Relax Inn

Name: Relax Inn
Address: 2125 Empire Boulevard, Rochester, New York, United States of America, Rochester, New York, United States of America
Rating: 7

"Immaculate beds"

"Comfy beds"

"Conveniently located"

"Clean rooms"

"Well-sized rooms"

"Staff were helpful and professional"

Amenities

Parking
Hot Tub / Jacuzzi
Non-Smoking Rooms
Room Service
Housekeeping
Garden

Show all

Property description

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a picnic area.

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Guest reviews

7

Good

Based on 339 verified reviews

Who stays here?

Business

24%

Couple

17%

Family

33%

Group

24%

What guests think

AI-generated summary based on recent guest reviews

At Relax Inn, travelers describe a no-frills, budget stay with friendly staff, basic rooms that are often small and dated, and mixed experiences with cleanliness and maintenance, while some renovated rooms provide improved comfort and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Richard

last week

·

Stayed 1 night

Parking was great. Very good value. Convenient location. Check-in was accommodating and easy.

8

Rick

last week

·

Stayed 1 night

Very comfortable place to stay, hotel check-in person was accommodating. Good parking and a good value.

10

Bennjamin

2 weeks ago

·

Stayed 2 nights

Great staff and room was fantastic. Had to make a change last minute but that was not a problem. Great hot water, micro, fridge. My favorite place to stay when traveling through! Parking within 50 feet of your room. Staff is always so helpful and friendly :)

2

Louis

28 Sept 2025

·

Stayed 1 night

The person greeting me was pleasant. That was the end of it. Hotel.com and any other site listing this place should be charged with fraud. This place is a dump. Take a look at the Photos. I actually thought I had selected an Extended Stay but didn’t notice that I got this place instead. It was rated asa 3star motel but is a zero star. Everything was dirty and worn out. The blanket had cigarette burns. The stove top was filthy. The refrigerator was broken inside and dented. The couch was decrepit and stained. The sink and tub were stained. The reviews list stated it was “pleasant” and rated it 6.2 but when I dug further after I realized I had been taken, there were plenty of negative accurate reviews that initially did not show up.

8

DAVID

16 Jul 2025

·

Stayed 1 night

good budget motel

2125 Empire Boulevard, Rochester, New York, United States of America

Location

With a stay at Relax Inn in Webster, you'll be within a 15-minute drive of Lake Ontario and Strong. This motel is 9.5 mi (15.3 km) from University of Rochester and 15.2 mi (24.5 km) from Rochester Institute of Technology.

Bowlero Rochester(0.7 Miles)

Towne Center at Webster(2.9 Miles)

Veterans Memorial Park(3.8 Miles)

Lake Ontario(4.3 Miles)

Webster Park(4.5 Miles)

North Ponds Park(4.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 02:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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