Name: Residence Inn by Marriott Oakland Downtown
Address: 1431 Jefferson Street, Uptown Oakland, Oakland, California, United States of America, Oakland, Alameda County, US
Price range: US$152–US$576 per night
Rating: 8.9

What guests think

At Residence Inn by Marriott Oakland Downtown, guests repeatedly praise very clean, spacious suite-style rooms with kitchens and a satisfying complimentary breakfast, along with generally friendly service, while noting a sketchy-feeling surrounding area and costly valet-only parking.

Many guests highlight easy access to BART and the Fox Theater, making it practical for events and trips into San Francisco. Common drawbacks include street noise at times, limited nearby dining—especially late or on weekends—and occasional service or maintenance hiccups such as slow check-in, unreturned calls, or minor in-room issues. Overall, expect a modern, comfortable stay that works well for business or event visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern property with an on-site bar, an appreciated gym, and secure access; however, parking is valet-only and expensive, with occasional waits. Laundry is available, though some guests struggled with the app-based payment.

Related guest reviews

10

Stella

2 Aug 2025

·

Stayed 1 night

Check in went quickly, I showed up early, from Washington state, they were able to get me into my room so I could get settled. There was construction going on outside so that was an unexpected early wake up but not something the hotel can fix. Only used for place to lay my head. Friendly fast service. Need key to go up the elevator so it felt secure. Parking valet 50.00 or pay to park on street

8

Richa

30 Nov 2023

·

Stay in oct-nov 2023. Hotel room is nice, new and modern. Kitchen fully equiped with induction. Cleaning service was not so well, they didn't do well vacuum cleaning on the floor. Laundry system: couldn't use the laundry because it needed an american creditcard to pay through app only. No other option. As a hotel you know, you receive international guest, so this is really bad. I was referred to a laundry store on a 10 min drive away! The management would call me the next day to discuss this problem, they didn't call back. While checking in creditcard was not working, therefore deposit couldnt be paid. I was ready to pay cash. My creditcard could be working in 2-3 days as well, but there were very difficult and not willing to be resilient at all. The stay was already paid, just the deposit had to be paid. But they didnt give me time to get it working and I would be on the street, despite the whole stay was already paid. Fortunately one of the people working there, solved the problem en the creditcard worked. And we got into the room. But it was quite a tension for an hour or so.

10

Dr J

10 Nov 2023

·

Stayed 3 nights

Some of the best customer service I have ever experienced. Early check in was greatly appreciated as we had been awake since 3:30 am for an early flight. Upon entering or leaving the building we were always warmly greeted. The hot breakfast was incredible and the gym was excellent. And it was in a beautiful part of Oakland with easy walk to restaurants and Lake Merritt. We had a fantastic stay.

10

Sheila

19 Oct 2025

·

Stayed 3 nights

Bar was nice but closed Friday night with no explanation

8

anthony

5 Aug 2025

·

Stayed 2 nights

Great hotel but really bad area, $60 for parking included a tax. How do you charge tax for valet parking? On the good side, staff was very friendly facility was clean and very nice.

10

Lisa

12 Aug 2025

·

Stayed 1 night

Clean, quiet rooms, comfortable bed & decent free breakfast. Easy walking to BART, restaurants. Valet parking a bit expensive, but pretty typical for the Bay Area.

10

Taniesha

9 Nov 2024

·

Stayed 1 night

Close to San Francisco and the gateway to the East Bay. Great location, quiet, friendly staff, good food and a BAR!

10

Ning

23 Jul 2024

·

Stayed 1 night

Valet parking $50,

10

Monika

11 Jul 2025

·

Stayed 2 nights

Nice, clean apartments, equipped with all essentials. Laundry available. Good breakfast buffet. Professional, helpful concierge. Hotel is in proximity to BART and ferry terminal- really fast way to get to SAN Francisco.

