What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 5 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 4:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including features like step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The property is centrally located in Florence, just steps from Ponte Vecchio and a 5-minute walk from the Uffizi Gallery. It is approximately 0.5 miles from Piazza di Santa Maria Novella and 0.6 miles from the Cathedral of Santa Maria del Fiore.

What are the policies for guests staying with children?

Children 6 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

B&B Hotel Firenze Pitti Palace - Florence

Average nightly price at B&B Hotel Firenze Pitti Palace al Ponte Vecchio by month, last 12 months (USD)
Month	Average price
January	$126
February	$137
March	$176
April	$261
May	$320
June	$292
July	$199
August	$155
September	$321
October	$296
November	$164
December	$130

What guests think

Across the reviews for B&B Hotel Firenze Pitti Palace al Ponte Vecchio, travellers consistently praise the unbeatable location beside Ponte Vecchio and generally friendly staff, while opinions diverge on room quality, maintenance, and overall cleanliness, especially in shared areas.

Many highlight the rooftop breakfast room with panoramic city views. Common complaints include street noise and limited soundproofing, occasional sewage or musty odors, dated bathrooms, and issues with air conditioning, Wi‑Fi, and a very small or unreliable elevator. Breakfast quality ranges from great to basic, and dinner or bar service feels inconsistent across reviews. Expect an extremely central stay with friendly service, but variable rooms and facilities in an older building.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop breakfast room/terrace with city views is a highlight. Repeated mentions note a very small/occasionally unreliable elevator, intermittent or slow Wi‑Fi, and challenging car access with use of nearby paid garages; bar/restaurant availability varies.

Related guest reviews

10

Susan

Aug 4, 2025

·

Stayed 4 nights

Wonderful location at the Ponte Vecchio bridge, close to restaurants, shopping, museums and the Duomo. Breakfast on the rooftop was delicious with a great view of the city. Would definitely stay here again!

8

Magdalena

Aug 14, 2022

·

Stayed 3 nights

Service gut, am Zimmer gab es nichts zu beanstanden. Lage geht nicht besser, direkt an der Ponte Vecchio - also aus der Tür raus und man steht eig schon drauf :-) Anreise mit dem Auto aber Horror. Straßenführung richtig schlimm, aber dafür kann das Hotel natürlich nichts ;-)

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6

Jose Mari

Dec 30, 2023

·

Stayed 3 nights

Location is at the center with plenty of restaurants and shops near by. Only problem is there is only one elevator in the hotel. It takes forever to go up and down.

10

Jacob

Dec 3, 2022

·

This hotel has great location, very clean,great free breakfast , wlaking distance from all tourist attractions...hotel dosnt have parking so you need to pay additional but parking garage is walking distance from hotel!

10

Barbara

May 22, 2025

·

Stayed 3 nights

Incredible location steps from the PonteVecchio! Gorgeous rooftop terrace with incredible views all around - perfect for breakfast in the morning, and siping wine at sunset! Very nice rooms with comfortable beds. The staff are truly wonderful!!! Loved this hotel!!!

10

Douglas

Aug 14, 2024

·

Stayed 2 nights

Great location, with incredibly friendly staff and great rooftop setting for breakfast!

6

Travis

Mar 22, 2025

·

Stayed 3 nights

Fabulous restaurant/rooftop bar views. Unusably slow internet throughout the property.

10

Irina

Jul 31, 2025

·

Stayed 3 nights

Great hotel in a perfect location right on Poine Vecchio. Top soundproofing - you could barely hear the noise from the street. Comfy bed and pillows, strong AC, and breackfast has many options to choose from and served at the rooftop area with beautiful views of the city.

8

Heather

Apr 8, 2024

·

Stayed 2 nights

We loved the location. The staff was very helpful. The elevator wasn’t working and we were on the 5th floor. I had the bring my mom’s wheelchair down 5 flights of stairs and of course they got it working as soon as I got to the bottom.

6

Irene

May 16, 2025

·

Stayed 3 nights

Good location. Room needs repair/updating. Wifi intermittent and shower needs attemtion

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Cleanliness

Feedback is mixed: many found rooms clean, but multiple reviews report sewage or musty odors in corridors/lobby and mold in some bathrooms, with some worn or dusty common areas.

Related guest reviews

4

Stefan

Jan 31, 2026

·

Stayed 1 night

Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder

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4

Robin

Mar 5, 2025

·

Stayed 2 nights

The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.

