Science Center of Iowa (0.2 Miles)
Walnut Street Bridge (0.2 Miles)
Des Moines' Downtown Farmers' Market (0.2 Miles)
Des Moines Civic Center (0.3 Miles)
Principal Park (0.3 Miles)
World Food Prize Hall of Laureates (0.3 Miles)
Guest reviews
8.4
Very good
Based on 1,004 verified reviews
Who stays here?
Business
30%
Couple
28%
Family
27%
Group
10%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across the reviews for Hampton Inn & Suites Des Moines Downtown, guests consistently praise the walkable riverfront location and generally comfortable, spacious rooms with views, while feedback about the pool and hot tub, breakfast quality, and parking fees is mixed.
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What guests think
Across the reviews for Hampton Inn & Suites Des Moines Downtown, guests consistently praise the walkable riverfront location and generally comfortable, spacious rooms with views, while feedback about the pool and hot tub, breakfast quality, and parking fees is mixed.
Many travelers highlight friendly, accommodating staff, though some report curt interactions and uneven communication. Cleanliness is often solid, but recurring comments note odors, worn carpets, and occasional maintenance issues. Expect a convenient downtown base with solid rooms and uneven extras.
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AI-generated summary based on recent guest reviews
Facilities
Attached garage parking is available for an added fee, and several guests found access and signage confusing. The pool and hot tub are often closed or not heated properly, though a few mentioned using a neighboring facility or enjoying the gym.
Related guest reviews
6
Natasha
6 Oct 2025
·
Stayed 1 night
I was aupwr disappointed the hot tub was not hot and the jets weren't working. That was the only reason I booked here. The elevators were also not working, however the front desk moved me to a room and had me park on that level so the elevator wasn't necessary. That was so convenient! Walking to grab dinner across the street at High Life was so simple and took less than 10 minutes.
I was aupwr disappointed the hot tub was not hot and the jets weren't working. That was the only reason I booked here. The elevators were also not working, however the front desk moved me to a room and had me park on that level so the elevator wasn't necessary. That was so convenient! Walking to grab dinner across the street at High Life was so simple and took less than 10 minutes.
6
Lori
29 Sept 2025
·
Stayed 2 nights
The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
8
Robert
14 Jul 2025
·
Stayed 1 night
Could use better signage. If the flag is not flying, hard to distinguish from adjoining hotel. (Residence Inn)
Could use better signage. If the flag is not flying, hard to distinguish from adjoining hotel. (Residence Inn)
8
Elissa
3 Sept 2023
·
Stayed 1 night
Our family stayed one evening. Hotel was very clean and updated along with the rooms. The shower had very weak water pressure and had scaling built up on it. We used the fitness room and pool, and were disappointed to find the hot tub/whirlpool was the same temp as the pool- something wasn’t working. Fitness room was nice and had a Peloton I used - I used my own subscription but they had a hotel one you could also use. Parking in the garage was an additional $15 per night, which was fine. Would have rated 5 stars if not for the hot tub being cold and the shower needing some maintenance.
Our family stayed one evening. Hotel was very clean and updated along with the rooms. The shower had very weak water pressure and had scaling built up on it. We used the fitness room and pool, and were disappointed to find the hot tub/whirlpool was the same temp as the pool- something wasn’t working. Fitness room was nice and had a Peloton I used - I used my own subscription but they had a hotel one you could also use. Parking in the garage was an additional $15 per night, which was fine. Would have rated 5 stars if not for the hot tub being cold and the shower needing some maintenance.
6
PATRICK
9 Sept 2023
·
Stayed 3 nights
Beware of the $15 per day parking fee that was not mentioned anywhere till you check in. Also no heat in the hot tub. The water was shutoff for a couple hours one day, so we couldn’t flush the toilet or take a shower when we wanted too.
Beware of the $15 per day parking fee that was not mentioned anywhere till you check in. Also no heat in the hot tub. The water was shutoff for a couple hours one day, so we couldn’t flush the toilet or take a shower when we wanted too.
8
Joshua
12 Oct 2023
·
Stayed 1 night
Everything was great except the hot tub wasn’t working so they gave us access to the hotel next to them to use their hot tub, but that also wasn’t working.