6

Mai

21 Jul 2025

·

Stayed 1 night

The hotel is really nice and clean. We enjoyed the suite with the full kitchen. There was the teeniest tiniest bottles of salt and pepper provided. Room was clean and spacious. Living area was a bit tight. Check in- I checked in the day before. On the day of, waited to get a text when my room was available, never received it. We got in around 3:20, room wasn't ready, I was a little annoyed because everyone was really exhausted. Parking: VALET only. I didn't realize it was valet only. Its $50/night with in and out privileges +$10 fee. Might be cheaper and faster to park down the street at the center. They have $48/night and no additional fees. Room: clean and spacious. The location is really quiet but the occasional loud cars that passed by, was REALLY loud through the walls. Breakfast: good and filling breakfast. Lots of room to sit. Staff: Just minor inconveniences. Poor check in+lack of acknowledgement. I called for extra bedding and towel and no one picked up. I went down and requested them, got the bedding and no towel. Towel was never sent up. I had to go down again to get one in the morning. Valet staff-good experience but only one guy was there, check out was at 12 and the other valet was on lunch. It didn't make much sense since a lot of folks were checking out and there was a long line.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised across rooms and public areas. A few guests noted isolated issues like odors, ants, or grout needing attention.

Related guest reviews

10

Jennifer

5 Nov 2025

·

Stayed 1 night

Always clean and well appointed. Great breakfast, friendly staff.

10

Eduardo

28 Sept 2025

·

Stayed 1 night

Very clean and friendly

8

Annette

15 Oct 2024

·

Stayed 2 nights

Very nice place, great staff. But we got a kitchen unit and even with being 4th floor Ants.

10

Sherri

12 May 2024

·

Stayed 1 night

Very nicely designed spacious room. I noticed the grout in the bathroom needed cleaning but otherwise very clean room.

10

Leonid

20 Sept 2024

·

Stayed 1 night

inside is spotless

10

JAMES

5 Aug 2025

·

Stayed 4 nights

The property was clean good customer service, friendly staff

6

Andres

27 Aug 2025

·

Stayed 2 nights

My room smelled like cigarettes and non stop smoke odors. 😞

10

Anna

19 Jan 2025

·

Stayed 1 night

Great place to stay, very clean!

10

Alyssa

8 Nov 2025

·

Stayed 1 night

Clean, quiet and spacious.

10

Allison

28 Oct 2024

·

Stayed 1 night

Great property, very clean and safe. I was not expecting the rooms to be as large as they were. Entire kitchen with a stove, dishwasher it was great. Super comfortable bed and clean room. Breakfast was great too. Definitely recommend this property.

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Rooms

Suites are spacious, modern, and well equipped with full kitchens; beds are comfortable and some rooms offer nice views. Some guests reported street noise, temperature-control quirks, or minor in-room issues like faulty blinds, TV streaming, or shower splash.

Related guest reviews

10

janae

17 Dec 2024

·

Stayed 1 night

It was very spacious we loved the kitchen and the bathroom. The tv worked clearly even on the highest floor, overall 10/10 amazing stay inside and out. And the lobby smells so good.

10

Mingsong

26 Mar 2025

·

Stayed 2 nights

Had a decent stay overall. Just a heads-up—there’s no sliding door on the shower, so water tends to spill onto the floor.

10

Jose

12 Dec 2024

·

Stayed 1 night

The room was very clean and everything was ready when we arrived. We enjoyed our stay and noise from the outside was at minimum throughout the night. Very comfortable bed. All amenities were in order for our stay

4

Mandolin

28 Sept 2023

·

Stayed 1 night

The hotel seemed very nice, but I believe since we booked 3rd party we got the room directly across from the elevator. I tried to call the service desk to ask for a new room, no one answered. When it was time to go to sleep, we tried to close all the black out curtains and we were unable to close one all the way. When the sun came up, it lit the room up as if it were daytime. We tried to make coffee in the in room coffee maker in the morning. The in room coffee maker did not work. As I checked out, I let the front desk know about all of the problems, she was a it rude and asked if I had called to let them know. I had, but no one answered. Very disappointed. The only real positive is that the hotel was walking distance from the Fox Theater where we went to see a concert.