8

Gabriel

Dec 14, 2024

·

Stayed 3 nights

The location is amazing, but the cleaning needs work. We found mold in our bathroom.

10

Bryant

Jun 5, 2023

·

Stayed 1 night

Hotel was in a great area nearby shopping and dining. The Lobby area was very clean but our room had an awful musty smell. The tile in the shower had mold in the grout areas and the emergency pull cord in the shower had mold growing on it.

4

Stefany

Aug 10, 2025

·

Stayed 4 nights

Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.

6

Natalie

Feb 18, 2025

·

Stayed 1 night

The location was amazing, and our room was fine. However the hallways and the lobby smelled like sewage throughout our stay, the pillows were completely flat, and the bathrooms could really use some renovating/updating. This hotel has a lot of potential based on the location of it, however they need to invest a little more in the upkeep.

10

Melanie I Mercado

Nov 11, 2025

·

Stayed 4 nights

Great place to stay and location. The room was super cleaned and great customer service as well!! Definitely will come back!

10

Christina

Sep 3, 2025

·

Stayed 3 nights

The property was beautiful. The room was very clean and confortable. I could walk everywhere!

10

lillian

Apr 25, 2024

·

Stayed 4 nights

I’m very happy. Hotel is extremely clean and service is excellent.

6

Simon

Feb 16, 2025

·

Stayed 3 nights

We stayed there for three nights. The location of the hotel is excellent which is just by the historical Ponte Vecchio bridge. However, we could not bear the smell of sewage which is full of the hallway and stairway and even penetrated into the rooms. The window glass is single pane and we could hear pedestrian speaking at night. With more than 200 Euro per night, we probably not come back next time.

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Rooms

Room experience varies widely: some are spacious and comfortable, others feel small or dated, with street noise due to limited soundproofing. Several guests reported AC problems and worn mattresses; a few enjoyed good views and quiet rooms.

Related guest reviews

4

Stefan

Jan 31, 2026

·

Stayed 1 night

Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder

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2

Christy

Jul 1, 2025

·

Stayed 3 nights

My family had 3 rooms for our visit. One of the rooms was fine, 2 of the rooms had safety issues like bare pipes with raw edges sticking out of the wall over the bidet, and 2 rooms had A/C problems. The staff gave us a fan the 1st night, but it was still 86 degrees. We asked to fix it the next day and they didn't even look at it. They finally moved us to an inferior room in a basement by the janitor closet. It had working AC, but they refused to give any upgrades or compensation for our difficulty. They told me to email customer service, who I emailed twice, but no one has ever replied. Stay at your own risk. You may get a decent room, but there is a lot of variation between the rooms and some are in very poor condition.

8

Amy

Feb 22, 2024

·

Stayed 6 nights

The staff is wonderful, and as far as proximity to the major sites in central Florence, it can't be beat. The breakfast buffet offers abundant variety. I had stayed at this hotel a few times previously. Since being bought out by B&B Hotel, the locally crafted bathroom soaps, lotions, and hair products have been replaced with a singular bottle of "body and hair" wash. This was a downgrade. The rooms would benefit from additional window soundproofing. The hotel itself is very quiet, and you don't hear other rooms/guests, but the nighttime street noise is very loud, especially on the weekends.

6

Curtis

Mar 19, 2024

·

Stayed 4 nights

Pertaining to room 507: The Good: Fantastic location. Nice view. Room was clean and good housekeeping. The not so good: The coffee was undrinkable and the breakfast was inedible. Keeping in mind this is a large tourist hotel and the women’s servers were doing their best. Both mattresses were broken down and need to be replaced.

4

Knut

Jul 10, 2024

·

Stayed 3 nights

The air condition system did not work the last two nights. The hotel did not acknowledge the problem until other guests on our floor reported the same problem. Last night we were provided with fans, but the problem itself was not solved on our departure monday morning.

4

Anthony

Oct 8, 2025

·

Stayed 2 nights

Bathroom is a work in progress condition water is not retained and drained well. Not a good provision of shampoo and soaps. Room is too small for people and luggage. More electrical sockets needed.

10

Rosangela

Jan 28, 2025

·

Stayed 2 nights

Location is great and rooms are comfortable.