Everything was great except the hot tub wasn’t working so they gave us access to the hotel next to them to use their hot tub, but that also wasn’t working.
4
Lisa
11 Sept 2023
·
Stayed 1 night
This is our "go to" hotel in Des Moines, because of the Hot Tub. The heater was broken. We were not informed upon check-in, and only found out by getting in the cold water. Also the registration clerk was completely frustrated -- her wi-fi was not working to process reservations, and having trouble with the key programming. A couple passing through the pool room mentioned that the entire hotel was without water that morning as well. We lucked out on that count. Would appreciate a partial refund or something -- we're reluctant to stay again.
This is our "go to" hotel in Des Moines, because of the Hot Tub. The heater was broken. We were not informed upon check-in, and only found out by getting in the cold water. Also the registration clerk was completely frustrated -- her wi-fi was not working to process reservations, and having trouble with the key programming. A couple passing through the pool room mentioned that the entire hotel was without water that morning as well. We lucked out on that count. Would appreciate a partial refund or something -- we're reluctant to stay again.
10
Julie
20 Jul 2025
·
Stayed 1 night
Pool was out of order but staff gave key to building next door to use thier pool.
Pool was out of order but staff gave key to building next door to use thier pool.
10
Jillian
7 Dec 2025
·
Stayed 1 night
Breakfast wasnt great. Room was good. 4th floor parking was not shoveled
Breakfast wasnt great. Room was good. 4th floor parking was not shoveled
6
Robin
22 Oct 2025
·
Stayed 1 night
Staff was not friendly. Felt like we were a bother just being there. The hot tub didn't work. Paper and plastic and every other day maid service for such an expensive place is odd. And the parking situation was very confusing. No one told us that 2 different hotels are attached to the parking garage. We kept getting frustrated that our key wouldn't let us enter from the parking garage, but in fact only some doors were for our hotel. Yes, the doors were marked BUT not by a name we knew bc our hotel key said Hilton, but our hotel was Hampton. The other hotel was called Marriot, but got labelled The Residence. This led to a frustrating comedy of errors. I highly recommend each hotel informs guest that the parking garage doors are labeled and one cannot enter the hotel except through the X door, etc.
Staff was not friendly. Felt like we were a bother just being there. The hot tub didn't work. Paper and plastic and every other day maid service for such an expensive place is odd. And the parking situation was very confusing. No one told us that 2 different hotels are attached to the parking garage. We kept getting frustrated that our key wouldn't let us enter from the parking garage, but in fact only some doors were for our hotel. Yes, the doors were marked BUT not by a name we knew bc our hotel key said Hilton, but our hotel was Hampton. The other hotel was called Marriot, but got labelled The Residence. This led to a frustrating comedy of errors. I highly recommend each hotel informs guest that the parking garage doors are labeled and one cannot enter the hotel except through the X door, etc.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and common areas clean, but repeated comments mention strong odors, stained or worn carpets, dust, and occasional mold or grime in bathrooms and breakfast areas.
Related guest reviews
2
Amina
16 Jun 2023
·
Stayed 1 night
The rooms were dusty and outdated. The carpets were also dirty and had a terrible stench. Will not check in again.
The rooms were dusty and outdated. The carpets were also dirty and had a terrible stench. Will not check in again.
6
Don
14 Aug 2024
·
Stayed 1 night
The staff at check in wasn’t very welcoming, and breakfast staff was shutting the doors on guests several minutes prior to breakfast ending, so it didn’t seem as though the staff appreciated their customers. Our room was also not as clean as I’d expect, with popcorn and chunks of food in the corners.
The staff at check in wasn’t very welcoming, and breakfast staff was shutting the doors on guests several minutes prior to breakfast ending, so it didn’t seem as though the staff appreciated their customers. Our room was also not as clean as I’d expect, with popcorn and chunks of food in the corners.
