OYO Hotel Wichita Falls I-44 Sheppard Airforce

On first arriving the property looked a little rundown, the thing they call a pool wasn't even size of my pickup and obviously hadn't been cleaned or working in years. The lady at front desk was very rude, came to the window, said no check-ins before 3 and left. If I hadn't already paid I would not have came back. My daughter and I toured Wichita Falls while we waited. We came back after 3 and a very sweet older gentleman was at the desk window. He gave us our key and thanked us for staying at his hotel. Only things bad about hotel was lack of pool, (they need to remove that from their website), the interior doorknob kept falling off and room smelled musty.... The sweet older gentleman was the highlight of that motel experience.

Man at the front was extremely rude the entire time. When we first got there he acted like he didn’t even want to give us a room even though we had already booked it and paid for it. When we got to the room there was no remote for the tv and the switch next to the door controlled the power for the whole room so you couldn’t touch it. When we called for a remote we were told we would have to wait until someone else showed up in the office so we could get one. I have worked multiple front desk jobs and it is your duty to put a sign up and do what your guests need you to do regardless if you are by yourself or not. There was no bed spread on the beds. The room was not very clean. The pool was not open and excuse I was told was “no one has a pool because of the river,” but we had already found another hotel with an open pool. We were in the room less than 30 minutes and checked out because we were so dissatisfied with everything. I do not recommend staying here unless you absolutely just need somewhere to sleep for the night but be prepared for extreme rudeness and poor customer service.

This hotel was horrible! The walls were dirty and had multiple stains and bad patch work all over. The bathroom and shower curtains were dirty, the tiles were cracked, the carpet was dirty and had multiple stains. The window had a big crack, the door to the room was misaligned and kept getting stuck. The A/C would not cool down the room enough. There was no microwave oven or refrigerator. No rod in the “closet” to hang clothes. The TV did not work. The swimming pool was drained and dirty. The people at the front desk were rude and wouldn’t bring me fresh towels to the room when I called, they told me I had to come down and pick them up myself, then when I got there they gave me a hard time asking why did I need more towels when there were already towels in the room.

The tub was nasty and looked like the enamel was worn off. The sheets were stained with what looked like grease and blood. There was no way we were going to use the tub or sleep in those sheets so we didn't even stay there. I booked a room at another hotel and stayed in the other hotel. I will never book another OYO hotel room

While my ratings reflect my experience, I want to first say the bed was comfortable and the A/C was very good, which is my minimum requirement. When I pulled in, all the vehicles were pickup trucks, which hinted at low cost rooms for contractors, so I had realistic expectations. It's an old property in disrepair and the room was bare minimum. The tv didn't function, the flooring and walls showed exposed concrete in places, the trim between the bathroom and living area was gone and the gap was full of debris. To be fair, you get what you pay for and it was bare minimum acceptable. I needed a place to sleep and I got it. The woman was nice enough, but insisted on a cash deposit of $30...from behind a glass barrier, a hint at the neighborhood. That said, I did get my deposit back, although the next morning the gentleman produced the wrong receipt for my room number. It was from the previous guy who demanded a refund. Bottom line, keep your expectations low and accept it for what it is and you'll be ok. It's best for tradesmen trying to keep costs down while on a job, or like me, a guy just needing a comfy bed with A/C for a few hours sleep while traveling.

Showers were dirty. Towels were stained and gross. BLOOD splatter on the wall. Woman at the counter appeared annoyed any time I asked for anything. Tried to convince me the credit card machine was broke and needed to pay cash. Pretty awful experience, but what more can you expect for the price

It was terrible because there were things broken stains on the floor nothing to use like no coffee makers just about no tp. And every morning the cleaning lady would wake us up and walk in the door. And everyone was loud so I was unable to sleep. And not to mention the door was broken there was a huge hole on the bottom no extra blankets or pillows

Very grimy but good service

cigarette smell in the room gave me a headache

Front desk lady (Paula I believe) was great. Room was not. Most of the lights didn't work in the room, the TV and everything was unplugged, the sockets for the plugs were so loose that I had to move the nightstand to pinch my phone charger from coming out of the wall. The lady next to us checked into a full trash can that she had to bring to the front to get emptied, and to top off EVERYTHING ELSE no bathroom door. Poor Paula was just trying to keep up. She needs a raise.

The staff was very friendly. The building should be demolished. The bathroom door handles completely missing, just a hole where they used to be, the tub and shower worked, but the tub drain held in place by tape, the tile on the walls pulling away. the sheets appeared clean, but full of burn holes and stains. the floor not vacuumed at all, food trash behind the bed. This was the only option available at our last minute health related travel delay. The hotel's deposit of $30/room was a surprise. This property, and possibly hotel chain is now at the top of my - DO NOT list.