8

Christine

14 Jun 2025

·

Stayed 2 nights

We had a quite spacious kitchen area. Hotel would be great for a long stay. Only thing I did not like was the temperature control. Sitting/kitchen was comfortable but the bedroom was distinctly cold with no thermostat for that area. Great view from upper floors. Good breakfast. (Except for coffee which was not good)

10

Callie

11 Oct 2025

·

Stayed 1 night

Great. Studio and kitchen is great when traveling with a baby

10

Raman

30 Jun 2025

·

Stayed 1 night

Very spacious room, clean and good amenities. Great complementary breakfast choices.

10

Annette

9 Jan 2025

·

Stayed 2 nights

Spacious room with a full kitchen and a good value for the area. We were lucky to have a great view of the Bay area. Comfortable bed and pillow. Wifi worked well. Very expensive valet parking--we parked on the street instead. Be sure to leave nothing in the car in this area of downtown Oakland.

6

Mai

21 Jul 2025

·

Stayed 1 night

The hotel is really nice and clean. We enjoyed the suite with the full kitchen. There was the teeniest tiniest bottles of salt and pepper provided. Room was clean and spacious. Living area was a bit tight. Check in- I checked in the day before. On the day of, waited to get a text when my room was available, never received it. We got in around 3:20, room wasn't ready, I was a little annoyed because everyone was really exhausted. Parking: VALET only. I didn't realize it was valet only. Its $50/night with in and out privileges +$10 fee. Might be cheaper and faster to park down the street at the center. They have $48/night and no additional fees. Room: clean and spacious. The location is really quiet but the occasional loud cars that passed by, was REALLY loud through the walls. Breakfast: good and filling breakfast. Lots of room to sit. Staff: Just minor inconveniences. Poor check in+lack of acknowledgement. I called for extra bedding and towel and no one picked up. I went down and requested them, got the bedding and no towel. Towel was never sent up. I had to go down again to get one in the morning. Valet staff-good experience but only one guy was there, check out was at 12 and the other valet was on lunch. It didn't make much sense since a lot of folks were checking out and there was a long line.

10

Tasha

18 Jun 2025

·

Stayed 1 night

Great stay. Very clean. Beautiful views

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and efficient, with helpful front desk and valet teams. There are recurring reports of service lapses, including slow check-in lines, rude interactions, unreturned calls, billing mistakes, and third‑party booking complications.

Related guest reviews

6

Ava Hurd

25 Sept 2024

·

Stayed 3 nights

Do not book here. The hotel made a mistake they couldn’t fix because it wasn’t booked through Marriott

10

Catherine

23 Aug 2025

·

Stayed 1 night

Jason at the front desk was amazing. He upgraded us and made suggestions for dinner.

2

RUTH

1 Jul 2023

·

Stayed 4 nights

Checkin was fine until I tried to have some documents printed their printer was out of ink,I was promised a call when ink was replaced that never happened. Upon checking out I was hit with a “4”50.00 per night valet parking fee. I never requested same,I did not drive.Upon checking the bill that was emailed to me I realized that I was charged for parking that would, have gone unnoticed since no one had the decency to ask me upon checking in if I drove or will need parking. I called to find out why and felt like I was being disrespected and patronised by the person that answered the phone … his words exactly “it’s an easy fix” my question to him which still remains unanswered is “why then am I on the phone having to fix it then” why didn’t someone noticed it on my bill, matter of fact why was it even added to my bill … don’t think I’ll be staying there again,dishonesty don’t sit well with me …. Future guests be warned (check your bill thoroughly)

8

Dean

11 Aug 2025

·

Stayed 4 nights

The Desk Clerk at check-in was not a pleasure to engage. No "Hello" and "Good evening" with a smile. She spoke quietly so was difficult to hear. When we arrived at our room on the fifth floor both card-keys would not open the door. I went back down to the front desk and kindly stated that the keys did not work. Her reply was not "I'm so sorry, etc.". Rather, it was a rude "Both keys? The rest of the staff was great as was the room and the breakfasts.