6
Lori
29 Sept 2025
·
Stayed 2 nights
The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
6
Katherine
14 Jul 2025
·
Stayed 3 nights
We stayed here on a busy weekend. When we arrived, we waited for several minutes to be checked in since there was no one at the desk. There was only one hotel representative for check in despite how busy it was that weekend. We were switched to a room with double beds with a handicap accessible bathroom which had a walk in shower without a longer shower curtain. Water was everywhere with each shower and had to use bath towel to mop the floor with each shower. Bathroom fan was not working which appeared to be causing mold to grow on the walls inside the bathroom over time. Pool was closed for repairs on our third night there so we had to go to the sister property next door to use their pool. We did inform the hotel staff about the bathroom issue. The best they could do was provide us with more towel since we couldn't switch rooms as they were sold out. The tables in the dining area could be cleaned throughout the breakfast hours as they were sticky with syrup, etc. Overall the hotel was clean and quiet despite how many people were staying there. Parking was convenient.
We stayed here on a busy weekend. When we arrived, we waited for several minutes to be checked in since there was no one at the desk. There was only one hotel representative for check in despite how busy it was that weekend. We were switched to a room with double beds with a handicap accessible bathroom which had a walk in shower without a longer shower curtain. Water was everywhere with each shower and had to use bath towel to mop the floor with each shower. Bathroom fan was not working which appeared to be causing mold to grow on the walls inside the bathroom over time. Pool was closed for repairs on our third night there so we had to go to the sister property next door to use their pool. We did inform the hotel staff about the bathroom issue. The best they could do was provide us with more towel since we couldn't switch rooms as they were sold out. The tables in the dining area could be cleaned throughout the breakfast hours as they were sticky with syrup, etc. Overall the hotel was clean and quiet despite how many people were staying there. Parking was convenient.
10
Lisa
14 Jul 2025
·
Stayed 1 night
Very clean
Very clean
6
Carolyn
28 Mar 2025
·
Stayed 1 night
Good breakfast and coffee. Very quiet. Didn't know we'd have to pay for parking. Hot tub was barely luke warm. There was mold in the shower caulking.
Good breakfast and coffee. Very quiet. Didn't know we'd have to pay for parking. Hot tub was barely luke warm. There was mold in the shower caulking.
8
Michael
7 Oct 2025
·
Stayed 2 nights
Room seemed clean, dust ruffle was stained, dirt under cushion of chair.. Could use some updating/replacement of some carpets. Card readers on doors, elevators and parking garage gates are not very responsive, you have to hold your key card over the reader just right. Breakfast was ok, not a lot of options. Very walkable area close to restaurants downtown.
Room seemed clean, dust ruffle was stained, dirt under cushion of chair.. Could use some updating/replacement of some carpets. Card readers on doors, elevators and parking garage gates are not very responsive, you have to hold your key card over the reader just right. Breakfast was ok, not a lot of options. Very walkable area close to restaurants downtown.
8
Kathryn
14 Oct 2025
·
Stayed 1 night
Room smelled like fake perfume. Not sure if they have some type of air fresheners or what. Didn’t see any, but that fake smell is horrible for people with allergies.
Room smelled like fake perfume. Not sure if they have some type of air fresheners or what. Didn’t see any, but that fake smell is horrible for people with allergies.
8
Erica
14 Sept 2023
·
Stayed 1 night
We paid the extreme cost so we were close to everything and that was wonderful. The room was dirty. Hair in sink and carpet was ripped and really needed a shampooer to it. My kids socks were black after being on carpet. The pull out couch was horrible. If you like to sleep with stained mattress and a bar in your back. Then sleep on that one. Breakfast was great and staff was nice. Can’t say I will stay there again.
We paid the extreme cost so we were close to everything and that was wonderful. The room was dirty. Hair in sink and carpet was ripped and really needed a shampooer to it. My kids socks were black after being on carpet. The pull out couch was horrible. If you like to sleep with stained mattress and a bar in your back. Then sleep on that one. Breakfast was great and staff was nice. Can’t say I will stay there again.
8
Stephanie
12 Jan 2026
·
Stayed 1 night
Room was clean amd beds were comfortable.
Room was clean amd beds were comfortable.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with some offering balconies and river or Capitol views. Several reviews note dated furnishings, maintenance quirks, and very firm mattresses.
