Luxury City Apartment JQ

This is a scam! You get charged a reasonable rate for the room. At the bottom of the listing it mentions a £350 deposit required via bank transfer. I did not see this at the time (if it was even there!?). It certainly wasn't made obvious. You are only contacted about this deposit after the period passes for free cancellation. So you lose the cost of the room, or you pay the deposit and face losing that. From other reviews it seems likely that at least some of the deposit will be taken. £350 is a lot to pay for one night in the city. My bank advised me against paying by bank transfer as there is no protection. I wonder why they chose this method and not credit card payment?! Spoke to Hotels.com about this terrible (in my opinion, fraudulent) situation but they couldn't be less helpful. AVOID AT ALL COSTS!

Additional deposit demanded direct to personal account and then blocked. Ended up unable to stay but with payment already made. Very poor communication. Avoid at all costs.

Hi told them to cancel my booking. And give me refund. Because they need

Don’t book not worth the headache horrible communication horrible assistance when needed

If booking with this property make sure you read all the small print check the app messages everyday for updates because you dont receive any messages through email ,also check the terms and conditions for the refundable deposit of £350 pounds .