Holiday Inn Houston Downtown by IHG

The hotel is under construction so it made our stay bad. Lobby is completely gutted and workers in and out building stuff and loud . They were also outside our room hall doing work . The restaurant closed except for breakfast made it inconvenient to have to leave and find place to eat . The terrace was closed for remodeling . The staff was great and shuttle driver was great .

There was construction that we were not warned about on the website nor on Hotels.com. Had we known we would not have stayed.

Didn't see any place for breakfast. Construction.

Really friendly and helpful staff. However major renovations ongoing, the entire week I was there the lobby was in various states of being re-tiled, with building supplies, equipment etc standing everywhere. Main entrance closed up (yellow tape across it) and had to walk round the block twice to find a side door to enter through. only 1 lift working. the remodeled rooms are modern and comfortable. But the remodeling noisy and inconvenient and I certainly was NOT notified about it beforehand. Overall very expensive stay for the facilities provided. Amazing staff though, saves the hotels reputation imo

The room was fine, the bathroom floor and walls were a little dirty. The main problem is that there is significant construction happening in every section of the hotel, rooms, lobby, even the floors where rooms are. Loud construction (that could be heard from the room) was happening from 8AM-5PM. The lobby is completely uninhabitable, and construction is blocking the door from the parking garage, so you must walk all the way from the parking garage around to the front of the building. I understand that construction happens, but it would’ve been nice to be made aware of it at the time of booking, and a discounted rate seems applicable. At the very least include free parking ($30 a night), or free breakfast ($11 per person) for the inconvenience and noise. Staff was all helpful and friendly.