Related guest reviews
10
Angela
30 Aug 2025
·
Stayed 1 night
Loved the view
Loved the view
6
christopher
18 Jun 2025
·
Stayed 1 night
We booked for handicap access the toilet was way to short to be ADA compliant I had to physically lift my husband off of it! Air flow to the bed sleeping area was horrible maybe a small ceiling fan in that area would help. Balcony was covered in cobwebs and live spiders. Room was very clean just a few little adjustments would help
We booked for handicap access the toilet was way to short to be ADA compliant I had to physically lift my husband off of it! Air flow to the bed sleeping area was horrible maybe a small ceiling fan in that area would help. Balcony was covered in cobwebs and live spiders. Room was very clean just a few little adjustments would help
10
Ruth
4 Nov 2025
·
Stayed 2 nights
Nice room. Quiet even though lots of families. Just a broken luggage rack
Nice room. Quiet even though lots of families. Just a broken luggage rack
8
Paul
22 Aug 2023
·
Stayed 2 nights
The breakfast was great. The room was fine, but not worth the price. I've had better towels in a Holiday Inn. The pool room is super dark. The bed is hard. No USB outlets. Small for $250/night.
The breakfast was great. The room was fine, but not worth the price. I've had better towels in a Holiday Inn. The pool room is super dark. The bed is hard. No USB outlets. Small for $250/night.
8
Derrick
2 Dec 2024
·
Stayed 1 night
Staff was great! My room 314 was nice with a balcony facing the river. However i woke up with a spider crawling above me on the ceiling.
Staff was great! My room 314 was nice with a balcony facing the river. However i woke up with a spider crawling above me on the ceiling.
10
Gabrielle
31 Jul 2025
·
Stayed 1 night
The room was very spacious. The bathroom was huge. Loved having a balcony to sit on in the morning. The neighborhood just smelled like weed. Parking was convenient but you have to pay for it.
The room was very spacious. The bathroom was huge. Loved having a balcony to sit on in the morning. The neighborhood just smelled like weed. Parking was convenient but you have to pay for it.
10
Melissa
22 Aug 2025
·
Stayed 1 night
My A/C stopped working so stayed here for the night. First time & definitely won't be my last. Found my new stay cation spot. Balcony room was amazing. My only issue is that i purchased the faster wifi option for $4.99. My card was charged $39.84 & $29.84. Had to call number given on my cc statement to get reversed, so definitely check your bank statement if you do purchase.
My A/C stopped working so stayed here for the night. First time & definitely won't be my last. Found my new stay cation spot. Balcony room was amazing. My only issue is that i purchased the faster wifi option for $4.99. My card was charged $39.84 & $29.84. Had to call number given on my cc statement to get reversed, so definitely check your bank statement if you do purchase.
6
Andrea
19 Sept 2025
·
Stayed 1 night
I have no real complaints about the hotel as a whole. My one complaint is the beds. We had a king size bed room 408 downtown Des Moines, Iowa. It was hard as a rock. We could feel every single spring. We didn’t get much sleep and I woke up with terrible back and hip pain. I’m so sore from your bed that I had to make a call to my doctor this morning to get in for an appointment. Please consider new updated bed for all the rooms.
I have no real complaints about the hotel as a whole. My one complaint is the beds. We had a king size bed room 408 downtown Des Moines, Iowa. It was hard as a rock. We could feel every single spring. We didn’t get much sleep and I woke up with terrible back and hip pain. I’m so sore from your bed that I had to make a call to my doctor this morning to get in for an appointment. Please consider new updated bed for all the rooms.
10
Brandon
12 Dec 2025
·
Stayed 1 night
We had a spacious room with some signs of age but it was very clean and comfortable. We booked last minute to stay in a snowstorm and it was very nice to have garage parking (with an extra charge).
We had a spacious room with some signs of age but it was very clean and comfortable. We booked last minute to stay in a snowstorm and it was very nice to have garage parking (with an extra charge).
10
Ryan
10 Oct 2025
·
Stayed 1 night
It was a very nice clean room with a balcony that overlooked the river. A nice little touch was the tv said welcome and my name. We didn't arrive until 10 pm which the pool was closed. So we didn't try it out. Good breakfast. Would like to see biscuits and gravy. Very nice stay
It was a very nice clean room with a balcony that overlooked the river. A nice little touch was the tv said welcome and my name. We didn't arrive until 10 pm which the pool was closed. So we didn't try it out. Good breakfast. Would like to see biscuits and gravy. Very nice stay
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly, helpful, and accommodating, with smooth check-ins reported. However, multiple reviews describe curt or unwelcoming interactions and limited follow up on issues.