10

Rodrigo

28 Jul 2024

·

Stayed 1 night

Quick and hassle free check-in. Room was very clean. Front desk was awesome. We had a very long night and woke up late. The Front Desk Worker allowed us a late check-out with no fee or questions. Excellent service!! Highly recommend staying here.

2

RAFIK

10 Sept 2025

·

Stayed 1 night

There was only person at the front desk and people were lined up to check in. It was a disaster especially when one of the guests had issues with his reservation and everyone had to wait a long time. Bad experience.

10

Truong

30 Jun 2025

·

Stayed 2 nights

Excellent staff. Good location. The facility is new and clean.

10

Alejandra

28 Jul 2024

·

Stayed 2 nights

Great staff all around. Easy check in. Attentive front desk. Valet was quick and guys where friendly. Breakfast was warm and delicious. Will return !

10

Elizabeth

29 Aug 2025

·

Stayed 2 nights

Waited for valet 45 minutes due to miscommunication between staff.

6

Ava

17 Sept 2024

·

Stayed 2 nights

Poor customer service. I called 3x and spoke with the front desk to tell them my flight was delayed. Because I booked with Expedia my reservation was labeled “no show.” I was forced to book another room and wait 7-10 days for a refund. I asked to speak with the manager and she referred back to the front desk representative for the answer. I rebooked the room and even though no one checked into the room the day before the room with a bathtub was not ready. If you’re using 3rd party booking do not book here!! The room smelled like dog. Blackout curtains were broken. Toilet paper holder broken.

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Location

Downtown location is convenient to BART, the Fox Theater, and transit to San Francisco. Many note the area feels sketchy with visible homelessness and limited dining late or on weekends, so some recommend extra caution at night.

Related guest reviews

10

Jeff

20 Jun 2025

·

Stayed 1 night

The hotel and room was beautiful. Breakfast was abundant. Area was sketchy for walking. Would definitely Uber everywhere day or night. The street wasn't too busy either.

10

William

25 Jul 2024

·

Stayed 3 nights

The hotel stay was fantiastic. Area was close to public transport and rather quiet which was great. Would definitely come back.

10

Richard

30 Jun 2025

·

Stayed 2 nights

Spent 2 nights. I was a little skeptical because it was downtown Oakland. There were alot of homeless people but noone bothered us. Parking is NOT ideal. Its either pay the $50 per night night valet parking or park your car yourself on the street. You are parked on the street either way but with the hotel, they have street parking assigned to them.

10

Justin

27 Oct 2025

·

Stayed 1 night

Not super familiar with Downtown Oakland but it was close to everywhere I needed to be. Staff was very nice and even called me a cab when I woke up hungover with a dead phone and got me to the train station on time with just 11 dollars in my pocket.

10

Laurie

16 Jun 2024

·

Stayed 1 night

Great location - walking distance to Fox Theatre and BART, as well as parking garages. Few restaurants in the immediate area, but if you're willing to walk a mile or so, there's plenty of places to check out.

8

anthony

5 Aug 2025

·

Stayed 2 nights

Great hotel but really bad area, $60 for parking included a tax. How do you charge tax for valet parking? On the good side, staff was very friendly facility was clean and very nice.

10

Lisa

12 Aug 2025

·

Stayed 1 night

Clean, quiet rooms, comfortable bed & decent free breakfast. Easy walking to BART, restaurants. Valet parking a bit expensive, but pretty typical for the Bay Area.

10

Dennis

23 Jul 2024

·

Stayed 1 night

The hotel was excellent, the attention 5 stars but the area is danger We Just walk a few minutes and didn’t like the environment

10

Monika

11 Jul 2025

·

Stayed 2 nights

Nice, clean apartments, equipped with all essentials. Laundry available. Good breakfast buffet. Professional, helpful concierge. Hotel is in proximity to BART and ferry terminal- really fast way to get to SAN Francisco.