Absolutely disgusting!!! I could not get a refund back so unfortunatley I had to stay there but the room was disgusting,you could not lock the door,the sheets had stains on them,there was crap on the ceiling,there were holes in the door and wall that someone punched,and the staff was absolutley rude!! I came in to pay and had a card and he asked if I had cash and when I said no sir I don't instead of just asking nicely he demanded I go to the gas station and pull cash then when giving my change back he threw it at me!!The next moring when I went to check out his wife looked at me like how dare you wake me up to check out!!

This hotel was horrible! The walls were dirty and had multiple stains and bad patch work all over. The bathroom and shower curtains were dirty, the tiles were cracked, the carpet was dirty and had multiple stains. The window had a big crack, the door to the room was misaligned and kept getting stuck. The A/C would not cool down the room enough. There was no microwave oven or refrigerator. No rod in the “closet” to hang clothes. The TV did not work. The swimming pool was drained and dirty. The people at the front desk were rude and wouldn’t bring me fresh towels to the room when I called, they told me I had to come down and pick them up myself, then when I got there they gave me a hard time asking why did I need more towels when there were already towels in the room.

While my ratings reflect my experience, I want to first say the bed was comfortable and the A/C was very good, which is my minimum requirement. When I pulled in, all the vehicles were pickup trucks, which hinted at low cost rooms for contractors, so I had realistic expectations. It's an old property in disrepair and the room was bare minimum. The tv didn't function, the flooring and walls showed exposed concrete in places, the trim between the bathroom and living area was gone and the gap was full of debris. To be fair, you get what you pay for and it was bare minimum acceptable. I needed a place to sleep and I got it. The woman was nice enough, but insisted on a cash deposit of $30...from behind a glass barrier, a hint at the neighborhood. That said, I did get my deposit back, although the next morning the gentleman produced the wrong receipt for my room number. It was from the previous guy who demanded a refund. Bottom line, keep your expectations low and accept it for what it is and you'll be ok. It's best for tradesmen trying to keep costs down while on a job, or like me, a guy just needing a comfy bed with A/C for a few hours sleep while traveling.

On first arriving the property looked a little rundown, the thing they call a pool wasn't even size of my pickup and obviously hadn't been cleaned or working in years. The lady at front desk was very rude, came to the window, said no check-ins before 3 and left. If I hadn't already paid I would not have came back. My daughter and I toured Wichita Falls while we waited. We came back after 3 and a very sweet older gentleman was at the desk window. He gave us our key and thanked us for staying at his hotel. Only things bad about hotel was lack of pool, (they need to remove that from their website), the interior doorknob kept falling off and room smelled musty.... The sweet older gentleman was the highlight of that motel experience.

It was terrible because there were things broken stains on the floor nothing to use like no coffee makers just about no tp. And every morning the cleaning lady would wake us up and walk in the door. And everyone was loud so I was unable to sleep. And not to mention the door was broken there was a huge hole on the bottom no extra blankets or pillows

cigarette smell in the room gave me a headache

The hotel facility was old but for price was ok

Inexpensive. Functional older property with some flaws like a loose tile in the shower and an orange-sized hole on the back of the bathroom room. Yea for granite TV and night stand table tops.

Terrible experience. No soap or towels in the room. Room next door had children who screamed, cried hit the connecting doors until 1 am!! Did call front desk but they did nothing.

Its not as bad as the reviews that were left. Its cheap yes but not terrible we had hot water and a cold ac the bed was super comfortable and the guy who checked us in was super nice. Id stay here again

we arrived at 10PM and was told we had to use cash, which involve us driving to a gas station to use an ATM (an additional 6 dollars for all fees) and an additional 20 minutes of sleep we missed out on. Room was clean and quiet, no complaints about that

This hotel was horrible! The walls were dirty and had multiple stains and bad patch work all over. The bathroom and shower curtains were dirty, the tiles were cracked, the carpet was dirty and had multiple stains. The window had a big crack, the door to the room was misaligned and kept getting stuck. The A/C would not cool down the room enough. There was no microwave oven or refrigerator. No rod in the “closet” to hang clothes. The TV did not work. The swimming pool was drained and dirty. The people at the front desk were rude and wouldn’t bring me fresh towels to the room when I called, they told me I had to come down and pick them up myself, then when I got there they gave me a hard time asking why did I need more towels when there were already towels in the room.

Hmm where do i start well when i got there i had to wait in the space between the lobby and the outside because the lady was asleep on the couch in the lobby which took 30 min ,then she had the worst attitude ever She then demanded 10 $ for a deposit which is fine but my thing is i had already paid online what if i didnt have that 10$ cash on me then what . I paid for a king and i told her that she gave me a 2 queen size bed room which was nasty there were people loitering all over the parking lot ,all in all it was just a terrible experience i didnt even stay 10 min and left. My advice DONT STAY HERE go buy a tent it will be more pleasant .