Related guest reviews
10
Amy
17 Nov 2025
·
Stayed 1 night
It was seamless and quick for me to combine two different reservations on two consecutive days and not have to switch rooms. The desk staff was so accommodating.
It was seamless and quick for me to combine two different reservations on two consecutive days and not have to switch rooms. The desk staff was so accommodating.
4
Angie
27 Aug 2025
·
Stayed 1 night
Positive: Great view of the river and Capitol Building. Comfortable bed. Clean. Negative: While waiting to check in we listened to a very helpful lady with the hotel guests checking in in front of us. When it got to be our turn, we got, here are your keys. Maybe the guests in front of us were VIP guests? Our toilet was plugged, had to go ourselves to front desk and get the plunger & take it back. Key card for garage parking ramp did not work. Dogs barking in the room across the hall made it difficult to sleep.
Positive: Great view of the river and Capitol Building. Comfortable bed. Clean. Negative: While waiting to check in we listened to a very helpful lady with the hotel guests checking in in front of us. When it got to be our turn, we got, here are your keys. Maybe the guests in front of us were VIP guests? Our toilet was plugged, had to go ourselves to front desk and get the plunger & take it back. Key card for garage parking ramp did not work. Dogs barking in the room across the hall made it difficult to sleep.
4
Teuta
4 Sept 2025
·
Stayed 1 night
Rude staff. Poorly maintained property
Rude staff. Poorly maintained property
6
Lori
29 Sept 2025
·
Stayed 2 nights
The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
10
Axel
17 Oct 2025
·
Stayed 2 nights
Receptionist Tania extremely helpful. Fast checkin & checkout. Walkable to Casey Center, restaurants& ballpark. Quite & relaxing, never crowded. Big elevators, free adequate breakfast. They also have bag & go breakfast for those in a hurry. Room spacious, comfortable bed & pillows. Nice pool & gym. Plenty of towels. Rooms have refrigerator & microwave.
Receptionist Tania extremely helpful. Fast checkin & checkout. Walkable to Casey Center, restaurants& ballpark. Quite & relaxing, never crowded. Big elevators, free adequate breakfast. They also have bag & go breakfast for those in a hurry. Room spacious, comfortable bed & pillows. Nice pool & gym. Plenty of towels. Rooms have refrigerator & microwave.
4
Carolyn
10 Jul 2023
·
Stayed 1 night
Good location, room was clean and comfortable. Check in and check out weren’t good. Check in lady was very rude to the family ahead of us, and very abrupt but competent when we checked in. Check out was terrible. After waiting about 8 minutes for staff member to show up, she arrived with breakfast from the kitchen. She was unpleasant and took forever to check us out seemingly having a problem figuring out how to split our bill. She made us feel we were being unreasonable. We were polite at all times.
Good location, room was clean and comfortable. Check in and check out weren’t good. Check in lady was very rude to the family ahead of us, and very abrupt but competent when we checked in. Check out was terrible. After waiting about 8 minutes for staff member to show up, she arrived with breakfast from the kitchen. She was unpleasant and took forever to check us out seemingly having a problem figuring out how to split our bill. She made us feel we were being unreasonable. We were polite at all times.
10
Mary
13 May 2024
·
Stayed 1 night
Perfect location! Checking in was so easy and pleasant. Our beautiful room and view overlooking courtyard and the river was wonderful. Later, we asked another desk clerk about ordering pizza. He, too, couldnt have been nicer or more professional. We highly recommend this hotel!!
Perfect location! Checking in was so easy and pleasant. Our beautiful room and view overlooking courtyard and the river was wonderful. Later, we asked another desk clerk about ordering pizza. He, too, couldnt have been nicer or more professional. We highly recommend this hotel!!
6
JEFFREY
1 Jul 2023
·
Stayed 1 night
The location was great. Staff could have been more friendly and helpful. Did their job, just not customer friendly in my opinion.
The location was great. Staff could have been more friendly and helpful. Did their job, just not customer friendly in my opinion.
10
Raquel
9 Jan 2026
·
Stayed 1 night
Check in was seamless and the woman who checked us in was so nice. She even had dog treats for our two pooches. Room was clean and we love the location. Great river walk, close to restaurants and shopping. We love the multiple breweries in the area so it’s nice to not have to drive and have a safe place to stay. Great breakfast choices as well.