10

Marisa

8 Sept 2025

·

Stayed 1 night

It was perfect for one night. The room was nice and clean. We went to a soccer game at the Coliseum. We walked to the Bart to get to and from the game.

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Dining

Complimentary breakfast is widely praised for quality and options. The bar service is appreciated, though hours/menu can be limited, and coffee quality or day‑to‑day variety draw occasional criticism.

Related guest reviews

10

Jennifer

5 Nov 2025

·

Stayed 1 night

Always clean and well appointed. Great breakfast, friendly staff.

10

Alexandra

27 Jan 2025

·

Stayed 1 night

Everything was great! The breakfast room closes right at nine, so don't be late. The dining room portion stays open for a long time, so you can linger with your free breakfast. The coffee ran out a little early. Controls for the window shade are electric and secured to the wall. Will definitely stay again.

10

Patrick

24 Mar 2025

·

Stayed 7 nights

The hotel is great but the surround area in Oakland is shady. Only thing I wish is they had some variety in breakfast as it was the exact same thing daily for the 2 weeks I stayed there.

10

DeBorah

24 Oct 2025

·

Stayed 12 nights

Breakfast was delicious.

8

Richard

30 May 2024

·

Stayed 2 nights

On the hotels website, they say there is a market/convenience store, and a restaurant …. the store does not exist, and the restaurant is actually a small menu in the bar area of very few items.

10

Sharon

25 Apr 2025

·

Stayed 2 nights

The complimentary breakfast was EXCEPTIONAL!! The personnel working the front desk was extremely courteous and polite. Lastly the bartender was THE BEST!!! on Saturday night of my stay.

10

PAMELA

3 Sept 2024

·

Stayed 4 nights

I like the 24/7 front desk and security out front while I was out there waiting for my Uber all alone. Nice big clean rooms. The included breakfast was so so. But great coffee and it’s included so I’m not complaining. I found something sustaining and wasn’t expecting gourmet food. When I ran into the housekeeper and asked for extra towels and to do up the sofa bed she did it immediately. I think her name was Lydia. If coming to Oakland, I’d stay here again for sure.

10

Taniesha

9 Nov 2024

·

Stayed 1 night

Close to San Francisco and the gateway to the East Bay. Great location, quiet, friendly staff, good food and a BAR!

8

Christine

14 Jun 2025

·

Stayed 2 nights

We had a quite spacious kitchen area. Hotel would be great for a long stay. Only thing I did not like was the temperature control. Sitting/kitchen was comfortable but the bedroom was distinctly cold with no thermostat for that area. Great view from upper floors. Good breakfast. (Except for coffee which was not good)

10

Raman

30 Jun 2025

·

Stayed 1 night

Very spacious room, clean and good amenities. Great complementary breakfast choices.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$172
February	US$200
March	US$171
April	US$173
May	US$199
June	US$243
July	US$176
August	US$173
September	US$218
October	US$228
November	US$172
December	US$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $576	18 $172	19 $172
20 $174	21 $191	22 $297	23 $429	24 $181	25 $170	26 $175
27 $153	28 $199	29 $242	30 $244

Su	Mo	Tu	We	Th	Fr	Sa
				1 $181	2 $206	3 $217
4 $174	5 $199	6 $226	7 $224	8 $180	9 $287	10 $265
11 $153	12 $259	13 $288	14 $274	15 $317	16 $240	17 $206
18 $193	19 $235	20	21 $284	22 $249	23 $193	24 $189
25 $152	26 $217	27 $226	28 $217	29 $195	30 $175	31 $170

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed (Hearing Accessible)

Studio, 1 King Bed

Suite, 1 Bedroom

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed (Mobility Accessible, Tub)

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Oakland Downtown

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Prices for upcoming dates