On first arriving the property looked a little rundown, the thing they call a pool wasn't even size of my pickup and obviously hadn't been cleaned or working in years. The lady at front desk was very rude, came to the window, said no check-ins before 3 and left. If I hadn't already paid I would not have came back. My daughter and I toured Wichita Falls while we waited. We came back after 3 and a very sweet older gentleman was at the desk window. He gave us our key and thanked us for staying at his hotel. Only things bad about hotel was lack of pool, (they need to remove that from their website), the interior doorknob kept falling off and room smelled musty.... The sweet older gentleman was the highlight of that motel experience.

Who ever that lady was So rude She was grumpy And wouldn’t give me my keys until I told her how much I paid online

Showers were dirty. Towels were stained and gross. BLOOD splatter on the wall. Woman at the counter appeared annoyed any time I asked for anything. Tried to convince me the credit card machine was broke and needed to pay cash. Pretty awful experience, but what more can you expect for the price

Man at the front was extremely rude the entire time. When we first got there he acted like he didn’t even want to give us a room even though we had already booked it and paid for it. When we got to the room there was no remote for the tv and the switch next to the door controlled the power for the whole room so you couldn’t touch it. When we called for a remote we were told we would have to wait until someone else showed up in the office so we could get one. I have worked multiple front desk jobs and it is your duty to put a sign up and do what your guests need you to do regardless if you are by yourself or not. There was no bed spread on the beds. The room was not very clean. The pool was not open and excuse I was told was “no one has a pool because of the river,” but we had already found another hotel with an open pool. We were in the room less than 30 minutes and checked out because we were so dissatisfied with everything. I do not recommend staying here unless you absolutely just need somewhere to sleep for the night but be prepared for extreme rudeness and poor customer service.

The maintenance guy was cool and his girl that worked the front , but the oldder lady that I'm guessing owns it was mean and rude to everyone.

I was unable to check in, even when I had paid in full in advance. They requested a deposit (normal) IN CASH (absolute not normal). Alternatives like Euros or my passport the lady did not exept at the reception. So paid in full but still no room. Avoid this place.

Best rest ever had, Paula was awesome, will recommend highly, 👌 will make it my preferred stay for sure.

Front desk lady (Paula I believe) was great. Room was not. Most of the lights didn't work in the room, the TV and everything was unplugged, the sockets for the plugs were so loose that I had to move the nightstand to pinch my phone charger from coming out of the wall. The lady next to us checked into a full trash can that she had to bring to the front to get emptied, and to top off EVERYTHING ELSE no bathroom door. Poor Paula was just trying to keep up. She needs a raise.

Terrible experience. No soap or towels in the room. Room next door had children who screamed, cried hit the connecting doors until 1 am!! Did call front desk but they did nothing.

Hmm where do i start well when i got there i had to wait in the space between the lobby and the outside because the lady was asleep on the couch in the lobby which took 30 min ,then she had the worst attitude ever She then demanded 10 $ for a deposit which is fine but my thing is i had already paid online what if i didnt have that 10$ cash on me then what . I paid for a king and i told her that she gave me a 2 queen size bed room which was nasty there were people loitering all over the parking lot ,all in all it was just a terrible experience i didnt even stay 10 min and left. My advice DONT STAY HERE go buy a tent it will be more pleasant .

Someone broke into my room through the window during my stay ! Absolutely outrageous that this happened do not stay at this location avoid at ALL costdo not put your life at risk. The front desk and expedia did nothing about this.

While my ratings reflect my experience, I want to first say the bed was comfortable and the A/C was very good, which is my minimum requirement. When I pulled in, all the vehicles were pickup trucks, which hinted at low cost rooms for contractors, so I had realistic expectations. It's an old property in disrepair and the room was bare minimum. The tv didn't function, the flooring and walls showed exposed concrete in places, the trim between the bathroom and living area was gone and the gap was full of debris. To be fair, you get what you pay for and it was bare minimum acceptable. I needed a place to sleep and I got it. The woman was nice enough, but insisted on a cash deposit of $30...from behind a glass barrier, a hint at the neighborhood. That said, I did get my deposit back, although the next morning the gentleman produced the wrong receipt for my room number. It was from the previous guy who demanded a refund. Bottom line, keep your expectations low and accept it for what it is and you'll be ok. It's best for tradesmen trying to keep costs down while on a job, or like me, a guy just needing a comfy bed with A/C for a few hours sleep while traveling.

It felt a little unsafe with lots of people hanging around outside of the rooms, but I had no problems.