Check in was seamless and the woman who checked us in was so nice. She even had dog treats for our two pooches. Room was clean and we love the location. Great river walk, close to restaurants and shopping. We love the multiple breweries in the area so it’s nice to not have to drive and have a safe place to stay. Great breakfast choices as well.
10
Timothy
7 Sept 2025
·
Stayed 1 night
Staff was great
Staff was great
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AI-generated summary based on recent guest reviews
Location
Downtown riverfront location is walkable to restaurants, bars, the farmers market, Iowa Cubs/Principal Park, and event venues. Well suited for visitors wanting easy access to city attractions.
Related guest reviews
8
David
17 Apr 2025
·
Stayed 1 night
Well located for science museum and iowa cubs. Convenient parking. Walking distance to entertainment area. Great view od Capital Building and river.
Well located for science museum and iowa cubs. Convenient parking. Walking distance to entertainment area. Great view od Capital Building and river.
10
Kirstin
5 Jul 2025
·
Stayed 1 night
Great property and convenient location.
Great property and convenient location.
10
Bill
18 Sept 2023
·
Stayed 2 nights
The location is perfect for down town Des Moines.
The location is perfect for down town Des Moines.
10
Robin
6 Jun 2025
·
Stayed 1 night
We came to DM for an I-Cubs game and had a phenomenal stay here! We could walk to the game, the Farmer's Market, endless bars & restaurants, it was amazing!
We came to DM for an I-Cubs game and had a phenomenal stay here! We could walk to the game, the Farmer's Market, endless bars & restaurants, it was amazing!
10
William
23 Aug 2023
·
Stayed 3 nights
Location convenient to downtown. Walking distance to mot offices and restaurants.
Location convenient to downtown. Walking distance to mot offices and restaurants.
10
Raquel
9 Jan 2026
·
Stayed 1 night
Check in was seamless and the woman who checked us in was so nice. She even had dog treats for our two pooches. Room was clean and we love the location. Great river walk, close to restaurants and shopping. We love the multiple breweries in the area so it’s nice to not have to drive and have a safe place to stay. Great breakfast choices as well.
Check in was seamless and the woman who checked us in was so nice. She even had dog treats for our two pooches. Room was clean and we love the location. Great river walk, close to restaurants and shopping. We love the multiple breweries in the area so it’s nice to not have to drive and have a safe place to stay. Great breakfast choices as well.
10
Jean
16 May 2025
·
Stayed 1 night
Great location for Iowa Cubs game!
Great location for Iowa Cubs game!
10
Jamie
24 May 2025
·
Stayed 1 night
Clean and convenient location
Clean and convenient location
10
Alex
11 Jul 2025
·
Stayed 2 nights
Very easy to get to from the interstate. The river walk is right out the front door. It was a quick walk to many awesome restaurants and the kids science museum.
Very easy to get to from the interstate. The river walk is right out the front door. It was a quick walk to many awesome restaurants and the kids science museum.
10
Jeffrey
31 Aug 2025
·
Stayed 1 night
It’s a great location with fantastic access to local restaurants and the I-Cubs.
It’s a great location with fantastic access to local restaurants and the I-Cubs.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is complimentary and often described as good, but feedback is inconsistent, with limited variety, items sitting out or cold, and occasional restocking and table-cleaning lapses.
Related guest reviews
10
Angela
12 Dec 2025
·
Stayed 1 night
Room was great. Breakfast had obvisiously been sitting out for quite a while.
Room was great. Breakfast had obvisiously been sitting out for quite a while.
6
MARK
21 Sept 2025
·
Stayed 2 nights
Breakfast wasnot good rooms ok
Breakfast wasnot good rooms ok
10
Mark
18 Oct 2025
·
Stayed 1 night
Breakfast was fine, just not a great variety.
Breakfast was fine, just not a great variety.
10
Glenda
14 Dec 2024
·
Stayed 1 night
The hotel was conveniently located to restaurants and the Civic Center. The room and bathroom were very clean. Breakfast was really good… nice variety. Helpful staff and covered parking.
The hotel was conveniently located to restaurants and the Civic Center. The room and bathroom were very clean. Breakfast was really good… nice variety. Helpful staff and covered parking.