8

Warren

Jun 12, 2025

·

Stayed 4 nights

Wonderful staff and location Air conditioning leaked and could not get fixed during our stay We just put a bucket on the leak abs was honestly happy for the air

10

Teresa

Dec 12, 2024

·

Stayed 2 nights

This hotel is in a perfect location, everywhere is walkable. The rooms are nice and big and the bed is super comfortable, they have a pretty good breakfast and the front desk are very helpful. Will definitely go back

10

Jungtae

Aug 18, 2024

·

Stayed 1 night

The location was excellent and close to everywhere I planned to visit. Everything (breakfast, location, amenities) was good but it was noisy at night by people walking and cars passing outside.

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Service

Staff are widely described as friendly and helpful, assisting with taxis, luggage storage, and guidance. A minority reported rudeness, slow follow‑up, or confusion about promised benefits.

Related guest reviews

4

Stefan

Jan 31, 2026

·

Stayed 1 night

Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder

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4

Barry

Mar 23, 2023

·

Stayed 2 nights

The property is centrally located, but there's a lot of noise. They advertise nearby parking. Good luck finding a place a km away and on narrow streets. The staff seems too accustomed to tourists. They are rude.

10

Paul

Jan 24, 2026

·

Stayed 2 nights

A small problem was resolved quickly and fully satisfactorily. Very friendly staff and excellent location.

6

Sandra

Jul 12, 2023

·

Stayed 3 nights

The stay was a little rough. The location of the hotel was amazing. About a 15-minute walk to all the main tourist activities and right on the old Florance bridge. Before we arrived I emailed the hotel requesting that they have the three individual beds set up. Upon arrival, they informed me that they had not set up the beds in that manner despite having received the email request. They then said, it was too late now and it will just need to be done tomorrow. I then inquired about the upgrade that Expedia VIP members receive to which he said, “We don’t have anything” so I decided to call it a night and wake up to their breakfast. The female working the breakfast was very nice but unfortunately, the breakfast was not. After a really long day, we headed back to the hotel where I could not get one single English or Spanish TV channel. No Netflix, no YouTube, nothing. I realize I’m in a foreign country but in all my extensive travels, I’ve never stayed anywhere that didn’t at least include one. I called and his response was, “maybe there’s something wrong" but they never fixed the Netflix option or limited channels during the remainder of my stay. In a nutshell, the location is the best part of the hotel. The restaurant is lacking, the service is inconsistent (sometimes friendly & welcoming while other times they acted annoyed by answering yet another tourist question).

4

Robin

Mar 5, 2025

·

Stayed 2 nights

The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.

10

Marilena

Aug 19, 2023

·

Stayed 1 night

Amazing experience in this beautiful hotel located right in Pontevecchio! Rooms were meticulously clean and service at front desk was nothing short of spectacular! Alessandro helped so much with suggestions for local restaurants (non-touristy) and jewellers!! Top notch all the way. This hotel deserves 10 stars!!!!

4

Stefany

Aug 10, 2025

·

Stayed 4 nights

Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.

10

Camilla

Nov 5, 2025

·

Stayed 1 night

Welcoming and friendly staff, very nice room - and location, location. location! It was the perfect base for sightseeing in the beautiful city - half a minute from the hotel door you have Ponte Vecchio.

10

Pardha Saradhi Gupta

Jun 12, 2025

·

Stayed 1 night

Overall its a good hotel for the location. Hotel staff are very friendly and helpful and willing to provided guidance.

10

Kishore

Jun 5, 2025

·

Stayed 1 night

Excellent customer service

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Location

Outstandingly central—steps from Ponte Vecchio and walkable to major sights, shops, and restaurants. The area can be noisy, and driving/parking can be cumbersome.

Related guest reviews

10

Alan

Nov 6, 2024

·

Stayed 1 night

Location excellent - right off the Ponte Vecchio. StFf was very nice and helpful. Breakfast was very good.

10

Thomas

Oct 9, 2025

·

Stayed 4 nights

Very nice Hotel , easy walking distance to all the major sights, lots of shopping and restaurants. I would absolutely stay there again.

8

Vanessa

May 4, 2025

·

Stayed 4 nights

Right in the midst of Ponte vecchio so very walkable to the shops, Duomo and restaurants. Great location as a tourist just keep in mind very noisy area because of all the foot traffic.

8

Felix

May 24, 2025

·

Stayed 3 nights

Good location.

8

Michael

Apr 27, 2023

·

Stayed 2 nights

Overall it is a great location. The suggested parking station was full and alternates were not provided - booked a close parking station. The hotel did not indicate that we had to drive through a pedestrian only area to get to the hotel parking. Need better instructions and alternate parking stations in the area. It was extremely busy at Easter - so not so easy.