10
Raquel
9 Jan 2026
·
Stayed 1 night
Check in was seamless and the woman who checked us in was so nice. She even had dog treats for our two pooches. Room was clean and we love the location. Great river walk, close to restaurants and shopping. We love the multiple breweries in the area so it’s nice to not have to drive and have a safe place to stay. Great breakfast choices as well.
Check in was seamless and the woman who checked us in was so nice. She even had dog treats for our two pooches. Room was clean and we love the location. Great river walk, close to restaurants and shopping. We love the multiple breweries in the area so it’s nice to not have to drive and have a safe place to stay. Great breakfast choices as well.
6
Steven
30 Sept 2025
·
Stayed 1 night
My TV didn’t work. The cable box is mounted behind the TV so you have to get up to point the remote behind the TV…so what’s the point of the remote? I called the front desk but was told they had no maintenance working so nobody could fix it. Once I got it working with the help of ChatGpt, the screen was so dark you couldn’t hardly see the picture. The breakfast was gross.
My TV didn’t work. The cable box is mounted behind the TV so you have to get up to point the remote behind the TV…so what’s the point of the remote? I called the front desk but was told they had no maintenance working so nobody could fix it. Once I got it working with the help of ChatGpt, the screen was so dark you couldn’t hardly see the picture. The breakfast was gross.
8
Michael
7 Oct 2025
·
Stayed 2 nights
Room seemed clean, dust ruffle was stained, dirt under cushion of chair.. Could use some updating/replacement of some carpets. Card readers on doors, elevators and parking garage gates are not very responsive, you have to hold your key card over the reader just right. Breakfast was ok, not a lot of options. Very walkable area close to restaurants downtown.
Room seemed clean, dust ruffle was stained, dirt under cushion of chair.. Could use some updating/replacement of some carpets. Card readers on doors, elevators and parking garage gates are not very responsive, you have to hold your key card over the reader just right. Breakfast was ok, not a lot of options. Very walkable area close to restaurants downtown.
10
Jillian
7 Dec 2025
·
Stayed 1 night
Breakfast wasnt great. Room was good. 4th floor parking was not shoveled
Breakfast wasnt great. Room was good. 4th floor parking was not shoveled
8
Brooks
6 Oct 2025
·
Stayed 1 night
The Hampton is conveniently located in the downtown area. It met all of our expectations except that there is a fee for parking. During breakfast, the eggs were short supplied. Otherwise it was enjoyable.
The Hampton is conveniently located in the downtown area. It met all of our expectations except that there is a fee for parking. During breakfast, the eggs were short supplied. Otherwise it was enjoyable.
10
Ronald
15 May 2023
·
Stayed 1 night
Good breakfast
Good breakfast
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AI-generated summary based on recent guest reviews
10
Fred
5 Aug 2026
·
Stayed 1 night
In town for one night Lots of amenities, clean, well kept Friendly and attentive staff Great place to stay downtown
In town for one night Lots of amenities, clean, well kept Friendly and attentive staff Great place to stay downtown
8
Justin
3 Aug 2026
·
Stayed 1 night
Just fine
Just fine
6
TIMOTHY
31 Jul 2026
·
Stayed 1 night
A little dated and literally fraying at the corners. Not great but it’s in a good location with (paid) parking. Got the job done.
A little dated and literally fraying at the corners. Not great but it’s in a good location with (paid) parking. Got the job done.
10
Gregg
20 Jul 2026
·
Stayed 1 night
Good stay and had fun in Downtown Des Moines
Good stay and had fun in Downtown Des Moines
8
Will
18 Jul 2026
·
Stayed 2 nights
The breakfast was good, the location on the river was excellent. The room was quiet. That's really all I ask!
The breakfast was good, the location on the river was excellent. The room was quiet. That's really all I ask!
Property policies
Check-in
Check-out
From 15:00 to 02:00
Before 12:00
FAQs about Hampton Inn & Suites Des Moines Downtown
Is parking available at the property?
Self parking is available on-site for a fee of USD 20.00 per night.
What type of breakfast is offered?
A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:30 AM.
Does the property allow pets?
Pets are allowed with a fee of USD 75 per accommodation, varying based on length of stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers wheelchair-accessible facilities, including limited wheelchair access, stair-free paths to the entrance, and well-lit paths. Elevators are available.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Des Moines, just a short 6-minute walk from Principal Park and 11 minutes from Iowa Events Center. It is approximately 0.9 miles from Casey's Center and EMC Expo Center.
Is there a swimming pool at the property?
Yes, the property features an indoor pool. Operational hours are not specified, so guests may inquire upon arrival.
What are the policies for guests staying with children?
Up to 3 children aged 21 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What is the policy regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-08: NO DATA
- 2026-09-09: 149.7516058432617USD
- 2026-09-10: 163.10455910046386USD
- 2026-09-11: 168.1077596813965USD
- 2026-09-12: 164.9029102800293USD
- 2026-09-13: 146.01573087835692USD
- 2026-09-14: 146.01573087835692USD
- 2026-09-15: 146.01573087835692USD
- 2026-09-16: 146.0232057354126USD
- 2026-09-17: 122.96122989312744USD
- 2026-09-18: 164.9029102800293USD
- 2026-09-19: 175.08304416467286USD
- 2026-09-20: 113.49435894213867USD
- 2026-09-21: 113.49435894213867USD
- 2026-09-22: 131.39063152130126USD
- 2026-09-23: 139.7227623552246USD
- 2026-09-24: 139.7227623552246USD
- 2026-09-25: 177.49298424243165USD
- 2026-09-26: 177.49298424243165USD
- 2026-09-27: 139.7227623552246USD
- 2026-09-28: 129.08273833410644USD
- 2026-09-29: 139.7227623552246USD
- 2026-09-30: 119.07632829473877USD
- 2026-10-01: 124.66890626275634USD
- 2026-10-02: 144.0923667094116USD
- 2026-10-03: 145.09300327459715USD
- 2026-10-04: 114.0731188363037USD
- 2026-10-05: 139.7227623552246USD
- 2026-10-06: 139.7227623552246USD
- 2026-10-07: 138.08851180828856USD
- 2026-10-08: 139.7227623552246USD
- 2026-10-09: 158.60247577734376USD
- 2026-10-10: 158.60247577734376USD
- 2026-10-11: 114.0731188363037USD
- 2026-10-12: 120.07697373742675USD
- 2026-10-13: 119.07632829473877USD
- 2026-10-14: 114.0731188363037USD
- 2026-10-15: 117.07504628686523USD
- 2026-10-16: 144.0923667094116USD
- 2026-10-17: NO DATA
- 2026-10-18: 122.07825574530028USD
- 2026-10-19: 127.1696365579834USD
- 2026-10-20: 130.08338377679442USD
- 2026-10-21: 127.35219351818847USD
- 2026-10-22: 137.20475644024657USD
- 2026-10-23: 149.7948215251465USD
- 2026-10-24: 149.7948215251465USD
- 2026-10-25: 114.0731188363037USD
- 2026-10-26: 122.07825574530028USD
- 2026-10-27: 127.18152353375244USD
- 2026-10-28: 137.20475644024657USD
- 2026-10-29: 137.20475644024657USD
- 2026-10-30: 149.7948215251465USD
- 2026-10-31: 149.7948215251465USD
- 2026-11-01: 135.0865932352295USD
- 2026-11-02: 119.07632829473877USD
- 2026-11-03: 137.20475644024657USD
- 2026-11-04: 121.0776103026123USD
- 2026-11-05: 137.20475644024657USD
- 2026-11-06: 149.7948215251465USD
- 2026-11-07: 149.7948215251465USD
- 2026-11-08: 114.0731188363037USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Up to 3 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Self parking fee: USD 20.00 per night
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Business centre
Safe-deposit box
Meeting rooms
Fitness facilities
General
Free breakfast
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Elevator Access (Wheelchair Accessible)
Activities
Fitness facilities
Newspapers in Lobby (free)
Pool Sun Loungers
Internet
Free wi-fi
Internet (Wired) (free)
Services
Business centre
Elevator/Lift
Safe-deposit box
Meeting rooms
Laundry service
Luggage storage
Business Center (24-hour)
24-Hour Front Desk
Banquet Hall
Conference Space
Laundry Facilities
Well-Lit Path to Entrance
Parking
Parking (Self) (surcharge)