10

Jeffrey

Aug 25, 2025

·

Stayed 2 nights

Good location

10

Stephen

Jul 22, 2025

·

Stayed 3 nights

Great hotel, fantastic location, couldn't ask for a better, very close to everything.

10

Zhaleh

Jul 27, 2025

·

Stayed 3 nights

The best area, walkable to all attractions

8

Jania

Jan 2, 2023

·

Stayed 1 night

The location is excellent!

10

Michelle

Jul 16, 2025

·

Stayed 3 nights

Great location next to Ponte Vecchio

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Dining

Breakfast is frequently praised for the rooftop setting and is generally adequate to good, though some found it limited or poor. Reports of dinner/bar options are inconsistent across stays.

Related guest reviews

8

Anthony

Jan 9, 2023

·

Stayed 2 nights

This a great hotel just adjacent to the Ponte Vecchio. All of Firenze's greatest attractions are in easy walking distance, and we walked to them all. The staff is very friendly and helped me print tickets for our tours and provided clear walking directions. The breakfast was great, with a stunning view. The room was great for our family with a private area for everyone. I would highly recommend.

10

Susan

Aug 4, 2025

·

Stayed 4 nights

Wonderful location at the Ponte Vecchio bridge, close to restaurants, shopping, museums and the Duomo. Breakfast on the rooftop was delicious with a great view of the city. Would definitely stay here again!

8

Maja

Oct 5, 2025

·

Stayed 3 nights

Super fint sted, som ligger tæt på centrum. Morgen maden var ikke så stor og kunne være bedre. Men ellers et godt sted

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10

Joel Michael

Mar 12, 2025

·

Stayed 5 nights

a great location right at base of ponte Vecchio!! walk to Pitti Palace, palazzo vecchio,and more! excellent views from our window and good food in the restaurant. the windows actually open for fresh air ventilation for sights and sounds of this exciting city!

10

William

Mar 20, 2024

·

Stayed 3 nights

Excellent location, friendly staffs, amazing breakfast!! Highly recommend to anyone.

10

Patty

Oct 4, 2023

·

Stayed 1 night

Booked this hotel last minute - loved it! Great location, clean, nice hotel and loved the rooftop restaurant. They even gave us a breakfast bag to go since we had a early morning flight. Excellent customer service. Highly recommend!! Will definitely stay here again!

4

Stefany

Aug 10, 2025

·

Stayed 4 nights

Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.

10

Susan

Feb 28, 2023

·

Stayed 4 nights

The breakfast was really great. It wasn\'t just the continental breakfast most hotels provide when they say "breakfast included." There was a big variety of food, as well as great service. In addition, the location was beautiful. It\'s within walking distance of everything--museums, shopping, and beautiful views. The staff was super helpful, and overall this hotel was a great value.

6

Tina Holm

Aug 3, 2022

·

Stayed 4 nights

Et hotel med central beliggenhed. Prop kunne ikke sættes i badekar, kun lidt vand ud af bruser Morgenmaden havde lille udvalg, tørt brød og kedeligt pålæg. Tarvelig morgenmad generelt. Personalet venligt og hjælpsomt.

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10

Irina

Jul 31, 2025

·

Stayed 3 nights

Great hotel in a perfect location right on Poine Vecchio. Top soundproofing - you could barely hear the noise from the street. Comfy bed and pillows, strong AC, and breackfast has many options to choose from and served at the rooftop area with beautiful views of the city.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $516	9 $567	10 $321
11 $244	12 $166	13 $373	14 $400	15 $252	16 $400	17 $347
18 $275	19 $295	20 $266	21 $322	22 $304	23 $269	24 $325
25 $100	26 $369	27 $269	28 $269	29 $217	30 $244	31 $239

Su	Mo	Tu	We	Th	Fr	Sa
1 $169	2 $179	3 $171	4 $197	5 $200	6 $208	7 $208
8 $144	9 $156	10 $246	11 $234	12 $144	13 $165	14 $182
15 $170	16 $173	17 $160	18 $139	19 $170	20 $180	21 $163
22 $151	23 $160	24 $152	25 $157	26 $161	27 $176	28 $208
29 $160	30 $135

B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Prices for B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Monthly average prices

About this property

Location

Room options

Superior Double Room

Junior Suite

Standard Twin Room

Twin Room, City View

Suite

Triple Room

Standard Single Room

Guest reviews of B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about B&B Hotel Firenze Pitti Palace al Ponte Vecchio

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